Index
Sr. No. Contents Page No.
Annexure I– Micro Project Proposal 1-2
1.Aims/Benefits of the Micro-Project 1
2. Course Outcome Addressed 1
1 3.Proposed Methodology 1
4. Action Plan 2
5. Resources Required 2
6. Name of student with roll no 3
Annexure II – Micro Project Report 4-12
1.Rationale 4
2.Aims/Benefits of the Micro-Project 4
3.Course Outcome Achieve 4
2 4. Literature Review 5-9
5.Actual Methodology Followed 10
6.Actual Resources Used 11
7.Output of the Microproject 11
8. Skill developed / Learning out of this Micro-Project: 12
9. Applications of this Micro-Project 12
Annexure I
Micro Project Proposal
The contribution of Effective Communication in Improving
Employee morale and Performance
1. Aims/Benefits of the Micro-Project:
1 To get our specific audience to the desired goal.
2. To knowing the contribution of Effective Communication.
2. Course Outcome Addressed:
1. Employees understanding their roles and responsibilities.
2. Employees help to build trustworthy and positive colleague and client relationships.
3. Proposed Methodology:
Communication as dictionary described it is the imparting or exchanging of information
by speaking, writing, or using some other medium. Although this is a simple definition, when
we think about how we may communicate the subject becomes a lot more complex. There are
various categories of communication and more than one may occur at any time.
Communication plays a vital role to every business today. It is the art of passing
information from one person to another or from one department to the other. Communication
is done in different forms from horizontal, vertical, formal, and informal. Employers who
invest time and energy into effective communication often build trust among employees
which leads to increased output, productivity and morale. In addition, employees who
communicate well with the customers and colleagues are viewed as important assets to an
organization.
4. Action Plan:
Sr. Planned Planned Name of Responsible
Details of Activity
No. Start date Finish date Team Members
1 Search the topic 08-02-2023 28-02-2023
2 Search the information 06-03-2023 13-03-2023
3 Find the meaning of
communication 20-03-2023 27-03-2023
4 Find the different types of
03-04-2023 05-04-2023 Shewalkar Rohini
Efficative Communication
Suryakant
5 Find the Literature 10-04-2023 12-04-2023
Review
6 Find the Actual 17-04-2023 18-04-2023
methodology followed
7 Making Index and 19-04-2023 19-04-2023
Certificate of project
8 Finalizing Project with its 24-04-2023 24-04-2023
report
5. Resources Required:
Sr.
Name of resource / material Specification Quantity Remarks
No.
1 Computer WINDOWS 7,2GB RAM, 1
160GB HDD
2 Operating System WINDOWS 7 1
3 Browser Chrome 1
6. Names of Team Member with Roll No.:
Sr.
Enrollment No. Name of Team Member Roll No.
No.
1 2010950111 Shewalkar Rohini Suryakant 31
Ms. Pandit V.M
Name and Signature of the Teacher
Annexure – II
Micro-Project Report
The contribution of Effective Communication in Improving
Employee morale and Performance
1.Rationale:
Communication is one of the essential social skills required for any individual to
survive in the world. Effectively communicating ensures that you not only convey your
message to someone but also let them know about your feelings and emotions. Whether it is
amongst family members, friends, or office colleagues, effective communication helps
individuals get through the tasks of life with ease.
For example:
• You were attracted to someone and weren’t able to get your feelings across.
• You were doing an excellent job at work but your boss had no idea.
• Your child’s behavior was troubling and you couldn’t get them to listen to you.
• You have high cholesterol and/or blood pressure but you can’t quit smoking or eating
poorly.
Effective communication in the workplace is important for good organisational performance.
Managers with good communication skills can convey their ideas clearly so that subordinates
understand what is required from them and can positively contribute to the organisation. In
contrast, a lack of communication can lead to employee frustration, lower productivity,
absenteeism and increased employee turnover rate.
2.Aims/Benefits of the Micro-Project:
1. To get our specific audience to the desired goal.
2. To knowing the contribution of Effective Communication
3. Course Outcomes Achieved:
1. Employees understanding their roles and responsibilities.
2. Employees help to build trustworthy and positive colleague and client relationships.
4.Literature Review:
Effective communication in the workplace is important for good organizational
performance. Managers with good communication skills can convey their ideas clearly so
that subordinates understand what is required from them and can positively contribute to the
organization. In contrast, a lack of communication can lead to employee frustration, lower
productivity, absenteeism and increased employee turnover rate.
