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A2 Mini User Manual v1.1

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0% found this document useful (0 votes)
57 views64 pages

A2 Mini User Manual v1.1

Uploaded by

jishu88
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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A2 mini User Manual V1.

A2 mini
ULTRA WIDE ANGLE
FPV GIMBAL
USER MANUAL

V1.1

June 2023

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2023 SIYI Technology Copyright
A2 mini User Manual V1.1

Thank you for purchasing SIYI product.

A2 mini is a lightweight and ultra-wide-angle FPV gimbal, built with industrial

protection class, the 160-degree horizontal FOV makes camera view wide and

broad. Pitch angle control can be widely used for agriculture spraying drones.

Ethernet output can be used with some third-party links. Upside-down mode

makes it also a great option for UGV, USV, robotics, RC hobby planes.

To ensure you a good experience of the product, please read this manual carefully.

If you encounter any issue using the product, please consult the manual or check

the online pages of this product on SIYI official store (https://shop.siyi.biz). You can

also write an email to SIYI official A/S center ([email protected]).

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2023 SIYI Technology Copyright
A2 mini User Manual V1.1

SIYI User Group - Facebook

SIYI Official Store (https://shop.siyi.biz)

SIYI Official AliExpress Store (https://siyi.aliexpress.com)

SIYI YouTube Channel (https://www.youtube.com/c/SIYITech)

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A2 mini User Manual V1.1

CONTENT
READ TIPS ....................................................................................................................................................1
Icons .......................................................................................................................................................... 1
Safety .........................................................................................................................................................1
Storage/Carrying/Recycling .......................................................................................................................2
1 INTRODUCTION ........................................................................................................................................3
1.1 Product Features ................................................................................................................................. 3
1.2 Parts .....................................................................................................................................................5
1.2.1 At a Glance ................................................................................................................................... 5
1.2.2 Connector and Pinouts ................................................................................................................. 6
1.3 Technical Specification ........................................................................................................................7
1.4 Packing List ......................................................................................................................................... 8
2 GET READY TO USE A2 MINI ..................................................................................................................9
2.1 Installation ............................................................................................................................................9
3 GIMBAL CONTROL ................................................................................................................................. 10
3.1 Control through SIYI FPV App or SIYI QGC App on SIYI Handheld Ground Station ......................10
3.1.1 Preparation ................................................................................................................................. 10
3.1.2 Gimbal Pitch Rotation .................................................................................................................12
3.2 Control through PWM / S.Bus Signal (Taking an Example of MK15) .............................................. 12
3.2.1 Preparation ................................................................................................................................. 12
3.3 Ethernet SDK Protocol Control ......................................................................................................... 16
3.3.1 SDK Protocol Format ..................................................................................................................16
3.3.2 SDK Communication Commands ...............................................................................................16
3.3.3 SDK Communication Interface ................................................................................................... 26
3.3.4 SIYI Gimbal Camera SDK Communication Code Examples .....................................................26
3.3.5 SDK CRC16 Code ...................................................................................................................... 28
3.3.6 Advanced Guide for SIYI Gimbal SDK Integration .................................................................... 30
3.4 Control in SIYI QGC Windows Software through HM30 Image Transmission System ................... 33
3.4.1 Preparation ................................................................................................................................. 34
3.4.2 Gimbal Pitch Rotation .................................................................................................................36
4 VIDEO OUTPUT ...................................................................................................................................... 36
4.1 Output and Display Video Stream on SIYI Ground Station .............................................................. 37
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4.2 Output Video Stream to Android Device through HM30 Full HD Image Transmission System ...... 37
4.3 Output Video Stream to Windows Device through HM30 Full HD Image Transmission System ....39
4.4 Output to Third-Party Links ............................................................................................................... 39
4.5 Solutions to No Image ....................................................................................................................... 40
4.5.1 Video Output to Android Device ................................................................................................. 41
4.5.2 Video Output to Windows Device ...............................................................................................42
4.6 Common IP Addresses ..................................................................................................................... 44
5 SIYI FPV APP .......................................................................................................................................... 45
5.1 Settings ..............................................................................................................................................47
5.2 Link Status ......................................................................................................................................... 48
5.3 Gimbal Camera ................................................................................................................................. 49
5.4 About SIYI FPV ................................................................................................................................. 52
6 After-sale Service .....................................................................................................................................53
6.1 Repair Service ................................................................................................................................... 53
6.2 Warranty ............................................................................................................................................ 54
6.2.1 7-Day Return & Refund .............................................................................................................. 54
6.2.2 15-Day Replacement ..................................................................................................................55
6.2.3 1-Year Warranty Repair ..............................................................................................................57

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READ TIPS

Icons

Please pay more attention to content indicated with the following marks:

DANGER Dangerous manipulation probably leads to human injuries.


WARNING Warnings on manipulation possibly leads to human injuries.
CAUTION Cautions on what manipulation may lead to property loss.

Prohibited Mandatory Mark

Safety

A2 mini FPV gimbal is designed for professional application in specific scenes,

which has been done necessary configuration before delivery, it is forbidden to

disassemble the gimbal or to change its mechanical structure. And don’t add more

payload to the gimbal other than its own camera. Gimbal camera is designed with

very precise structure, users who approach to the equipment should have the

basic knowledge of how to operate it. Irregular or irresponsible manipulations to

the device may cause damage, property loss, or human injuries, and SIYI

Technology is not obliged to any of the damage, loss, or injury. It is prohibited to

use SIYI products for military purpose. Users under 14 years’ old should follow an

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A2 mini User Manual V1.1

experienced trainer’s guide. Disassembling or modification to the system is

prohibited without permission from its manufacturer, SIYI Technology.

Storage/Carrying/Recycling

When your SIYI products are stand idle, or you are bringing it outdoors, or the

system reached service life, then please do read the precautions below.

CAUTION
Always place your SIYI products at places where babies or kids do not reach.

DANGER
SIYI products should be placed in places with below conditions:

Not too hot (above 60℃) or too cold (under -20℃).

Not under direct sunshine or too dusty or too wet.

Not on an unstable holder which lacks solid supports or may cause vibration.

Not nearby steam or other heat sources.

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A2 mini User Manual V1.1

1 INTRODUCTION

1.1 Product Features

Ultra-Wide Angle FOV, Distortion Correction

A2 mini comes with a horizontal 160-degree ultra-wide-angle lens, providing an

extensive view of the operation field that operator has clear sight during flight

without adjusting drone attitude too much. Quick decisions can be made to ensure

security to drone operation.

Powerful distortion correction algorithm makes A2 mini’s image smooth and

natural.
*SIYI FPV app is suggested for checking FPV image and SDK is available for developers and
manufacturers.

1080P Full HD Starlight FPV

A2 mini FPV gimbal’s ultra-sensitive starlight CMOS can keep image bright even in

low light environment.

Upside Down Mode

A2 mini FPV gimbal automatically activates upside down mode when it is placed

upside down, very convenient to be mounted on multiple kinds of vehicles like UGV,

USV, robot dog, and robotics.

