User Manual 27337
User Manual 27337
Table of Contents
1. Introduction................................................................................................................. 7
1.1. Minimum System Requirements......................................................................................................... 8
1.1.1. Windows Users.................................................................................................................... 8
1.1.2. Mac Users........................................................................................................................... 8
1.2. Supported Formats.......................................................................................................................... 9
1.3. Box Content.................................................................................................................................. 10
1.4. Languages.................................................................................................................................... 10
1.5. Views of the LaCinema HD Connect............................................................................................... 11
1.5.1. Front View......................................................................................................................... 11
1.5.2. Rear View.......................................................................................................................... 11
1.6. Cables and Connectors................................................................................................................. 12
1.6.1. A/V (Audio/Video) Cables.................................................................................................. 12
1.7. Power Management....................................................................................................................... 13
9. Settings Menu............................................................................................................ 56
9.1. Settings: Audio/Video.................................................................................................................... 56
9.1.1. Video Output.................................................................................................................... 56
9.1.2. Display Resolution.............................................................................................................. 57
9.1.3. Aspect Ratio...................................................................................................................... 57
9.1.4. Audio Output.................................................................................................................... 57
9.1.5. NTSC/PAL......................................................................................................................... 58
9.2. Settings: Video.............................................................................................................................. 58
9.2.1. Video Sequence................................................................................................................. 58
9.2.2. Subtitle Font Size............................................................................................................... 59
9.3. Settings: Music.............................................................................................................................. 60
9.3.1. Music Sequence................................................................................................................ 60
9.3.2. Audio Track Display........................................................................................................... 60
9.4. Settings: Photo.............................................................................................................................. 61
9.4.1. Slideshow.......................................................................................................................... 61
9.4.2. Picture Scaling................................................................................................................... 61
9.4.3. Transition Effect................................................................................................................. 62
9.4.4. Interval Time..................................................................................................................... 62
9.5. Settings: System............................................................................................................................. 63
9.5.1. Language.......................................................................................................................... 63
9.5.2. Content Aggregation.......................................................................................................... 63
9.5.3. Screensaver Delay............................................................................................................. 63
9.5.4. Browse Mode.................................................................................................................... 63
9.5.5. Additional Encoding Support.............................................................................................. 64
9.5.6. System Reset...................................................................................................................... 64
9.5.7. About............................................................................................................................... 65
9.5.8. Update Device................................................................................................................... 65
9.6. Settings: Network.......................................................................................................................... 66
9.6.1. Network Setup: Wired / Wireless......................................................................................... 66
9.6.2. Device Name.................................................................................................................... 67
9.6.3. Media Server..................................................................................................................... 67
9.6.4. Shared Folders.................................................................................................................. 67
9.6.5. Auto Login........................................................................................................................ 68
9.6.6. Clear Account Information.................................................................................................. 68
9.7. Settings: Shutdown........................................................................................................................ 68
9.7.1. Shutdown.......................................................................................................................... 68
9.7.2. Restart.............................................................................................................................. 68
LaCinema HD Connect Table of Contents
User Manual page 3
10. Troubleshooting......................................................................................................... 69
10.1. Troubleshooting the Television/Stereo Connection......................................................................... 70
10.2. USB Hard Drive Connection......................................................................................................... 71
110427 v1.1
LaCinema HD Connect Foreword
User Manual page 5
This symbol on the product ■■ Make sure that the computer and
or on its packaging indicates LaCinema HD Connect are electri-
that this product must not be cally grounded. If the devices are not
disposed of with your other grounded, there is an increased risk of
electrical shock. Power requirements
household waste. Instead,
100-240 V~, 1.5 A, 60-50 Hz, (Sup-
it is your responsibility to dispose of your
ply voltage fluctuations not exceeding
waste equipment by handing it over to a ± 10% of the nominal, transient over-
designed collection point for the recycling voltages according to over-voltage cat-
of waste electrical and electronic equip- egory II).
ment. The separate collection and recy-
cling of your waste equipment at the time
of disposal will help to conserve natural
resources and ensure that it is recycled in a General Use Precautions
manner that protects human health and the
■■ Do not expose the LaCinema HD Con-
environment. For more information about nect to temperatures outside the range
where you can drop off your waste equip- of 5° C to 30° C (41° F to 86° F); or
ment for recycling, please contact your to operational humidity beyond 5-80%,
local city office, your household waste dis- non-condensing, or non-operating hu-
posal service, or the shop where you pur- midity beyond 10-90%, non-condens-
chased the product. ing. Doing so may damage the LaCin-
ema HD Connect or disfigure its casing.
