Teldat S.A.

Manual

Teldat Connect-FWG

Installation Manual

Copyright© Teldat Dm1046-I Version 1.3 09/2022 Teldat S.A.

Teldat Connect-FWG 1
Manual Teldat S.A.

Legal Notice

Warranty

This publication is subject to change.

Teldat S.A. offers no warranty whatsoever for information contained in this manual.

Teldat S.A. is not liable for any direct, indirect, collateral, consequential or any other damage connected to the deliv-
ery, supply or use of this manual.

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Teldat S.A. Table of Contents

Table of Contents

I Related Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1 About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.1 Supported devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.2 Who should read this manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.3 When should this manual be read? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.4 What is in this manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.5 What is not in this manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.6 How is the information organized? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.7 Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 2 Teldat Connect-FWG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1 Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1.1 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.1.2 Hardware monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 3 Components and Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.1 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.1.1 Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.1.2 Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3.1.3 Side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3.2 Mounting an anti-theft security cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.3.1 Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.3.2 Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.3.3 Rack mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3.4 Plug-in modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.5 Power source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.6 RST button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.6.1 Rebooting the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.6.2 Default configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.7 Data connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.7.1 4-port Ethernet LAN connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.7.2 WAN connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.7.3 WWAN antenna connection (cell connector) . . . . . . . . . . . . . . . . . . . . . . . 17

3.7.4 Wireless LAN internal antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Table of Contents Teldat S.A.

3.7.5 Connecting for configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.8 Installing the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 4 Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4.1 Manufacturer information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4.2 Risk identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4.3 Safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4.4 WEEE information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.5 REACH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.6 Power usage and energy efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.7 PSU energy efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.8 EC declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.9 CE marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.10 National restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.11 Operating frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.12 Intended use of the equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Appendix A Technical Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

A.1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

A.2 Updating the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

A.3 Connecting to the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

A.3.1 Connecting using the local console (CONSOLE connector). . . . . . . . . . . . . . . . . 27

A.4 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

A.4.1 LAN connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

A.4.2 WAN Base-T connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

A.4.3 WAN SFP connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

A.4.4 WWAN connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

A.4.5 USB 3.0 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

A.4.6 Configuration connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

A.4.7 Power supply connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

A.5 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

A.5.1 Hardware architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

A.5.2 LAN interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

A.5.3 WAN Base-T interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

A.5.4 WAN SFP interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

A.5.5 Wireless WAN interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

A.5.6 Wireless LAN interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

A.5.7 USB 3.0 interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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Teldat S.A. Table of Contents

A.5.8 Configuration interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

A.5.9 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

A.5.10 Dimensions and weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

A.5.11 Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Appendix B CE Radio Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

B.1 RF WAN specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

B.2 WI-FI specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Teldat Connect-FWG iii

Teldat S.A. Related Documents

I Related Documents
Teldat Dm704-I Configuration and Monitoring

Teldat Dm709-I LAN interfaces

Teldat Dm717-I Bridge

Teldat Dm748-I Software Updating

Teldat Dm771-I Wireless LAN Interface.

Teldat Dm781-I Cellular Interface

Teldat Dm830-I MNGPLAT Feature

Teldat Connect-FWG 1
1 About this Guide Teldat S.A.

Chapter 1 About this Guide

This is the installation manual for the Teldat Connect-FWG router and contains information on how to correctly in-
stall the device in a working environment.

1.1 Supported devices

The information provided in this installation manual only applies to the Teldat Connect-FWG router.

1.2 Who should read this manual?

This manual should be read by support personnel who need to configure, maintain and monitor the device.

1.3 When should this manual be read?

Read this guide as soon as you are ready to familiarize yourself with the device and its components.

This manual will help you understand your new device in greater depth.

1.4 What is in this manual?

This installation guide contains the following information:

• A description of the features that are available in the Teldat Connect-FWG router.
• Technical specifications.
• Power supply requirements.
• Elements that can be connected when the router is operating.
• How to install and uninstall the modules and power sources.
• A description of the LEDs and connectors in the device.
• Troubleshooting.

1.5 What is not in this manual?

This manual does not contain information on software or device configuration. For details on how to configure the
device, please see the relevant protocol manuals found on Teldat's website: http://www.teldat.com

1.6 How is the information organized?

Each chapter focuses on a specific part of the hardware and its components. All descriptive and technical specifica-
tions, as well as the information on a given component, can be found in the relevant chapter.

1.7 Technical support

Teldat S.A. offers technical support. Device software can be upgraded on a regular basis for maintenance purposes
and when new features are developed.

Contact information:

Web: http://www.teldat.com - Email: [email protected]

Tel.: +34 918 076 565 - Fax: +34 918 076 566

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Teldat S.A. 2 Teldat Connect-FWG

Chapter 2 Teldat Connect-FWG

Fig. 1: Teldat Connect-FWG

2.1 Characteristics

2.1.1 Power supply

For further information on the different Teldat Connect-FWG power supplies, please see Components and Power
Supply on page 4, Power source on page 14.

2.1.2 Hardware monitoring

The LEDs on the front and the rear panel are used to monitor the hardware in the Teldat Connect-FWG router.
These LEDs provide visual information on the state of the device and reference the condition of the hardware com-
ponents, indicating whether or not there is connectivity, data flow, etc.

For further information on the LED panel, please see Components on page 4.

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3 Components and Power Supply Teldat S.A.