Gimbal Stabilizing Control Algorithms

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A2 mini User Manual V1.1

A2 mini FPV gimbal is applied with industry-level stabilizing technology and

high-precision FOC control algorithms. Operator can control the tilt angle.

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A2 mini User Manual V1.1

1.2 Parts

1.2.1 At a Glance

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A2 mini User Manual V1.1

1.2.2 Connector and Pinouts

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A2 mini User Manual V1.1

1.3 Technical Specification

Overall

Video Output Port Ethernet

Control Signal Input Port S.Bus, PWM, Ethernet UDP

Working Voltage 12 V

Average 2 W
Power Consumption
Summit 12 W

Working Temperature -10 ~ 50 ℃

Dimension 65*43*50 mm

Weight 85 g

Gimbal

Controllable Pitch Angle -90° ~ 25°

Camera

FOV Horizontal 160°

Image Sensor 1/2.7-inch, 2 MP effective resolution

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A2 mini User Manual V1.1

1.4 Packing List

1 x A2 mini FPV Gimbal

1 x A8 mini Screw Pack


(Using with the fixing board to mount the gimbal, including 6 x Hex Socket Cap Screw M2.5*5, 10
x Cross Recessed Flat Head Screw M2.5*10, 8 x M2.5 Nut Black)

1 x A8 mini Mounting Board & Damper Pack


(For mounting and fixing gimbal and stabilization)

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A2 mini User Manual V1.1

2 GET READY TO USE A2 MINI

2.1 Installation

Screw Holes’ Position and Distance

Mark

The specs of the screws for fixing the four tube screws are M.25*8 mm. Quantity: 4.

Welcome to contact SIYI to get the SIYI Gimbal 3D Model for pre-installation.

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A2 mini User Manual V1.1

3 GIMBAL CONTROL

A2 mini gimbal can be controlled in multiple ways.

3.1 Control through SIYI FPV App or SIYI QGC App on SIYI
Handheld Ground Station

Gimbal connects to air unit directly to control gimbal rotation, gimbal functions, and

video display in SIYI FPV app or SIYI QGC app when the air unit is communicating

with the ground station.

3.1.1 Preparation

It is necessary to prepare the tools, firmware, and software below before

controlling gimbal camera in this way.

 SIYI Handheld Ground Station (MK32 Standard Combo / MK15 Enterprise

Standard Combo is suggested for excellent compatibility with SIYI gimbal

cameras)

 A2 mini FPV Gimbal

Mark

Above products can be purchased from SIYI directly or from SIYI authorized dealers.

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A2 mini User Manual V1.1

 SIYI FPV App (v2.5.12.572 or latest version)

 SIYI QGC App

Mark

Above software can be downloaded from relevant product page on SIYI official website.

SIYI FPV App Steps

1. Power air unit and bind it with ground station.

2. Connect the air unit’s Ethernet port to the gimbal.

3. Update SIYI FPV app to the latest.

4. Run SIYI FPV app, go to “Settings” and select the relevant SIYI camera type

with main / sub stream, video stream will display. Gimbal motion and camera

functions can be controlled by ground station touchscreen.

SIYI QGC App Steps

1. Power air unit and bind it with ground station.

2. Connect the air unit’s Ethernet port to the gimbal.

3. Run SIYI QGC app, go to “Comm Links – Video Settings”, and select “RTSP

Video Stream” for “Source”, then enter the default RTSP addresses of SIYI

gimbal camera, video stream will display. Gimbal motion and camera functions

can be controlled by ground station touchscreen.

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A2 mini User Manual V1.1

3.1.2 Gimbal Pitch Rotation

While SIYI FPV App or SIYI QGC app is running,

Sliding on touchscreen can control gimbal rotation. Sliding up and down is gimbal

pitch rotation.

Double tap touchscreen, gimbal will automatically center.

Mark

Slide on touchscreen and hold it, gimbal will continue rotating till it reaches physical limit.

Farther that you hold it from the center of the screen, faster the gimbal rotates.

3.2 Control through PWM / S.Bus Signal (Taking an Example of


MK15)

PWM signal is already connected when A2 mini gimbal is connected to air unit

Ethernet port. S.Bus signal is an optional connection to air unit S.Bus port. Both

ways are for gimbal control through joysticks / dials / switches / buttons on MK15

remote controller when it is communicating to the air unit.

3.2.1 Preparation

It is necessary to prepare the below tools, firmware, and software before

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A2 mini User Manual V1.1

controlling gimbal camera in this way.

 MK15 Mini HD Smart Controller (MK15 Agriculture x A2 Mini FPV Combo or

MK15 Enterprise Standard Combo is suggested for excellent compatibility with

SIYI gimbals)

 A2 mini FPV Gimbal

Mark

Above products can be purchased from SIYI directly or from SIYI authorized dealers.

 SIYI TX App (v1.1.235 or latest version)

Mark

Above app can be downloaded from relevant product page on SIYI official website.

Steps for PWM Control

1. Power the air unit and bind it with the remote controller.

2. Connect A2 mini gimbal to the air unit’s Ethernet port.

3. Run SIYI TX app on the remote controller.

4. Go to “System Settings – Channel 15” and switch the control of channel 15 to

the gimbal for pitch control of A2 mini gimbal.

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A2 mini User Manual V1.1

5. Go to “Channel Settings” and assign a joystick, a dial, a switch, or a button to

channel 15.

6. For the assigned channel, operate the relevant joystick, dial, switch, or button to

confirm if it is working normally.

Steps for SBUS Control

1. Power the air unit and bind it with the remote controller.

2. Connect A2 mini gimbal to the air unit’s Ethernet port.

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A2 mini User Manual V1.1

3. Run SIYI TX app on the remote controller.

4. Go to “Channel Settings” and assign a joystick, a dial, a switch, or a button to

channel 15.

5. For the assigned channel, operate the relevant joystick, dial, switch, or button to

confirm if it is working normally.

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A2 mini User Manual V1.1

3.3 Ethernet SDK Protocol Control

SIYI gimbal camera provides control protocol for all customers. Please refer to the

below guide for secondary development based on SIYI gimbal camera.

3.3.1 SDK Protocol Format

Field Index Bytes Description

0x6655: starting mark


STX 0 2
Low byte in the front
0: need_ack (if the current data pack need “ack”)
1: ack_pack (if the current data pack is an “ack”
CTRL 2 1
package)
2-7: reserved
Date field byte length
Data_len 3 2
Low byte in the front
Frame sequence (0 ~ 65535)
SEQ 5 2
Low byte in the front

CMD_ID 7 1 Command ID

DATA 8 Data_len Data

CRC16 check to the complete data package.


