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Product Management First Steps
with Doug Winnie
Net Promoter Score Worksheet
Number of Detractors Number of Passives Number of Promote
50 50 50
33% 33% 33%
Enter the number of detractors, passives, and Net Promoter Score promoters in the highlighted cells below the headers. The spreadsheet will then calculate the net promoter score based on these values. 0% Number of Promoters Total Responses