Chapter 3 Components and Power Supply

The following chapter provides detailed information on the chassis of the Teldat Connect-FWG router and its com-
ponents. This information includes:

• Components.
• Information on assembly.
• Power supply.
• RST button.
• Data connection.
• SIM card installation.

3.1 Components

3.1.1 Front panel

The following figure shows the front panel.

Fig. 2: Front Panel of the Teldat Connect-FWG

The front panel components are as follows:

Front panel components

Item Description

A LED panel.

The LED panel provides information on the status of the components (indicating whether they are active or not) and
on network activity.
LEDs

LED Definition Status Indication

Cloud Cloud Information Off -> No connection, or connection disabled (shutdown).

Green -> Enabled, but no associated STAs.

Blinking -> Connected. Connection data activity.

Cell Status Off -> No connection, or connection disabled (shutdown, SIM er-
ror, not registered).

Green -> Registered.

Blinking -> Connected. Connection data activity.

WLAN-1 Access Point 2.4 GHz radio Off -> No connection, or connection disabled (shutdown).

Green -> Enabled, but no associated STAs.

Blinking -> Connected. Connection data activity.

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Teldat S.A. 3 Components and Power Supply

WLAN-2 Access Point 5 GHz radio Off -> No connection, or connection disabled (shutdown).

Green -> Enabled, but no associated STAs.

Blinking -> Connected. Connection data activity.

SYS General Status / Off -> System off.

Default Configuration Process Yellow -> Error, component operating incorrectly.

Green -> System initialized and operating.

3.1.2 Rear panel

The following figure shows the rear panel. Here you will find the majority of the router connectors belonging to the
Teldat Connect-FWG model.

Fig. 3: Rear panel

The following table provides information on each connector, as well as a description:

Rear panel components

Item Description

A Power source connection (DC).

Refer to Power source on page 14 for more information on Power connection and
Power supply on page 33 for power specifications applicable to the Teldat Con-
nect-FWG device.

B Eth WAN-1 SFP.

For more information on the SFP interface, refer to:

- WAN connections on page 16

- WAN SFP connectors on page 28

- WAN SFP interface on page 30

C Eth WAN-1 Base-T. WAN Gigabit Ethernet.

For more information on the WAN interface, refer to:

- WAN connections on page 16

- WAN Base-T connectors on page 28

- WAN Base-T interface on page 30

D Eth WAN-2 SFP.

For more information on the SFP interface, refer to:

- WAN connections on page 16

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3 Components and Power Supply Teldat S.A.

- WAN SFP connectors on page 28

- WAN SFP interface on page 30

E Eth WAN-2 Base-T. WAN Gigabit Ethernet.

For more information on the WAN interface, refer to:

- WAN connections on page 16

- WAN Base-T connectors on page 28

- WAN Base-T interface on page 30

F 4-port Gigabit LAN Ethernet (LAN1 to LAN4).

For more information on the LAN interface, refer to:

- 4-port Ethernet LAN connections on page 15

- LAN connectors on page 28

- LAN interface on page 30

G CONSOLE. Provides access to the Teldat Connect-FWG local console for config-
uration and monitoring purposes.

- Connecting for configuration on page 18

- Configuration connector on page 29

- Configuration interface on page 33

H USB 3.0 Ports.

For more information on the USB 3.0 connector, refer to:

- Plug-in modules on page 14

- on page

- USB 3.0 interface on page 33

I RESET. Reset button. For further information on how the reset button works,
please see RST button on page 15.

J Cell connectors (Main and Aux 1). Depend on model.

For more information on the Cellular interface, refer to:

- WWAN antenna connection (cell connector) on page 17

- WWAN connector on page 28

- Wireless WAN interface on page 31

In addition to the foregoing, the rear panel also has LEDs linked to the LAN and WAN Ethernet interfaces.

3.1.2.1 LEDs

The following figure shows the router's Ethernet LAN LED indicators:

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Teldat S.A. 3 Components and Power Supply

Fig. 4: LAN LEDs

LAN Ethernet LED indicators

LED Description

Green - Steady: 10/100/1000M link established.

- Blinking: Transferring data.

Yellow - Steady: 1000M link established.

None Interface is either unavailable, not installed, or not registered.

The following figure shows the router's WAN LED indicators:

Fig. 5: WAN LEDs

WAN Ethernet LED indicators

LED Description
Copper status
Green
- Steady: 10/100/1000M link established.

- Blinking: Transferring data.

Yellow Fiber status:

- Steady: 1000M link established.

None Interface is either unavailable, not installed, or not registered.

3.1.3 Side panel

SIM holder and Kensington slot are located on the side panel.

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3 Components and Power Supply Teldat S.A.

Fig. 6: Right side panels

The connectors are as follows:

Side panel connectors

Item Description

A Kensington security slot

For further information, please see on page .

B
SIM Card. Slot where you can insert the SIM card.

Refer to Installing the SIM card on page 18 for more information on SIM installa-
tion.

3.2 Mounting an anti-theft security cable

Teldat Connect-FWG devices have been equipped with a standard Kensington security slot to which a security
cable can be attached. The T-bar lock of the security cable allows the device to be attached to an anchor point, thus
preventing potential thefts.

The security slot is located on the rear panel of the housing, as shown in the following figure:

Fig. 7: Security Slot

3.3 Installation

3.3.1 Standalone
Teldat Connect-FWG devices can be placed as standalone on a flat, stable surface.

Make sure there is enough space around the router (for ventilation purposes) and check that the power cord and
data cables can easily reach it.