CRC16 2
Low byte in the front

3.3.2 SDK Communication Commands

Acquire Firmware Version


CMD_ID:0x01------Acquire Firmware Version
Send data format
No. Data Type Data Name Description

ACK data format


uint32_t code_board_ver Camera firmware version
uint32_t gimbal_firmware_ver Gimbal firmware version
uint32_t zoom_firmware_ver Zoom firmware version

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A2 mini User Manual V1.1

Eg:0x6E030203 --> firmware version v3.2.3

Mark:
1. Ignore the 4th byte (higher byte)
2. Zoom firmware version is only available for ZR10 and ZR30 at this moment.

Acquire Hardware ID
CMD_ID:0x02------ Hardware ID
Send data format
No. Data Type Data Name Description

ACK data format


Hardware ID character string (10
Uint8_t hardware_id[12]
digits)

Auto Focus
CMD_ID:0x04------Auto Focus
Send data format
No. Data Type Data Name Description

1 uint8_t auto_focus 1: Start auto focus for once

ACK data format


1: Success
1 uint8_t sta
0: Fail

Mark:
Auto focus command is only available for optical zoom gimbal cameras like ZT30, ZR30, and ZR10 at this
moment.

Manual Zoom and Auto Focus


CMD_ID:0x05------Manual Zoom and Auto Focus
Send data format
No. Data Type Data Name Data Description
1: Start zooming in
0: Stop zooming in / out (send when
1 int8_t zoom
released from control command)
-1: Start zooming out
ACK data format
Current (hybrid) zoom multiples,
uint16_t zoom_multiple
(zoom_multiple / 10, accurate to one
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A2 mini User Manual V1.1
decimal point)

Mark:
1. Auto focus command is only available for optical zoom gimbal cameras like ZT30, ZR30, and ZR10 at this
moment.
2. Under this command, A8 mini can only do manual zoom and cannot do auto focus.

Absolute Zoom and Auto Focus


CMD_ID:0x0F------Absolute Zoom and Auto Focus
Send data format
No. Data Type Data Name Data Description
Absolute_movemen Input the integer part of the target
1 uint8_t
t_int multiple (0X1 ~ 0X1E)
Absolute_movemen Input the fractional part of the target
2 uint8_t
t_float multiple (0X0 ~ 0X9)
ACK data format
Absolute_movemen
uint8_t Success and return to 1
t_ask

Mark:
1. Absolute zoom command is only available for optical zoom gimbal cameras like ZT30, ZR30, and ZR10 at
this moment.
2. Under this command, A8 mini can only do absolute zoom and cannot do auto focus.

Acquire the Max Zoom Value


CMD_ID:0x16------Acquire the Max Zoom Value
Send data format
No. Data Type Data Name Description

ACK data format


uint8_t zoom_max_int Integer of the max zoom value
uint8_t zoom_max_float Float of the max zoom value

Mark:
This command is available only for models which can zoom.

Manual Focus
CMD_ID:0x06------Manual Focus
Send data format
No. Data Type Data Name Description

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A2 mini User Manual V1.1
1: Long shot
0: Stop manual focus (send when
1 int8_t focus
released from control command)
-1: Close shot
ACK data format
1: Success
uint8_t sta
0: Fail

Mark:
Auto focus command is only available for optical zoom gimbal cameras like ZT30, ZR30, and ZR10 at this
moment.

Gimbal Rotation
CMD_ID:0x07------Gimbal Rotation
Send data format
No. Date Type Date Name Description
-100~0~100: Negative and positive
represent two directions, higher
or lower the number is away
1 int8_t turn_yaw from 0, faster the rotation speed
is. Send 0 when released from
control command and gimbal
stops rotation.
2 int8_t turn_pitch -100~0~100: Same as above
ACK data format
1: Success
uint8_t sta
0: Fail

Mark:
Under this command A2 mini can only control pitch rotation.

Center
CMD_ID:0x08------Center
Send data format
No. Data Type Data Name Description
1 uint8_t center_pos 1: gimbal centers to position 0
ACK data format
1: Success
1 uint8_t sta
0: Fail

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A2 mini User Manual V1.1

Acquire Gimbal Configuration Information


CMD_ID:0x0A------Acquire Gimbal Configuration Information
Send data format
No. Data Type Data Name Description

ACK data format


1 uint8_t reserved
0: HDR OFF
2 uint8_t hdr_sta
1: HDR ON
3 uint8_t reserved
0: Recording OFF
1: Recording ON
2: TF card slot is empty
4 uint8_t record_sta
3: (Recording) Data loss in TF card
recorded video, please check TF
card
0: Lock Mode
5 uint8_t gimbal_motion_mode 1: Follow Mode
2: FPV Mode
Gimbal Mounting Method
0: Reserved
6 uint8_t gimbal_mounting_dir
1: Normal
2: Upside Down
(Only available on A8 mini)
Video output status of HDMI and
CVBS:
0:
7 uint8_t video_hdmi_or_cvbs HDMI output ON
CVBS output OFF
1:
HDMI output OFF
CVBS output ON

Mark:
Under this command A2 mini can only acquire “Gimbal Mounting Method”.

Function Feedback Information


CMD_ID:0x0B------Function Feedback Information
Send data format
No. Data Type Data Name Description

ACK data format


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A2 mini User Manual V1.1
0: Success
1: Fail to take a photo (Please check
if TF card is inserted)
1 uint8_t info_type 2: HDR ON
3: HDR OFF
4: Fail to record a video (Please
check if TF card is inserted)

Mark:
This command is not available for A2 mini.

Photo and Video


CMD_ID:0x0C------Photo
Send data format
No. Data Type Data Name Description
0: Take a picture
1: Switch on / off HDR (not supported
yet)
2: Start / Stop Recording
3: Motion – Lock Mode
4: Motion – Follow Mode
5: Motion – FPV Mode
6: Set video output as HDMI
uint8_t func_type (Only available on A8 mini, restart
gimbal to take effect)
7: Set video output as CVBS
(Only available on A8 mini, restart
gimbal to take effect)
8: Turn off both HDMI and CVBS
video output
(Only available on A8 mini, restart
gimbal to take effect)
ACK data format
No ack

Mark:
This command is not available for A2 mini.

Acquire Gimbal Attitude


CMD_ID:0x0D------Acquire Gimbal Attitude
Send data format
No. Data Type Data Name Description

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A2 mini User Manual V1.1
ACK data format
int16_t yaw Yaw axis degree
int16_t pitch Pitch axis degree
int16_t roll Roll axis degree
int16_t yaw_velocity Yaw axis rotation speed
int16_t pitch_velocity Pitch axis rotation speed
int16_t roll_velocity Roll axis rotation speed

Mark
1. The above data to be divided by 10 is the actual degree, accuracy in one decimal place.
2. Under this command A2 mini can only acquire pitch attitude.

