COMPUTER
APPLICATIONS
(Code 165)
CLASS X
Unit I: Networking (15 marks)
INTERNET
Itis composed of a large number of
smaller interconnected networks.
These networks may link thousands of
computers enabling them to share
information with each other and to
share various resources such as
supercomputers and databases.
INTERNET
Itis a decentralized system.
Each connected individual can
communicate with anyone else on
the Internet
WORLD WIDE WEB
WWW is a set of programs, standards
and protocols that allows the
multimedia and hypertext files to be
created, displayed and linked on the
Internet.
WORLD WIDE WEB
Beforewww, Internet was mainly used
for obtaining textual information. But
post www, the Internet popularity
grew tremendously because of
graphic-intensive nature of www.
WORLD WIDE WEB
WWW was proposed between 1989-
1991 by Tim Berners-Lee.
It became a reality with invention of
HTML and a text browser in 1990.
DIFFERENCE BETWEEN INTERNET &
WWW
A large part of the Internet is the www.
One is the container, the other is an item
within the container.
DIFFERENCE BETWEEN INTERNET &
WWW
WhileInternet is a collection of computers
or networking devices connected
together; WWW is a collection of
documents, linked via special links called
hyperlinks.
WEB SERVERS
A Web Server is a WWW server that stores
web documents and responds to the
requests made by web browsers.
A Web Server is also called WWW Server.
Example: Apache, IIS, NetSite, etc.
WEB SERVERS
DIFFERENCE BETWEEN A SERVER
AND A WEB SERVER
A server is a computer that has server
software loaded on it. Its main job is to
share resources for clients.
Whereas a Web Server is a specific
protocol type of server, looking only for
HTTP requests instead of many different
types of resource requests.
WEB CLIENTS
A Web Client is a program or a component
on client side that requests and uses
services provided by web server.
Example: Web Browser
WEB SITES
A website or a site is a group of related
web pages hosted on a web-server and
are linked together and share a common
interface and design.
They are written using HTML.
WEB SITES
A website also contains additional
documents and files such as images,
videos or other digital assets.
COMPONENTS OF A WEBSITE
Components of a website are
Webhost
Address
Homepage
Design
Content
Navigation Structure
WEBHOST
Hosting is where a website is physically
located.
Group of linked webpages qualify to be
called a website only when hosted on a
webserver.
ADDRESS
It
is the address of the website, also called
URL of the site.
HOMEPAGE
Itis the first page that appears when
viewers g to a website.
DESIGN
Itis the overall look of the website
including navigation menus, graphics,
layout, etc.
CONTENT
All
the webpages contained in the website
together make up the content of the
website.
NAVIGATION STRUCTURE
Itis the order of the pages, the collection
of what links to what.
WEBSITE VS WEB PORTAL
A website is a collection of related web
pages.
A web portal is also a type of website but it
differs in content and services from a
typical website. It is a launch pad to a host
of web based services.
WEB PAGES
A webpage is a digital document that is
linked to the WWW and viewable by
anyone connected to the Internet having a
web browser.
WEB PAGES
Components of a webpage
Content wise
Structure wise
CONTENT WISE
Content
wise the components of a
webpage are
Hypertext
Hyperlinks
HYPERTEXT
Hypertextrefers to the combination of text,
graphic images, audio and video tracks,
and hyperlinks.
HYPERLINKS
A hyperlink refers to a dynamic link upon
clicking at which a new page or program
opens up.
STRUCTURE WISE
Structure
wise the components of a web
page are
Page Title
Header
Body of the web page
Navigational links
Footer
STRUCTURE WISE
WHAT MAKES A WEBPAGE WORK?
Creation of webpage
Uploading/publishing the webpage
Retrieval
WEB BROWSERS
A web browser is a program that lets us
visit different sites on the Net and display
their offerings on our device.
They lets us access resources on www.
WEB BROWSERS
Some of the popular web browsers are
Google Chrome, Mosaic, Netscape,
Internet Explorer, Safari, Opera, Macweb,
Mozilla Firefox, etc.
