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Cyriac N. Zeh
Sr. Product Designer
Websites/ Portfolios:
● https://www.cyriacndozeh.me
● https://www.behance.net/cyriacndozeh
● https://dribbble.com/Cyriac

Summary:
Lead Product Designer with 10+ years of experience specializing in mobile-first and AI-driven digital solutions. Expertise in
leveraging Generative AI to enhance user engagement and streamline workflows. Proven track record of leading end-to-end
product design processes, from research and ideation to implementation and iteration, with a focus on delivering seamless,
intuitive mobile experiences. Skilled in creating scalable design systems tailored for mobile platforms, driving accessibility
initiatives, and collaborating with cross-functional teams to deliver cutting-edge, impactful digital products.

Skills:
● Prototyping, Mobile-First Design, Generative AI Integration, Design Thinking, Problem-Solving Aptitude, UX Architecture,
User Experience Testing, Usability and Accessibility, GitHub / Microsoft Copilot, Independent Work, User Research, A/B
Testing, Interaction Design, Mobile Design, Wireframing, Attention to Detail, Authentication Experiences, Passwordless
Solutions, Biometrics, MFA, SSO, Passkeys, Data Analysis, Cross-Functional Collaboration, Product Thinking, Scalable
Design Systems, Figma, Cybersecurity, User-Centric Design, Accessibility, Analytical Thinking, Multitasking Abilities,
Teamwork and Collaboration, CSS / HTML / React APIs, Interaction Design, User Experience Strategy, Human-Computer
Interaction, Product Lifecycle, Data-Driven Design, User-Centered Design, Multi-Platform Design.

● Software: Figma, Sketch, Webflow, GitHub / Microsoft Copilot, AI Software, Slack, Notion / Miro / Maze.

Education:
● Bachelor of Science, Computer Science and Programming, University of Technology of Douala
o Honoree of The National Design Excellence Award
o Awarded Red Dot Design Award
o Relevant Coursework: Human-Computer Interaction & User Experience Design
o Professional Development: Advanced Agile Methodologies
o 4.0 GPA
o Ranked in Top 10% of class.
o Study Abroad: Design Thinking & Innovation
o Research Project: Accessibility in Digital Health Platforms, [Improved Usability by 30%].

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Professional Experience

Microsoft, San Diego, March 2024 - Now

Sr. Product Designer

Product Strategy & Innovation

● Led AI integration into Bing search engine, resulting in 20% increase in user satisfaction
● Pioneered industry-benchmark passwordless authentication system design
● Developed strategic roadmaps for AI-enhanced user experiences
● Established new design patterns for AI-powered search interfaces
● Created framework for integrating machine learning features into user workflows
● Led the design and iterative development of digital products with pixel-level precision.
● Collaborated closely with engineering and product management to develop user-centric, data-informed solutions.
● Upheld and inspired high-level design execution across the team.

User Research & Analytics

● Conducted comprehensive user research resulting in 25% feature adoption improvement

● Implemented data-driven design processes across teams
● Established metrics framework for measuring design impact
● Led user testing sessions for AI feature validation
● Analyzed competitive landscape to identify opportunity areas

Design Systems & Documentation

● Created and maintained comprehensive design system in Figma

● Developed component library used across multiple products
● Established design tokens and guidelines for consistent implementation
● Created documentation for design system usage and best practices
● Led training sessions on design system implementation

Security & Authentication

● Designed advanced authentication mechanisms including biometrics and MFA

● Led implementation of passwordless solutions and SSO experiences
● Created secure yet intuitive user flows for sensitive operations
● Developed security-focused design patterns
● Implemented privacy-by-design principles

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Blockchains, Reno, NV Feb 2023 - Dec 2023

Sr. User Experience Designer
As a Senior User Experience Designer specializing in blockchain technologies, I have contributed to the design and
implementation of cutting-edge blockchain solutions across various facets, including cryptocurrency, decentralized finance
(DeFi), and blockchain-based applications. My responsibilities spanned the following key areas:

Growth & Monetization

● Designed token incentive mechanisms increasing user acquisition by 45%

● Created staking interface driving 60% increase in token lock-ups
● Developed yield farming dashboard improving user retention by 35%
● Implemented referral program growing user base by 40% monthly
● Designed NFT marketplace monetization strategy boosting platform revenue by 55%