Set Gimbal Control Angle


CMD_ID:0x0E------Set Gimbal Control Angle
Send data format
No. Data Type Data Name Description
int16_t yaw Target yaw angle
int16_t pitch Target pitch angle
ACK data format
int16_t yaw Current yaw angle
int16_t pitch Current pitch angle
int16_t roll Current roll angle

Angle Control Range


Yaw:
 A8 mini: -135.0 ~ 135.0 degree
 A2 mini: Not available
 ZR10 / ZR30: Same with A8 mini
 ZT30: Limitless

Pitch
 A8 mini: -90.0 ~ 25.0 degree
 A2 mini / ZR10 / ZR30 / ZT30: Same with A8 mini

Mark:
1. The accuracy of the control angle is in one decimal place. Eg: Set yaw as 60.5 degrees, the command
number should be set as 605.
2. The actual angle data returned to be divided by 10 is the actual degree, accuracy in one decimal place.

Acquire Camera Image Type


CMD_ID:0x10------Acquire Camera Image Type
Send data format
No. Data Type Data Name Description

ACK data format


1 uint8_t vdisp_mode Camera Image Mode:
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A2 mini User Manual V1.1
0: Split Screen (Main: Zoom &
Thermal. Sub: Wide Angle)
1: Split Screen (Main: Wide Angle &
Thermal. Sub: Zoom)
2: Split Screen (Main: Zoom & Wide
Angle. Sub: Thermal)
3: Single Image (Main: Zoom. Sub:
Thermal)
4: Single Image (Main: Zoom. Sub:
Wide Angle)
5: Single Image (Main: Wide Angle.
Sub: Thermal)
6: Single Image (Main: Wide Angle.
Sub: Zoom)
7: Single Image (Main: Thermal. Sub:
Zoom)
8: Single Image (Main: Thermal. Sub:
Wide Angle)

Mark:
Acquire camera image type command is only available for ZT30 at this moment.

Set Camera Image Type


CMD_ID:0x11------Set Camera Image Type
Send data format
No. Data Type Data Name Description
Camera Image Mode:
0: Split Screen (Main: Zoom &
Thermal. Sub: Wide Angle)
1: Split Screen (Main: Wide Angle &
Thermal. Sub: Zoom)
2: Split Screen (Main: Zoom & Wide
Angle. Sub: Thermal)
3: Single Image (Main: Zoom. Sub:
Thermal)
1 uint8_t vdisp_mode 4: Single Image (Main: Zoom. Sub:
Wide Angle)
5: Single Image (Main: Wide Angle.
Sub: Thermal)
6: Single Image (Main: Wide Angle.
Sub: Zoom)
7: Single Image (Main: Thermal. Sub:
Zoom)
8: Single Image (Main: Thermal. Sub:
Wide Angle)
ACK data format
Camera Image Mode:
0: Split Screen (Main: Zoom &
Thermal. Sub: Wide Angle)
1: Split Screen (Main: Wide Angle &
1 uint8_t vdisp_mode
Thermal. Sub: Zoom)
2: Split Screen (Main: Zoom & Wide
Angle. Sub: Thermal)
3: Single Image (Main: Zoom. Sub:

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A2 mini User Manual V1.1
Thermal)
4: Single Image (Main: Zoom. Sub:
Wide Angle)
5: Single Image (Main: Wide Angle.
Sub: Thermal)
6: Single Image (Main: Wide Angle.
Sub: Zoom)
7: Single Image (Main: Thermal. Sub:
Zoom)
8: Single Image (Main: Thermal. Sub:
Wide Angle)

Mark:
Set camera image type command is only available for ZT30 at this moment.

Read Temperature of a Point


CMD_ID:0x12------Read Temperature of a Point
Send data format
No. Data Type Data Name Description
1 uint16_t x X coordinate of the point
2 uint16_t y Y coordinate of the point
0: Turn off temperature measuring
1: Measure the temperature once
3 uint8_t get_temp_flag
2: Continuous temperature measuring
at 5 Hz
ACK data format
Temperature of the point / 100 (two
1 uint16_t temp
decimal places)
2 uint16_t x X coordinate of the point
3 uint16_t y Y coordinate of the point

Mark:
Read temperature of a point command is only available for ZT30 at this moment.

Read Temperature of a Box on Screen


CMD_ID:0x13------Read Temperature of a Box on Screen
Send data format
No. Data Type Data Name Description
X coordinate of the starting point of
1 uint16_t startx
the box
Y coordinate of the starting point of
2 uint16_t starty
the box
X coordinate of the ending point of the
3 uint16_t endx
box
Y coordinate of the ending point of the
4 uint16_t endy
box

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A2 mini User Manual V1.1
0: Turn off temperature measuring
1: Measure the temperature once
5 uint8_t get_temp_flag
2: Continuous temperature measuring
at 5 Hz
ACK data format
X coordinate of the starting point of
1 uint16_t startx
the box
Y coordinate of the starting point of
2 uint16_t starty
the box
X coordinate of the ending point of the
3 uint16_t endx
box
Y coordinate of the ending point of the
4 uint16_t endy
box
Max temperature in the box / 100 (two
5 uint16_t temp_max
decimal places)
Min temperature in the box / 100 (two
6 uint16_t temp_min
decimal places)
X coordinate of the max temperature
7 uint16_t temp_max_x
in the box
Y coordinate of the max temperature
8 uint16_t temp_max_y
in the box
X coordinate of the min temperature in
9 uint16_t temp_min_x
the box
Y coordinate of the min temperature in
10 uint16_t temp_min_x
the box

Mark:
1. Thermal camera supports digital zoom, the temperature measuring box will zoom in and out according to
the digital zoom. Under digital zoom, the temperature measuring range should refer to the box responded
by the camera.
2. Read temperature of a box command is only available for ZT30 at this moment.

Read Temperature of the Full Screen


CMD_ID:0x14------Read Temperature of the Full Screen
Send data format
No. Data Type Data Name Description
0: Turn off temperature measuring
1: Measure the temperature once
1 uint8_t get_temp_flag
2: Continuous temperature measuring
at 5 Hz
ACK data format
Max temperature of the full screen /
1 uint16_t temp_max
100 (two decimal places)
Min temperature of the full screen /
2 uint16_t temp_min
100 (two decimal places)
X coordinate of the max temperature
3 uint16_t temp_max_x
in the full screen
Y coordinate of the max temperature
4 uint16_t temp_max_y
in the full screen
5 uint16_t temp_min_x X coordinate of the min temperature in

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the full screen
Y coordinate of the min temperature in
6 uint16_t temp_min_x
the full screen

Mark:
Read temperature of the full screen is only available for ZT30 at this moment.

Read Range from Laser Rangefinder


CMD_ID:0x15------Read Range from Laser Rangefinder
Send data format
No. Data Type Data Name Description

ACK data format


Range from Laser Rangefinder
low byte in the front, high byte in the
1 uint16_t info_type back
Minimum value is 50
Data unit is dm

Mark:
Read range from laser rangefinder is only available for ZT30 at this moment.