Mosaic was the first web browser to come
to market.
WEB BROWSERS
Thereare two types of web browser
Graphical Browser
Text only Browser
GRAPHICAL BROWSER
Text,images, audio, video, etc are
retrievable through this type of browser.
TEXT ONLY BROWSER
This
type of browser provides access to the
web in text-only mode.
Example: Lynx
BLOGS
A blog is a kind of website.
The term ‘Blog’ is the shortened form of
‘weblog’ – a diary or journal on the web.
A person who writes and maintains a blog
is called Blogger and art of writing a blog is
called blogging.
BLOGS
A blogger can provide links to other
websites.
There are millions upon millions of blogs
today.
Blogs are maintained by individuals,
companies, organizations, etc.
BLOGS
Types of Blogs
Personal Blog
News and Views
Company blogs
Micro-blogs
PERSONAL BLOG
Maximum numbers of blogs on Internet
belong to this category.
Blogger post stories about their interest
such as fishing, dancing or collecting
something.
NEWS AND VIEWS
This type of blog contains factual stories
about News and latest events, maintained
by many professional journalists.
Visitors can add their own opinions as well.
COMPANY BLOGS
Many companies run blogs to let their
customers and clients know what is going
on in the company.
MICRO-BLOGS
This type of blog post very short comments
that others can follow like Twitter.
Initially 140 is the limit for a post (tweet) on
twitter.
The entries become a running
commentary about one’s life and interests.
ADVANTAGES OF BLOG
Enables to write down our thoughts on
anything that interests us.
Don’t need much technical knowledge.
People can leave comments.
There are millions of blogs to choose from.
DISADVANTAGES OF BLOG
Writing a post in anger may be regretted
later.
Personal blogs may contain inaccurate
information.
People may leave inappropriate
comments.
We may have to look at many blogs
before we find some worth reading.
NEWS GROUPS
A News Group or Forum is like a
community bulletin board.
We can post a message, reply to a
message or just read messages.
Groups of related messages are known as
Threads.
We can subscribe to various newsgroups.
NEWS GROUPS
It is also called as Usenet.
USING A NEWSGROUP
Open Google and search for Groups of
your choice, eg HTML.
To become a member of that group click
at Join link and follow the instructions
given.
Once we became members, we can post
out messages by clicking at Post then by
typing the desired message.
USING A NEWSGROUP
A message can be clicked at its title.
One can reply a message by clicking at
Reply button.
HTML
Hypertext markup language was invented
in 1990s by Tim Berners-Lee.
It is a markup language for hypertext.
It is used for creating web pages.
HTML
Hypertext: It is a special type of digital text
that contains links to other text.
Markup: It refers to special symbols or
instructions indicating the format, style or
structure for an electronic document or
webpage.
HTML
Markup language: It is a set of standards
(well designed tags, structure, etc.) to
create an appropriate markup scheme for
an electronic document such as a
webpage.
WEB ADDRESS
A location on a net server is called a web
address or URL (Uniform Resource Locator).
Each website has a unique address.
WEB ADDRESS
URLs look like this:
type://address/path
Where type: specifies the type of
server/protocol in which the file is located,
address is the address of server, and path
tells the location of file on the server.
Example: https://ssimphal.nic.in/photos.htm
WEB ADDRESS
ELEMENTS OF A URL
ELEMENTS OF A URL
E-MAIL
E-mail stands for Electronic Mail. It is the
most widely used tool to send messages
electronically on a network.
They are generally sent from and received
by mail servers.
E-MAIL ADDRESS
E-mail addresses commonly take this form:
username@hostname
E-mail address has two parts separated by
@ symbol.
A username cannot have blanks.
Hostname or domain name identifies the
server or host or network that services the
e-mail.
E-MAIL ADDRESS
Ane-mail account on an ISP’s server is a
paid account and a web-based email
account is generally free.
STRUCTURE OF AN EMAIL MESSAGE
From: It is the address of the sender of the
e-mail.
To: It is the address or addresses to which
the mail is sent.
