International Journal of Information Technology and Computer Engineering
ISSN: 2455-5290
Vol: 03, No. 05, Aug-Sept 2023
http://journal.hmjournals.com/index.php/IJITC
DOI: https://doi.org/10.55529/ijitc.35.20.25
Adopting ChatGPT to Enhance Educational
Experiences
Ibrahim A. Murad1, Nigar M. Shafiq Surameery2, Mohammed Y. Shakor3*
1,3*
Department of English, College of Education, University of Garmian, Kalar, Sulaimani,
Kurdistan Region, Iraq
2
Information Technology Department, College of Computer and Information Technology,
University of Garmian, Kalar, Sulaimani, Kurdistan Region, Iraq
Received: 09 April 2023 Accepted: 25 June 2023 Published: 14 August 2023
Abstract: The integration of artificial intelligence into the realm of education has emerged
as a consequence of using information and communication technologies as effective
instruments to enhance the process of teaching and learning. In November 2022, an AI-
driven chatbot known as ChatGPT was introduced. This chatbot possesses the capability to
produce coherent and informative responses akin to those generated by humans in
response to user inputs. ChatGPT demonstrates its adaptability as a potential facilitator of
open education by providing assistance, guidance, and feedback to self-directed learners;
thereby amplifying their motivation and involvement. The aim of this paper is to conduct a
comprehensive analysis of the aforementioned aspects and delve into the prospective
application of ChatGPT within educational frameworks. More precisely, its objectives
encompass advocating integration of ChatGPT in educational contexts and furnishing
educators with a repertoire of methodologies and approaches to guarantee the prudent and
efficacious incorporation of ChatGPT in pedagogical or research endeavors. Through
these efforts, the paper strives to foster a heightened and well-informed discourse about the
utilization of ChatGPT within the scope of education. The paper outlines the essential
strategies and methodologies that should be concurrently utilized when incorporating the
services of ChatGPT in educational settings.
Keywords: AI, ChatGPT, Language Model, NLP, OpenAI.
1. INTRODUCTION
ChatGPT, a prominent artificial intelligence-based language model, has emerged as a pivotal
innovation in Natural Language Processing (NLP). Developed by OpenAI, it has
demonstrated remarkable capabilities in generating human-like text and engaging in coherent
The Author(s) 2023.This is an Open Access Article distributed under the CC BY license.
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International Journal of Information Technology and Computer Engineering
ISSN: 2455-5290
Vol: 03, No. 05, Aug-Sept 2023
http://journal.hmjournals.com/index.php/IJITC
DOI: https://doi.org/10.55529/ijitc.35.20.25
conversations. It provides personalized assistance and feedback; educators can enhance the
learning experience of the students [1]. ChatGPT serves as a versatile educational technology
with applications spanning from tutoring, language proficiency enhancement, and support
roles in research and teaching. What sets ChatGPT apart from other Language Model (LM)
systems are its unique attributes: accessibility, personalized interactions, conversational
structure, and economic viability. Within the educational sphere, both students and educators
can join ChatGPT for a multitude of scholarly and investigative intentions. Educators stand to
benefit from ChatGPT's utility in crafting course frameworks, generating subject-specific
materials for lectures, devising academic presentations, formulating queries, and constructing
problem sets. Likewise, students can reward themselves through ChatGPT's aid in navigating
intricate problems and queries, composing essays, and elucidating intricate subjects to
accelerate their learning endeavors[2]. ChatGPT has been used in a number of application
fields like essay generation, bot responses, answering questions, text-based language and
language translation to mention just few of them. Within the scope of this research, we delve
into the prospective applications of ChatGPT within the realm of education. Through an in-
depth analysis, we examine the multifaceted opportunities that ChatGPT presents and
subsequently we engage in a comprehensive discussion about the integration of these
groundbreaking AI tools into forthcoming educational strategies and curricular
frameworks[3]. The rest of the paper is organized as follows: Section 2 presents a literature
review. Section 3 explores Leveraging AI and ChatGPT to Enhance Pedagogical and
Learning Endeavors. Section 4 presents the SWOT analysis, and finally, Section 5 discusses
and concludes the study.
Literature Review
Past studies have effectively demonstrated the successful application of AI for grading short-
answer responses in online learning environments. The discourse within [4] brings to light the
pivotal nature of education in an individual's life. Within this context, the integration of
artificial intelligence emerges as a catalyst for enriching the pedagogical experience.