3.3.3 SDK Communication Interface

UDP
 IP: 192.168.144.25
 Port Number: 37260

TCP
 IP: 192.168.144.25
 Port Number: 37260
 Heartbeat Package Data: 55 66 01 01 00 00 00 00 00 59 8B

3.3.4 SIYI Gimbal Camera SDK Communication Code Examples

Zoom 1
55 66 01 01 00 00 00 05 01 8d 64

Zoom -1
55 66 01 01 00 00 00 05 FF 5c 6a

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Absolute Zoom (4.5X)
55 66 01 02 00 01 00 0F 04 05 60 BB

Acquire the Max Zoom Value


55 66 01 00 00 00 00 16 B2 A6

Manual Focus 1
55 66 01 01 00 00 00 06 01 de 31

Manual Focus -1
55 66 01 01 00 00 00 06 ff 0f 3f

Take Pictures
55 66 01 01 00 00 00 0c 00 34 ce

Record Video
55 66 01 01 00 00 00 0c 02 76 ee

Rotate 100 100


55 66 01 02 00 00 00 07 64 64 3d cf

Auto Centering
55 66 01 01 00 00 00 08 01 d1 12

Gimbal Status Information


55 66 01 00 00 00 00 0a 0f 75

Auto Focus
55 66 01 01 00 00 00 04 01 bc 57

Acquire Hardware ID
55 66 01 00 00 00 00 02 07 f4

Acquire Firmware Version


55 66 01 00 00 00 00 01 64 c4

Lock Mode
55 66 01 01 00 00 00 0c 03 57 fe

Follow Mode
55 66 01 01 00 00 00 0c 04 b0 8e

FPV Mode
55 66 01 01 00 00 00 0c 05 91 9e

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Acquire Attitude Data
55 66 01 00 00 00 00 0d e8 05

Set Video Output as HDMI (Only available on A8 mini, restart to take effect)
55 66 01 01 00 00 00 0c 06 f2 ae

Set Video Output as CVBS (Only available on A8 mini, restart to take effect)
55 66 01 01 00 00 00 0c 07 d3 be

Turn Off both CVBS and HDMI Output (Only available on A8 mini, restart to take effect)
55 66 01 01 00 00 00 0c 08 3c 4f

Read Range from Laser Rangefinder (Low byte in the front, high byte in the back, available on ZT30)
55 66 01 00 00 00 00 15 D1 96

3.3.5 SDK CRC16 Code

const uint16_t crc16_tab[256];


/***********************************************************
CRC16 Coding & Decoding G(X) = X^16+X^12+X^5+1
***********************************************************/
uint16_t CRC16_cal(uint8_t *ptr, uint32_t len, uint16_t crc_init)
{
uint16_t crc, oldcrc16;
uint8_t temp;
crc = crc_init;
while (len--!=0)
{
temp=(crc>>8)&0xff;
oldcrc16=crc16_tab[*ptr^temp];
crc=(crc<<8)^oldcrc16;
ptr++;

}
//crc=~crc; //??
return(crc);
}

uint8_t crc_check_16bites(uint8_t* pbuf, uint32_t len,uint32_t* p_result)


{
uint16_t crc_result = 0;
crc_result= CRC16_cal(pbuf,len, 0);
*p_result = crc_result;

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return 2;
}

const uint16_t crc16_tab[256]= {0x0,0x1021,0x2042,0x3063,0x4084,0x50a5,0x60c6,0x70e7,


0x8108,0x9129,0xa14a,0xb16b,0xc18c,0xd1ad,0xe1ce,0xf1ef,
0x1231,0x210,0x3273,0x2252,0x52b5,0x4294,0x72f7,0x62d6,
0x9339,0x8318,0xb37b,0xa35a,0xd3bd,0xc39c,0xf3ff,0xe3de,
0x2462,0x3443,0x420,0x1401,0x64e6,0x74c7,0x44a4,0x5485,
0xa56a,0xb54b,0x8528,0x9509,0xe5ee,0xf5cf,0xc5ac,0xd58d,
0x3653,0x2672,0x1611,0x630,0x76d7,0x66f6,0x5695,0x46b4,
0xb75b,0xa77a,0x9719,0x8738,0xf7df,0xe7fe,0xd79d,0xc7bc,
0x48c4,0x58e5,0x6886,0x78a7,0x840,0x1861,0x2802,0x3823,
0xc9cc,0xd9ed,0xe98e,0xf9af,0x8948,0x9969,0xa90a,0xb92b,
0x5af5,0x4ad4,0x7ab7,0x6a96,0x1a71,0xa50,0x3a33,0x2a12,
0xdbfd,0xcbdc,0xfbbf,0xeb9e,0x9b79,0x8b58,0xbb3b,0xab1a,
0x6ca6,0x7c87,0x4ce4,0x5cc5,0x2c22,0x3c03,0xc60,0x1c41,
0xedae,0xfd8f,0xcdec,0xddcd,0xad2a,0xbd0b,0x8d68,0x9d49,
0x7e97,0x6eb6,0x5ed5,0x4ef4,0x3e13,0x2e32,0x1e51,0xe70,
0xff9f,0xefbe,0xdfdd,0xcffc,0xbf1b,0xaf3a,0x9f59,0x8f78,
0x9188,0x81a9,0xb1ca,0xa1eb,0xd10c,0xc12d,0xf14e,0xe16f,
0x1080,0xa1,0x30c2,0x20e3,0x5004,0x4025,0x7046,0x6067,
0x83b9,0x9398,0xa3fb,0xb3da,0xc33d,0xd31c,0xe37f,0xf35e,
0x2b1,0x1290,0x22f3,0x32d2,0x4235,0x5214,0x6277,0x7256,
0xb5ea,0xa5cb,0x95a8,0x8589,0xf56e,0xe54f,0xd52c,0xc50d,
0x34e2,0x24c3,0x14a0,0x481,0x7466,0x6447,0x5424,0x4405,
0xa7db,0xb7fa,0x8799,0x97b8,0xe75f,0xf77e,0xc71d,0xd73c,
0x26d3,0x36f2,0x691,0x16b0,0x6657,0x7676,0x4615,0x5634,
0xd94c,0xc96d,0xf90e,0xe92f,0x99c8,0x89e9,0xb98a,0xa9ab,
0x5844,0x4865,0x7806,0x6827,0x18c0,0x8e1,0x3882,0x28a3,
0xcb7d,0xdb5c,0xeb3f,0xfb1e,0x8bf9,0x9bd8,0xabbb,0xbb9a,
0x4a75,0x5a54,0x6a37,0x7a16,0xaf1,0x1ad0,0x2ab3,0x3a92,
0xfd2e,0xed0f,0xdd6c,0xcd4d,0xbdaa,0xad8b,0x9de8,0x8dc9,
0x7c26,0x6c07,0x5c64,0x4c45,0x3ca2,0x2c83,0x1ce0,0xcc1,
0xef1f,0xff3e,0xcf5d,0xdf7c,0xaf9b,0xbfba,0x8fd9,0x9ff8,
0x6e17,0x7e36,0x4e55,0x5e74,0x2e93,0x3eb2,0xed1,0x1ef0

};

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3.3.6 Advanced Guide for SIYI Gimbal SDK Integration

This special guide is to help developers (especially whose development is based

on Linux platform) use SIYI gimbal SDK.

