OS-CIT TEST EXAM qustion set - b

1. When does a company generally create a shift schedule for an

employee, if required?
A. Before hiring
B. Just after hiring
C. During the hiring process
D. Before the review session
2. Select the tools that can be used to create an employee shift
schedule?
A. Ms Excel
B. Ms Word
C. Google Calendar
D. Google drive
a. A & B & C
b. ONLY C
c. A, B & D
d. ALL OF ABOVE
3. You have to go to the __,in order to export a Microsoft word
document?
A. Home tab
B. Insert tab
C. File tab
D. Help tab
4. Slots provide a connection point for specialized cards or circuit
boards?
A. TRUE B. FALSE
 OS-CIT TEST EXAM qustion set - b

5. Disks provide a connection point for specialized cards or circuit

boards?
A. TRUE B. FALSE
6. The mainboard or motherboard is also known as the ___?
A. Board prosessor
B. Mobile system
C. System board
D. First board
7. What is contract?
A. A legaly binding document
B. A payment receipt
C. A list of candidates
D. An invitation letter
8. Identify which of the following elements are included in a
contract?
A. Agreed terms and conditions
B. Work experience
C. Allowance
D. Details of payment
a. A & B
b. ONLY C
c. A & D
d. ALL OF ABOVE
 OS-CIT TEST EXAM qustion set - b

9. Your friend has joined a new company. The HR has asked her to
sign a contract that will legally prevent her from resigning for 2 years.
What type of contract is this?
A. Sales contract
B. Insurance contract
C. Employment contract
D. Financial contract
10. When two parties jointly agree to and a contract paying each
other any type of compensation, it is done ___?
A. By mutual agreement
B. Due to unseen circumstances
C. Due to a figh
D. By the government
11. What should you read confirm in a contract before signing it?
A. List of services
B. Agreement dates
C. Terms and conditios
D. Contact information
a. A & B
b. ONLY C
c. A, B & C
d. ALL OF ABOVE
12. In most personal computer systems, The CPU is contained an a
single chip called the __?
A. Semiconductor
 OS-CIT TEST EXAM qustion set - b

B. ALU
C. Microprocessor
D. Control Unit
13. Which of the following are the two main components of the
microprocessor?
A. Cops look and num lock
B. Control Unit and arithmetic logic unit
C. Mouse and keyboard
D. ASCII and EBCDIC
14. ___ hardware component is used to control the operation of a
computer system?
A. Mouse
B. Accessories
C. Processor
D. Headphone
15. A business proposal outlines your __ and how it will solve the
client's current concerns?
A. Business name
B. Knowledge
C. Business idea
D. Company's name
16. What kind of a business proposal does a patential client request?
A. Solicited
B. Unsolicited
C. Approved
 OS-CIT TEST EXAM qustion set - b

D. Emailers
17. What purpose dose a business proposal serve?
A. Business communication
B. Branding
C. Hiring new employee
D. Admin tasks
a. A & B
b. ONLY C
c. A, B & C
d. ALL OF ABOVE
18. Which of the following is not an element of standard business
proposal?
A. Cover letter
B. Proposed pricing
C. Prosonal letter
D. Description of your company
19. Identify the tools that can be used to create a business proposal?
A. Ms powerpoint
B. Camtasia
C. Goodreads
D. Google slides
a. A & D
b. ONLY C
c. A & C
 OS-CIT TEST EXAM qustion set - b

d. ALL OF ABOVE
20. All of the following are commonly used unist of measurement to
describe memory capacilty, EXCEPT ___?
A. Megabyte ( MB )
B. Nanbyte. ( NB )
C. Gigabyte ( GB )
D. Terabyte ( TB )
21. Which of the following oftens a combination of the features of
RAM and ROM ?
A. Flash memory
B. DRAM
C. DDR
D. Cache Memory
22. With this type of memory large programs are divided into parts
and the parts are stored on a secondary device usually a hard disk?
A. Flash
B. Cache
C. Extended
D. Virtual
23. Print priview option is available on __Tab ?
A. Insert
B. File
C. Home
D. Page loyout
24. How to open a blank sheet?
 OS-CIT TEST EXAM qustion set - b