Avoid placing your LaCinema HD Con-
CAUTION: The LaCinema HD Connect’s nect near a source of heat or exposing
warranty may be void as a result of the fail- it to sunlight (even through a window).
ure to respect the precautions listed above. Inversely, placing your LaCinema HD
Connect in an environment that is too
cold or humid may damage the unit.
■■ Always unplug the LaCinema HD Con-
nect from the electrical outlet if there is
Health and Safety a risk of lightning or if it will be unused
for an extended period of time. Other-
Precautions wise, there is an increased risk of elec-
trical shock, short-circuiting or fire.
■■ Only qualified persons are authorized
to carry out maintenance on this device. ■■ Use only the power supply shipped with
the device.
■■ Read this User Manual carefully and
follow the correct procedure when set- ■■ Do not place objects on top of the
ting up the device. LaCinema HD Connect or use exces-
sive force on it.
■■ Do not open a disk drive or attempt to
disassemble or modify it. Never insert ■■ Never use excessive force on your
any metallic object into the drive to avoid LaCinema HD Connect. If you detect a
any risk of electrical shock, fire, short- problem, see the Troubleshooting sec-
circuiting or dangerous emissions. The tion in this manual.
disk drives shipped with your LaCinema
HD Connect contain no user-service-
CAUTION: A shielded-type power cord
able parts. If it appears to be malfunc-
tioning, have it inspected by a qualified is required in order to meet FCC emission
LaCie Technical Support representative. limits and also to prevent interference to the
nearby radio and television reception. It is
■■ Never expose your device to rain, or use
essential that only the supplied power cord
it near water, or in damp or wet condi-
be used.
tions. Never place objects containing
liquids on the LaCinema HD Connect,
as they may spill into its openings. Do-
ing so increases the risk of electrical
shock, short-circuiting, fire or personal
injury.
LaCinema HD Connect Foreword
User Manual page 6
Fig. 02
Fig. 03
LaCinema HD Connect Introduction
User Manual page 7
1. Introduction
Congratulations on the purchase of your new LaCinema HD Con-
nect! The LaCinema HD Connect plugs directly into a wide array of
audio/visual equipment for instant playback of stored home mov-
ies, music or photos. And with high-quality video and quality audio,
there’s no compromise on performance.
Quick Links
Click a topic:
■■ Setting Up: Connecting to TV & Network
■■ Setting Up: Connecting USB Hard Drive
■■ Playing Multimedia Files
LaCinema HD Connect Introduction
User Manual page 8
■■ SMI ■■ PSB ■■ ASS TECHNICAL NOTE: A container, such as AVI or MOV, is a file
format that defines how the data stream is stored. They contain data
Audio File Types (Containers) that has been compressed using a codec. For a file to play properly
on your LaCinema HD Connect, both its codec and container type
■■ MP3 ■■ AAC** ■■ AC3 must be supported.
■■ WMA ■■ OGG ■■ MP4
■■ WAV/PMC/ ■■ FLAC ■■ MKA
LPMC TECHNICAL NOTE: You can download third party applications
that will help you to identify a file’s codec, container, and other in-
Playlists formation. LaCie suggests the free application Media Info.
1.4. Languages
Supported Languages
Please check the LaCie website for a complete list of supported lan-
guages.
User Manual
Manuel d’utilisation
Guida per l'utente
Benutzerhandbuch
Quick Install Guide Manual de Usuario
©2 3
0 09 03 1
La C ie 09
, all r ights s ved. 7 1 3 25 5
r e er
LaCinema HD Connect Introduction
User Manual page 11
Fig. 05
CAUTION: Do not stack another electronic device on or below
the LaCinema HD Connect or place it in an enclosed area to avoid
performance and overheating issues (Fig. 06).
Fig. 06
LaCinema HD Connect Introduction
User Manual page 12
Power modes
By default, the LaCinema HD Connect is set to Instant ON mode,
which means that when you press the power button on the remote
control (Fig. 08) or the standby button on the front of the drive (Fig.
09), the user interface will turn off but the drive will remain avail-
able for network connections (including file and UPnP/DLNA server
features).
