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Script include

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arun.srinivasan.in
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6 views7 pages

Script include

Doc 1

Uploaded by

arun.srinivasan.in
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Script Include:- Concept With UseCase

My goal is not just to solve scenario-based questions but


to help you develop the mindset needed to approach such
requirements. I hope this will benefit you, if you're new to
the ServiceNow field ​
or have prior experience. if you have any confusion ,you
can check it once…….
​
#UseCase 1:-​
How can I configure the error message for an existing
asset tag in ServiceNow to display: "An asset with this tag
already exists"?

So here asset tag is available on “alm_hardware” table we


will have to query on this table.

Script Include​
​
var AssetValidation = Class.create();
AssetValidation.prototype =
Object.extendsObject(global.AbstractAjaxProcessor, {

checkDuplicate: function() {
// Retrieve parameters passed from the client script
var fieldValue =
this.getParameter("sysparm_field_value");

// Query the 'alm_hardware' table for duplicates


var gr = new GlideRecord('alm_hardware');
gr.addQuery('asset_tag', fieldValue);
gr.query();

if (gr.next()) {
return 'true'; // Record found
}
return 'false'; // No record found
},

type: 'AssetValidation'
});

Client Script:- ​
​
function onChange(control, oldValue,
newValue, isLoading, isTemplate) {
if (isLoading || newValue === ''||
newValue === oldValue) {
return;
}
//passes the script include name
var ga = new
GlideAjax('AssetValidation');
//Call the server side function
ga.addParam('sysparm_name',
'checkDuplicate');
//Passes the new field value (newValue) to
the server for validation

ga.addParam('sysparm_field_value',newVa
lue);
ga.getXMLAnswer(function(response) {

var result = response;


if (result === 'true') {

g_form.showFieldMsg('asset_tag', 'An asset


with this tag already exists.','error');
} else {
g_form.hideFieldMsg('asset_tag', true);
}

Thank you​
​

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