CC: It stands for carbon copy. Here the
address/addresses of those to whom we
want to send a copy of the e-mail is written.
CC recipient’s name is visible to all.
STRUCTURE OF AN EMAIL MESSAGE
BCC: It stands for Blind carbon Copy.
Addresses written here will also receive a
copy of the message. BCC recipient’s
name is not visible to other recipients. But
they can see TO and CC addresses.
Subject: A short title for the mail.
STRUCTURE OF AN EMAIL MESSAGE
Body: The message.
Attachment: We can attach one or more
pictures/documents with the e-mail.
Date: Date and time on which the message
was sent.
Message-ID: Every message will have a
unique ID. It is not visible to us.
DOWNLOADING FILES FROM A
REMOTE SITE
Receiving data from a remote system is
referred by downloads in case of computer
network.
A download is a file that has been
downloaded using email server, FTP server,
web server, etc.
DOWNLOADING FILES FROM A
REMOTE SITE
The transmission of a file from a server or
remote computer system to a user’s PC is
known as downloading.
Downloading a file, from the perspective of
an Internet user, is making a request for a
file from a server computer and receiving it.
UPLOADING FILES FROM A REMOTE
SITE
Uploading refers to the process of sending a
local file to a remote site.
This is the process of putting images,
documents, web pages, etc.
The process of transferring data from one
remote system to another is referred to as
“remote uploading”.
UPLOADING FILES FROM A REMOTE
SITE
TheFile Transfer Protocol (FTP) is an Internet
service that allows you to download and
upload data.
INTERNET PROTOCOLS
Internet protocol is a system of rules that
defines how something is to be done.
It is usually an agreed-upon or
standardized method for transmitting data
and /or establishing communications
between different devices.
TCP/IP
TCP/IP stands for Transmission Control
Protocol/Internet Protocol and is a group of
communication protocols used to
interconnect network devices on the
internet.
It is also used as a communications
protocol in a private computer network (an
intranet or extranet).
TCP/IP
TCP/IP specifies how data is exchanged
over the internet by providing end-to-end
communications that identify how it should
be broken into packets, addressed,
transmitted, routed and received at the
destination.
TCP/IP
Itrequires little central management and is
designed to make networks reliable with
the ability to recover automatically from the
failure of any device on the network.
TCP/IP
Italso manages how a message is
assembled into smaller packets before they
are then transmitted over the internet and
reassembled in the right order at the
destination address.
TCP/IP
Common TCP/IP protocols include the
following:
Hypertext Transfer Protocol (HTTP)
HTTP Secure
File Transfer Protocol
WHY TCP/IP IS IMPORTANT?
TCP/IP is non-proprietary and, as a result, is
not controlled by any single company.
It can determine the most efficient path
through the network. It is widely used in
current internet architecture.
USES OF TCP/IP
TCP/IP can be used to provide remote login
over the network for interactive file transfer
to deliver email, to deliver webpages over
the network and to remotely access a
server host's file system.
HOW ARE TCP/IP AND IP
DIFFERENT?
In IP, there is no built-in checking that
verifies whether the data packets sent were
actually received.
In TCP/IP, it checks and ensure that the
data is delivered.
SMTP
It stands for Simple Mail Transfer Protocol .
It is used for sending and distributing
outgoing emails.
SMTP
SMTP is a push protocol and is used to send
the mail whereas POP (post office protocol)
or IMAP (internet message access protocol)
is used to retrieve those emails at the
receiver’s side.
SMTP
TheSMTP model is of two types:
End-to-end method
Store-and-forward method
SMTP
Theend-to-end model is used to
communicate between different
organizations whereas the store and
forward method is used within an
organization.
COMPONENTS OF SMTP
Mail User Agent (MUA)
Mail Submission Agent (MSA)
Mail Transfer Agent (MTA)
Mail Delivery Agent (MDA)
COMPONENTS OF SMTP
Mail User Agent (MUA): It is a computer
application that helps you in sending and
retrieving mail.