Particularly, the employment of chatbots like OpenAI's ChatGPT model is significant, given
its capability to provide instantaneous and targeted answers to user queries. But it should be
acknowledged that alongside the merits offered by ChatGPT, its corresponding drawbacks
necessitate careful contemplation and acknowledgement. [5] show that the advantages of
ChatGPT extent academic writing by generating summaries, aiding writing, and supporting
learning, yet it must be used alongside human intelligence. As a search engine, ChatGPT
understands and responds to natural language queries, providing contextually relevant
information, albeit with limitations in cost, accessibility, and accuracy. For coding, its
understanding of natural language inputs aids developers in generating code and obtaining
relevant information, despite constraints on access and precision. AI tools like ChatGPT can
transform education by improving learning outcomes and motivation. Researches indicates
that AI-based tutoring enhances student performance. ChatGPT's tailored and interactive
assistance fosters engagement, supports self-directed learning, and personalizes
recommendations for resources and activities, elevating the overall learning experience [6].
Finally, it is concluded that The ChatGPT model can help in solving technical and non-
technical problems like (computer and engineering codes) and language and literature
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International Journal of Information Technology and Computer Engineering
ISSN: 2455-5290
Vol: 03, No. 05, Aug-Sept 2023
http://journal.hmjournals.com/index.php/IJITC
DOI: https://doi.org/10.55529/ijitc.35.20.25
problems respectively. Moreover, ChatGPT has recently been applied to tasks in different
domains such as software engineering, medical education, data augmentation, fifth industrial
revolution, code gen- eration, intelligent vehicles, and solving AI tasks.
Leveraging Ai and Chatgpt to Enhance Pedagogical and Learning Endeavors
The existing body of scientific literature indicates that AI technology holds significant
promise as a valuable asset within the realm of education, assuming diverse roles that
augment both learning and pedagogical endeavors. Scholars have proposed that AI
technology serves as a crucial tool for automated essay grading, although the efficacy and
value of such AI-based grading tools remain largely uncertain within the current scholarly
landscape.
The principal function of ChatGPT within the context of leveraging AI for advancing
pedagogical and learning endeavors is to serve as a transformative tool that enhances
educational practices. ChatGPT functions as an intelligent conversational agent capable of
engaging in meaningful interactions with learners. Its role encompasses facilitating
personalized learning experiences, providing real-time assistance, and offering valuable
insights into a wide array of subjects. By simulating human-like conversations, ChatGPT
fosters active learning, addresses queries, and offers explanations, thereby promoting a more
interactive and engaging educational environment.[7] Through its adaptive and responsive
nature, ChatGPT contributes to individualized instruction and aids in the comprehension of
complex concepts. This integral role of ChatGPT aligns with the overarching goal of
leveraging AI to elevate pedagogical methodologies and enhance the overall quality of
learning experiences [8]. Furthermore, while AI systems draw from prior evaluation data for
training, they may be particularly well-suited for standardized tests like nationwide
professional education examinations, where ample historical data and standardized
assessment methods are prevalent. However, these systems might be less adept at evaluating
individual university exams, which often undergo yearly format changes and may lack
extensive past evaluation data. Additionally, the assessment of intricate assignments by AI
might necessitate calibration or the incorporation of various unique variables inherent to each
task, such as a student's independent contributions, comprehension of existing literature, and
scenarios with limited training data. An optimal evaluation approach is likely to involve a
blend of transparent or explainable AI systems, along with human involvement, to achieve
high-quality assessments and the acceptability of AI-based student evaluations [9].
Envisaging AI's future support, educators could potentially reduce their workloads,
redirecting efforts toward innovative lesson planning, professional development, and
personalized coaching, thereby enhancing students' preparedness for future challenges.
Beyond grading and assessment, AI tools hold the potential for translating educational
materials and cultivating interactive and adaptive learning environments.
SWOT Analysis
The SWOT analysis is a strategic planning framework that can be used to assess the
strengths, weaknesses, opportunities, and threats of a new technology. In the context of
education, a useful method for using new technology is to make benefit from opportunities it
The Author(s) 2023.This is an Open Access Article distributed under the CC BY license.
(http://creativecommons.org/licenses/by/4.0/) 22
International Journal of Information Technology and Computer Engineering
ISSN: 2455-5290
Vol: 03, No. 05, Aug-Sept 2023
http://journal.hmjournals.com/index.php/IJITC
DOI: https://doi.org/10.55529/ijitc.35.20.25
provides through promoting its strengths and addressing its threats or drawbacks, and this can
be achieved by treating its weak points.The SWOT analysis can be used to identify the
internal (i.e., strengths and weaknesses) and external (i.e., threats and opportunities) factors
that can affect the integration of new technologies in education [10][11]. Strengths are
resources or capacities that allow the new technology to achieve its defined goals.