Alternatively, you can put the drive in low power mode from the
user interface. Go to the Shut Down menu in the Settings Space
and choose Shut Down. This mode will turn off the user interface,
attached hard disk (if connected), and network services (including
UPnP/DLNA server features).
Fig. 08
Disconnecting the power supply
Always enter low power mode by navigating to the shutdown menu
in the Settings Space before disconnecting the power supply. This
will prevent hard disk corruption.
Fig. 09
LaCinema HD Connect Using the Remote Control
User Manual page 14
Fig. 11
LaCinema HD Connect Using the Remote Control
User Manual page 15
Button
1. Infrared emitter
2. Stand-by
3. Previous track
4. Next track
6. Select
7. Home menu
8. Play
9. Menu up
10. Left/rewind
13. Stop
14. Pause
Fig. 12
LaCinema HD Connect Using the Remote Control
User Manual page 16
4. Eject button: This button will safely eject an attached USB drive.
Make sure to press this button before disconnecting the USB
drive to avoid file system corruption that could make your disk
unusable (see 4.6. Safely Disconnect Hard Drive from LaCinema
HD Connect).
Fig. 13
LaCinema HD Connect Setting Up: Connecting to TV
User Manual page 17
Power
Ethernet
2. Connect the other end of the cable to the back of the LaCinema
HD Connect.
IMPORTANT INFO: Once you connect the cable and finish the
rest of the steps in this section, you must enable digital audio in
Settings > Audio Output instead of the default stereo audio. See
section 9.1. Settings: Audio/Video (Fig. 18 and Fig. 19).
Fig. 18
Fig. 19
LaCinema HD Connect Setting Up: Connecting to TV
User Manual page 20
Ethernet Connection
1. Connect the Ethernet cable to the Ethernet port on the back
of the LaCinema HD Connect (Fig. 20).
WiFi Connection
1. Connect the WiFi dongle (sold separately) to either the front
or rear USB port (Fig. 21). Fig. 20
Now move on to the next step, 3.3. STEP 3: Connect the Power
Supply.
Fig. 21
LaCinema HD Connect Setting Up: Connecting to TV
User Manual page 21
1. Plug one end of the power adapter cord into the back of LaCin-
ema HD Connect and the other end into a power outlet (Fig.
22).
TECHNICAL NOTE: If you don’t see the loading screen, adjust the
video input on your TV to match the type of video cable you con-
Fig. 22
nected above (either HDMI or composite) (Fig. 23).
HDMI 1
HDMI 2
S-VIDEO
AV1
AV2
TV
Fig. 23 *
5. Select your TV’s physical aspect ratio (4:3 or 16:9) and click
Next (Fig. 26).
Fig. 25
Fig. 26
LaCinema HD Connect Setting Up: Connecting to TV
User Manual page 23
Fig. 28
Fig. 29
LaCinema HD Connect Setting Up: Transferring Files
User Manual page 24
Hard drives with the following file system formats are supported:
FAT32, NTFS, HFS+/Mac OS Extended (non-journaled), and Linux
file systems.
2. Connect the hard drive’s USB cable to the drive and to your
computer (Fig. 31). If you’re using a USB flash drive, connect it
directly to your computer’s USB port.
2. Drag files from your computer’s hard drive to the external hard
drive (see Fig. 32 for Mac and Fig. 33 for Windows).
Move on to the next step, 4.4. STEP 3: Safely Disconnect Hard Drive
from Computer.
Windows Users
Fig. 34 - Windows users
From the System Tray (located in the lower right-hand side of
your screen), click the Eject icon (a small green arrow over a
hardware image) (Fig. 34).
A message will appear, listing the devices the Eject icon controls
(it should say, “Safely remove...”). Click on the LaCie hard disk
in this prompt.
Mac Users
Fig. 35 - Mac users
Drag the hard disk icon to the trash (Fig. 35).
When the icon disappears from the desktop, the drive can be
disconnected.
Move on to the next step, 4.5. STEP 4: Connect Hard Drive to LaCin-
ema HD Connect.
LaCinema HD Connect Setting Up: Transferring Files
User Manual page 27
2. Connect the hard drive’s USB cable to the drive and to the front
or rear USB port on the LaCinema HD Connect (Fig. 36 - left).
If you’re using a USB flash drive, connect it directly to one of the
LaCinema HD Connect’s USB ports (Fig. 36 - right).
Fig. 36
3. Turn on the hard drive (if it has a power button).
For more details on playing files on your TV, see 5. Playing Multi-
media Files.