Mail Submission Agent (MSA): It is a
computer program that basically receives
mail from a Mail User Agent(MUA) and
interacts with the Mail Transfer Agent(MTA)
for the transfer of the mail.
COMPONENTS OF SMTP
Mail Transfer Agent(MTA): It is basically
software that has the work to transfer mail
from one system to another.
Mail Delivery Agent(MDA): A mail Delivery
agent or Local Delivery Agent is basically a
system that helps in the delivery of mail to
the local system.
POP3
Post Office Protocol version 3 (POP3) is a
standard protocol used by email clients to
retrieve email messages from a mail server.
It is a simple, text-based protocol that
allows a client to connect to a server,
retrieve email messages, and mark them as
read or unread.
POP3
POP3 works by establishing a connection
between the email client and the mail
server.
The client sends a request to the server to
retrieve email messages, and the server
responds with a list of available messages.
POP3
The client can then choose which
messages to download and mark as read
or unread.
Once the client has finished retrieving
messages, the connection is closed.
HTTP
Hypertext Transfer Protocol is the set of rules
for transferring hypertext i.e., text, graphics,
image, sound, video, etc on www.
It is an access method (method to access
web pages) used on Internet.
It is the primary access method for
interacting with Internet.
HTTP
HTTP generally works in combination with
www.
This protocol is known as HyperText Transfer
Protocol because of its efficiency that
allows us to use in a hypertext environment
where there are rapid jumps from one
document to another document.
HTTPS
It stands for Hypertext Transfer Protocol
Secure.
It is enhanced versions of HTTP working with
SSL (Secure Socket Layer) certificate.
SSL takes care of ensuring that the data
goes securely over the Internet.
HTTPS
The SSL certificate helps create a secure
and encrypted connection between the
server and the browser.
This ensures that the information is
encryption and connection is safe so that
hackers cannot steal our crucial/sensitive
information.
HTTPS
Thisprotocol is also called HTTP over SSL
because the HTTPS communication
protocols are encrypted using the SSL
(Secure Socket Layer).
DIFFERENCE BETWEEN HTTP & HTTPS
DIFFERENCE BETWEEN HTTP & HTTPS
The data which is The data which is transferred
transferred in HTTP is in HTTPS is encrypted, i.e.,
plain text. ciphertext.
This
protocol does not thisprotocol requires an SSL
need any certificate. (Secure Socket Layer)
Encryption technique is certificate.
absent. Encryption technique is
present.
REMOTE LOGIN AND FILE
TRANSFER PROTOCOLS
SSH
SSH (Secure SHell) is remote logging
protocol that logs into remote machine via
a shell where all data between the client
and server is encrypted.
It ensures security shell using other
protocols like SCP and SFTP.
SSH
This ensures that only the client and the
server will have access to actual data.
It allows two computers to communicate
and share the data over an insecure
network such as the internet.
SSH
Before SSH
SSH
After SSH
SFTP
It stands for Secure File Transfer Protocol.
It is a protocol for transferring large files
over the web. It is a secure protocol for file
transfer and it ensures security of data
based on the Secure Shell (SSH) protocol.
SFTP
SFTPas a successor to FTP is used for many
situations where file security is important.
DATA SAFETY BY SFTP
Itrequires that the client user must be
authenticated by the server and the data
transfer must take place over a secure
channel (SSH).
All data is encrypted before being sent
across the network.
DATA SAFETY BY SFTP
Itencrypts both commands and data
providing effective protection against
common network security risks.
FTP
FTP stands for File transfer protocol.
It is a standard internet protocol provided
by TCP/IP used for transmitting the files from
one host to another.
It is mainly used for transferring the web
page files from their creator to the
computer that acts as a server.
FTP
Itis also used for downloading the files to
computer from other servers.
Every computer platform supports FTP.
FTP
Thereare two computers involved in an FTP
transfer:
FTP Server
FTP Client
FTP SERVER
Itis a computer that is running FTP server
software. It listens on the network for
connection requests from other computers.
FTP CLIENT
It is a computer that is running FTP client
software.
It initiates a connection to the server.
