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Unit 5: User Centered System Design (UCSD)
5.1 Introduction to UCSD
User Centered System Design (UCSD) is an approach to designing systems that focuses on the needs, preferences, and limitations of the end users. It emphasizes designing systems that are intuitive, efficient, and user-friendly. The goal of UCSD is to improve user satisfaction and system performance by involving users throughout the design process. Key Principles of UCSD: - Involves users early and continuously in the design process. - Focuses on user tasks and goals. - Prioritizes ease of use, safety, and user satisfaction.
5.2 Understanding Human Factors (HF) and Ergonomics
Human Factors (HF) and Ergonomics focus on designing systems that align with human capabilities and limitations. HF studies how people interact with systems and aims to reduce errors, increase efficiency, and improve safety. **Ergonomics**: The science of designing tools, systems, and environments to fit human needs. Key Aspects of Human Factors and Ergonomics: - Physical Ergonomics: Focuses on the human body's interaction with the system (e.g., workstation design). - Cognitive Ergonomics: Deals with mental processes like decision-making, perception, and memory. - Organizational Ergonomics: Focuses on optimizing work environments and processes.
5.3 Situational Assessment: Areas of Concern
Situational assessment involves evaluating the environment, tasks, and user needs to identify potential challenges in system design. Understanding the context in which users operate helps to ensure that the system is suitable and effective. Areas of Concern in Situational Assessment: - User needs and goals. - Environmental conditions (e.g., noise, lighting). - Task complexity and workload. - Physical and cognitive limitations of users.
5.4 Complex System Development
Complex systems consist of multiple interconnected components that work together to achieve a common goal. In complex system development, it is essential to consider user needs, human factors, and ergonomic principles to ensure the system is functional and user- friendly. Challenges in Complex System Development: - Managing multiple stakeholders and user groups. - Ensuring seamless interaction between different system components. - Balancing technical requirements with user needs.
5.5 SE, HF, and Ergonomics Actions
Systems Engineering (SE), Human Factors (HF), and Ergonomics play a crucial role in creating user-friendly systems. **Systems Engineering (SE)**: Focuses on designing and managing complex systems throughout their life cycle. **Human Factors (HF)**: Ensures that systems are designed to match human abilities and limitations. **Ergonomics Actions**: Includes designing workspaces, tools, and systems that improve comfort, safety, and efficiency. Actions Taken in SE, HF, and Ergonomics: - User research and analysis. - Usability testing and feedback. - Designing for accessibility and inclusivity. - Implementing ergonomic solutions in workspaces and tools.