VSkumar Ponnuri

Email id:[email protected] Mobile No: +91-8652043628

Career Objectives:

To obtain a challenging position to incorporate my knowledge, skills and problem-solving experi -

ence in the field of Information Technology. I look forward to work in a challenging environment
where I can also upgrade my skills as per the demand in the industry.

Professional Abridgement:

 Having 12+ years of overall IT experience and I have been part of I have been part of differ-
ent engagement like Development, Enhancement, bug fixing, Maintenance and production
support in different domains like banking, insurance, e-commerce and retail.
 Played a key role in all levels of project development life cycle like Requirement Gathering,
POC, development, QA support, Deployment Rollout plan, Production Go-Live, Hypercare
support, Pre and Post production support, Training and mentoring the team
 Strong Knowledge in different Software Development Life Cycle SDLC methodologies like
Waterfall, Agile/Scrum.
 Having good experience in taking team handling as a technical lead and make sure of com -
pleting the assigned tasks smoothly.
 Strong knowledge in oracle SQL, PL/SQL,UNIX,IBM Sterling OMS
 Having 5+years of experience in IBM sterling commerce OMS (Order Management System)
 Experience in using Jenkins and JIRA tools for Continuous Integration and continuous deliv-
ery/deployment (CI/CD).
 Part of Bugzilla team and has successfully delivered bug fixes in production.
 A good Team Player - have great sense of responsibility in execution of any task assigned.
 Having good knowledge in change management, incident management, deployment man-
agement, problem management activities.
 Good knowledge in various monitoring tools like APM, App dynamics, Dynatrace, Splunk,
Kibana, Grafana, NCC, Scivisum, EMM, Nastel, BSM, Nagios,VR Ops,TMA,OEM etc.
 Taking end-to-end responsibility of various planned activities along with miscellaneous activ-
ities in the project.
 Flexible to upskill as per the project requirements and ready to learn and adapt new tech-
nologies in minimal time

Employment Details:

 IBM (Oct 2022-May 2023)

 Capgemini (Nov 2020- Sept 2022)
 Accenture (July 2015-Aug 2020)
 Collabera (July 2013 –June 2015).
 Crown Solutions India PVT Ltd (DEC 2010 – June-2013).

Technical Skills:

Languages : JAVA, J2EE, IBM Sterling Commerce OMS

DB Languages : PL/SQL, SQL
Tools : PL/SQL Developer, Toad, SQL Developer
CMS Platform : Adobe Experience Manager (AEM)
RDBMS : Oracle 9i, Oracle10g, Oracle11g
Application/Web Servers : Web logic 10.3.5, Web sphere 8.5.0.2,Tomcat
 Version Control : SVN, GIT
Defect tracking tools : JIRA and BUGZILLA
Change Management : BMC Remedy,Service Now
Tools & Utilities : Eclipse,IntelliJ,Jenkins,APM,NCC,AppDynamics,Splunk
Domains worked : Banking, Insurance, E-Commerce and Retail

Education Profile:

 Master of Computer Applications (M.C.A) from Acharya Nagarjuna University, Andhra Pradesh.

 Bachelor of Science (B.SC) from Acharya Nagarjuna University, Andhra Pradesh.

Projects Experience:

IBM(Oct 2022 to till date) as Senior Package Application consultant

 Sterling local installation and environment setup for Sterling V10 for SMCFS,ISCCS,WSC,SBC.
 Did the config changes in Participant modelling, process modelling in application configura-
tor.
 Implemented user exit logic and did the required configuration changes in configurator by
doing custom services created.
 Created sales orders for different fulfilment types like shipping and PICKUP methods and
make sure that the respective orders have been moved to shipped status and did the re-
quired config changes in configurator.
 Implemented Transfer order flow from scratch.
 As part of call centre customization implemented name spaces and bindings and created
events, implemented mashups.
 Implemented BOPIS order flow, PICKUP order flow life cycles.
 Knowledge in building mule flows, error handling strategies, validations, transformations,
and message enrichments.
 Knowledge of RESTful architecture and web services.
 Knowledge of data formats and protocols such as XML, JSON, and SOAP.
 Experience with database technologies and SQL.

Certifications:

 IBM Sterling Supply Chain Sales Foundation

 Knowledge Sharing for Business Impact
 Next Generation Platform for IBM Sterling Order Management on Cloud Specialist
 IBM Consulting Way

Capgemini (Nov 2020 to Sept 2022) as Senior Consultant

Domain: RETAIL

Project Details

Project Name : SOM(Sterling Order Management)

Client : JLP
Project Environment : IBM sterling Commerce OMS,Websphere, Oracle 11g

Description:

John Lewis & Partners (JLP) is a brand of mid-end mutualh organization known as the John Lewis
Partnership, the largest cooperative in the United Kingdom, all over the world. John Lewis &
Partners is also a leading omni-channel retailer in the UK with 40+ John Lewis & Partners shops and
a growing online business - johnlewis.com department stores operating throughout Great Britain.
The brand sells general merchandise as part of the employee-owned.

Responsibilities:

 Served as Production Application/operations support(AMS) lead for our project.