Once connected, the customer can do a
number of file manipulation operations.
SCP
It stands for Secure Copy Protocol.
The SCP protocol helps transferring files from
a local to a remote host or between two
remote hosts.
It is a combination of the Remote Copy
Protocol (RCP) and the Secure Shell (SSH)
protocol.
SCP
Most SSH clients include SCP capability.
SCP
TELNET
TELNET stands for Teletype Network.
Telnet is an Internet utility that lets us log
onto remote computer systems.
Telnet has been used by people who have
logins on remote systems and want to do
serious work there.
TELNET
The computer which starts the connection is
known as the local computer.
The computer which is being connected to
i.e. which accepts the connection known
as the remote computer.
TELNET
During telnet operation, whatever is being
performed on the remote computer will be
displayed by the local computer.
Telnet operates on a client/server principle.
The local computer uses a telnet client
program and the remote computers use a
telnet server program.
SERVICES AVAILABLE ON THE
INTERNET
INFORMATION RETRIEVAL
We can retrieve information from the
Internet using a Browser software.
Exploring the web is known as Net Surfing.
Information Retrieval refers to the process,
methods, and procedures of searching,
locating, and retrieving recorded data and
information from a file or database.
INFORMATION RETRIEVAL
Information retrieval is the process of
finding information in a set of documents by
use of a computer.
LOCATING SITES USING SEARCH
ENGINES
A Search Engine is a program that searches
through a database of web pages for
particular information.
There is a lot of information on the Internet.
Search engines make this information
easier to find.
HOW SEARCH ENGINE WORKS
A search engine works with the help of
following three elements:
Spidersor Webcrawler or Bots or Agents
Indexing software and database
Search Algorithm
SPIDERS OR WEBCRAWLER OR
BOTS OR AGENTS
The Search engine uses these software
which comb the Internet looking for
documents and their web addresses.
The Spiders or webcrawlers perform the
methodical searches needed to find
information.
SPIDERS OR WEBCRAWLER OR
BOTS OR AGENTS
TheBots or Spiders are given directions by
the search engine and they crawl from one
server to another, compiling the huge list of
URLs.
INDEXING SOFTWARE AND
DATABASE
Theindexing software extracts information
from the documents and web addresses,
prepares on index of it and stores in a
database.
SEARCH ALGORITHM
It
assembles a web page displaying the
matching results as hyperlinks.
HOW SEARCH ENGINE WORKS
REFINING SEARCH
Surround our query in quotes or put some
punctuation marks(; or -). E.g., “Sainik
School Imphal” or Sainik-School-Imphal or
Sainik ; School ; Imphal
Use wildcard * for pattern matching.
REFINING SEARCH
Lowercase word matches are not case-
sensitive but uppercase words are case-
sensitive.
To specify that a word or phrase must
appear in matched documents, put a plus
sign (+) immediately before it.
REFINING SEARCH
Tospecify that a word or phrase must not
appear in matched documents, put a
minus sign (-) immediately before it.
FINDING PEOPLE ON THE NET
Many search engines also offer a way to
search for basic information about people
and places.
There are a number of utilities and sites to
find this kind of information.
FINDING PEOPLE ON THE NET
Ifwe want to find out a person’s mail-id,
phone numbers, addresses then we have to
log onto the sites that offer this service.
Example: www.123people.com,
www.addresses.com,
email.addresssearch.com,
www.peakyou.com, www.pipl.com, etc.
WEB SERVICES
Web services are the services or
applications available via web through the
use of specific protocol.
There are diverse web services available
today e.g., chat, email, video-
conferencing, social networking, etc.
CHAT
A chat service is any online service or
technology that enables text messages to
be translated in real time between
participants.
CHAT
Chatting or chitchat occurs over the
internet via Short Message Service (SMS)
text message and Multimedia Messaging
Service (MMS) or through social media
platforms like Facebook, Twitter, etc.
Online textual talk is called chatting.
CHAT
Ifwe want to chat, we need to log on to a
server that provides chat facility.