Fig. 37
Fig. 38
LaCinema HD Connect Playing Multimedia Files
User Manual page 28
This chapter explains how to use the interface and to play files lo-
cated either on an attached USB hard drive or network source.
To access your files, use the remote control to browse through the
different media spaces – Movie, Photo, Music, or Network (Fig.
39).
Fig. 41
LaCinema HD Connect Playing Multimedia Files
User Manual page 29
The Movie Space will display all of the supported video files that
are accessible to the LaCinema HD Connect. Only files recognized
as video files will be displayed. Music and Photo files will not be
displayed.
NOTE: If you stop a film and then come back to it later, you will
be asked if you want to play from where you left off or to start from
the beginning.
LaCinema HD Connect Playing Multimedia Files
User Manual page 30
4. Zoom Out: To zoom out, select this icon and press the Up
button.
5. Scroll: If you have zoomed into a video, select this icon to scroll
around the video. Use the direction buttons on your remote
control (Fig. 45).
Fig. 44
Fig. 45
LaCinema HD Connect Playing Multimedia Files
User Manual page 31
c. Repeat all: All files in the current folder will play in succession
repeatedly (Fig. 49)
To exit the on-screen menu, click the Setup button once again. Fig. 46
NOTE: If you stop a file, the settings will revert to the default when
you reopen the file.
Fig. 47
Fig. 48
Fig. 49
LaCinema HD Connect Playing Multimedia Files
User Manual page 32
The Photo Space will display all of the supported video files that
are accessible to the LaCinema HD Connect. Only files recognized
as photo files will be displayed. Music and video files will not be
displayed.
1. Scroll: If you have zoomed into a video, select this icon to scroll
around the video. Use the direction buttons on your remote
control.
4. Zoom in: This feature allows you to zoom into a video. Once
the feature has been selected, use the Up button to zoom in
(Fig. 52).
5. Zoom out: To zoom out, select this icon and press the Up but-
ton.
a. Normal
d. Repeat all: All files in the current folder will play in succession
repeatedly.
NOTE: If you stop a slideshow, the settings for a given photo and
for the slideshow will revert to the default when you replay.
Fig. 53
LaCinema HD Connect Playing Multimedia Files
User Manual page 34
The Music Space will display all of the supported video files that
are accessible to the LaCinema HD Connect. Only files recognized
as audio files will be displayed. Photo and video files will not be
displayed.
Fig. 55
Fig. 56
LaCinema HD Connect Playing Multimedia Files
User Manual page 36
3. Repeat all: All files in the current folder will play in succession
repeatedly (Fig. 60).
Fig. 57
continued on the next page >>
Fig. 58
Fig. 59
Fig. 60
LaCinema HD Connect Playing Multimedia Files
User Manual page 37
Fig. 61
Fig. 62
LaCinema HD Connect Playing Multimedia Files
User Manual page 38
From this menu, you can access files located on media servers and
computer shared folders located on your home network.
To play files, use the remote control to select the files and then press
the button.
To play files, use the remote control to select the files and then press
the button.
Fig. 64
LaCinema HD Connect Playing Files From a Networked Media Server
User Manual page 39
You can stream content to your LaCinema HD Connect via the net-
work connection from a networked UPnP or DLNA server located
on a host computer (Mac or PC) or a network-attached hard disk
Television
(NAS). In addition, the LaCinema HD Connect can read files from
any UPnP device connected your Ethernet or wireless network. Once
connected, files located on these sources will appear in the LaCin-
Network Router
ema HD Connect interface. For details, see below.
2. Once installed, launch the server from the Start Menu (Windows
users) or the Applications folder (Mac users).
Fig. 69
Fig. 70
LaCinema HD Connect Playing Files From a Networked Media Server
User Manual page 42
Windows XP
5. Click OK. Windows Explorer will show a hand holding the fold-
er icon, indicating that the folder is now shared.
The files contained in the folders you select will now be available to
the LaCinema HD Connect in Network > Shared Folders. Fig. 72
Fig. 73
Fig. 74
LaCinema HD Connect Playing Files From a Networked Media Server
User Manual page 43
Windows Vista
2. Right-click the folder that you want to share, and then click
Share (Fig. 75).
3. In the File Sharing dialog box, click the arrow to the right of the
text box and click Everyone to share the files with any device
on your network (Fig. 76, 1), and then click Add (Fig. 76, 2).