Mark

Before using the guide, please do read the chapter 3.3.1 to 3.3.5 of the user manual.

This guide is using UDP protocol:


1. Go to chapter 3.3.4 of this manual for SIYI Gimbal Camera SDK Communication Code
Examples and fill your required examples to “send_buff” following the below format in
hexadecimal.

2. Chang the gimbal camera’s server port and IP addresses to what you need. The double
quotation marks of the IP addresses should be kept.

3. Create a socket keyword.

4. Send data to the gimbal camera and do not revise.

5. Receive data responded by the gimbal camera and do not revise.

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6. Print the received data in hexadecimal and do not revise.

7. Following the above steps, compile and run the SDK and you will see the printed data below,
which means data can be sent and received normally. At this moment, please observe if the
gimbal camera executes the relevant actions.

Mark
Before using the SDK to communicate with the gimbal camera in UDP protocol, please do make sure that
the device and the gimbal camera are in the same gateway, which means that ubuntu can ping the gimbal
camera’s IP addresses successfully.
If they still didn’t communicate, the possible reason is that the Windows firewall is interrupting the
sending and receiving of data, then try to disable Windows firewall temporarily.

Relevant Code Examples


#include <stdio.h>
#include <stdlib.h>
#include <string.h>
#include <errno.h>
#include <sys/socket.h>
#include <netinet/in.h>
#include <arpa/inet.h>
#include <unistd.h>

#define RECV_BUUF_SIZE 64
#define SERVER_PORT 37260 // Gimbal Camera (Server) Port
#define SERVER_IP "192.168.144.25" // Gimbal Camera (Server) IP Addresses

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int main(int argc, char *argv[])


{
int sockfd;
int ret, i, recv_len;
struct sockaddr_in send_addr, recv_addr;
unsigned char send_buf[] = {0x55,0x66,0x01,0x01,0x00,0x00,0x00,0x08,0x01,0xd1,0x12}; // Frame
protocol of the relevant functions in hexadecimal
unsigned char recv_buf[RECV_BUUF_SIZE] = {0};

/* Create UDP Socket


AF_INET: ipv4 addresses
SOCK_DGRAM: UDP protocol
0: automatically choose the default protocol of the relevant type
*/
if ((sockfd = socket(AF_INET, SOCK_DGRAM, 0)) < 0) {
perror("socket");
exit(1);
}

/* Set IP addresses and port number of gimbal camera


sin_family: ipv4 addresses
sin_addr.s_addr: IP addresses of gimbal camera
sin_port: port of gimbal camera
*/
memset(&send_addr, 0, sizeof(send_addr));
send_addr.sin_family = AF_INET;
send_addr.sin_addr.s_addr = inet_addr(SERVER_IP);
send_addr.sin_port = htons(SERVER_PORT);

/* Send frame data


sockfd: descriptor of socket
send_buf: head address in RAM of the sending data
sizeof(send_buf): length of sending data
0: sending mark, usually it is 0
(struct sockaddr *)&send_addr: structure pointer of the receiving data addresses
(including IP addresses and port)
addr_len: structure size of the receiving data addresses
*/
printf("Send HEX data\n");
socklen_t addr_len = sizeof(struct sockaddr_in);
if(sendto(sockfd, send_buf, sizeof(send_buf), 0, (struct sockaddr *)&send_addr, addr_len) < 0)
{
perror("sendto");
exit(1);

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}

/* Receive the responding data from gimbal camera


sockfd: descriptor of “sockfd” socket
recv_buf: head address in RAM of the responding data
RECV_BUUF_SIZE: size of the buffer, which is the length of the max data to
receive
0: receiving mark, usually it is 0
(struct sockaddr *)&recv_addr: the target structure will be filled with addresses (including
IP addresses and port) from the data sender
&addr_len: the target storage position, the structure size of
“src_addr” and “addrlen” should be filled before calling, the actual size of the sender will be filled after calling

*/
recv_len = recvfrom(sockfd, recv_buf, RECV_BUUF_SIZE, 0, (struct sockaddr *)&recv_addr,
&addr_len);
if (recv_len < 0) {
perror("recvfrom");
exit(1);
}

// print the received data in hexadecimal


printf("Received HEX data: ");
for (int i = 0; i < recv_len; i++)
{
printf("%02x ", recv_buf[i]);
}
printf("\n");

// close socket
close(sockfd);

return 0;
}

3.4 Control in SIYI QGC Windows Software through HM30 Image


Transmission System

Gimbal connects to air unit directly to control gimbal rotation, gimbal functions, and

video display in SIYI QGC Windows software when the air unit is communicating

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with the ground unit.

3.4.1 Preparation

It is necessary to prepare tools, firmware, and software below before controlling

gimbal camera in this way.

 SIYI HM30 Full HD Image Transmission System

 A2 mini FPV Gimbal

Mark

Above products can be purchased from SIYI directly or from SIYI authorized dealers.

 HM30 Ground Unit LAN to RJ45 Cable

Mark

Above tools come with product package.

 SIYI QGC Windows Software

Mark

Above software can be downloaded from relevant product page on SIYI official website.

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Steps for SIYI QGC Windows

1. Power air unit and bind it with ground unit.

2. Connect the air unit’s Ethernet port to the gimbal.

3. Then use HM30 Ground Unit LAN to RJ45 cable to connect the ground unit’s

LAN port with the computer’s RJ45 port.

4. Modify the computer’s Ethernet settings to have the same gateway with SIYI

link and avoid IP addresses conflict.

For example, let’s assign “192.168.144.30” for the computer IP addresses.

5. Run SIYI QGC Windows software, go to “Comm Links – Video Settings”, and

select “RTSP Video Stream” for “Source”, then enter the default RTSP

addresses of SIYI gimbal camera, video stream will display. Gimbal motion and

camera functions can be controlled by mouse in QGroundControl.

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3.4.2 Gimbal Pitch Rotation

While SIYI QGC Windows software is running,

Drag the mouse on screen can control gimbal rotation. Dragging the mouse up and

down are pitch rotation.

Double click the mouse on screen, gimbal will automatically center.

Mark

Drag the mouse on screen and hold it, gimbal will continue rotating unless there is a

physical limit. Farther you hold it from the center of the screen, faster the gimbal rotates.

4 VIDEO OUTPUT

A2 mini gimbal can only output video through Ethernet port.

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4.1 Output and Display Video Stream on SIYI Ground Station

Gimbal camera can connect to the air unit directly, then video will be displayed in

SIYI FPV app or SIYI QGC app or other app that are compatible with SIYI link and

SIYI gimbal camera when the air unit is communicating with the ground station.

Please refer to chapter 3.1 of this manual for more detail.

4.2 Output Video Stream to Android Device through HM30 Full HD


Image Transmission System

Gimbal connects to HM30 air unit directly, then video will be displayed in SIYI FPV

app or SIYI QGC app or other app that are compatible with SIYI link and SIYI

gimbal camera when the air unit is communicating with the ground unit.