Blockchain Product Innovation

● Designed intuitive cryptocurrency wallet increasing user retention by 30%

● Created DeFi lending platform interface driving $100M+ in total value locked
● Developed cross-chain bridge UI reducing transaction complexity by 40%
● Designed governance system increasing protocol participation by 50%
● Created NFT minting and trading interfaces processing $10M+ in volume

Security & Risk Management

● Implemented KYC/AML compliant onboarding reducing fraud by 75%

● Designed secure key management system with 99.9% recovery rate
● Created multi-signature wallet interface for institutional users
● Developed fraud prevention UI patterns reducing incidents by 65%
● Designed emergency shutdown and fund recovery interfaces

Web3 User Experience

● Created wallet connection flows improving first-time connection rate by 40%

● Designed gas optimization interface saving users 25% on transaction fees
● Developed token approval management system
● Created transaction confirmation patterns reducing user errors by 55%
● Designed blockchain explorer interface for transaction tracking

DeFi Product Features

● Designed automated market maker interface processing $50M+ daily volume

● Created lending/borrowing dashboard with real-time interest rate visualization
● Developed liquidity pool management interface

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● Designed yield optimization tools increasing TVL by 80%

● Created token swap interface with price impact visualization

NFT & Digital Assets

● Designed NFT marketplace driving $5M+ in first-month trading volume

● Created NFT collection launch pad used by 100+ projects
● Developed NFT analytics dashboard for traders
● Designed NFT staking and farming interfaces
● Created digital asset portfolio tracking system

Community & Governance

● Designed DAO governance platform increasing proposal participation by 70%

● Created community rewards system driving 45% higher engagement
● Developed reputation scoring interface
● Designed proposal creation and voting interfaces
● Created token-gated community features

User Education & Onboarding

● Designed interactive blockchain education modules completing 100K+ users

● Created gamified onboarding reducing drop-off by 40%
● Developed Web3 terminology guide and tooltips
● Designed progressive disclosure patterns for complex features
● Created visual explanations of blockchain concepts

Analytics & Reporting

● Designed DeFi analytics dashboard tracking $500M+ in protocol metrics

● Created portfolio performance visualization tools
● Developed risk assessment interfaces for DeFi protocols
● Designed impermanent loss calculator
● Created yield comparison tools

Technical Integration

● Designed Web3 wallet integration patterns

● Created smart contract interaction interfaces
● Developed blockchain data visualization systems
● Designed real-time transaction monitoring
● Created cross-chain bridging interfaces

Research & Testing

● Conducted user research across 6 different crypto user personas

● Implemented A/B testing framework for feature validation
● Created user testing protocols for DeFi products
● Analyzed blockchain user behavior patterns

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● Developed metrics for measuring protocol adoption

Mobile & Cross-platform

● Designed mobile DeFi dashboard with 98% feature parity

● Created responsive design system for Web3 components
● Developed mobile wallet interfaces
● Designed cross-device sync features
● Created mobile-first trading interfaces
● Spearheaded mobile and web platform redesigns, integrating layout, typography, and color principles.
● Developed and managed a design system that enhanced consistency across product features.

Banana Republic, San Diego, CA Aug 2022 - Feb 2023

Sr. Product Designer

Growth & Monetization

● Designed personalized product recommendation system increasing average order value by 35%
● Created upsell/cross-sell features resulting in 28% increase in items per cart
● Implemented dynamic pricing displays driving 15% higher conversion on sale items
● Developed loyalty program interface increasing member enrollment by 40%
● Designed cart abandonment recovery flows improving recovery rate by 25%

E-commerce Optimization

● Redesigned product pages resulting in 30% increase in conversion rate

● Optimized mobile checkout reducing cart abandonment by 45%
● Created size recommendation system reducing returns by 20%
● Implemented AR try-on features increasing purchase confidence by 35%
● Designed product discovery system improving browse-to-purchase rate by 25%

User Research & Analytics

● Established comprehensive user research program across 5 customer segments

● Implemented A/B testing framework leading to 22% improvement in engagement
● Created customer journey maps identifying key drop-off points
● Developed user testing protocols for seasonal collection launches
● Conducted competitive analysis of luxury retail digital experiences