A. Click on file Tab > New > Blank sheet

B. Click file Tab > New > sheet
C. Click on file Tab > Open > Blank sheet
D. Click on file Tab > New > Info
25. Most personal computer allow users to expund their system by
providing these on the system board?
A. Expansion slots
B. Ports
C. Sound cards
D. Network cards
26. Interview score sheet provide a proper structure to the ___
process after in interviews?
A. Communication
B. Evaluation
C. Designing
D. Organization
27. Identify the categories which are generally including in an
interview score sheet to evaluate candidates?
A. Skills for job role
B. Culture fit
C. Candidates's picture
D. Candidates's dressing sense
a. A & B
b. ONLY C
c. A & C
 OS-CIT TEST EXAM qustion set - b

d. ALL OF ABOVE
28. Interviews that are not well structured can lead to which of the
following problems?
A. Missed deadline
B. Miscommunication with client
C. Misunderstanding with candidate
D. Opinion difference in hiring team
29. An interview score sheet serves as a documented ________for
the interview processes?
A. rule B. meting link C. proof D. call
30. Your friend is trying to create an interview evaluation sheet on
his computer. Which tools can help him do so ?
A. Google Sheets B. Ms Excel
C. Adobe Photoshop D. MS PowerPoint
a. A & B
b. ONLY C
c. A & C
d. ALL OF ABOVE
31. Pathways that support communication among the various
electronic components on the system board are called______?
A. Network lines B. logic paths
C. Bus lines D. Gateways
32.Which website should you visit to apply for a birth certificate?
A. www . cesce . co . in B. www . moranoline . co . in
C. www . jatayu . com D. www . crsorgi . gov . in
 OS-CIT TEST EXAM qustion set - b

33. If you are a new user applying for a birth certificate, which option
should you click on in order to register?
A. Register new user B. General Public signup
C. Login user D. General New user signup
34. While registering as a new user ta the crssorgi. Gov. in website,
you have to fill all the required personal detals and the
_________before clicking register?
A. captcha code B. purpose
C. pledge D. terms and conditions
35. Once the registration is successfully done, you are prompted
to________?
A. login with the old password
B. Register again
C. Enter a new password and confirm
D. Change your username
36. In addition to standard ports, following speciality ports are
available?
A. HDMI and MIDI B. Simple and Complex
C. Digital D. analog
37. These types of ports typically provide connections to specialized
devices such as camcorders and storage devices?
A. AGP B. Serial C. Parallel D. FireWire
38. MIDI portsare a special type of serial port for connecting musical
instruments like an electronic keyboard to a sound card?
A. TRUE B. FALSE
39. Mac OS is an example of application software?
 OS-CIT TEST EXAM qustion set - b

A. TRUE B. FALSE
40. USB is designed to support several external devices without using
an expansion card or slots?
A. TRUE B. FALSE
41. The number of bits that can teavel simultaneously down a bus is
known as the Bit Wide?
A. TRUE B. FALSE
42. Every computer system has tow basic categories of buses: system
buses and expansion buses?
A. TRUE B. FALSE
43. Wireless network cards allow computers to be connected
without cables?
A. TRUE B. FALSE
44. Network interface card (NIC) are also known as nation adapter
cards?
A. TRUE B. FALSE
45. The computer network allows you to share data, programs, and
hardware?
A. TRUE B. FALSE
46. Which of the following language learning app , offers a choice to
the learner wants to learn that particular language?
A. Duolingo B. Memories C. Hello Talk D. Beeliguapp
47. Shilpa had applied for a job company and got shortlisted. She is
replying to an email to confirm the time. Which of the following reply
do you think will help her win the job?
A. Hi ! Rcvd ur mail for d intrvw call. I wud be in ur office in d givn
time tomorrow.
 OS-CIT TEST EXAM qustion set - b

B. Hey, thnx for d mail. I’ ll be there.

C. Hello , thank you for your mail about the interview call. I’ll be
abailble in the given time to appear for the interview.
D. Hello , thanks for interview call , I’ll be there.