To be effective, communication should be a two-way process. More than simply
keeping employees informed about the latest business developments, communication should
be a step-by-step process that involves the exchange of information between two or more
parts at all organizational levels. Besides, it should include behavioral patterns, including
body language and facial expressions, rather than the plain exchange of words.
There are several other factors that affect employee performance, including
management style, organizational culture, and social relationships, but the creation of
effective communication channels is the most cost effective way of increasing productivity.
In particular, effective communication in the workplace can:
• Lead to better management style
Under democratic leadership, organizational members are both required and allowed to
participate in strategic decision making to facilitate the business processes toward the
achievement of organizational goals. Besides, employees share organizational responsibility
and voice their opinion for issues that are related to organizational flexibility. In doing so, not
only they commit to the organization, but they also keep their morale high, feeling that they
positively contribute to organizational performance
.
In contrast, under authoritative leadership, active listening is not facilitated. By
discouraging open communication and being critical to employee feedback, authoritative
leaders disapprove creative collaboration. Organizational members cannot interact openly
with their leader and are not encouraged to indicate possible flaws of leadership.
Consequently, they cannot improve their understanding of the drivers behind business
practices and decisions. From a managerial perspective, open communication is valuable
because leaders gain insight into employee commitment, ensure a creative organizational
climate, and foster equality.
• Encourage teamwork
In today’s competitive market realities, team structures are strongly favored to enhance
organizational performance. By empowering employees to take responsibility and getting
involved in a broader scheme, teamwork increases employee involvement reflecting the shift
from individuality to collectivity.
Echoing the interdependent interaction of diverse individuals to achieve the
organizational goals, teamwork encompasses commitment and mutual accountability. A
common mission, common vision, clear roles and functions, complementary skills, balanced
effort, synergy and equal responsibility are the basic attributes of a team, which facilitate
team effectiveness.
• Establish a feedback mechanism
Each organization is a social system where dissimilar individuals with unique
characteristics are called to work together to meet a common vision. By establishing a
feedback mechanism, managers can monitor results; make strategic adjustments to
anticipate changing market realities; and craft new strategies to promote their vision.
Besides, they achieve organizational alignment by optimizing maximum use of resources
toward organizational development and larger success
• Improve employee morale
Managers seek ways to boost employee morale through the creation of a supportive
working environment that encourages stress relief and effective decision-making. By
improving the work environment, employee performance is improved because employees
feel free to voice their opinion and be more productive. Besides, they feel more important
because they are informed about corporate developments, organizational policies,
corporate goals, but most importantly how all these changes possibly affect them and
their future in the organization.
• Contribute to cost reduction:
As employees know how to perform their tasks, productivity is enhanced and
organizational efficiency is improved. Moreover, in a learning organization where
channels of communication are open, knowledge is dispersed and ideas are exchanged on
improving procedures and methods of operation. Therefore, operations management is
effective, maximizing both quality and productivity. In conclusion, effective
communication establishes good interpersonal and working relationships and facilitates
cooperation. In contrast, ineffective communication can have a negative impact on
business relationships, employee performance and organizational efficiency.
Effective communication in the workplace is important for good organisational
performance. Managers with good communication skills can convey their ideas clearly so
that subordinates understand what is required from them and can positively contribute to the
organisation. In contrast, a lack of communication can lead to employee frustration, lower
productivity, absenteeism and increased employee turnover rate.
To be effective, communication should be a two-way process. More than simply keeping
employees informed about the latest business developments, communication should be a
step-by-step process that involves the exchange of information between two or more parts at
all organisational levels. Besides, it should include behavioural patterns, including body
language and facial expressions, rather than the plain exchange of words.
There are several other factors that affect employee performance, including management
style, organisational culture, and social relationships, but the creation of effective
communication channels is the most cost effective way of increasing productivity.
Under democratic leadership, organisational members are both required and allowed to
participate in strategic decision making to facilitate the business processes toward the
achievement of organisational goals. Besides, employees share organisational responsibility
and voice their opinion for issues that are related to organisational flexibility. In doing so, not
only they commit to the organisation, but they also keep their morale high, feeling that they
positively contribute to organisational performance.
