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good for you

Chapter 5

New-Product Development and

Product Life-Cycle Strategies

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New-Product Development and
Product Life-Cycle Strategies
Topic Outline
• New-Product Development
Strategy
• New-Product Development
Process
• Managing New-Product
Development
• Product Life-Cycle Strategies
• Additional Product and Service
Considerations

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New-Product Development Strategy
Two ways to obtain new products

Acquisition refers to the buying of a whole

company, a patent, or a license to produce
someone else’s product

New product development refers to original

products, product improvements, product
modifications, and new brands developed
from the firm’s own research and
development
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New-Product Development Process

Major Stages in New-Product Development

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 New-Product Development Process
Idea Generation
Idea generation is the systematic search for
new-product ideas
Sources of new-product ideas
• Internal
• External

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New-Product Development Process
Idea Generation
Internal sources refer to the
company’s own formal research
and development, management
bộ phận marketing nội bộ

and staff, and intrapreneurial

programs
External sources refer to sources
outside the company such as
customers, competitors,
most essential

distributors, suppliers, and

outside design firms

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New-Product Development Process
Crowdsourcing
nguồn lực cộng đồng: sử dụng nguồn lực đám đông
=> tăng mức độ thành công

Inviting broad communities of people—

customers, employees, independent
scientists and researchers, and even the
public at large—into the new-product
innovation process.

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 New-Product Development Process

Idea Screening

• Identify good ideas and drop poor ideas

• R-W-W Screening Framework:
– Is it real?
– Can we win? competitive strengths: công thức phở gia truyền

– Is it worth doing?

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 New-Product Development Process

Concept Development and Testing

Product idea is an idea for a possible product

that the company can see itself offering
to the market
Product concept is a detailed version of the
idea stated in meaningful consumer
terms
Product image is the way consumers
perceive an actual or potential product

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 New-Product Development Process

Concept Development and Testing

Concept testing refers to testing new-product

concepts with groups of target consumers

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New-Product Development Process
Marketing Strategy Development
• Marketing strategy development refers to
the initial marketing strategy for
introducing the product to the market
• Marketing strategy statement includes:
– Description of the target market
– Value proposition
– Sales and profit goals

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 New-Product Development Process
Marketing Strategy Development

Business analysis involves a review of the

sales, costs, and profit projections to find
out whether they satisfy the company’s
objectives

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New-Product Development Process
Marketing Strategy Development
Product development
• Involves the creation and testing of one or
more physical versions by the R&D or
engineering departments research and development

• Requires an increase in investment

• Shows whether the product idea can be
turned into a workable product.

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New-Product Development Process
Marketing Strategy Development

Test marketing is the

stage at which the
product and
marketing program
are introduced into
more realistic
marketing settings
Thử nghiệm để nhận feedbacks của khách hàng

Provides the marketer

with experience in
testing the product
and entire marketing
program before full
introduction
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New-Product Development Process
Types of Test Markets
Thử nghiệm tiêu chuẩn: thử nghiệm nhiều người (diện rộng)

Standard test markets

Thử nghiệm sản phẩm của mình/đối tác trong cửa hàng của mình

Controlled test markets

Mô phỏng

Simulated test markets

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 New-Product Development
Process
Marketing Strategy Development

• Advantages of simulated test markets

– Less expensive than other test methods
– Faster
– Restricts access by competitors
• Disadvantages
– Not considered as reliable and accurate due
to the controlled setting

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New-Product Development Process
Marketing Strategy Development
When firms test When firms may
market not test market
• New product • Simple line
with large extension
investment • Copy of
• Uncertainty competitor
about product product
or marketing • Low costs
program • Management
confidence

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 New-Product Development Process

Marketing Strategy Development

thương mại hoá

Commercialization is the introduction

of the new product
• When to launch
• Where to launch
• Planned market
rollout

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 Managing New-Product Development

Successful new-product development should

be:
• Customer centered
• Team-based
• Systematic

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 Managing New-Product Development

New-Product Development Strategies

Customer-centered new product

development new ways to
solve customer problems
and create more customer
satisfying experiences

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Managing New-Product Development
New-Product Development Strategies
Sequential new-product development
company departments work closely
together individually to complete
each stage of the process before
passing it along to the next
department or stage
• Increased control in risky or complex
projects but may be slow

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Managing New-Product Development

New-Product Development Strategies

Team-based new-product development

Company departments work closely
together in cross-functional teams,
overlapping in the product-
development process to save time and
increase effectiveness

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Managing New-Product Development

New-Product Development Strategies

Systematic new-product development
innovative development approach that collects,
reviews, evaluates, and manages new-product
ideas
• Creates an innovation-oriented culture
• Yields a large number of new-product ideas

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Product Life-Cycle Strategies
Product Life Cycle

sp mới tung ra nhiều người biết đến

=> ít người biết hơn => nhiều người
mua
dành nhiều tiền để sản xuất nhiều
sx, test, quảng cáo, => giảm chi phí
giảm giá, trả tiền cho nhân công có nhiều
kinh nghiệm
nhà phân phối..

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Product Life-Cycle Strategies
• Product development
– Sales are zero and investment costs mount
• Introduction
– Slow sales growth and profits are nonexistent
• Growth
– Rapid market acceptance and increasing profits.
• Maturity
– Slowdown in sales growth and profits level off or
decline
• Decline
– Sales fall off and profits drop
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Product Life-Cycle Strategies

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Product Life-Cycle Strategies

Fads are temporary

periods of unusually
high sales driven by
consumer
enthusiasm and
immediate product
or brand popularity

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 Product Life-Cycle Strategies
Introduction Stage

• Slow sales growth

• Little or no profit
• High distribution and promotion expense

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Product Life-Cycle Strategies
Growth Stage

• Sales increase
• New competitors enter the market
• Price stability or decline to increase
volume
• Consumer education
• Profits increase
• Promotion and manufacturing costs gain
economies of scale
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Product Life-Cycle Strategies
Maturity Stage
• Slowdown in sales
• Many suppliers
• Substitute products
• Overcapacity leads to competition
• Increased promotion and R&D to
support sales and profits

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 Product Life-Cycle Strategies
Maturity Stage Modifying Strategies

• Market modifying
• Product
modifying
• Marketing mix
modifying

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Product Life-Cycle Strategies
Decline Stage

• Maintain the product

• Harvest the product
• Drop the product

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 Additional Product and Service
Considerations
Product Decisions and Social
Responsibility
Public policy and regulations regarding developing
and dropping products, patents, quality, and
safety

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Additional Product and Service
Considerations
International Product and
Service Marketing—Challenges

• Determining what products

and services to introduce in
which countries
• Standardization versus
customization
• Packaging and labeling
• Customs, values, laws

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mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher. Printed in the United States of America.

Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

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