5. When you are finished, click Share (Fig. 76, 4). If you are
prompted for an administrator password or confirmation, type
the password or provide confirmation.
The files contained in the folders you select will now be available to
the LaCinema HD Connect in Network > Shared Folders.
Fig. 75
Fig. 76
LaCinema HD Connect Playing Files From a Networked Media Server
User Manual page 44
2. Click File Sharing in the left-hand column and check the box
(Fig. 77, 1).
3. Click the + sign under the column Shared Folders (Fig. 77, 2),
and add the folders you would like to share with the LaCinema
HD Connect.
4. Select the first folder listed under Shared Folders. In the right-
hand column, click on the permissions type for Everyone and
select Read & Write (Fig. 77, 3).
The files contained in the folders you select will now be available to
Fig. 77
the LaCinema HD Connect in Network > Shared Folders.
Mac OS X 10.4.x
2. Click the Services tab, then select the check box next to Per-
sonal File Sharing.
The files contained in the folders you select will now be available to
the LaCinema HD Connect in Network > Shared Folders.
Fig. 78
LaCinema HD Connect Sharing Files Throughout Your Home Network
User Manual page 45
2. Next, makes sure the external hard drive has been connected as
described in section 4. Setting Up: Connecting USB Hard Drive.
Once installed and running, LaCie Network Assistant (LNA) will ap-
pear in your task bar (Windows users) or in the menu bar (Mac us- Fig. 79
ers) and automatically search for storage devices on your network.
When a new device is found, the icon will blink.
Now move on to the next step, 7.1.3. STEP 3: LaCie Network As-
sistant: Manage Files.
LaCinema HD Connect Sharing Files Throughout Your Home Network
User Manual page 47
Mac Users:
b. From the menu bar, click the LaCie Network Assistant icon
then MiniHD > LaCie or Connect Manually. The volume
will open in a Finder window.
Fig. 82
LaCinema HD Connect Sharing Files Throughout Your Home Network
User Manual page 48
Fig. 83
Fig. 84
LaCinema HD Connect Sharing Files Throughout Your Home Network
User Manual page 49
Windows Users
Mac Users
[If your drive is connected to the TV, you can find the IP address
using the remote control by navigating to Settings > Network.]
Click Connect.
Fig. 86
Alternatively, you can find the drive listed in the Network folder.
* If you changed the machine name in the Settings Space, type this
name instead.
Fig. 87
LaCinema HD Connect Sharing Files Throughout Your Home Network
User Manual page 50
You can now go the room where the XBOX is located and navi-
gate to the XBOX media server section to select MiniHD (or, if
you have modified the name, select the modified name).
Please read the following information on file system formats for Win- Windows File System Formats
dows and Mac operating systems to determine if you need to refor-
mat your external hard drive to work with LaCinema HD Connect. NTFS
If you would like to reformat the drive, follow the steps below for NTFS is the ideal format if you will be using the drive only with
your operating system. The following chart will help you decide Windows machines (performance will generally be greater when
which file format is most appropriate for your use. Once you’ve compared to FAT 32 without the file size restriction).
chosen a file format, see sections 8.1. Formatting: Windows Users
and 8.2. Formatting: Mac Users for instructions on reformatting. MS-DOS (FAT32)
HFS+ (non-journaled)
HFS+ is the ideal file format if you will be using the drive on
Macs only; performance is generally superior to that offered by
FAT 32 without the file size restriction.
MS-DOS (FAT32)
5. Windows will list the Hard Disks that are installed on the system.
Locate the drive that is represented by the icon. Right-click
the icon and select Initialize.
7. On the first page of the “New Partition Wizard,” click Next. See
Fig. 91.
Fig. 91
LaCinema HD Connect Reformatting the LaCinema HD Connect
User Manual page 54
8. Click Next.
9. Click Next.
14. Windows Disk Management will format and partition the disk
according to your settings (Fig. 93), and your drive will appear
in My Computer, ready to use.
Fig. 93
LaCinema HD Connect Reformatting the LaCinema HD Connect
User Manual page 55
4. The Disk Utility window will open. Select the volume labeled
LaCie Hard Disk from the list of available hard disks on the left
side of the window.
6. From the Volume Scheme: menu, choose the number of parti- Fig. 94
tions you want to divide the drive into (Mac OS X gives you the
option of dividing the drive into at most 16 partitions). You can
adjust the size of each partition using the slide bar between the
partitions in the Volume Scheme: area.