CHAT ROOM
A Chat room is a website or part of some
online service that provides an online
venue.
COMMONLY USED TYPES OF CHAT
INSTANT MESSANGING (IM)
Itis a type of communications service via
IM software that enables one to create a
kind of private chat connection with
another individual in order to communicate
in real time over the Internet.
ICQ (“I SEEK YOU”)
It offers chatting via ICQ software.
It is used as a conferencing tool by
individual on the net to chat, e-mail,
perform file transfers, play computer
games, etc.
IRC (INTERNET RELAY CHAT)
It has many networks that are completely
separate from one another.
If we want to chat with someone on IRC, we
need to make sure that we are connected
to an IRC server via our PC’s IRC client
program.
IRC (INTERNET RELAY CHAT)
Once we connect to an IRC server, there
are often thousands of rooms called
channels on nearly any topic.
WEB BASED CHAT
Itis also like IRC but it is different from it in
the sense that it’s on a specific website and
no program is really needed to install on
computer.
VIDEO CONFERENCING
Video conferencing is a live video-based
meeting between two or more people in
different locations using video-enabled
devices.
VIDEO CONFERENCING
Itallows multiple people to meet and
collaborate face to face long distance by
transmitting audio, video, text and
presentations in real time through the
internet.
VIDEO CONFERENCING
It is very helpful for many people involved
in different sectors like education,
businesses, Information Technology
Industries, telemedicine or even for Courts.
It is also very cost-efficient to conduct a
video conference; the user will just need a
laptop or a mobile phone and a good
internet connection.
ADVANTAGES OF VIDEO
CONFERENCING
Saves travel cost and travel time.
Allows meeting with people at different
locations.
It is good for brainstorming.
It is an excellent way of keeping in touch
with friends and family, even if they are in a
different country.
DISADVANTAGES OF VIDEO
CONFERENCING
It requires specific hardware and software.
Fast data link is needed.
If hardware/software breaks down, meeting
cannot be attended.
Some people might not be easy to see at
the meeting.
E-LEARNING
A learning system based on formalised
teaching but with the help of electronic
resources is known as E-learning.
It can be accessed via most electronic
devices including a computer, laptop,
tablet or smartphone, making it a versatile
and easy way for students to learn
wherever they are.
BENEFITS OF E-LEARNING
Reduced overall cost
Self-directed and self-paced
Interactive and hands-on
Flexible
Consistent delivery
Easily manageable
APPLICATION AREAS OF E-
LEARNING (FORMAL SETUP)
E-learning courseware
E-classroom
Assessments
E-simulation
APPLICATION AREAS OF E-
LEARNING (NON-FORMAL SETUP)
Games based behavioural development
Learning support
Social/collaborate learning
Massive open online course (MOOC)
E-LEARNING SOFTWARE
Moodle,
Olat, eFront, H5P, Chamili, Siminars,
vdemy, Articulate, etc.
E-BANKING
E-banking is an arrangement between a
bank or a financial institution and its
customers that enables encrypted
transactions over the internet.
Short for electronic banking, E-banking has
various types that cater to customers'
different requirements, which can be
resolved online.
E-BANKING
Availingthe banking srvices through
electronic measures via Internet is called e-
banking.
E-BANKING
The following terms all refer to one form or
another of e-banking:
PC banking, Internet banking, virtual
banking, online banking, home banking,
remote electronic banking, phone banking,
etc.
PC BANKING
It is a form of online banking that enables
customers to execute bank transactions
from a PC via a modem.
The bank offers the customer a proprietary
financial software program that allows the
customer to perform financial transactions
from his or her home computer.
INTERNET/ONLINE BANKING
An Internet banking customer accesses his
or her accounts from a web
browser/software that runs Internet banking
programs resident on the bank’s www
server.
It is also known as Virtual, cyber, net,
interactive, web banks, etc.
MOBILE BANKING
It is a wireless Internet based service that
allows one to use banking services safely
and conveniently using a mobile device
like mobile phone or tablet, etc.
It provides access to the most popular
Internet banking features and services.