Workplace conditions. Main characteristics

• Avoid humid and/or dusty locations.

• Direct exposure to sunlight and other heat sources should be avoided. The device should not be placed amongst
papers, magazines or other elements that could hinder natural air circulation.
• The device should not be placed close to strong electromagnetic fields (such as speakers, engines, etc.).
• Knocks and/or strong vibrations should be avoided during transport, operation and storage.

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Teldat S.A. 3 Components and Power Supply

3.3.2 Wall mounting

The Teldat Connect-FWG can be mounted on the wall.

There are two slots on the underside of the device, used to fix it to the wall.

We recommend the following accessories for wall mounting, valid for solid and Gypsum board (plaster) walls:

• 2 screws: M4x20, 6.50-7mm diameter, 2.0mm head, 20mm length.

Fig. 8: Screw

• 2 wall anchors: 1/4X1, 8 mm diameter, 25mm length.

Fig. 9: Wall anchor

Warning

The screws must go into a wall stud (wood) or a wall anchor of the appropriate type for the wall. Screws
into drywall are not strong enough to mount the router.

Warning

Make sure that there are no concealed pipes and cables at the desired drilling location before drilling
any mounting holes. Damage to electricity cables, gas, water and sewage pipes can result in death or
material damage. Choose the installation location so that as few obstacles or electrical appliances as
possible disturb the connection.

Note

The screws and anchors are not delivered with the router.

There are two slots on the underside of the device that can be used to fix it to the wall. You can see this in the follow-
ing figure:

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3 Components and Power Supply Teldat S.A.

To mount the router on a wall or another surface, follow these steps:

Procedure

Step 1. Align the two screws horizontally on a wall (or any other vertical surface) and install them 16.0 cm (6.3
inches) apart.

The screws should protrude 0.6 cm (0.25 inch) from the wall surface.

Warning

If you are installing the screws into drywall, use hollow-wall anchors (8 mm – 5/16 inch) to secure the
screws. If the screws are not properly anchored, the strain of the cables connected to the router's back
panel could pull the router from the wall.

Step 2. Hang the router on the screws.

3.3.3 Rack mounting

Teldat Connect-FWG devices can be installed in a 19” rack.

Note

The necessary kit is not provided by default and has to be acquired separately.

The rack kit consists of two brackets (A and B) and two screws (C).

Fig. 11: Rack mounting kit

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Teldat S.A. 3 Components and Power Supply

The kit can be installed at the front or back of the device.

Fig. 12: Front panel installation option

Fig. 13: Rear panel installation option

To install the kit, follow these steps:

• Step 1. Place side A as shown in the image. Place the bracket at the bottom (1) and adjust it until it is fastened and
in line with the side panel (2).

Fig. 14: Side A installation

• Step 2. Do the same with side B.

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3 Components and Power Supply Teldat S.A.

Fig. 15: Side B installation

• Step 3. Insert screws C using a screwdriver. Use a Phillips PH1 screwdriver to fasten the screws.

Fig. 16: Screws

Fig. 17: Screw installation

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Fig. 18: Screw placement

Fig. 19: Screw view

• Step 4. Make sure the mounting points (green arrows) are correct , as shown in the following figure

Fig. 20: Mounting points

The device is now ready for rack installation.

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3 Components and Power Supply Teldat S.A.

Fig. 21: Rack kit installed

3.4 Plug-in modules

The Teldat Connect-FWG does not have plug-in modules.

Reserved for future use.

3.5 Power source

The Teldat Connect-FWG router is powered through an external AC/DC power adapter.

Warning

The equipment must be used with the power supply provided by the manufacturer.

To power the router, plug the power supply into the mains supply and the DC connector.

Fig. 22: DC Connector

To avoid electric shocks, residual current circulation, and other unwanted effects that also affect communications, the
following is recommended:

Warning

All interconnected communication devices should be plugged into THE SAME GROUNDED POWER
OUTLET, which should at the same time be of good quality (lower than 10 ohms).

We recommend connecting all data devices to the same power source regardless of whether the work-
place has an uninterrupted power supply system (UPS), a regulated supply or is independent of other
power supplies (such as lighting, etc.). This will help to prevent malfunctions and premature aging of
the drivers and other components.

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3.6 RST button

The different RST button features are described below.

Fig. 23: RST button

3.6.1 Rebooting the device

Once the device is operating normally, pressing the RST button will force a restart.

3.6.2 Default configuration

The RST button allows you to boot the device with its default configuration through the following steps:

• With the device switched off, keep the RESET button pressed until the device switches on.
• The SYS LED (green) will light up and the WLAN-2 LED will begin to blink. This blinking will continue for 10
seconds.
• For the device to boot with the default configuration, release the Reset button while the WLAN-2 LED is blinking
(i.e., before the 10-second period expires).

Once the default configuration is running, the router's default configuration establishes the following access IP and
mask address:

• IP address: 192.168.0.1
• IP mask: 255.255.255.0

Note

Some devices leave the factory with customized settings. This personalization means your router's de-
fault configuration (and that of the embedded access point, where applicable) may be different from the
one shown above.

3.7 Data connections

The Teldat Connect-FWG router has the following data connections.

3.7.1 4-port Ethernet LAN connections

The Teldat Connect-FWG router incorporates 4 10/100/1000 Base-T ports with automatic MDI/MDIX to connect to a
local area network (LAN).

Please pay careful attention to the labeling to avoid mistaking this switch for other types of ports:

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3 Components and Power Supply Teldat S.A.

