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    5550585_WO

    Uploaded by

    Ghifahri Fadilah

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    5550585_WO

    Uploaded by

    Ghifahri Fadilah
    6 views2 pages

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    Copyright:

    © All Rights Reserved
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    Download as pdf or txt
    6 views2 pages

    5550585_WO

    Uploaded by

    Ghifahri Fadilah

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    WORK ORDER FORM

    Technical Operation Department


    Customer Technical Support Maintenance
    PT. Eka Mas Republik
    Graha FIM, Jl. Teuku Cik Ditiro No. 37
    Menteng, Jakarta Pusat 10310

    Work Order Information Customer Information

    No. WO 5550585 Customer ID C1316223


    BAST Number Name Asih Tursih
    WO Date 09 Desember 2024 SA Date 04 Mei 2019
    Appt. Date 10 Desember 2024 Service Status Active
    Service Aging PIC Asih Tursih
    2047
    Maintenance
    Address DKI JAKARTA JAKARTA BARAT (11610)
    Appt. Type Maintenance TAMAN KOTA JLN. PERUMAHAN
    TAMAN KOTA Number 43 RW 04 / RT
    General Retail [HPFA]
    Project Name 01 Kode Pos : 11610
    [JKT.100.1101/PTK-1.008/C07]
    Class Type Customer Regular
    Installation Type AERIAL
    Basic TV Special - ONT PI-20 -
    Ticket Number 9524401 Package/Plan
    Value30 (2024.C) -
    Ticket Date 09 Desember 2024
    Billing Cycle Date 4
    COMPLAIN - All Service Down (Loss
    Initiate Ticket Category Value Account state 333000.00
    Merah)
    Mobile 08988893255
    Phone
    Email [email protected]

    Device Information
    No Item ID Descriptions Serial Number Mac Address
    1 ONTHW.001 HUAWEI OPTICAL NETWORK TERMINAL (ONT) 48575443165DE669 94db.da16.5de8
    2 STB Basic HDE Box 1 2007L3H201655 542AA2B62DA9
    3

    Main Material Information


    Device
    No Item ID Descriptions Serial Number Mac Address Remark Status
    Model
    1 ONTHW.001 HUAWEI OPTICAL NETWORK TERMINAL (ONT) ONT
    2 STB Basic HDE Box 1 STB #1
    3

    Accessories Material Information


    Material Material
    No. Material Name Unit QTY No. Material Name Unit QTY
    Code Code
    1 200000083 Cable A/V 3m pcs 10 200000242 Terminal Box + adapter SC-APC pcs
    2 11 Cable pathcord single mode 20 m (SC-
    200000101 Cable duct/protector TC2 pcs 200000243 pcs
    APC to SC-APC)
    3 12 Cable pathcord single mode 50 m (SC-

    200000102 Pipa PVC/Conduit 20 mm pcs 200000244 APC to SC-APC) pcs


    4 200000105 Clamp pipa conduit 20 mm pcs 13 200000245 Flexible 20mm (1m) meter
    5 200000111 Sock pipa conduit 20 mm pcs 14 200000247 Adapter SC-APC to SC-APC pcs
    6 200000117 Cable drop FO G657 dual core ( non mess ) meter 15 200000516 Splice-on Connector APC pcs
    7 Cable drop FO G657 dual core With 16
    200000118 meter 200000517 Splice-on Connector UPC pcs
    Messenger
    8 200000142 Pig Tail SC APC (2m) pcs 17 300000209 Fast Connector SC/APC pcs
    9 Cable pathcord single mode 30 m (SC-APC 18
    200000240 pcs 300000210 Fast Connector SC/UPC pcs
    to SC-APC)

    Remark to Contractor
    Category Problem/Root Cause Analysis
    All Service Down (Loss Merah)

    Comments by Contractor

    Technician Information Solution & Finishing


    Area Jakarta Installer Arrival Time
    Contractor Citra Telinti Mulia PT (B) Work Completed TIme
    Installer Name Suriyadi Appt. Status/Work Order Successful
    Installer Contact No. 088973777192 St Unsuccessful
    Slot Time 1pm to 3pm

    Dengan menandatangani lembar kerja ini saya menyetujui semua hasil kerja dan perbaikan yang sudah dilakukan dengan hasil baik
    Jakarta, ...................................................

    Cust. Technical Support Signature Customer Signature & Name

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