In contrast, under authoritative leadership, active listening is not facilitated. By discouraging
open communication and being critical to employee feedback, authoritative leaders
disapprove creative collaboration. Organisational members cannot interact openly with their
leader and are not encouraged to indicate possible flaws of leadership. Consequently, they
cannot improve their understanding of the drivers behind business practices and decisions.
From a managerial perspective, open communication is valuable because leaders gain insight
into employee commitment, ensure a creative organisational climate, and foster equality.
ENCOURAGE TEAMWORK
In today’s competitive market realities, team structures are strongly favoured to enhance
organisational performance. By empowering employees to take responsibility and getting
involved in a broader scheme, teamwork increases employee involvement reflecting the shift
from individuality to collectivity.
Echoing the interdependent interaction of diverse individuals to achieve the organisational
goals, teamwork encompasses commitment and mutual accountability. A common mission,
common vision, clear roles and functions, complementary skills, balanced effort, synergy and
equal responsibility are the basic attributes of a team, which facilitate team effectiveness.
ESTABLISH A FEEDBACK MECHANISM
Each organisation is a social system where dissimilar individuals with unique
characteristics are called to work together to meet a common vision. By establishing a
feedback mechanism, managers can monitor results; make strategic adjustments to anticipate
changing market realities; and craft new strategies to promote their vision. Besides, they
achieve organisational alignment by optimising maximum use of resources toward
organisational development and larger success.
IMPROVE EMPLOYEE MORALE
Managers seek ways to boost employee morale through the creation of a supportive
working environment that encourages stress relief and effective decision-making. By
improving the work environment, employee performance is improved because employees
feel free to voice their opinion and be more productive. Besides, they feel more important
because they are informed about corporate developments, organisational policies, corporate
goals, but most importantly how all these changes possibly affect them and their future in the
organisation.
CONTRIBUTE TO COST REDUCTION
As employees know how to perform their tasks, productivity is enhanced and
organisational efficiency is improved. Moreover, in a learning organisation where channels of
communication are open, knowledge is dispersed and ideas are exchanged on improving
procedures and methods of operation. Therefore, operations management is effective,
maximising both quality and productivity.
In conclusion, effective communication establishes good interpersonal and working
relationships and facilitates cooperation. In contrast, ineffective communication can have a
negative impact on business relationships, employee performance and organisational
efficiency.
5. Actual Methodology Followed:
I have shown effective communication is a basic prerequisite for the attainment of
organizational goals. No organization, no group can exist without communication. Co-
ordination of work is impossible and the organization will collapse for lack of
communication. Co-operation also becomes impossible because people cannot communicate
their needs and feelings to others. If open communication within a workplace is encouraged,
a more cohesive and effective team will emerge. Good communication within a team also
tends to boost employee morale. When employees feel that they are well informed of the
company’s direction and vision, they will feel more secure within their role. Regular internal
communication can also lead to an improved work ethic if staff are reminded of achievements
and feel that they are working towards a common goal.
Why is effective communication important in the
workplace?
Communication in the workplace is important because it boosts employee morale,
engagement, productivity, and satisfaction. Communication is also key for better team
collaboration and cooperation. Ultimately, effective workplace communication helps
drive better results for individuals, teams, and organizations.
To take it a step further, specifically as a manager, building good communication
skills has profound short- and long-term benefits for your organization. An effective
communicator is able to motivate their team to get more done with better results and
fewer misunderstandings. And who doesn’t want fewer misunderstandings?
All of these things can contribute to the company’s success — and to your own
personal success as a leader.
6. Actual Resources Used:
Sr. Name of resource /
Specification Quantity Remarks
No. material
1 Computer WINDOWS 7,2GB 1
RAM, 160GB HDD
2 Operating System WINDOWS 7 1
3. Browser Chrome 1
7.Output of the Microproject
7. Skill developed / Learning out of this Micro-Project:
There are so many thing that we learn from this project of
1. We learn from this project is, the communication skill is very important.
2. How we can improve our communication skill.
3. This all thing we learn from this project.
8. Applications of this Micro-Project:
1.Building trust
2.Preventing or resolving problems
3.Providing clarity and direction
4.Creates better relationships
5.Improves productivity
6.Promotes team building