48. An electronic presentation consists of a series of ……………?

A. Tables B. Slides C. Worksheets D. Reports
49. Identify the element thatr a letterhead contains?
A. Logo B. Picture of sender C. Conclusion D. Mail stamp
50. A letterhead is a ______that is generally found at the top of an
official document?
A. Letter B. Name C. Header D. Picture
51.Which of the following purposes dose a letterhead serve?
A. Providing space for design B. Nothing minutes of a meeting
C. Addressing the reciplent D. Recording transactions of invices
a. Option A & B is Correct
b. Option C & D & A is Correct
c. Only Option B & D is Correct
d. All of the Above
52.What role dose a letterhead play in formal communication?
A. Provides basic introduction B. Provides outcome
C. Provides sales figures D. Provides basic template
53. Identify the elements that are included in a standard letterhead.?
A. Subject of the letter B. Logo
 OS-CIT TEST EXAM qustion set - b

C. Business name D. Business owner’s name

a. Option A & B & C is Correct
b. Option B & D is Correct
c. Only Option B & C is Correct
d. All of the Above
54. Which of the following are types of labels?
A. Brand Label B. Descriptive Label
C. Social Label D. Grade Label
a. Option A & B is Correct
b. Option A & B & D is Correct
c. Only Option C is Correct
d. All of the Above
55. How does labelling promote the sale of a product?
A. By giving customers a reason to buy the product
B. By attracting the customer’s attention
C. By offering discounts
D. By telling customers not to make a purchase
a. Option A & B & C is Correct
b. Option C & D is Correct
c. Only Option D is Correct
d. All of the Above
56._______Labels describe the features or different aspects of a
product.?
A. Descriptive B. Brand C. Grade D. Social
 OS-CIT TEST EXAM qustion set - b

57.Which of the Following is used to create labels?

A. MS Word B. MS Excel C. MS Outlook D. Google Sheets
58. ______ is more long lasting than paper labels and is resistant to
extreme temperatures.?
A. Vinyl B. Rubber C. Vellum D. Cloth
59. The job the operating system is to provide a Use interface?
A. TRUE B. FALSE
60. Which of the following is not a function of the operating system?
A. Managing resources
B. Enabling users to perform a specific task, such as editing a
spreadsheet file.
C. Providing a user interface
D. Running applications
61. this system software is responsible far managing your computer’s
resources including memory, processing, and storage?
A. Utility B. Operating system
C. Language translator D. Device driver
62. system software consists of following types of program;
EXCEPT…………….?
A. Utilities B. Device drivers
C. Language translators D. Sectors
63. An envelope is a paper_______ with a sealable flap that is used
for carrying letters?
A. Box B. Pamphlet C. Container D. Sheet
64. which of the following must be present on an envelope?
 OS-CIT TEST EXAM qustion set - b

A. Return address B. Sender’s picture

C. Recipient’s picture D. Logo
65. after selecting the shape, if you need to change the shape fill
colore of the envelope that you are creating in Ms word? Which tab
will you choose?
A. Review B. Format C. Insert D. Help
66. which of the following are not tools for creating an envelope?
A. Canva B. Behance C. Ms word D. Mathtype
a. Option A & B is Correct
b. Option C & D is Correct
c. Only Option C is Correct
d. All of the Above
67. The operating system is often referred to as the software
environment or software______?
A. Network B. Platform C. Window D. Desktop
68. The embedded operating system is also known as_______?
A. Network Operating System
B. Stand-alone Operating System
C. Real-time Operating System
D. Open source Operating System
69. In a network Operating System, this computer coordinates all
communication between computers?
A. Client B. Server or Network Server
C. Google Chrome D. Mode
 OS-CIT TEST EXAM qustion set - b

70. In many application programs, this feature is used to provide

information or request input?
A. Windows B. Menus C. Dialog boxes D. Pointer
71. Using the internet, you cannot search educational online?
A. TRUE B. FALSE
72. You cannot buy products online?
A. TRUE B. FALSE
73. Using the Internet, you cannot listen to songs online?
A. TRUE B. FALSE
74. To enable payments through BHIM app, you need to
provide_____?
A. any mobile number that is available with you
B. a mobile number that is linked to your bank account
C. a mobile number that is owned by nominee of your bank account
D. a mobile number of the person whom you want to pay money
75.The most common way to access the internet is through______?
A. Internet service provider [ISP]
B. Instant messaging [IM] service
C. an application service provider [ASP]
D. Facebook
76. You want to build your own professional web page. You will be
able to create web pages by using …….programming language?
A. JavaScript B. Protocol
C. Microsoft Access D. Domain Code
 OS-CIT TEST EXAM qustion set - b