Preparation

It is necessary to prepare the tools, firmware, and software below before outputting

video stream in this way.

 HM30 Full HD Image Transmission System

 A2 mini FPV Gimbal

Mark

Above products can be purchased from SIYI directly or from SIYI authorized dealers.

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 SIYI FPV App (v2.5.12.572 or latest version)

 SIYI QGC App

Mark

Above software can be downloaded from relevant product page on SIYI official website.

SIYI FPV App Steps

1. Power air unit and bind it with ground unit.

2. Connect the air unit’s Ethernet port with the gimbal.

3. Update SIYI FPV app to the latest.

4. Run SIYI FPV app, go to “Settings” and select the relevant SIYI camera type

with main / sub stream, video stream will display. Gimbal motion and camera

functions can be controlled by app touchscreen.

SIYI QGC App Steps

1. Power air unit and bind it with ground unit.

2. Connect the air unit’s Ethernet port with the gimbal.

3. Run SIYI QGC app, go to “Comm Links – Video Settings”, and select “RTSP

Video Stream” for “Source”, then enter the default RTSP addresses of SIYI

gimbal camera, video stream will display. Gimbal motion and camera functions

can be controlled by ground station touchscreen.

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4.3 Output Video Stream to Windows Device through HM30 Full HD


Image Transmission System

Gimbal connects to HM30 air unit directly, then video will be displayed in SIYI QGC

Windows software when the air unit is communicating with the ground unit.

Please refer to chapter 3.4 of this manual for details.

4.4 Output to Third-Party Links

A2 mini gimbal can output video stream to third-party image transmission systems

which provide Ethernet port and are compatible with RTSP video stream.

In this way, it is necessary to prepare a customized link cable for connection

between SIYI gimbal camera and the third-party image transmission system.

CAUTION
The “RX-” pinout on SIYI gimbal’s video port should connect to the image transmission

system video port’s “RX-” pinout, and “RX+” pinout to “RX+” pinout. Do not cross the

pinouts, otherwise it will cause damage to the device.

Steps

1. Power the air unit of the image transmission system and bind it with the ground

unit.
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2. Connect gimbal’s Ethernet port to the third-party link’s Ethernet port.

3. Open RTSP video player and input SIYI gimbal’s default RTSP addresses

(rtsp://192.168.144.25:8554/main.264), if video displays normally, connection is

successful.

Mark

The default RTSP addresses of A2 mini gimbal is (rtsp://192.168.144.25:8554/main.264)

and it cannot be modified.

4.5 Solutions to No Image

If gimbal camera failed to output video or the video cannot be displayed properly,

please follow the steps below for trouble shooting.

1. Confirm if the link’s ground unit is communicating with the air unit and if the

camera is connected to the air unit.

2. Check Camera IP addresses and RTSP addresses.

3. If you are using SIYI FPV app, check the connection status, app version, video

stream settings.

4. If you are using SIYI handheld ground stations, check the Ethernet switch in

Android system.

5. Please double check if the gimbal camera’s IP addresses was modified

accidentally.
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If video still does not show up, please follow the steps below and make a deep

investigation according to the video output mode, the video display device, and the

application / software you are using.

4.5.1 Video Output to Android Device

1. Input SIYI gimbal’s default IP addresses “192.168.144.25” in the “Ping Tools”

app and check if the network communication is successful. If the tool responds,

then check if the RTSP address in the application / software is correct.

Successful Network Communication

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Network Communication Failed

2. If the network communication is failed, then check the communication between

the link’s ground unit and the air unit. If the communication is good, then check if

the video cable between the camera and the link’s air unit is good, and if the

voltage input is in normal range.

4.5.2 Video Output to Windows Device

1. Use the “Win + R” key combo to wake up the “Run” program and input the

command “cmd”.

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Successful Network Communication

Network Communication Failed

2. Input SIYI gimbal camera’s default IP addresses “192.168.144.25” and press

the “Enter” key to check if the communication is successful. If it is, please check

the RTSP addresses in the software or try to switch to another software.

3. If the network didn’t connect, then check the communication between the link’s

ground unit and the air unit. If the communication is successful, then check if the

video cable between the camera and the link’s air unit is good, and if the voltage

input is in normal range.

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Mark

If you have done all trouble shooting by following the steps above and still didn’t solve the

problem, then please contact your dealer, or contact SIYI Support directly.

4.6 Common IP Addresses

SIYI Optical Pod / Gimbal Camera’s Default IP Addresses: 192.168.144.25

(OLD) SIYI Optical Pod / Gimbal Camera’s Default RTSP Addresses:

rtsp://192.168.144.25:8554/main.264

(NEW) SIYI FPV App’s Private Video Stream Protocol’s Addresses:

 SIYI Camera 1 Main Stream: 192.168.144.25: 37256

 SIYI Camera 1 Sub Stream: 192.168.144.25: 37255

 SIYI Camera 2 Main Stream: 192.168.144.26: 37256

 SIYI Camera 2 Sub Stream: 192.168.144.26: 37255

Mark

SIYI cameras released after ZT30 (including ZT30) start to use the new addresses.

SIYI cameras released before ZT30 still use the old addresses, including ZR30, A2 mini,

A8 mini, ZR10, R1M Recording FPV Camera, etc.

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5 SIYI FPV APP

SIYI FPV is an Android application developed by SIYI to configure many SIYI

products for video display, camera stream settings, and communication link status

monitoring.

Mark

This chapter is edited based on SIYI FPV App v2.5.12.572.

SIYI FPV App can be download from the relevant product pages on SIYI official website.

SIYI FPV App compatible SIYI devices.

 ZT30 Four-Sensor Optical Pod

 ZR30 4K AI 180X Hybrid Zoom Optical Pod

 A2 mini Ultra-Wide-Angle FPV Gimbal

 MK32 / MK32E Enterprise Handheld Ground Station

 A8 mini AI Zoom Gimbal Camera

 ZR10 2K 30X Hybrid Zoom Optical Pod

 R1M HD Recording FPV Camera

 Air Unit HDMI Input Converter

 HM30 Full HD Image Transmission System

 MK15 / MK15E Mini Handheld Ground Station

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SIYI FPV App OSD Information Definition

SIYI FPV Camera Function Icon Definition

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5.1 Settings

In “Settings” page, you can select camera type with stream type, select or input

video stream IP addresses, custom app interface, and switch video decoding type.

About Settings

Camera IP: Select between SIYI Camera 1 and SIYI Camera 2, between main stream and

sub stream, select or input video stream RTSP addresses, disable image, or rotate the

relevant image in 180 degrees.

Cross Sight: Enable / disable a cross sight in the center of the image.

Map: Enable / disable the map box over the left-bottom corner of the image.

OSD Color: Custom the color of all OSD information.

Decoding Type: Switch between “Hardware Decoding” and “Software Decoding”. Please

refer to your camera and your device to display video for the best decoding type.

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5.2 Link Status

Display the link status directly over the FPV image.