Design Systems & Documentation

● Created and maintained comprehensive design system for global retail platform
● Developed component library reducing design-to-development time by 40%
● Established design tokens and guidelines for consistent brand implementation
● Created documentation for seasonal design updates and variations
● Built responsive design patterns for cross-platform consistency

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Mobile Experience

● Led mobile-first redesign increasing mobile conversion by 50%

● Designed native app features improving engagement metrics by 35%
● Created seamless cross-device shopping experience
● Implemented mobile payment solutions reducing checkout friction
● Developed offline browsing capabilities for catalog content
● Created and maintained design components, focusing on systematic usability improvements.
● Engaged in user research, leveraging findings to inform and validate design decisions.
● Worked autonomously, ensuring alignment with cross-functional team objectives.

Design Leadership

● Mentored team of 5 junior designers through structured growth program

● Established design critique process improving team collaboration
● Created design quality assurance checklist reducing revision cycles by 30%
● Led weekly design thinking workshops for cross-functional teams
● Developed design career growth framework adopted company-wide

Marketing & Campaign Integration

● Designed promotional campaign interfaces driving 45% higher engagement

● Created seasonal collection launch experiences
● Developed email and social media campaign templates
● Designed interactive lookbook experiences
● Created influencer collaboration showcase features

Performance & Technical Optimization

● Improved site loading speed by 40% through optimized design assets

● Created performance-focused image loading strategies
● Developed lazy loading patterns for catalog browsing
● Implemented efficient state management for shopping cart
● Designed offline-first architecture for mobile app
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Intuit, San Diego, CA Jan 2022 - Aug 2022

Product Designer
Financial Product Innovation

● Designed intuitive tax preparation interfaces reducing user errors by 35%

● Created customizable financial dashboard improving data visualization and comprehension
● Developed adaptive questionnaire system for tax filing process
● Implemented smart suggestions feature based on user financial patterns
● Designed automated categorization system for expenses and income

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User Research & Analytics

● Conducted comprehensive user research across 5 different taxpayer personas

● Implemented A/B testing framework resulting in 28% improvement in completion rates
● Analyzed user behavior patterns to optimize critical financial workflows
● Created and maintained user testing protocols for financial products
● Developed metrics framework for measuring financial tool effectiveness

Accessibility & Compliance

● Led implementation of WCAG 2.1 guidelines across tax preparation tools

● Designed ADA-compliant interfaces for financial management features
● Created accessible color systems for financial data visualization
● Implemented screen reader optimization for critical tax forms
● Developed keyboard navigation patterns for complex financial workflows

Design Systems & Documentation

● Contributed to MoneyUI design system used across multiple Intuit products

● Created comprehensive documentation for financial component library
● Developed pattern library for common financial interactions
● Established guidelines for financial data presentation
● Designed reusable templates for tax form interfaces
● Designed and implemented a model framework for enterprise application interfaces.
● Led navigation, modules, and boards redesign, focusing on usability and functionality.
● Conducted design workshops and feedback sessions to enhance team collaboration.

Cross-functional Collaboration

● Partnered with financial experts to ensure accuracy of tax-related UX flows

● Collaborated with engineers to implement complex calculation interfaces
● Worked with legal team to ensure compliance in design solutions
● Coordinated with product managers to align design with business goals
● Led design reviews with stakeholders to validate financial product features

Security & Trust

● Designed secure authentication flows for financial data access

● Created intuitive multi-factor authentication experiences
● Developed trust indicators for financial transactions
● Implemented privacy-first design patterns
● Designed transparent data usage and sharing interfaces

Entrata, San Diego, CA Feb 2021 - Dec 2021

Product Designer

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Property Management Solutions

● Designed tenant portal increasing user satisfaction by 40%

● Created property management dashboard system
● Developed maintenance request workflow
● Designed payment processing interfaces
● Created lease management system

User Research & Testing

● Conducted research across 1000+ property managers

● Created user testing framework
● Developed persona profiles
● Led competitive analysis
● Implemented feedback collection system

Process Optimization

● Reduced support tickets by 40% through improved UX

● Streamlined maintenance workflow
● Optimized payment processing
● Created automated reporting system
● Developed tenant communication platform

