SCM - PRC Office Hour - Implementing and Using Responsive Self Service Procurement
SCM - PRC Office Hour - Implementing and Using Responsive Self Service Procurement
Karlay Tan
Senior Director, Product Management
Safe harbor statement
• For you to bring your questions on Responsive Self Service Procurement on implementing
and using RSSP
If we do not get through all of your questions live today, we will respond to your questions
offline and post our responses on Customer Connect.
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RSSP Timeline Where you can find Frequently Asked Live Q&A
Update information Questions
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The Next Generation of Self Service Procurement in the Cloud
Modern Consumer Grade User Consistent Experience across Devices Powerful, Intelligent New Search
Experience Experience
• Responsive application works on
• Simplified employee shopping desktops, laptops, tablets and • Support for additional attributes,
experience mobile built-in fuzzy matching and
• Reduce support & training costs • Your requesters can create enhanced relevance ranking of
requisitions wherever and search results
• High adoption & user satisfaction
ensures more of your spend is at whenever they need to • Refine search results by adding
the best price possible multiple keywords
• Automatic search suggestions
based on recent searches and
available catalog content
2. Procure goods from preferred sources during catalog shopping 1. Action required status for requisition lines with invoice holds
(overbilling/receipt required)
3. Create requisitions requiring special handling
2. Beyond “Approved” status
4. Additional supplier contact emails for requisitions
12. Search shopping lists
5. Display item extensible information for master items on catalog
13. View current approver
product details
14. View and search against supplier/ manufacturing trading
6. Search requisition lines using master item SPN and MPN
partner items & GTIN on the master item in catalogs
7. Change catalog item description and pricing during shopping
15. View multiple item images on product details
8. Procure extended contract (EPP) items
16. Save and continue approver modification at a later time
9. Procure Healthcare Marketplace items (24D)
17. Simplified Requester Change Order
10. Guided journey for in context guidance
18. Procurement Policy Advisor / AI Agent (24D)
11. Catalog/requisition search autosuggestions
19. Purchase Order Highlights by GenAI (24D)
Resources
2. Knowledge Article – Supported features and Roadmap for the Responsive Self Service Procurement Application
3. FAQ – Responsive Self Service Procurement app replacing Classic Self Service Procurement Application
6. Past Customer Connect Events – New feature releases, customer spotlights, office hours replay
This applies for customers using the Classic SSP UI and the
RSSP UI.