Fig. 24: LAN ports

Note

Only the LAN 1 connector is available during booting and in BIOS mode.

Note

By default, the LAN ports are configured as independent and have their own MAC address. They are
identified as ethenet0/0/0 (LAN1) to ethernet0/0/3 (LAN4).

If you need them to belong to a bridge, please see manual: “Teldat Dm717-I Bridge ” for more informa-
tion.

3.7.2 WAN connections

The Teldat Connect-FWG has 2 Gigabit Ethernet interfaces for WAN connection. These ports have 2 connectors -
SFP for an optical link and RJ45 for a 10/100/1000 Base-T link - but they cannot work simultaneously.

Please pay careful attention to the labeling to avoid mistaking these ports for other types of ports:

Fig. 25: WAN connectors

Note

These WAN interfaces have a UTP/Fiber Media Auto Detection feature.

Only one of the connectors must be used for proper operability.

Note

WAN connectors do not work during booting and in BIOS mode.

Note

An appropriate software license may be required for the second WAN (WAN 2) interface to work.

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3.7.2.1 Laser information

Choose SFP transceivers that meet the following regulations

• Class 1
• IEC/EN60825-1:2007 2nd Edition or a later one, European standard
• FCC 21 CFR Chapter 1, Subchapter J (in accordance with FDA and CDRH re-
quirements)
• Application of CE marking in accordance with the 2014/30/EU EMC Directive
and the 2014/35/EU Low Voltage Directive
• UL and/or CSA registered component for North America
• 47 CFR Part 15, Class A

Warning

Laser Radiation. Do not use optical instruments directly or without proper protection. CLASS 1 LASER
PRODUCT.

The SFP modules to be installed in the card socket should be class 1 devices that comply with the IEC/
EN 60825-1:2007 standard.

3.7.3 WWAN antenna connection (cell connector)

The Teldat Connect-FWG has two WWAN antenna connectors to install the antennas provided.

To assemble or dismantle the antennas, simply screw or unscrew them into or out of the SMA connectors located on
the rear panel of the router.

Installing these antennas in the Teldat Connect-FWG is essential to improve the quality of the signal received and
transmitted by the cellular model.

Note

To achieve high-quality performance, the router should always have the WWAN antennas installed.

Some cellular telephony technologies use the antenna diversity technique to improve the quality of the received sig-
nal . The Teldat Connect-FWG router family incorporates several WWAN connectors for this.

Fig. 26: WWAN Main and Aux antennas

When the antennas are not directly connected to the router but installed through extension cords, the minimum dis-
tance between the two must be 7 cm. The maximum recommended distance between them is 25 cm.

To achieve optimum performance, the radio frequency accessories installed (antennas and cables) should be those
recommended by Teldat.

Teldat offers a range of suitable accessories (90º mount antennas, antennas for outdoor installation, antennas for
ceiling installation, extension cables, etc.) for different locations.

Teldat Connect-FWG 17
3 Components and Power Supply Teldat S.A.

3.7.3.1 Placing the antenna

The orientation of the antenna and its location with respect to other wireless devices and radiation sources (such as
communication devices, personal computers, etc.) can impact device performance.

Antennas transmit and receive radio signals. Environmental factors (such as the distance between the device and
the base station), physical obstacles and other RF interferences can impact their performance.

For optimum coverage, follow these steps:

• Whenever possible, place the antenna where there are no physical obstacles. Obstacles between the antenna and
the base station degrade the wireless signal. Place the antenna above ground level facing the nearest base sta-
tion.
• The density of materials also affects antennas. Place them away from any type of wall, metal screens, mirrors, etc.
• Do not place the antenna near columns, which may throw shadows and reduce the coverage area.
• Keep the antenna away from metal pipes (such as those used for plumbing, air-conditioning, etc.).
• Please bear in mind that other wireless devices (such as telephones, microwaves, etc.) can temporarily interfere
with the quality of the radio signal.
• We do not recommend installing antennas near, or between, racks containing communication devices, computers,
etc. Use an extension cable and place the device outside.

The following recommendations are applicable to all wireless devices:

• Do not touch or move the antenna while the device is transmitting or receiving.
• When the antenna is transmitting, do not touch any equipment that contains devices that radiate very close to, or
touching, any exposed part of the body (particularly the face and eyes).
• Do not install the device in areas where the atmosphere is potentially explosive.
• Wireless devices can cause interferences in other devices. Do not use the device in areas where medical equip-
ment is installed.

3.7.4 Wireless LAN internal antennas

The Teldat Connect-FWG has two integrated antennas for a Wireless LAN module covering both the 2.4 GHz and 5
GHz bands.

3.7.5 Connecting for configuration

The Teldat Connect-FWG router has an RJ45 female connector on the rear panel (labeled "CONSOLE.") that
provides access to the device's local console

For further information, please see Connecting to the device on page 26.

Fig. 27: CONSOLE. Connector

3.8 Installing the SIM card

The Teldat Connect-FWG router has a Wireless WAN interface that may need a SIM card to operate.

The Teldat Connect-FWG has one protected SIM tray located on its side panel, as shown in the following figure.

18 Teldat Connect-FWG
Teldat S.A. 3 Components and Power Supply

Fig. 28: SIM tray

To access the internal SIM, remove the SIM cover and insert the SIM card in its slot.
(1) Use a Phillips PH1 screwdriver to loosen the screw of the card slot cover found on the side of the router and re-
move the cover.
(2) To insert the SIM card:
Insert the SIM card with the connectors' side facing down in the slot and then push the card all the way in until
it clicks. Make sure the card is facing the right way, as shown in the following image.