 Frequent interaction with client stakeholders and multiple IT teams for continuous service
improvement.
 Taking care of major incidents management proactively.
 Taking care of all types of business requests proactively and providing the required details
to them.
 Having good experience in deployment activities,change management, incident manage-
ment, problem management activities.
 Taking care of all types of critical activities in the project.
 Conducting KT sessions and preparing process documents to have smooth handling of activi-
ties by anyone in the team.
 Providing innovative ideas from automation point of view to reduce the manual effort .
 Identify gaps in current controls and suggest ways to improve the existing process.

Accenture Solutions Pvt Ltd (Jul 2013 to Aug 2020) as Senior Software Engineer

Domain: RETAIL

Project Details

Project Name : OMS(Order Management System)

Client : Best Buy
Project Environment : IBM sterling OMS,Cassandra,JBoss, Apache,Oracle 11g

Description:

Order Management System (OMS) is an Application built on top of IBM Sterling Commerce product.
This is the system, which takes orders from multiple sources (Stores/Dotcom/ECC/Mobile),
determining and releasing orders to optimal fulfillment location, creating transfer/Purchase orders
when needed and invoice the orders post shipment.

Responsibilities:

 Worked as senior application support engineer for our project

 Involving in various miscellaneous activities like server patching activities, deployment activ-
ities, cert renewal activities etc.
 Proactively engaging in critical issues like P1/P2 and providing extended support until issue
resolved.
 Analyzing the issues using various monitoring tools like splunk, Analyzing the issues using
various monitoring tools like splunk, Dynatrace, BSM, APM, VM ware
 Coordinating with Client Manger, Business team, IT ,build team and other Vendors on regular
basis.

Domain: E-Commerce

Project Details
 Project Name : EWS 2.0(Enterprise Web Strategy)
Client : Dixons Carphone Warehouse
Project Environment : Java, J2EE,Adobe Experience Manger(AEM),SAP Hybris ,Jenkins
,GIT , JIRA , App Dynamics , AEM cloud tools

Description:

Our client is Europe’s largest independent mobile phone retailer with over 1700 stores. EWS is the
platform through which end customers purchases mobiles and Accessories on website offered by
client. The process starts with enriching the product content and sale of a products or Accessories
to the customers. Hybris is the system where business users will enrich the product content prior to
the products sent to live website.AEM is the system through which business users will create the
content, manage the content and publish the content to live website. The process starts web
content creation and ends with showing the updated content on live website.

Responsibilities:

 Taken responsibilities of team handling and helping them if they stuck in any task.
 Good knowledge in using JIRA for defects managing.
 Having good knowledge on various AEM cloud related tools like Search & Promote, Adobe
analytics, DAM admin, User admin, session cam etc.
 Providing solution and improvement plan in reoccurring application issues as part of assets
to team
 Point of contact for any adhoc requests related to our application.

Domain: Insurance Domain

Project Details:

Project Name : IRPM (INSURANCE AND REPAIR PRODUCT MANAGEMENT)

Client : Dixons Carphone Warehouse
Project Environment : Java, J2EE, Struts, Oracle10g, Web Sphere 7.0

Description:

Our client, which is Europe’s largest independent mobile phone retailer, with over 1700 stores.
IMACS is the system in that which is used for Insurance and claims management for products
purchased through our client. The process starts with the sale of a policy to the customer and ends
with allocation and collection of premiums.

IRIS is the system in that which is used for repairing customer handsets and gadgets purchased
through our stores and other stores also. The process starts with performing repair login of
customer’s device and ends with repair logout of that repaired device.

Responsibilities:

 Fixing the bugs of the application and preparing BFR and UTR documents
 Coding in Oracle PL/SQL, which includes queries, cursors, procedures that required for daily
issue resolution.
 Solving critical issues with insurance premium setup issues,claim related issues and their re-
spective batch job related issues
 Identified and automated many manual BAU tasks such as rescheduling of critical batches
scheduled on CRON scheduler, application sanity checks.
  In depth analysis of the recurring issues and fixing the call drivers.
 Functionally strong and quickly analyzed, resolved many critical issues in Production to avoid
any Business impact.

Crown Solutions India PVT Limited (Dec 2010 to Jun 2013) as Software Developer

Domain: Banking Domain

Project Details:

Project Name : CFX (CORPORATE FOREIGN EXCHANGE)

Client : Citi Bank
Project Environment : Core Java, J2EE, Spring,Hibernate,Oracle10g, Weblogic10.3

Description:

CFX (Corporate Foreign Exchange) has been recognized as the most "Innovative Application" for the
FX Corporate Desk covering. It is an enhanced version of E-Blotter with additional features to cater
to the requirements of treasury operations in a better and effective way.

Responsibilities:

 Interacting with Clients at client location for any kind of application related issues and fixing
them on priority
 Deploying the application code to UAT and SIT through FATS 9.1 Process.
 Performing testing and fixing the bugs of the application in mentioned SLA’s.
 Interacting with business users to know the exact issues and resolving the issues in SLA’s.
 Monitoring the application using different monitoring tools.

Personal Details:

DOB : 15-07-1985
Gender : Male
Nationality : Indian
Marital Status : Married