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9 views7 pages

Table of Contents

Uploaded by

canzanatrishia28
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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I

II
III
IV
TABLE OF CONTENTS
Page
Title Page I
Approval Sheet II
Abstract III
Acknowledgement IV
Table of Contents V

CHAPTER 1 INTRODUCTION 1
1.1 Background of the Study 2
1.2 Theoritical Framework 5
Expectancy-Disconfirmation Theory
Service Quality Model
Kano Model
Social Exchange Theory
1.3 Conceptual Framework 7
1.4 Statement of the Problem 7
1.5 Hypothesis 8
1.6 Assumption 8
1.7 Significance of the Study 9
1.8 Scope and Limitations 9
1.9 Definition of Terms 10

CHAPTER II REVIEW OF RELATED LITERATURE 11

Sudent Satisfaction

Food Service

Food Availability

Food Costs

Food Quality

V
CHAPTER III METHODOLOGY

3.1 Research Design 25

3.2 Sampling Plan 26

3.3 Research Locale 26

3.4 Sample Size 27

3.5 Sampling Procedure 27

3.6 Research Intrument 28

3.7 Statistical Treatment 28

3.8 Ethical Consideration 29

CHAPTER IV PRESENTATION, INTERPRETATION, AND ANALYSIS OF

DATA

4.1 Demographic Profile of Respondents 30

4.2 Findings of the Study 31

4.3 Implications to Theory 33

4.4 Implications to Research 34

4.5 Implications to Practice 35

CHAPTER V Conclusions and Recommendations

5.1 Summary of Problems and Hypothesis 37

5.2 Conclusions 37

RECOMMENDATIONS 38

REFERENCES 39

VI
APPENDICES

A. Letter to the Respondents 42

B. Survey Questionnaire 44

C. Documentation 47

D. Curriculum Vitae 48

VII

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