About Link Status

OSD: Enable / disable standard OSD information.

Mavlink OSD: Enable / disable Mavlink OSD information.

Speed Unit: Switch speed unit between meter per seconds and kilometer per hour.

Longitude and Latitude: Enable / disable information.

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5.3 Gimbal Camera

Configure the basic functions for SIYI gimbal cameras and cameras.

About Gimbal Camera

Video Resolution: Switch camera real-time streaming resolution between HD (720p) and

Full HD (1080p).

Distortion Correction: Turn on/off A2 mini gimbal’s distortion correction function.

Camera Firmware Version: Display the current camera firmware version.

Gimbal Firmware Version: Display the current gimbal firmware version.

Firmware Upgrade

A2 mini gimbal supports firmware upgrade through “SIYI FPV” app.

Before upgrade, it is necessary to prepare the tools, software, and firmware below.

 MK15 Mini Handheld Smart Controller

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Mark

You can also use MK32 Enterprise Ground Station, HM30 Full HD Image

Transmission System, or compatible third-party links for A2 mini gimbal’s firmware

upgrade.

 SIYI FPV App (v2.5.12.572 or latest version)

 Camera Firmware

 Gimbal Firmware

Mark

About tools and firmware can be downloaded from the relevant product pages on SIYI

official website.

Firmware Upgrade Steps

1. Install the latest SIYI FPV app on your MK15 remote controller and save the

firmware files into MK15 Android system storage in advance.

2. Make sure that MK15 remote controller is communicating with the air unit and

A2 mini gimbal is already connected to the air unit.

3. Run SIYI FPV app, go to “Camera A2 mini” page.

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4. Tap the “Upgrade” button after the firmware upgrade option and find the

relevant firmware.

5. Select the firmware and tap “OK”, and wait for “Upgrade Successful”. Then

restart SIYI FPV app to confirm if the firmware is already the latest.

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5.4 About SIYI FPV

Displays the software version of SIYI FPV and common contact information of SIYI

Technology.

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6 After-sale Service

If there were any questions or problems using SIYI Technology’s product, you can

always try to send an email to SIYI Official A/S Center ([email protected]) or consult

your sales representative or dealer for answers or solutions.

6.1 Repair Service

If your purchased SIYI products cannot work properly, please contact SIYI Official

A/S Center for consulting.

Usually there are two situations for acquiring repair service.

 Product Defect

 Product Damage

SIYI products under the two situations can be sent back to SIYI for repairing.

Defect products with valid warranty can be repaired for free. Defect products

without valid warranty or damaged products should be charged of repair fees after

repairing. Please refer to SIYI’s Official A/S Quotation for detail.

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6.2 Warranty

SIYI Technology guarantees that, subject to the following conditions, Return &

Refund Service, Replacement Service, and Warranty Repair Service can be

requested. Please contact SIYI directly ([email protected] or your sales manager)

or authorized SIYI dealer for more detail.

6.2.1 7-Day Return & Refund

You can request Return & Refund Service:

Within seven (7) days of receiving a product if the product has no manufacturing

defect, has not been activated and is still in new or like-new condition.

Within seven (7) days of receiving a product if the product has a manufacturing

defect.

Return & Refund Service will not be provided where:

It is requested beyond seven (7) calendar days of receiving a product.

A product sent to SIYI for Return & Refund Service does not include all original

accessories, attachments or packaging, or any item is not in new or like-new

condition, i.e., with cracks, dents, or scratches.

A legal proof of purchase, receipt or invoice is not provided or is reasonably

believed to have been forged or tampered with.


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Any fault or damage of the product is caused by unauthorized use or modification

of the product, including exposure to moisture, entry of foreign bodies (water, oil,

sand, etc.) or improper installation or operation.

Product labels, serial numbers, waterproof marks, etc. show signs of tampering or

alteration.

Damage is caused to the product by uncontrollable external factors, including fire,

floods, high winds, or lightning strikes.

A product is not delivered to SIYI within seven (7) calendar days after Return &

Refund Service confirmation is sent from SIYI.

Other circumstances stated in this policy.

6.2.2 15-Day Replacement

You can request Replacement Service:

Within fifteen (15) calendar days of receiving the product if the product has

sustained a substantial damage in transit, provided always that the damage proof

issued by the carrier can be provided to SIYI.

Within fifteen (15) calendar days of receiving the product if the product does not

match the original description of the product in one or more significant respects.

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Within fifteen (15) calendar days of receiving the product if the product suffers

performance failure.

Replacement Service will not be provided where:

Service is requested more than fifteen (15) calendars days after receiving a

product.

Legal proof-of-purchase, receipts, or invoices are not provided, or are reasonably

believed to have been forged or tampered with.

A product sent to SIYI for replacement does not include all original accessories,

attachments, and packaging, or contains items damaged by user error.

A product is found to have no defects after all appropriate tests are conducted by

SIYI.

Any fault or damage of the product is caused by unauthorized use or modification

of the product, including exposure to moisture, entry of foreign bodies (water, oil,

sand, etc.) or improper installation or operation.

Damage is caused by uncontrollable external factors, including fires, floods, high

winds, or lightning strikes.

Received product has not been sent back to SIYI seven (7) calendar days after

replacement confirmation from SIYI.

Proof of damage during transit issued by the carrier cannot be provided.

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Other circumstances stated in this policy.

6.2.3 1-Year Warranty Repair

You can request warranty repair service:

If a product does not function as warranted during the warranty period, you may

obtain after-sales service by contacting SIYI’s service center. You will need to

provide a valid proof-of-purchase, receipt, or order number for the warranty

service.

Charges may apply for services not covered by this Limited Warranty. Please

contact SIYI for information specific to your location.

Please note that the warranty service is only available in the respective SIYI

service regions where you purchased your SIYI product.

Warranty Repair service will not be provided where:

Crashes or fire damage caused by non-manufacturing factors, including but not

limited to pilot errors.

Damage caused by unauthorized modification, disassembly, or shell opening not in

accordance with official instructions or manuals.

Damage caused by improper installation, in correct use, or operation not in

accordance with official instructions or manuals.

Damage caused by non-authorized service provider.


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Damage caused by unauthorized modification of circuits and mismatch or misuse

of the battery and charger.

Damage caused by operation in bad weather (i.e., strong winds, rain, sand/dust

storms, etc.)

Damage caused by operating the product in an environment with electromagnetic

interference (i.e., in mining areas or close to radio transmission towers,

high-voltage wires, substations, etc.)

Damage caused by operating the product in an environment suffering from

interference from other wireless devices (i.e., transmitter, video-downlink, Wi-Fi

signals, etc.)

Damage caused by reliability or compatibility issues when using unauthorized

third-party parts.

Damage caused by operating the unit with a low-charged or defective battery.

Products or parts with an altered identification label or from which the identification

label has been removed.

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SIYI Technology (Shenzhen) Co., Ltd

Business Inquiry: [email protected]

Phone: +86 400 838 2918

A/S Center: [email protected]

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