Fig. 29: SIM installation

(3) To remove the SIM card:

Press the SIM card further into the slot and release.
(4) Insert the card slot cover and tighten the screw.

Warning

Never install the SIM cards when the device is switched on.

Always disconnect the device form the main power supply before installing the SIM cards.

Always disconnect the device before removing the casing to access the trays.

When inserting the SIM cards, please protect yourself against electrostatic discharges (ESD).

Do not touch the SIM card connectors.

Teldat Connect-FWG 19
4 Compliance Teldat S.A.

Chapter 4 Compliance

4.1 Manufacturer information

Brand Teldat

Manufacturer Teldat S.A.

Country Spain

Postal Address Isaac Newton, 10

Parque Tecnológico de Madrid, 28760

Tres Cantos, Madrid, Spain

International Phone +34 91 807 65 65

4.2 Risk identification

WARNING: Signal word used to designate a potentially dangerous situation that
may cause severe injuries or death if not avoided.

4.3 Safety warnings

                  

           !       

"              #         

$     "%&  '  (              

   

) *  +   "%,+-    (    !        * .

   

/               "%&'        # 

          

0 1                         &0)**

2 0)*"1 /134&

 *$/        .    2     
   5"&6" 789:;+2<:88=   

0     .   5         0)*"1/134>

"1 >0)**" 2

20 Teldat Connect-FWG
Teldat S.A. 4 Compliance

*$/+%'   >        '   >+2+ 

?    5"&6" 789:;+2<:88=  

1  #              #  /  0)*"1 &0)*"

2

0 # *$/       .   @        
&0)*" 2       5"&6" 789:;+2<:88=

    *5%          

)                  *5% 

)                 

A    *5% '            
B"*C

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5    *  .  *5%+>  '         

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      @  *5%        

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                      @

)    @  *5%'  G@      H  B"*C

        @  *5%

         BC                

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  * -   -  A  .   '  -   @+
   )  A       *   .        
 '   1  !   

0             B C    
I     0                 
                

5      '  +   B9 J ;627 C   
 5        '           
 K .          

Teldat Connect-FWG 21
4 Compliance Teldat S.A.

A *    *   .     '   * 

 - B9 J ;627 DC'    * !    A   * 
    .  ' . D    ,.    1-.   1 
    A   L

*          '        B9 + ;627 +
C   @    *      H    '    #   
            M          

%.                     

' '                 &  +
                         
   

,  *      F '      F  .      
   5 *  .E  +' *  +' A+   )    
*   A *   5     '  E   
    .      )   E 

)   ' I             1   M

 ' '     G  '  -      N  +
       " @        #      H 
  G       ( # 

4.4 WEEE information

The crossed-out wheelie bin symbol indicates that the device must be disposed of
separately from normal domestic waste at the end of its useful service life. Please
use an appropriate waste disposal facility.

Das auf dem Gerät befindliche Symbol mit dem durchgekreuzten Müllcontainer
bedeutet, dass das Gerät am Ende der Nutzungsdauer bei den hierfür vorgese-
henen Entsorgungsstellen getrennt vom normalen Hausmüll zu entsorgen ist.

El símbolo del contenedor con la cruz, que se encuentra en el aparato, significa

que cuando el equipo haya llegado al final de su vida útil, deberá ser llevado a los
centros de recogida previstos, y que su tratamiento debe estar separado del de
los residuos urbanos.

4.5 REACH
In compliance with the REACH Candidate List, the delivered product and product packaging do not contain chemical
substances above a concentration limit of 0.1% weight by weight (w/w). This declaration will be updated whenever
any changes occur or other chemical substances are added to the REACH Candidate List. Information is currently
provided to consumers upon request.

4.6 Power usage and energy efficiency

This device is an Energy Related Product (ErP) with High Network Availability (HiNA) and automatically switches to a
power-saving Network Standby mode when no packets have been transmitted for 10 minutes (set by default).

When the Teldat Connect-FWG is not needed, it can also be turned off disconnecting the power supply to save en-
ergy.

22 Teldat Connect-FWG
Teldat S.A. 4 Compliance

Network Standby: 7.2W

All Teldat Connect-FWG interfaces can be shut down individually. Check the configuration manuals to learn how to
disable each interface. For further information, please see manual: Teldat “Dm772-I Configuration Interfaces”.

4.7 PSU energy efficiency

According to Commission Regulation (EU) 2019/1782 laying down ecodesign requirements for external power sup-
plies pursuant to Directive 2009/125/EC of the European Parliament and of the Council and repealing Commission
Regulation (EC) No 278/2009, the instruction manuals for end-users shall include the following information:

Model WA-36N12R

Manufacturer Name ASIAN POWER DEVICES INC. (APD)

Manufacturer Address NO.5 LANE 83. LUNG-SOU ST, TAO-YUAN CITY, TAIWAN R.O.C.

Input Voltage 100-240 Vac

Input AC frequency 50-60 Hz

Output voltage 12.0 V

Output current 3.0 A

Output power 36.0 W

Average active efficiency 87.403 %

Efficiency at low load (10%) 78.3 %

No-load power consumption Lower than 0.1 W

Teldat Connect-FWG 23
4 Compliance Teldat S.A.

4.8 EC declaration of conformity

English (EN) Hereby, Teldat S.A. declares that telecommunications equipment Teldat Con-
nect-FWG complies with:

Directive 2014/53/EU (RED) or

Directive 2014/30/EU (EMC)

Directive 2014/35/EU (LVD)

Directive 2009/125/EC (ErP)

Directives 2011/65/EU and 2015/863/EU (RoHS)

of the European Parliament and of the Council.

German (DE) Deutsch Hiermit erklärt Teldat S.A. die Übereinstimmung des Geräts Teldat Connect-FWG
mit:

Richtlinie 2014/53/EU (RED) oder

Richtlinie 2014/30/EU (EMC)

Richtlinie 2014/35/EU (LVD)

Richtlinie 2009/125/EG (ErP)

Richtlinien 2011/65/EU und 2015/863/EU (RoHS)

des Europäischen Parlaments.

Spanish (ES) Español Por la presente, Teldat S.A. declara que el tipo de equipo de telecomunicaciones
Teldat Connect-FWG cumple con:

Directiva 2014/53/EU (RED) o

Directiva 2014/30/UE (EMC)

Directiva 2014/35/UE (LVD)

Directiva 2009/125/CE (ErP)

Directivas 2011/65/UE y 2015/863/UE (RoHS)

del Parlamento Europeo y del Consejo.

The EC declaration of conformity and additional product documentation can be accessed here:

http://www.teldat.com/conformity

4.9 CE marking
This equipment is in conformity with CE procedures and marking.

24 Teldat Connect-FWG
Teldat S.A. 4 Compliance

4.10 National restrictions

In accordance with Article 10 of 2014/53/EU, we inform you that national restrictions and requirements may apply for
authorization purposes. These can change with time. Teldat S.A. recommends that you check with local authorities
for the latest status of national regulations.

This product is supplied with antennas in order to fulfill local regulations. Do not choose other antennas. To comply
with power limits and RF exposure requirements, the antennas used for this transmitter must be installed in such a
way that they are always separated from nearby persons by a minimum distance of at least 25 cm.

4.11 Operating frequency

To find out more about operating frequencies and the maximum power transmitted in the frequency bands in which
the radio equipment operates, see appendix RF WAN specifications on page 34 andWI-FI specifications on page 34.

4.12 Intended use of the equipment

The Teldat Connect-FWG can be deployed as a Customer Premises Equipment (CPE) in corporate branch offices
or in environments managed by the service provider.

This product must only be used indoors.

Teldat Connect-FWG 25
Technical Information Teldat S.A.

Appendix A Technical Information

A.1 Troubleshooting
The following table can help you solve problems when installing the device. If you cannot resolve the issue, please
contact your dealer for more information.

Symptom Solution

None of the LEDs light up on Check the power supply to the router (power source, ON/OFF switch, main power
the router. outlet).

You have forgotten the router's Ignore the configuration through the RST button (as explained in the relevant sec-
access password. tion).

The LAN connector LED never Check the Ethernet cable and the connection to the network.
lights up.
For further information, please see manual: “Teldat Dm709-I LAN Interfaces”.

The WAN connector LED never Check the Ethernet cable and the connection to the network.
lights up.
Check the appropriate license is available for use.

For further information, please see manual: “Teldat Dm709-I LAN Interfaces”.

The Wi-Fi LED never lights up in Check the router configuration and that of the remote station(s).
green.
For further information, please see manual: “Teldat Dm771-I WLAN Interfaces”.

The Cell LED never lights up. If the device has a cellular interface, check the SIM installation, PIN setting and
network configuration: APN and Authentication parameters.

For further information, please see manual: “Teldat Dm781-I Cellular Interface ”.

The Cloud LED never lights up Check if the server configuration has a valid management endpoint configured
in green. (feature management platform).

For further information, please see manual: “Teldat Dm830-I MNGPLAT feature”.

A.2 Updating the software

The Teldat Connect-FWG router can be updated to new versions. Please contact your dealer for further details on
new releases.

There are several ways to update a Teldat router. For further information, please see manual: “Teldat Dm748-I Soft-
ware Updating”.

The software required to update Teldat routers is supplied in a format known as distribution, which contains all the
files needed to update your device and in-depth information on their content.

The embedded access point (if available) can also be updated to new versions. Please contact your dealer for further
details on new releases for the embedded access point.

A.3 Connecting to the device

26 Teldat Connect-FWG
Teldat S.A. Technical Information

A.3.1 Connecting using the local console (CONSOLE connector)

The Teldat Connect-FWG router has a RJ45 female connector on the front panel, known as CONSOLE, which
provides access to the device's local console.

Fig. 30: CONSOLE Connector

To configure this, you must connect the Aux port to an asynchronous terminal (or to a PC with terminal emulation).

Note

The configuration for the terminal must be:

- Speed: 115200 bps.

- Eight data bits.

- One stop bit.

- No parity bit.

- No type of flow control.

Connection to the configuration port can be carried out using the RJ45 connector cable, supplied with the device,
and an RJ45 female-DB9 female adapter (also provided).

Fig. 31: Connecting for Configuration

For further information, please see manual: “Teldat Dm704-I Configuration and Monitoring”.

A.4 Connectors

Teldat Connect-FWG 27
Technical Information Teldat S.A.

A.4.1 LAN connectors

RJ45 LAN RJ45 PIN FE Signals GE Signals

1 BI-DA+ BI-DA+

2 BI-DA- BI-DA-

3 BI-DB+ BI-DB+

4 -- BI-DC+

5 -- BI-DC-

6 BI-DB- BI-DB-

7 -- BI-DD+

8 -- BI-DD-

A.4.2 WAN Base-T connectors

RJ45 WAN RJ45 PIN FE Signals GE Signals

1 BI-DA+ BI-DA+

2 BI-DA- BI-DA-

3 BI-DB+ BI-DB+

4 -- BI-DC+

5 -- BI-DC-

6 BI-DB- BI-DB-

7 -- BI-DD+

8 -- BI-DD-

A.4.3 WAN SFP connectors

SFP

Standard SFP connector

A.4.4 WWAN connector

Devices equipped with this interface have two SMA female connectors installed.

SMA Female PIN ANT

28 Teldat Connect-FWG
Teldat S.A. Technical Information

Internal RF in/out

External GND

A.4.5 USB 3.0 connector

Type-A
PIN Signal

1 VBUS

2 D- (USB 2.0)

3 D+ (USB 2.0)

4 SSRX- (USB 3.0)

5 SSRX+ (USB3.0)

6 GND_DRAIN

7 SSTX- (USB 3.0)

8 SSTX+ (USB 3.0)

Shell Shield

A.4.6 Configuration connector

RJ45 CONFIGURATION RJ45 PIN CONF

1 --

2 --

3 TxD

4 GND

5 GND

6 RxD

7 --

8 --

A.4.7 Power supply connector

Jack 5.5/2.5mm PIN

Internal -> POSITIVE

External -> NEGATIVE

Teldat Connect-FWG 29
Technical Information Teldat S.A.

A.5 Technical specifications

A.5.1 Hardware architecture

PROCESSORS Freescale LayerScape.

MEMORY 1 GByte (DDR4)

STORAGE UNIT eMMC Memory (8 GBytes).

A.5.2 LAN interface

PROTOCOLS Ethernet (802.3).

PORTS 4-port MDI/MDX auto-detection.

SPEED 10/100/1000 Mbps (Base-T).

CONNECTOR RJ45 female.

A.5.3 WAN Base-T interface

STANDARDS Ethernet (802.3).

SPEED 10/100/1000 Mbps (Base-T).

CONNECTOR RJ45 female.

A.5.4 WAN SFP interface

STANDARDS 802.1Q (VLAN).

1000-Base-X.

MSA and SFF 8472 compliant.

SPEED 1000 Mbps full duplex.

TYPES LX/LH (single-mode 1310 nm).

SX (multi-mode 850 nm).

ZX (single-mode 1550 nm).

CONNECTOR Standard SFP connector.

30 Teldat Connect-FWG
Teldat S.A. Technical Information

A.5.5 Wireless WAN interface

WWAN Standard/Bands EM06-E:

• LTE:
• 3GPP Release 11
• FDD. B1, B3, B5, B7, B8, B20, B28, B32
• TDD: B38, B40, B41
• 2xCA :
• B1 + B1/B5/B8/B20/B28;
• B3 + B3/B5/B7/B8/B20/B28;
• B7 + B5/B7/B8/B20/B28;
• B20 + B32;
• B38 + B38;
• B7 + B3/B7/B20;
• B40 + B40;
• B41 + B41
• WCDMA:
• 3GPP Release 9
• B1, B3, B5, B8

Speed (DL/UL) The presented data rates are theoretical only, and the actual value depends on
network condition.

EM06-E

• LTE Cat 6.
• FDD. 300Mbps/50Mbps
• TDD: 222Mbps/26Mbps
• HSPA+ Cat 24/6: 42Mbps/5.76Mbps

CONNECTOR Two SMA connectors

SIM Slot 1 Mini-SIM (2FF) ISO/IEC 7810:2003, ID-000 (1.8V / 3V)

ANTENNA Devices equipped with this interface are shipped with two (LTE) multi-band swivel-
mount dipole antennas.

Teldat Connect-FWG 31
Technical Information Teldat S.A.

A.5.6 Wireless LAN interface

WLAN standards 802.11 a/b/g/n/ac/ax MIMO 2x2 Dual-Band, Dual-Concurrent

Concurrent 2.4 and 5 GHz sup- 5 GHz

ported modes 2.4 GHz

Scn Mode Tech B/W Mode Tech B/W

1 2x2 802.11n 40MHz 2x2 802.11ax 80MHz

2 2x2 802.11n 40MHz 1x1 802.11ax 80MHz

1Rx Zero wait 80MHz

DFS

3 2x2 802.11ax 40MHz 2x2 802.11ac 40MHz

Frequency bands 2.4 GHz in- 2400-2483.5 MHz: max. 100 mW EIRP (20dBm).
door and outdoor (EU)

Frequency bands 2.4 GHz in- 2400-2473 MHz: max. 100 mW EIRP (20dBm).
door and outdoor (USA)

Frequency bands 5 GHz indoor 5170-5330 MHz; max. 200 mW EIRP allowed
(EU), indoor and outdoor (USA)

Frequency bands 5 GHz indoor 5490-5710 MHz; max. 1000 mW EIRP allowed
and outdoor (EU/USA)

Frequency bands 5 GHz indoor 5735-5835 MHz; max. 1000 mW EIRP allowed
and outdoor (USA)

Modulation Techniques DSSS, OFDM, DBPSK, DQPSK, CCK, 16 QAM, 64 QAM.

Automatic Rate Selection (ARS) Available.

Transmission rate Automatic.

Data rates 802.11b: 1, 2, 5.5, 11 Mbps.

802.11a/g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps

802.11n: up to 150 Mbps-single

802.11n: up to 300 Mbps-2×2 MIMO

802.11ac: up to 192.6 Mbps (20 MHz channel)

802.11ac: up to 400 Mbps (40 MHz channel).

802.11ac: up to 866.7 Mbps (80 MHz channel)

802.11ax: 2.4GHz up to 458 Mbps, 5 GHz up to 1.2 Gbps.

Output power limitation Adjustable

Output Power @2.4GHz: Max. 16,35 dBm

@5GHz: Max. 18,12 dBm

32 Teldat Connect-FWG
Teldat S.A. Technical Information

Bandwidth 802.11n: 20/40 MHz

802.11ac: 20/40/80 MHz

802.11ax: 20/40/80 MHz

Integrated directional dual-band MIMO array
Antenna

A.5.7 USB 3.0 interface

TERMINAL Two USB 3.0 (Super Speed) host ports.

CONNECTOR Type-A.

A.5.8 Configuration interface

LOCAL TERMINAL RS-232 9600-8-N-1 without flow control.

CONNECTOR RJ45 female on the rear panel.

A.5.9 Power supply

INPUT VOLTAGE +12V DC.

INPUT CURRENT 3 A.

CONNECTOR Jack 5.5/2.5 mm.

A.5.10 Dimensions and weight

TYPE Desktop / chassis for a 1 U high Rack mount enclosure.

DIMENSION 232.8mm X 183.2mm X 45.2mm (excluding LTE antenna)

WEIGHT 0.6 Kg

A.5.11 Environmental specifications

TEMPERATURE OPERATING NORMALLY: 0 ºC to 40 ºC.

STORED: -25 ºC to 70 ºC.

RELATIVE HUMIDITY 10 % to 95 %.

Teldat Connect-FWG 33
CE Radio Information Teldat S.A.

Appendix B CE Radio Information

This section includes some of the European radio frequencies that comply with CE regulatory requirements. Custom-
ers may obtain additional country-specific bands upon request.

B.1 RF WAN specifications

WWAN connectivity is provided by an additional module installed on the router. The exact module installed will de-
pend on your particular router model.

Technology: LTE. EM06 specifications.

Bands Frequencies Conducted Transmit Power

Band 1 Tx: 1920-1980 MHz +23 dBm ± 2 dB

Rx: 2110-2170 MHz

Band 3 Tx: 1710–1785 MHz +23 dBm ± 2 dB

Rx: 1805–1880 MHz

Band 7 Tx: 2500–2570 MHz +23 dBm ± 2 dB

Rx: 2620–2690 MHz

Band 20 Tx: 832–862 MHz +23 dBm ± 2 dB

Rx: 791–821 MHz

Band 28 Tx: 703–748 MHz +23 dBm ± 2 dB

Rx: 758–803 MHz

Technology: UMTS(WCDMA)/ HSDPA/ HSUPA/ HSPA+/ DC-HSPA+. EM06 specifications.

Bands Frequencies Conducted Transmit Power

Band 1 Tx: 1920-1980 MHz +24 dBm +1/-3 dB

Rx: 2110-2170 MHz

Band 3 Tx: 170–1785 MHz +24 dBm +1/-3 dB

Rx: 1805–1880 MHz

Band 8 Tx: 880–915 MHz +24 dBm +1/-3 dB

Rx: 925–960 MHz

B.2 WI-FI specifications

This product is supplied with internal antennas.

Technology: WLAN 802.11a/b/g/n/ac/ax.

Number of Channels • 2.4GHz.

• EU, 1 ~ 13
• USA: 1 ~ 11

34 Teldat Connect-FWG
Teldat S.A. CE Radio Information

• 5GHz
• EU, USA:
36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136,140,149,
153,157,161,165

Tx Power • 2.4GHz.
• 11b (11Mbps): 18 dBm
• 11g (54Mbps): 17 dBm
• 11n (HT20 MCS7): 16 dBm
• 11n (HT40 MCS7): 16 dBm
• 11ax (HE20 MCS11): 14 dBm
• 11ax (HE40 MCS11): 14 dBm
• 5GHz
• 11a (54Mbps): 16 dBm
• 11n (HT20 MCS7): 16 dBm
• 11n (HT40 MCS7): 16 dBm
• 11ac(VHT20 MCS8): 15 dBm
• 11ac(VHT40 MCS9): 15 dBm
• 11ac(VHT80 MCS9): 15 dBm
• 11ax(HE20 MCS11): 12 dBm
• 11ax(HE40 MCS11): 12 dBm
• 11ax(HE80 MCS11): 12 dBm

Receiver Sensitivity • 2.4GHz.

• 11b(11Mbps): -88 dBm
• 11g(54Mbps): -75 dBm
• 11n(HT20 MCS7): -72 dBm
• 11n(HT40 MCS7): -70 dBm
• 11ax(HE20 MCS11): -62 dBm
• 11ax(HE40 MCS11): -59 dBm
• 5GHz
• 11a(54Mbps): -68 dBm
• 11n(HT20 MCS7): -66 dBm
• 11n(HT40 MCS7): -64 dBm
• 11ac(VHT20 MCS8): -61 dBm
• 11ac(VHT40 MCS9): -58 dBm
• 11ac(VHT80 MCS9): -55 dBm
• 11ax(HE20 MCS11): -56 dBm
• 11ax(HE40 MCS11): -53 dBm
• 11ax(HE80 MCS11): -51 dBm

Teldat Connect-FWG 35