Vinted, San Diego, California Jan 2020 - Jan 2021

Product Designer

Marketplace Innovation

● Redesigned listing process increasing completion rate by 35%

● Created AI-powered item categorization reducing listing time by 50%
● Developed smart pricing suggestions increasing sale probability by 40%
● Designed bundle feature boosting multiple item purchases by 45%
● Created automated quality control system reducing listing rejections by 60%

Social Commerce Features

● Designed social following system increasing user engagement by 70%

● Created style feed algorithms improving content discovery by 45%
● Developed live shopping features driving 30% higher conversion

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● Designed influencer collaboration tools increasing reach by 55%

● Created user-generated content system boosting community engagement by 65%

User Trust & Safety

● Designed secure payment system reducing fraud by 75%

● Created buyer/seller protection interface improving trust scores by 40%
● Developed dispute resolution center decreasing resolution time by 50%
● Designed verification system reducing fake accounts by 80%
● Created safety guidelines increasing user confidence by 45%

Mobile Experience

● Led mobile app redesign increasing daily active users by 60%

● Created image optimization system improving upload speed by 70%
● Developed offline browsing capabilities
● Designed mobile-first search experience improving conversion by 45%
● Created gesture-based interaction patterns increasing engagement by 35%

Search & Discovery

● Designed advanced filtering system improving search accuracy by 55%

● Created personalized recommendation engine increasing clicks by 40%
● Developed visual search feature for style matching
● Designed trending items algorithm improving discovery
● Created category navigation reducing time to purchase by 30%

Seller Tools & Analytics

● Designed seller dashboard improving inventory management efficiency by 40%

● Created sales analytics tools increasing seller performance by 35%
● Developed pricing insights feature optimizing listing prices
● Designed bulk listing tools reducing upload time by 65%
● Created performance metrics dashboard for power sellers

User Research & Testing

● Conducted research across 6 user personas improving feature adoption

● Implemented A/B testing framework for feature validation
● Created user feedback system gathering 20,000+ insights monthly
● Developed usability testing protocols for new features
● Led competitive analysis of fashion marketplaces

Chat & Communication

● Designed in-app messaging system increasing response rate by 50%

● Created automated response suggestions reducing reply time by 40%
● Developed offer negotiation interface improving deal closure by 35%
● Designed group messaging for bundle sales

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● Created translation feature for international trades

Performance Optimization

● Improved app loading speed by 60% through design optimization

● Created lazy loading patterns for image-heavy feeds
● Developed performance-focused animation system
● Designed offline-first architecture reducing data usage
● Created lightweight design patterns for emerging markets

Community Building

● Designed community forums increasing user retention by 45%

● Created style challenges driving 50% higher engagement
● Developed sustainable fashion initiatives
● Designed community rewards system
● Created user achievement program

International Expansion

● Designed localization system supporting 12+ languages

● Created market-specific features for different regions
● Developed cross-border trading interface
● Designed cultural adaptation framework
● Created region-specific pricing strategies

Brevo, San Diego, CA Dec 2019 - Dec 2020

Product Designer

Email Marketing Platform

● Redesigned email builder increasing template usage by 50%

● Created dynamic content blocks reducing email creation time by 40%
● Developed A/B testing interface improving email performance by 25%
● Designed spam score analyzer reducing bounce rates by 35%
● Created email preview system supporting 40+ email clients

Marketing Automation

● Designed visual automation builder increasing workflow creation by 60%

● Created customer journey mapping tool adopted by 80% of users

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● Developed trigger-based campaign interface reducing setup time by 45%

● Designed segmentation builder improving targeting accuracy by 30%
● Created multi-channel campaign orchestration systemAnalytics & Performance
● Designed real-time analytics dashboard reducing reporting time by 55%
● Created custom report builder used by 70% of enterprise clients
● Developed engagement scoring system improving lead qualification
● Designed attribution modeling interface for multi-channel campaigns
● Created predictive analytics visualization tools

User Research & Testing

● Conducted research across 5 marketer personas improving feature adoption

● Implemented usability testing framework reducing support tickets by 40%
● Created user feedback system gathering 10,000+ insights
● Developed prototype testing protocol for new features
● Led competitive analysis of 15 marketing platforms