FEATURES OF E-BANKING
Availabilityof inquiry and transaction
services around the clock
Worldwide connectivity
Easy access to transaction data
Direct customer control of funds
OPENING AN E-BANKING
ACCOUNT
Customers who have existing accounts
may ask their bank for the software needed
or obtain a username and password for
Internet banking.
OPENING AN E-BANKING
ACCOUNT
New customers can establish an account
either by completing an internet banking
application form or mailing it to a bank
offering such a service or by applying
online in the bank’s web site.
E-SHOPPING
The process of selling and buying products
over the internet platform is known as online
shopping or e-shopping.
Benefits of e-shopping are: Anytime,
Anyplace and Any device access. Detailed
information about the product along with
reviews.
ADVANTAGES OF E-SHOPPING
Convenience to buy items
Choose the items he/she desires at their
convenient timing
Online stores never close, they are open 24
hours a day.
Equal accessibility of products from metro
cities to non-metro cities
DISADVANTAGES OF E-SHOPPING
They don’t permit shoppers to touch
products or have any social interaction
Delay in delivery
People worry that they may become the
victim of identity theft as they have to
provide their bank information
DISADVANTAGES OF E-SHOPPING
Picture of the item may appear one way,
but the actual item may look completely
different
Replacement of item takes time
THREATS TO E-SHOPPING
Gaining access to sensitive data
Using virus to corrupt our system
Unwanted spam suggesting what to buy
Gaining access to our shopping history
Getting access to our location details
SECURITY CONCERS FOR E-
SHOPPING
Tricking the shopper
Snooping the shopper’s computer/device
Sniffing the network
Guessing passwords
Phishing
E-RESERVATION
Making reservations of tickets or hotel
rooms or tourist packages, etc., through
Internet is known as e-Reservation.
ADVANTAGES OF E-RESERVATION
Convenience: We can book your tickets or
make reservations from anywhere and at
any time as long as you have an internet
connection.
Time-Saving: We don't have to stand in long
queues to book your tickets.
ADVANTAGES OF E-RESERVATION
Easy Access to Information: It provides you
with easy access to information about
available seats, prices, and schedules.
Multiple Payment Options: Payment can be
done using credit/debit cards, net banking,
and e-wallets.
ADVANTAGES OF E-RESERVATION
Competitive
Pricing: It allows you to
compare prices and choose the best
option.
DISADVANTAGES OF E-
RESERVATION
Technical Issues: It relies on technology,
and technical issues such as server
downtime, slow internet connectivity, or
website crashes can occur.
Security Concerns: It involves sharing
personal and financial information online,
which can be risky.
DISADVANTAGES OF E-
RESERVATION
Lack of Personal Touch: We don't get to
interact with a person and ask questions or
get recommendations.
Limited Options: It offers limited options for
seating and other services compared to
offline booking options.
DISADVANTAGES OF E-
RESERVATION
AdditionalCharges: It may involve
additional charges such as service fees,
convenience fees, or transaction fees.
APPLICATION AREAS OF E-
RESERVATION
Travel Tickets
Hotel Rooms
Sports Matches
Movies and Theater
Events
E-RESERVATION PROCESS
Log into a site that provides online booking
system.
Provide details about the day/time/seating
type, etc.
Make a choice and confirm by submitting
your details.
Make payment.
E-GOVERNANCE
Electronic governance or E-governance
refers to the application of electronic
means in governance with an aim of
fulfilling the requirements of common man
at affordable costs and in fastest possible
time.
E-GOVERNANCE
E-Governance is Technology driven
Governance for delivering Government
Services, Exchange of Information
Communication Transactions and
Integration of various Systems & Services
between Government & Citizens.
E-GOVERNANCE
It
means that we can interact with our
government 24x7.
E-GOVERNANCE
It
is the application of electronic means in
government i.e.,
Interaction between govt & citizens and
govt and businesses via electronic means
Use of electronic means in internal govt
operations
E-GOVERNANCE
TheNational e-governance Plan (NeGP)
has been formulated by the government to
promote e-governance on a massive scale.
