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Types of Control

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Types of Control

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Types of Control (Stagewise): Depending on the stages at which control is

exercised, it may be of three types

(1) control of inputs that are required in an action, known as feedforward control;

(2) control at different stages of action process, known as concurrent, real-time, or steering
control; and

(3) post action control based on feedback from the completed action, known as feedback
control.

Feedforward Control: Feedforward control involves evaluation of inputs and


taking corrective action before a particular sequence of operation is completed. Thus, it
attempts to remove the limitations of time lag in taking corrective action. Feedforward
control monitors inputs into a process to determine whether the inputs are as planned. If
inputs are not as planned, corrective action is taken to adjust the inputs according to the plan
so that the desired results are achieved within the planned inputs.

Examples: Next time you perceive a curve in the road ahead, It is suggest to slow down
before the curve, and accelerate when you are in the curve.

To be effective, feedforward control should meet the following requirements:

1. Thorough and careful analysis of the planning and control system must be made, and the
more important input variables identified.

2. A model of the system should be developed.

3. The model should be reviewed regularly to see whether the input variables identified and
their relationship still represent realities.

4. Data on input variables must be regularly collected and put into the system.

5. The variations of actual input data from planned inputs must be regularly assessed, and
their impact on expected results are evaluated.

6. Action must be taken to show people problems and the measures required to solve them.
Concurrent Control: Concurrent control is exercised during the operation of a
programme. It provides measures for taking corrective action of making adjustments while
the programme is still in operation and before any major damage is done. In the
organisational context, many control activities are based on this type of control, for example,
quality control during the operation, or safety check in a factory. Here, the focus is on the
process itself. Data provided by this control system is used to adjust the process.

Feedback Control: Feedback control is based on the measurement of the results of an


action. Based on this measurement, if any deviation is found between performance standards
and actual performance, the corrective action is undertaken. The control aims at future action
of the similar nature so that there is conformity between standards and actual. This is required
because, sometimes, feedforward or concurrent control is not possible to apply, for example,
many personal characteristics of an individual which go into behavioural processes are not
measurable, and hence feedforward control is difficult to apply. In the business or
organisation, top management control is mostly based on feedback. To make feedback
control effective, it is essential that corrective action is taken as soon as possible.

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