CRM & Contact Management

● Designed contact database interface improving data organization by 35%

● Created list management system reducing duplicate contacts by 25%
● Developed contact scoring interface for lead prioritization
● Designed custom field management reducing data entry time by 40%
● Created contact activity timeline improving sales team efficiency

Integration & API Design

● Designed integration marketplace increasing third-party connections by 50%

● Created API documentation interface improving developer adoption
● Developed webhook configuration system
● Designed OAuth flow reducing integration setup time by 30%
● Created custom integration builder for enterprise clients

Mobile Experience

● Designed mobile campaign management app increasing on-the-go usage by 45%

● Created responsive email templates improving mobile open rates by 30%
● Developed mobile analytics dashboard
● Designed push notification management system
● Created mobile-first email preview tool

Design Systems

● Established comprehensive design system reducing development time by 40%

● Created component library of 200+ reusable elements
● Developed documentation portal for design guidelines
● Designed version control system for design assets
● Created theme customization system for white-label clients

Campaign Optimization

● Designed send time optimization tool improving email open rates by 25%
● Created content recommendation system for higher engagement

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● Developed audience segmentation optimizer

● Designed campaign performance predictor
● Created automated A/B test analyzer

Deliverability & Compliance

● Designed GDPR compliance tools reducing legal risks

● Created permission management system
● Developed sender reputation dashboard
● Designed double opt-in flows improving list quality
● Created compliance documentation generator

Collaboration & Workflow

● Designed team collaboration tools improving project completion time by 35%

● Created approval workflow system reducing campaign errors by 45%
● Developed asset management library
● Designed template sharing system
● Created role-based access control interface

Upwork, Remote Feb 2014 - Dec 2018

Product Designer

Marketplace & Platform Projects

● Redesigned job posting flow for recruitment platform increasing completion by 40%
● Created freelancer discovery system for talent marketplace serving 1M+ users
● Designed bidding and proposal system improving match rate by 35%
● Developed project management dashboard reducing client-freelancer friction by 45%
● Created escrow payment protection interface increasing trust scores by 50%

E-commerce & Retail Solutions

● Designed 10+ e-commerce platforms across fashion, electronics, and luxury goods
● Created inventory management system reducing stockouts by 30%
● Developed multi-vendor marketplace platform processing $1M+ monthly
● Designed AR product visualization feature increasing conversion by 25%
● Created omnichannel retail dashboard improving inventory accuracy by 40%

FinTech & Banking

● Designed mobile banking app interfaces for 3 regional banks

● Created investment portfolio dashboard tracking $100M+ in assets
● Developed peer-to-peer payment platform used by 50K+ users

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● Designed crypto trading interface processing 100K+ daily transactions

● Created expense management system reducing processing time by 50%

Healthcare & Wellness

● Designed telemedicine platform supporting 1000+ daily consultations

● Created patient management system reducing administrative time by 35%
● Developed mental health app improving patient engagement by 45%
● Designed medical record system ensuring HIPAA compliance
● Created wellness tracking app acquired by major health provider

SaaS & Enterprise Solutions

● Designed 15+ SaaS products across CRM, HR, and project management
● Created enterprise resource planning (ERP) interface reducing training time by 40%
● Developed business intelligence dashboard improving decision-making time by 50%
● Designed employee onboarding system reducing HR workload by 35%
● Created workflow automation tool saving 20+ hours per week per team

Growth & User Acquisition

● Designed referral systems increasing user acquisition by average 40%

● Created onboarding flows reducing drop-off by average 35%
● Developed premium feature upsell experiences increasing conversion by 45%
● Designed viral loops generating 100K+ organic users
● Created engagement strategies improving retention by average 30%

Mobile App Development

● Led design for 20+ iOS and Android applications

● Created native gesture systems improving user satisfaction by 40%
● Developed offline-first architectures for remote usage
● Designed cross-platform experiences ensuring consistency
● Created mobile-specific interaction patterns reducing user errors by 35%

Analytics & Data Visualization

● Designed real-time analytics dashboards for 5+ industries

● Created custom reporting tools reducing analysis time by 50%
● Developed KPI visualization systems improving insight discovery
● Designed predictive analytics interfaces for decision-making
● Created data exploration tools used by Fortune 500 companies