Opportunities are internal or external characteristics associated with the technology that
increase demand for what the technology can provide for its users. Weaknesses are
limitations or defects associated with the technology that impede progress toward defined
goals. Threats are unfavourable characteristics of the technology that impede its strategy by
presenting a barrier or constraint, thereby limiting the achievement of goals [12][13].
This section provides a comprehensive overview of ChatGPT's strengths, which can help
identify its various educational opportunities. Moreover, it shows and displays the
weaknesses of ChatGPT in order to mark any serious threat that could be faced in the future.
And this step will help in developing a tailored strategy which is needed to achieve an
effective management of the threats and consequently get rid of them.
Strength
ChatGPT is an advanced language model which is useful for generating more reasonable and
more credible responses compared to other similar AI tools; especially that it has self-
improvement and self-learning abilities which make it adjust and improve its responses
according to any input from human evaluators. It can also come up with personalized
responses according to the context of the given prompt in addition to the user’s performances
or needs. Last but not least, it has the ability to provide real-time responses which help in
simplifying the process of obtaining information to a great extent.
Weakness
ChatGPT can enable students and teachers to access more information by providing them
with a more efficient and a more comprehensive tool. It can make personalized learning
easier through tailored Facebook support. It has the ability to speed up complex learning
through the customized instruction and challenges that it can provide for the students. Finally,
it can reduce teaching workloads by providing tools for class activities like feedback, test
generation, and grading.
Opportunities
ChatGPT can enable students and teachers to access more information by providing them
with a more efficient and a more comprehensive tool. It can make personalized learning
easier through tailored Facebook support. It has the ability to speed up complex learning
through the customized instruction and challenges that it can provide for the students. Finally,
it can reduce teaching workloads by providing tools for class activities like feedback, test
generation, and grading.
Threats
Beside its many beneficial and facilitating aspects, ChatGPT can be a real threat for the
learning and education process worldwide because it is an easy way for online cheating of the
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International Journal of Information Technology and Computer Engineering
ISSN: 2455-5290
Vol: 03, No. 05, Aug-Sept 2023
http://journal.hmjournals.com/index.php/IJITC
DOI: https://doi.org/10.55529/ijitc.35.20.25
exams, hence, it poses a great threat for the academic knowledge and integrity. It can also be
a discriminative method in education it trained on biased data. Another real threat could be
the fact that it certainly encourages plagiarism in the academic researches and papers and this
changes the balance between the knowledgeable and the non-knowledgeable people on behalf
of the latter. It further leads to the deterioration of students’ higher-order cognitive skills.
2. DISCUSSION AND CONCLUSION
ChatGPT and other AI language models (LMs) have the potential to be valuable tools in
education and research. ChatGPT is an innovative language model that can replace a human
being in a conversation and come up with a text closely similar if not identical to any human
language. It can achieve different goals like: answering queries, writing essays, simplifying
multipart concepts, providing practical tutoring, in addition to language practice. ChatGPT is
also versatile enough to be used for both technical and non-technical problem-solving.
However, ChatGPT does have some limitations. It can be deficient in common sense,
susceptible to biases, and challenged by complex reasoning. It also cannot process visual
data. Therefore, it is important to use ChatGPT judiciously and to be aware of its limitations.
Many recommendations can be made for the responsible use of ChatGPT in education and
research:
First, It is the duty of the educational institutions to become familiar with the value and worth
of this electronic service and urge their students, educators, and researchers to use it in the
best and truest way. However, it is significant to emphasize the importance of inclusive and
ethical use. Second, While using ChatGPT to evaluate the works of the students, there should
be a revision for the standards of assessment where the focus should go to aspects like critical
thinking, problem-saving, and communication skills. Third, institutions should offer training
to both teachers and students on how to effectively use ChatGPT while upholding academic
integrity. Fourth, research should be conducted to explore the effectiveness of integrating AI
tools like ChatGPT in education. Finally, researchers should experiment with ChatGPT for
academic purposes with caution, using it for idea generation rather than producing entire
research articles.
To conclude, ChatGPT and other AI-LMs have the potential to be valuable tools in education
and research. However, it is important to balance their benefits with limitations and to foster
responsible usage. The suggested strategies and recommendations can guide educators,
institutions, and researchers in effectively leveraging ChatGPT while nurturing the uniquely
human aspects of learning and innovation.
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ISSN: 2455-5290
Vol: 03, No. 05, Aug-Sept 2023
http://journal.hmjournals.com/index.php/IJITC
DOI: https://doi.org/10.55529/ijitc.35.20.25
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