VISION OF (NEGP)
“making all Government services accessible
to the common man in his locality, through
common service delivery outlets and ensure
efficiency, transparency and reliability of
such services at affordable costs to realize
the basic needs of the common man.”
MAJOR E-GOVERNANCE
PROJECTS IN INDIA
MCA 21, India’s Prestigious G2B Services
portal (Ministry of Company Affairs)
Consular Passport and VISA Division (Indian
Passport Office)
Income Tax portal
National Portal of India
DRDO
MAJOR E-GOVERNANCE
PROJECTS IN INDIA
Supreme Court of India
Indian Courts
RTI Portal
POSITIVE IMPACTS OF E-GOVERNANCE
Improved the efficiency of administration
and service delivery.
Reduced waiting time.
Reduced cost of availing the services.
Keeping a tab on corruption.
Increased public participation.
NEGATIVE IMPACTS OF E-
GOVERNANCE
People living in rural and remote areas
could not benefit from it.
Not all services are part of it.
Lack of awareness about e-governance
programs.
Slow websites compared to other websites.
E-GROUPS
An e-group refers to an online community
where people discuss on topics of common
interests.
E-GROUPS
E-groups, also known as online or web
communities, are groups of people who use
internet services such as e-mail, chat
systems, discussion boards, etc to
communicate and collaborate with one
another.
E-GROUPS
Populare-Groups are groups.yahoo.com,
groups.google.com, etc.
FEATURES OF E-GROUPS
A conversation on a group can have
original message and its responses and
replies.
All these are together known as threaded
conversation or threaded message.
BENEFITS OF E-GROUPS
It keeps us in touch with other members. It
allows members to exchange messages,
plan vacations, participate in a meeting
online, etc.
It is a venue to make new friends.
It lets us build a community without the
technical hassle.
SOCIAL NETWORKING
Social
Networking is the use of internet-
based social media programs to make
connections with friends, family,
classmates, customers and clients.
SOCIAL NETWORKING SITE
A Social Networking Site is a website that
provides a venue for people to share their
activities with family, friends and
colleagues or to share their interest in a
particular topic.
They are also known as Social Media.
POPULAR SOCIAL NETWORKING SITES
Facebook, Instagram, LinkedIn, Myspace,
Twitter, Youtube, Flickr, Wordpress, Blogger,
Typepad, etc.
MERITS OF SOCIAL NETWORKING
Easier to connect with people
Easy to hold discussions and collect
opinions
Interactive involvement
Brings more awareness
DEMERITS OF SOCIAL NETWORKING
Misusing the data/information posted by
innocent users
Credibility of information
Fake Profiles
Bullying and Trolling
Peer pressure
DEMERITS OF SOCIAL NETWORKING
IrresponsibleBehaviour
Attention seeking disorders and addiction
FEATURES AVAILABLE ON SOCIAL
NETWORIGN SITES
User profiles
Blog engine
Photo albums
Groups
Discussion boards
Media galleries
FEATURES AVAILABLE ON SOCIAL
NETWORIGN SITES
Activity
streams
Messaging
Walls
Comments
Tags
ETHICS IN SOCIAL NETWORKING
Right perspective: Carefully upload the
contents, pictures, videos, etc.
Utilitarian perspective: Keep away from
indulging in illegal and unethical activities.
Fairness perspective: No discrimination
based on the gender, race, age, etc.
ETHICS IN SOCIAL NETWORKING
Common good perspective: Our action
must not hinder in any way the betterment
of the society.
MOBILE TECHNOLOGIES
Thepopularity of mobiles is attributed to its
technologies that have made
communications so affordable for all.
SMS
It stands for Short Message Service.
It is commonly referred to as a “text
message”.
Real SMS messages are limited in length. A
single SMS is 160 characters long.
Most cell phones support this type of text
messaging.
MMS
It stands for Multimedia Messaging Service.
It is a standard way to send messages that
include multimedia content (pictures,
video, audio, etc) to and from mobile
phones.
MMS messages can be up to 1600
characters in length.