9. Settings Menu
Scroll through the Setup menu using the Up and Down but-
tons (Fig. 96).
Select Video Out, then choose from the following options (Fig. 98):
■■ Composite
■■ HDMI
Fig. 97
Fig. 98
LaCinema HD Connect Settings Menu
User Manual page 57
■■ Normal
■■ Widescreen
■■ Stereo
■■ Digital
Fig. 100
LaCinema HD Connect Settings Menu
User Manual page 58
9.1.5. NTSC/PAL
Depending on your television’s configuration, choose either PAL or
NTSC (Fig. 101) (note that PAL is the default setting). Alternatively,
you can change this setting by pressing and holding the Setup
button until the standard changes.
■■ NTSC
■■ PAL
Fig. 102
Fig. 103
LaCinema HD Connect Settings Menu
User Manual page 59
Fig. 104
LaCinema HD Connect Settings Menu
User Manual page 60
■■ File name
■■ Title
Fig. 106
LaCinema HD Connect Settings Menu
User Manual page 61
■■ Normal
■■ Shuffle
■■ Repeat All
■■ Repeat All and Shuffle
■■ Keep as Original
■■ Fit to Screen
■■ Display in Full Screen
Fig. 108
Fig. 109
LaCinema HD Connect Settings Menu
User Manual page 62
■■ Normal
■■ Fade
■■ Random
■■ 3 ■ 5
Fig. 110
■■ 10 ■ 20
■■ 30 ■ 1 Minute
■■ 5 Minutes
Fig. 111
LaCinema HD Connect Settings Menu
User Manual page 63
■■ Thumbnail
■■ List mode
Fig. 113
Fig. 114
LaCinema HD Connect Settings Menu
User Manual page 64
Fig. 115
Fig. 116
LaCinema HD Connect Settings Menu
User Manual page 65
9.5.7. About
Clicking this feature will provide you with the firmware version of
your LaCinema HD Connect (Fig. 117).
If the drive does not have internet access, you can download an
update file from the LaCie website, copy it to a USB flash drive, and
connect the drive to the front port of the LaCinema HD Connect.
An icon will appear in the Settings Space when a valid update file is Fig. 117
detected (Fig. 118). Select this option and confirm (Fig. 119). When
it has finished updating, the product will restart.
If your drive is connected to the network and has access to the inter-
net, click the button to check for updates (Fig. 118). If updates
are available, they will be listed. Click the button to download
and install. When it has finished updating, the product will restart.
The device will also perform an automatic check when you restart
the product.
Fig. 118
Fig. 119
LaCinema HD Connect Settings Menu
User Manual page 66
Fig. 121
Fig. 122
LaCinema HD Connect Settings Menu
User Manual page 67
Fig. 123
9.6.4. Shared Folders
Use this page to turn on or off shared folder (SMB/Samba) support
(default is ON). SMB is a network protocol that allows you to access
the LaCinema HD Connect’s volume using your operating system’s
file system (Windows - Explorer window; Mac - Finder window).
For details on accessing your drive using SMB, see 7. Sharing Files
Throughout Your Home Network. (Fig. 125)
Fig. 124
Fig. 125
LaCinema HD Connect Settings Menu
User Manual page 68
This menu will allow you to shut down the LaCinema HD Connect
or restart it in the case you encounter a playback issue (Fig. 128).
9.7.1. Shutdown
By pressing the Shutdown button, you will enter a low power con-
sumption mode which will make the hard drive stop spinning. To
restart the product, press the power button on the remote control.
9.7.2. Restart
By pressing the Restart button, you will initiate a restart process,
which could resolve playback issues. During a restart, all network
file transfer processes will be terminated (Fig. 128).
Fig. 127
Fig. 128
LaCinema HD Connect Troubleshooting
User Manual page 69
10. Troubleshooting
Manual Updates
LaCie strives to give you the most up-to-date, comprehensive user
manuals available on the market. It is our goal to provide you with
a friendly, easy-to-use format that will help you quickly install and
utilize the many functions of your new device.
If your user manual does not reflect the configuration of the product
you purchased, please check our website for the most current ver-
sion of the user manual.
www.lacie.com
LaCinema HD Connect Troubleshooting
User Manual page 70
The product is con- Have you properly set the video Using the remote control, click the Info button to change from HDMI (de-
nected, but the TV out parameters in the Settings fault) to Composite Video Out mode.
doesn’t recognize it. menu?
