POONIA Experienced Network Development Engineer with a strong background
in Optical Network Design, Deployment, and Operations. While working in AWS, created vendor maintenance automation that saves over 5000 engineering hours per year, Also created a number of tools and services [email protected] that improve network performance, reduces network risk, and provides automation saving critical engineering hours. Actively led engineering 214-600-9043 teams in the resolution of complex network issues and the implementation of new services. Bellevue, WA 98006
SKILLS LINKEDIN PROFILE
Scripting (Python) • https://www.linkedin.com/in/sunil-poonia-431b7a79 AWS Services Optical Networking Layer-2 and Layer-3 networking WORK HISTORY concepts Project Management Amazon.com Services INC - Network Development Engineer Seattle, WA • 06/2019 - Current • Primary function is to operate and maintain AWS metro and long haul EDUCATION optical networks. Design and development of automation tools and services to help operations and deployment teams automate manual Rajiv Gandhi Technical University tasks. Bhopal, Gandhi Nagar, Madhya • Led engineering teams in successful completion of numerous Pradesh • 06/2007 projects, including vendor maintenance automation and traffic shift Bachelor of Engineering: service for optical networks. Electronics and Communication • Created high-level design documents, implementation documents, and roadmap for multiple services-tools, and collaborated with multiple people from various teams to deliver tool and services. CERTIFICATIONS Some of the tools I led and developed include "optical span-degrade thresholds," "optical switching thresholds", vendor maintenance CCNA automation, and a service for shifting away-back traffic on optical CCNP - R&S spans. CCIE- SP • Worked with multiple teams to implement Acacia 400G C-band optics on routers, providing a total capacity of 25.6Tbps per optical span with 64 channels of 75-GHz spacing, and planned all necessary tooling required to deliver this solution, as well as creating some new tools such as traffic check, span error check, and device operations.
Cisco - Customer Support Engineer
02/2015 - 06/2019 • Troubleshooting all types of customer issues related to Cisco Optical Equipments (ONS 15454 MSPP, NCS2K MSTP, NCS4K, NCS1K, CPO) • Complex Problem re-creates in the lab to identify known and new software/hardware defects. • Taking Escalation calls from colleagues and driving them towards resolution. • Started many successful programs to improve customer satisfaction and to increase Cisco trust. Examples: OTSR (Optical TAC Service Readiness), Workbooks for all new products, Escalation Reviews (which includes data analysis to reduce escalation and faster resolution), Foundation to Success (to improve non technical skills), Bootcamps (with video content to increase TAC and partner knowledge) • Worked closely with Sales and Technical Marketing team to show proof of concepts to many customers such as Oracle, Ford, Cogent, Charter etc.
Cisco - Customer Support Engineer
07/2011 - 02/2015 • Troubleshooting all types of customer issues related to Cisco Optical Equipments (ONS 15454 MSPP, NCS2K MSTP, NCS4K, NCS1K, CPO) • Complex Problem re-creates in the lab to identify known and new software/hardware defects. • Taking escalation calls from colleagues and driving them towards resolution. • Content Creation which includes publishing articles, workbooks, video content, and boot camps. • Mentoring of new hires.
Vodafone India, Cerebrum - Network Operation Engineer
08/2009 - 07/2011 • Responsible for operations of optical network consisting of Huawei DWDM. • Provisioning and testing of optical network and responsible for publishing weekly & monthly reports related to the uptime of the network, link availability, hardware and infra faults.
NuTek India - Network Operation Engineer
02/2008 - 08/2009 • Performing OAM functions as desired by the customer such as: link commissioning, service provisioning, traffic migration, technical assistance care and fault case analysis.
Source InfoSystems, Bhuvaneshwar Society - Field Operation
Engineer 06/2007 - 02/2008 • Equipment installation, commissioning, and acceptance testing of ECI equipments (Micro-XDM, BG-20, BG-40, XDM-100, XDM-500, XDM-1000, and XDM-2000.) • E1-testing, STM testing, ethernet testing, wavelength testing and electrical power tapping.
Cisco Certified Network Professional (CCNP) and ENCOR (350-401) Exam: Comprehensive Guide to Core Network Technologies, Security, Automation, and Troubleshooting