Educational Technology

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● Designed learning management systems for 3 universities

● Created interactive course builder reducing content creation time by 40%
● Developed student progress tracking dashboard improving completion rates by 30%
● Designed virtual classroom interface supporting 1000+ concurrent users
● Created gamified learning experiences increasing engagement by 45%

Security & Authentication

● Designed secure authentication flows for banking applications

● Created biometric verification systems reducing fraud by 60%
● Developed multi-factor authentication experiences
● Designed security control panels for enterprise clients
● Created privacy-focused user interfaces for sensitive data

Design Systems & Documentation

● Created 12+ comprehensive design systems for various industries

● Developed component libraries reducing development time by 40%
● Established design guidelines improving team collaboration
● Created handoff documentation reducing implementation errors by 50%
● Developed design token systems for consistent branding

Research & Testing Leadership

● Conducted user research across 20+ different industries

● Implemented A/B testing frameworks improving conversions by average 25%
● Created user testing protocols adopted by multiple clients
● Developed persona development workshops for product teams
● Led competitive analysis for market entry strategies

Heal Medical Clinic, Remote Feb 2014 - Dec 2014

Product Designer
Healthcare Platform Innovation

● Designed intuitive EHR system reducing data entry time by 45%

● Created patient portal increasing patient engagement by 60%
● Developed telemedicine interface supporting 200+ daily consultations
● Designed medical imaging viewing system improving diagnosis speed by 30%
● Created clinical dashboard reducing information access time by 40%

Patient Experience & Engagement

● Designed patient scheduling system reducing no-shows by 35%

● Created medication management interface improving adherence by 45%
● Developed symptom tracking tool adopted by 80% of patients

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● Designed patient education portal increasing satisfaction scores by 50%

● Created appointment reminder system reducing cancellations by 40%

Clinical Workflow Optimization

● Redesigned patient check-in process reducing wait times by 50%

● Created physician dashboard improving patient throughput by 35%
● Developed prescription management system reducing errors by 75%
● Designed lab results interface decreasing result delivery time by 40%
● Created medical documentation tools saving 2 hours per physician daily

Healthcare Analytics & Reporting

● Designed clinical analytics dashboard for population health management

● Created patient outcome tracking system improving care quality by 25%
● Developed revenue cycle management interface reducing billing errors by 40%
● Designed quality metrics dashboard for regulatory compliance
● Created automated reporting system saving 20 hours weekly

Security & Compliance

● Implemented HIPAA-compliant communication system

● Designed secure patient data access controls
● Created audit trail interface for compliance monitoring
● Developed privacy-focused patient portal
● Designed secure document sharing system

Mobile Healthcare Experience

● Created mobile EHR app increasing physician mobility by 70%

● Designed patient mobile app with 85% adoption rate
● Developed mobile lab results viewer
● Created mobile prescription management system
● Designed emergency care access interface

Integration & Interoperability

● Designed integration with major lab systems reducing manual entry by 80%
● Created interface for medical device data integration
● Developed pharmacy system integration reducing prescription errors
● Designed billing system integration improving collection rates
● Created health information exchange interface

Research & Testing

● Conducted research with 50+ healthcare providers

● Implemented usability testing with diverse patient populations
● Created accessibility testing protocols for elderly patients
● Developed testing framework for clinical workflows
● Led competitive analysis of healthcare platforms

Administrative Efficiency

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● Designed billing and coding interface reducing claim denials by 35%

● Created staff scheduling system improving resource allocation
● Developed inventory management for medical supplies
● Designed patient insurance verification workflow
● Created automated billing reconciliation system

Patient Communication

● Designed secure messaging system between providers and patients

● Created automated appointment notification system
● Developed patient feedback collection interface
● Designed mass communication system for health advisories
● Created multi-language support system

Emergency & Urgent Care

● Designed emergency department workflow management system

● Created urgent care check-in process reducing wait times by 40%
● Developed emergency response coordination interface
● Designed bed management system improving capacity utilization
● Created emergency contact management system

Healthcare Documentation

● Designed clinical note templates reducing documentation time by 50%

● Created medical coding assistance tool improving accuracy by 40%
● Developed automated chart completion reminders
● Designed voice-to-text integration for clinical notes
● Created standardized order sets system