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nejmettin3461
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ATOKA (19.09.

2024 11:25:27): By continuing, you consent to the monitoring and


storing of this conversation, including with an EA vendor, subject to the terms of
EA’s User Agreement [https://www.ea.com/legal/user-agreement ] and Privacy and
Cookie Policy [https://www.ea.com/legal/privacy-and-cookie-policy ].

Thank you for contacting EA HELP, my name is ATOKA, may I start with your first
name please?
yasin (19.09.2024 11:25:53): yasin
ATOKA (19.09.2024 11:26:12): Hi yasin , nice to meet you. Welcome to EA ! Hope you
are doing good, how may I assist you today?
yasin (19.09.2024 11:26:49): mail hesabıma artık erişemiyorum
ATOKA (19.09.2024 11:27:11): Your chat seems to have landed on English queue
support .
yasin (19.09.2024 11:27:50): do you have any turkish supporter
yasin (19.09.2024 11:28:20): may i contact her
ATOKA (19.09.2024 11:28:25): Yes you just need to end this chat and when you create
a new case click on yoru preferred language .
yasin (19.09.2024 11:29:02): how can i do this
ATOKA (19.09.2024 11:29:51): End this chat and create a new case and choose the
language .
yasin (19.09.2024 11:30:18): are you angry
yasin (19.09.2024 11:30:34): my english little bit bad sorry for this
ATOKA (19.09.2024 11:31:06): Sorry for that what I meant was you will need to end
this chat ,If you want to contact turkish support .
yasin (19.09.2024 11:31:50): my problem is i cant use my e-mail adress anymore and
i want to change ea account e-mail adress
ATOKA (19.09.2024 11:32:52): Nothing to worry, I will figure it out for you. In
order to assist you better and locate your account, May I know the email linked
with your EA account?
yasin (19.09.2024 11:33:30): of course
yasin (19.09.2024 11:33:34): [email protected]
ATOKA (19.09.2024 11:34:36): Do you have any platform linked with the EA account?
yasin (19.09.2024 11:34:46): yes
ATOKA (19.09.2024 11:35:12): May I know which one ?
yasin (19.09.2024 11:35:22): i linked steam with this ea account
ATOKA (19.09.2024 11:35:40): Please log in to EA Help with steam:
https://help.ea.com/en/contact-us/
ATOKA (19.09.2024 11:35:54): Create an email case and include the case number
189355361 in the email subject.
yasin (19.09.2024 11:37:16): is this solution my problem
ATOKA (19.09.2024 11:37:36): Yes .
ATOKA (19.09.2024 11:37:42): Let me know once you make it .
yasin (19.09.2024 11:38:16): Where can I inform you?
ATOKA (19.09.2024 11:38:30): Here in this chat .
yasin (19.09.2024 11:38:54): can i contact u one more again
yasin (19.09.2024 11:39:00): okey
ATOKA (19.09.2024 11:39:10): You just need to make an email case .
yasin (19.09.2024 11:39:44): okey thank for your support
yasin (19.09.2024 11:39:58): i like your attention
ATOKA (19.09.2024 11:40:03): Let me know once you have made it ok ?
yasin (19.09.2024 11:40:37): okey
yasin (19.09.2024 11:41:10): see you
yasin (19.09.2024 11:41:15): have a nice work

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