Checking the firm- How do you know which firmware To check which firmware is currently installed on your LaCinema HD Con-
ware version. version your LaCinema HD Con- nect, attach it to your TV and use the remote control to navigate to the Set-
nect is using? tings menu. The firmware version is displayed in the bottom right corner of
the Settings menu.
How do you get new firmware, For a detailed explanation, please see section 9.5.8. Update Device or go
and how do you install it? to www.lacie.com.
There is no picture Are all of the cables connected Ensure that all of the cables are connected correctly. See section 3. Setting
being displayed. correctly? Up: Connecting to TV & Network.
The picture is in black Is the LaCinema HD Connect’s In the event that there is an error with the Video setting, press the Info button
and white or there Video setting correctly set? on the remote control until the correct image is displayed. Once the picture
is no picture being is being displayed, go into the Settings menu and select Video. From there,
displayed. you can select the correct settings. For more information, please see section
9.2. Settings: Video.
Optimizing video What connectivity method will For optimal quality and performance, the best video connection is the
connections. produce the best quality? HDMI cable (included).
There is no sound Have the Audio Settings been When using the A/V cable to connect the LaCinema HD Connect to a TV,
when connecting adjusted? go into the Settings menu and select Audio Settings. From this menu,
the LaCinema HD you will need to select the Analog option instead of Digital.
Connect to a digital
stereo.
Slideshows are slug- Does it take several seconds to Depending on file size, photos may take several seconds to load properly.
gish. load a picture? Reducing the photo’s resolution will reduce the file size, as well, and allow
the file to load faster.
LaCinema HD Connect Troubleshooting
User Manual page 71
I’m not sure if my Using the remote control, navigate to one of these spaces: Music, Photo, or Movie, and see if USB1 is listed. If it
external USB hard is, your hard drive is recognized.
drive is recognized by
the LaCinema Con-
nect HD.
The external USB Is the drive formatted in a compat- Check section 4.1.1. Compatibility to see if your drive’s file system is com-
hard drive isn’t recog- ible file system? patible with the LaCinema HD Connect. Note that drives formatted in HFS+
nized by the LaCin- (Mac OS extended) Journaled are incompatible. To reformat the drive, see
ema Connect HD. 8. Formatting External USB Hard Drives.
Is the drive receiving enough pow- Make sure the drive’s power supply is connected and the drive is turned on.
er? If your drive has an optional power supply, connect it.
Did you follow the setup steps in the See 4. Setting Up: Connecting USB Hard Drive.
prescribed order?
Try physical troubleshooting. 1. Change the USB cable. A failure in the cable can prevent a proper
connection.
2. Change the drive’s external power supply or cable.
3. Try a different USB hard drive.
A file doesn’t appear Is the file compatible with the See 1.2. Supported Formats to verify that the file is compatible.
on my TV or doesn’t LaCinema HD Connect?
play correctly.
LaCinema HD Connect Contacting Customer Support
User Manual page 72
2. Try to isolate the problem. If possible, make the drive the only
external device on the CPU, and make sure that all of the cables
are correctly and firmly attached.
Information Location
This Limited Warranty applies only to hardware products manufac- To obtain warranty service, call LaCie Technical Support. You will
tured by or for LaCie that can be identified by the “LaCie” trademark, be asked to provide your LaCie product’s serial number, and you
trade name, or logo affixed to them. The Limited Warranty does not may be asked to furnish proof of purchase to confirm that the drive
apply to any non-LaCie hardware products or any software, even if is still under warranty.
packaged or sold with LaCie hardware. Manufacturers, suppliers,
or publishers, other than LaCie, may provide their own warranties All drives returned to LaCie must be securely packaged in their origi-
to the end user purchaser, but LaCie, in so far as permitted by law, nal box and shipped with postage prepaid.
provides their products “as is”. Software distributed by LaCie with or
without the LaCie brand name (including, but not limited to system IMPORTANT INFO: Register online for free technical support:
software) is not covered under this Limited Warranty. Refer to the www.lacie.com/register
licensing agreement accompanying the software for details of your
rights with respect to its use.
LaCie does not warrant that the operation of the product will be un-
interrupted or error-free. LaCie is not responsible for damage arising
from failure to follow instructions relating to the product’s use. This
warranty does not apply: