Techno star college

Answer

Project -1
Task 1.1

 Work safely
 Implement work place safety requirements
 Participate in OHS consultative processes
 Follow safely procedures

Task 1.2

 Hazardous work processes

 Unsafe work practice
 Toxic or hazardous materials
 Hazardous equipment
 Un stable personal

Task 1.3

 Noise
 Manual handling
 Machines& equipments
 Electricity
 Damage to property
 Damage to the environment
 Hazardous work processes

Task1.4

 Hazard is a potential source of harm or adverse health effect on a person or persons

 Risk is the chance of something occurring that will result in injury or damage

Task 1.5

 Wearing protective equipments

 Using equipments & machinery correctly
 OHS personal
 Taking regular breaks
 Emergence contact number

Task 1.6

Business equipment

 Answering machine

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 Binder
 Fax machine
 Photocopier
 Printer
 Telephone
 Shredder

Equipment instruction

 Manufacturers guide line

 OHS guide line & procedures
 Procedures manual
 Training notes

Resource

 Equipment
 Facilities
 Human resource
 OHS resource
 Stock & supplies

Task 1.7

Recorded

 Equipments service call firms

 Purchase order
 Service repair firms
 Warranties

Maintenance

 Adding tone
 Learning equipment regularly
 Cleaning paper jams
 Replacing paper
 Organizing paper

Task 1.8

 Select equipment or resources

 Operate equipment
 Maintain equipments or resources

Projct-2

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Task 2.1

 Work with in organizational requirements

 Work in a team
 Develop effective work habits

Task 2.2

Employee right

 Safe work place

 Protection from discrimination
 To be paid based on agreement
 Union representation
 Know the terms &condition of employment

Employee responsibilities

 Attendance
 Punctuality
 Confidentiality
 Law full order
 Work in competent manner

Employer right

 To dismiss you if you commit a crime

 Negligent &careless or course an accident
 Commit acts of disloyalty such as revealing confidential information

Employer responsibilities

 Providing a safe env’t free from discrimination and sexual harassment (refer to relevant sate
/territory and common wealth antidiscrimination legislation)

Task 2.3

 Set clear goals and objective

 The function necessary to achieve the goals have been determined
 The staff &resource necessary to perform the function have been established
 Organizational values standards & behavior are followed by all employees

Task 2.4

 Discussion and negotiating and tasks with other members

 Identifying and reporting and risks or hazards
 Listening to the ideas and opinions of the others in the team
 Sharing knowledge & skills

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 Solving problems as a team
 Using business environment according to guidelines

Task 2.5

 Display courteous & help full manners at all time

 Complete allocated tasks as required
 Seek assistance when difficulties arise
 Use questioning techniques to clarify instructions or responsibilities
 Identify & display a non discriminatory attitude in all contacts with staff management or
clients

Task 2.6

 Academic results
 Interpersonal skills
 Organization skills
 Personal attributes
 Personal skill E.g.:- demonstrated leadership ,teamwork
 practical skills directly related to a work place

Task 2.7

- seek advice on future career directions

 identify possible career directions in industry organization
 identify & prioritize personal work goals
 discuss future work /career direction with appropriate people
 take in to account personal values & attitudes regarding work &business
 identify additional skills quarried &determine appropriate method
- conduct self assessment of skills
 identify work &study experience relating to business
 assess current skills ,knowledge& attitudes against check list of relevant
competencies
 discuss result of self assessment with trainer
 identify future skill development needs
- prepare portfolio of evidence

Task 2.8

- methods to aquaria skill

 attendance at work shop or demonstration
 formal course participation
 on the job coaching or monitoring
 work experience
- company resource
 human

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 time
 financial resource
 stock & supply
 equipment / machines

Task 2.9

 identifying & repotting any risks or hazards

 sharing knowledge & skills
 solving problems as a team
 using business equipment according to guide line

Project -3
Task3.1

 contact details
 education &extra-curricular Activities
 past employment /or volunteer work
 personal attributes skills strengths
 professional development i.e. formal or informal courses undertaken
 work experience
 work related or personal references

Task 3.2

 academic results including inform al studies

 personal interests & experiences
 previous employment
 recreational experience
 volunteer work
 work experience

Task 3.3

 assessment of current competencies

 building a picture of personal attributes
 documentation of competencies relevant to the work place
 identification of areas for further skill development
 identification of strength & weaknesses

Task 3.4

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 identify current resource use
 comply with environmental regulations
 seek opportunities to improve resource efficiency

Task 3.5

 examining & documenting resources efficiency

 examining invoices from suppliers
 examining relevant information
 measuring resource usage under d/f conditions
 reporting from other parties involved in the process of identifying & implementing
improvements

Task 3.6

 maximizing opportunities to improve business environmental performance

 minimizing environmental risks
 promoting more efficient production consumption or natural resource minimizing waste by
participating in or using waste by participating in or using a waste management system
 using resources efficiently such as material usage, energy usage/seeking alternative resources
Or energy conservation /or efficient water usage

Task 3.7

-a suggestion may include an idea that helps to

 improve energy efficiency

 increase use of renewable ,recyclable, reusable& recoverable resources
 maximize opportunities such use of solar power or other alternative forms of
energy ,where appropriate other alternative forms of energy , where appropriate
 prevent & minimize risks
 reduce emissions of green house gases
 reduce use of non-renewable resources

Task 3.8

 green office program

 supply chain program for purchasing sustainable products or environmental management
frame work

Project 4
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Task 4.1

 organize work schedule

 complete work tasks
 review work performance (i.e. by seeking supervisors feed backs & work on adjustment &
improvement in cooperation with colleagues)

Task 4.2

-factor affecting of work requirement may include

 changes to procedures or new procedures

 competing work demands
 environmental factors such as time, weather
 other work demands
 resource issues
 technology /equipment break down

Task 4.3

-feedback on performance may include

 formal /informal/ performance appraisals

 obtaining fee back from clients
 obtaining fee back from supervisors & colleagues
 personal, reflective behavior strategies
 routine organizational methods for monitoring service delivery

Task 4.4

 follow routine spoken message listening & interpreting instructions correctly recording of the
information fainting up on clarifications if instructions are not clear
 perform work place duties of written notices (i.e. correct understanding & interpretation of
written instructions attempting written instruction sequentially in the order of importance,
giving feedback to supervisors , if any , on the written instruction )

Task 4.5

 follow routine spoken message listening & interpreting instructions correctly recording of the
information fainting up on clarifications if instructions are not clear
 perform work place duties of written notices (i.e. correct understanding & interpretation of
written instructions attempting written instruction sequentially in the order of importance,
giving feedback to supervisors , if any , on the written instruction )

Task 4.6

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Idea------encoding------transmission ---------decoding------------message---------reception------ feedback

Task4.7

Respond (giving) to work place communication

 determine what need to be accomplished the intended out come

 give the reasons for doing the job
 demonstrate the skill in the task if your instructions involve machinery or equipment
 encourage questions
 ensure your timing is appropriate
 offer timely & specific feed back
 say exactly what you mean , use words the understand
 ask them to repeat what you said (Para-phrase)
 if necessary write your instruction , demonstrate or repeat again
 give instruction that are very clear & not complicated
 Make eye contact & speak clearly

Receiving to work place communication

 Listen care fully

 Say if you do not understand
 Focus on the person giving the instruction
 Ask for help if you feel you do not understand unable to full the instruction
 Keep quiet , listen ,& look at the person who is speaking to you ; sometimes as they will be
gesturing or pointing at the same time as they are speaking
 Nod or respond when you understand
 At the end check to see if you got all the message correct

Task 4.8

Written notice

 Hand written & printed material

 Internal memos
 External communication
 Electronic mail
 Briefing notes
 Marketing materials
 Journal articles

Project 5
Task 5.1

 Assess own work

 Assess quality of received articles
 Record information
 Study causes of quality deviations
 Complete documentation

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Task 5.2

 Sort - identify &eliminate all un necessary items

 Set in order-arrange necessary item in good order
 Shin- clean your work place
 Standardize- maintain high standards of housekeeping in work place organization
 Sustainable –create culture where in all members of practice that above 4s as a way of life or
doing things spontaneously without being told or self discipline or teach by doing

Task 5.3

 Work instruction
 Corrective action
 Mission statement
 Monitoring procedure
 PDCA concept

Task 5.4

 Visual inspection
 Physical measurement
 Check against design /specification

Task 5.5

 Information documentation procedures

 Company policies & procedures
 Organizational manuals
 Service manual

Task 5.6

 Organize work schedule

 Complete work tasks
 Review work performance

Task 5.7

 Green office program

 Supply chain program
 Efficiency used and energy

T ask 5.8

 Change procedure or new procedure

 Complete work demand
 Technology equipment breakdown

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 Other work demand

T ask 5.9

 Develop effective work place relation ship

 Contribute to work group activities

PROJECT 6
Task 6.1
 Commitment dedication 1.define the purpose of work
 Sense of urgency 2.Apply work value
 Love for work 3. Deal with steal protection
 Order lines 4. Maintain integrity of conduct
 Goal-oriented in the work place

Task 6.2

 Attention to detail
 Punctuality
 Innovation
 Cost consciousness
 Resources fullness
 Effectiveness
 Innovativeness / creativeness
 Productivity
 Quality of work
 5s

Task 6.4

 Economics factor
 Population distribution
 Competition
 Availability of raw material
 Availability of efficient & cheep labor
 Near to the market

Task 6.5

 Job description
 Employment arrangement
 Organization structures
 Codes of conduct
 Organization policy]
 Accountability requirement

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Task 6.6

 Provide reduction in operating cost by reducing value added activities

 Increase quality by removing waste from the workplace
 Improve safety
 Reduce expensive mistakes
 Improve customer satisfaction

Task 6.7

-role of entrepreneur

 Creating jobs
 Promoting healthy competition
 Generating wealth
 Encouraging grassroots development
 Ensuring innovation &creativity
 Prompting growth

-function of entrepreneur

 Identify gaps in the market

 Obtains finance for the business
 Manage the business
 Encourage competition

Task 6.8

- Concepts of entrepreneurships

 Self employment  risk taking

 Energy  innovation
 Need to achieve  skills
 Task oriented  independence
 Empathy  net working
 Resourcefulness  Goal oriented
 planning

PROJECT 7
Task 7.1

 Employment creation
 Increase the value of local resources
 Decentralization & diversification of business
 Promotion of technology
 Promotion of an entrepreneurial culture

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Task 7.2

 Working long –hours

 High energy
 Sacrificing other important aspects of life
 Limited social life
 Lees time with family & friends
 Large financial investment

Task 7.3

-work values /ethics concepts may include

 Commitment dedication
 Sense of purpose
 Love for work
 Sense of urgency
 High motivation
 Order lines
 Reliability & dependability
 Competence
 Goal –oriented
 Sense of responsibility
 Loyalty to work
 Etc

Quality standard

 Materials
 Intermediate product
 Final product
 Production /serving process
 Checking work against work place standard
 Identify causes of fault , record & report

Task 7.4

 Strong work ethic

 Dependability & responsibility
 Possessing a positive attitude
 Adaptability
 Honesty & integrity
 Self motivated
 Strong self confidence
 Professionalism
 loyalty

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Task 7.5

 Feed back is given to supervisor

 Assisting with soling problems
 Information is gathered through oral & written acted up on
 Explaining or clarifying policies ,procedures, instructions
 Undertakings extra tasks
 Helping colleagues to complete tasks on time
 Communicating with written notice & instructions refers to different duties
 Providing encouragement in order to foster appositive attitude

Task 7.6

 Reduce costs
 Improve quality of out put
 Increases employee involvement
 Reduces absenteeism &improve continuity
 Reduces conflict
 Enhances creativity & innovation
 Creates better adaptability & flexibility

Task 7.7

 Identify
 Record
 Reporting

Or problem solve
 Record the problem
 Reporting to designate person
 Determine the solution of problem
 Determine potential solution of problem
 Evaluate potential solution
 Select the best solution
 Implement the solution
 Verify the solution

Project 8
Task 8.1

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 Methods to acquire skills may include
 Attendance at work shop & demonstration
 Formal course participation
 On the job coaching & monitor
 Work experiences
 Resources
 Human
 Time
 Financial recourse
 Equipment/machineries

Task 8.2

 Team is group whose members influence another toward the accomplishment

of an organization objective or purpose
 Collection of individual who are interdependent in their tasks

Task 8.3

 Commitment to team success &shared goal

 Interdependence
 Inter personal
 Open communication & positive feed back
 Commitment to team process, leadership &accountability
 Honest
 Be optimistic

Task 8.4

 Physical or mental efforts pr activity directs the production or accomplishment of

 The part of a day devoted to an acceptation or under


T ask 8.5

 Quality is the ability to satisfy needs

 Is product or service free of deifies
 Quality is the customers’ perception of the value of the suppliers work output

-Quality standards

 Materials
 Intermediate product
 Final product
 Production /servicing processes

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Task 8.6

 Quality improvement
 Quality control
 Quality assurance

Task 8.7

 Understanding /describing principles, concept & scope of entrepreneurship

 Discussion with experience entrepreneurs how to become entrepreneur
 Discuss how to organize an enterprise
 Discuss how to operate an enterprise

Task 8.8

5s is

 5s is a systematized approach to organize work areas, keep rules &standards &maintain

the discipline needed to do a good job.
 5s means good housekeeping &work place organization

Results of 5s

 Improved profitability
 Efficiency
 Service
 Safety

Task 8.10 describes how to become entrepreneur?

Answer

 Entrepreneurial characteristics &that are identify

 Advantage & disadvantage of self employment
Task 8.11 show how you demonstrate work value

 Define the purpose of work

 Apply work values &ethics
 Deal with ethical
 Maintain integrity of conduct in the work place

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