77. Programs that automatically start and operate as a part of your

browser are called ________?
A. Readers B. Pop-ups C. Plug-ins D. Videos
78. Every day, you receive e-mail messages from unknown senders,
what is the term for this type of security threat?
A. Phishing B. Spam C. Spoofing Blender
79.Parents can use this type of a program to back access to selected
websites?
A. Plug-in B. FTP C. BitTorrent D. Filter
80. Microsoft Word OS is a popular and powerful alternative to the
windows operating system?
A. TRUE B. FALSE
81. This verion of UNIX is open source operating system that is an
alternative to windows. #1?
A. Mountain Lion B. Lion
C. Linux D. Windows
82. This operating system is widely used by servers on the web,
mainframe computers, and very powerful personal computers?
A. Windows B. Mac OS X C. Norton D. UNIX
83. Mac OS is an example of application software?
A. TRUE B. FALSE
84. Which section of a cover letter allows you ton thank the
employers for their consideration?
A. Signature B. Closing C. Salutation D. Body
85. Antivirus programs guard your computer system against viruses
or other damaging programs that can invade your computer system?
 OS-CIT TEST EXAM qustion set - b

A. TRUE B. FALSE
86. Disk Clean-up, file Compression, and Disk Defragmenter are all
examples of _____programs?
A. Graphics B. Utility C. Photo Editing D. Backup
87. _______programs make copies of files to be used in case the
originals are lost or damaged?
A. Backup B. Clean-up
C. Troubleshooting D. Compression
88. The Disk________ Utility program eliminates unneeded files on
your hard disk?
A. Defragment B. Start-up C. Editor D. Clean-up
89. Your graduation program clsddmste wants to become a web
developer. He wantsto know whwew the can create aportfolio that
displays his acadmis skills and proves that he is job ready. Help him
identify the suitable tools to do so?
A. Microsoft Word
B. Office 365- Microsoft Word
C. Sticky Notes
D. Portfolio Box
a. Option A & B is Correct
b. Option A & B & D is Correct
c. Only Option D is Correct
d. All of the Above
90. Which of the following people can present a portfolio that
displays their skills in the hearing process?
A. job-seekers B. Freelancers C. Recruiters D. Employees
 OS-CIT TEST EXAM qustion set - b

a. Option A & B is Correct

b. Option A & B & C is Correct
c. Only Option D is Correct
d. All of the Above
91. The system unit, also known as the system chassis, is a container
that houses most of the electronic components which up a computer
system?
A. TRUE B. FALSE
92. Following are the types of personal computer; EXCEPT………?
A. Desktop B. Laptop C. Primary Systems D. Tablet PC
93. Ultrabook’s are also known as ultraportable or …………..?
A. Tablets B. Mini Notebooks C. Smartphones D. Super computers
94. With these systems, input and output devices are located outside
the system unit?
A. Desktop systems B. Personal digital assistants
C. Smartphones D. Laptop computers
95. An employee shift schedule is planned document where the
employee details there_________ are mentioned?
A. health issues B. weekly tasks C. clock-out time D. shift timings
96. Which of the following groups find an employee shift schedule
useful?
A. Employees B. Clients
C. Employee’s family D. Employee’s friends
a. Option A & B is Correct
b. Option A & B & D is Correct
 OS-CIT TEST EXAM qustion set - b

c. Only Option C is Correct

d. All of the Above
97. A feedback from is a document that includes ______?
A. Potential questions
B. Billing details
C. Project status
D. Academic information
98. Your friend wants to understand if the customer's visiting his
restaurant like food or not. What will you suggest him to create and
print?
A. An employee feedback from
B. A job application from
C. A registration from
D. A customer feedback from
99. Which of the following purposes does a feedback from serve?
A. Getting customer feedback
B. Understand the areas of the improvement
C. Making a business deal
D. Creating a brand identity
a. Option A & B is Correct
b. Option A & B & C is Correct
c. Only Option C is Correct
d. All of the Above
100. Identify the question that goes into a customer feedback form.?
 OS-CIT TEST EXAM qustion set - b

A. Did you like the product

B. What is you job? experience?
C. Please rate our services out of 5
D. Do you feel the question of the product is sufficient?
a. Option A & C is Correct
b. Option C & A & B is Correct
c. Only Option A & C & D is Correct
d. All of the Above
OS-CIT TEST EXAM qustion set - b