CPU-4.2.2.

X (1458954) SERVICE MANUAL

CPU Control Subsystem Service

19 July 2017 1493373 [A]

ORIGINAL INSTRUCTIONS: ALL NON-ENGLISH EDITIONS OF THIS DOCUMENT ARE TRANSLATIONS OF THE ORIGINAL INSTRUCTIONS.
CONFIDENTIAL
 © 2017 Scientific Games Corporation, All Rights Reserved. Unauthorized distribution prohibited. Confidential
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CPU-4.2.2.X (1458954) Service Manual 1493373 [A]
2
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Reference Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preventing Injury and Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Environmental Protection and Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Lock Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Recommended Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Chapter 2 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Opening the Logic Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Changing the Logic Door Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing A Secondary Lock (If Applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Removing Battery Protector Tabs (If Applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 3 CPU Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

CPU Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
CPU Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
CPU Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
BIOS Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
CPU Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Replacing the AA Lithium Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing the Video Card and Video Duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Reinstalling the Video Card and the Video Duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Removing the Logic Door Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Replacing the BIOS Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Replacing the BIOS Module Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Replacing the CR2032 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing the Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Replacing the Solid State Drive (SSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
CPU Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Frequently Asked Questions (FAQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
What are these error messages? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Where can I find more CPU information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Why doesn’t the game work after turning on the machine? . . . . . . . . . . . . . . . . . . . . . . . . . 39
Why did the CPU overheat? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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CPU-4.2.2.X Service Manual 1493373 [A]
Contents 3
 Why is the game not starting up when the power is on? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Why do I see clear NVRAM messages during a RAM clear? . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Is there any other troubleshooting analysis available? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
CPU Control Subsystem Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 4 Backplane Board Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Backplane Board Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Backplane Board Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Removing the Backplane Board from the Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Backplane Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Frequently Asked Questions (FAQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
What are these error messages? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Where can I find more CPU information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Backplane Board Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Chapter 5 Power Supply Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Power Supply Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Power Supply Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Replacing the Fan Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Replacing the DC Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Power Supply Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Frequently Asked Questions (FAQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
What are these error messages? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Where can I find more CPU information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Power Supply Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 6 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
CPU Periodic Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
CPU Lock Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

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CPU-4.2.2.X Service Manual 1493373 [A]
Contents 4
Preface
This preface includes the following topics:
 Reference Information on page 5
 Contact Information on page 5
 Preventing Injury and Damage on page 5
 Environmental Protection and Recycling on page 6

Reference Information
Revocation Bulletins, Service Manuals, and other documents are available online at
https://www.SGgaming.com/members/login. To request a login and password, select Request New Login.
The following documents provide additional information:
 Service Manual and User Guide 1456703: CPU-4.X.XX Control Subsystem (for CPU-4.1.1.X through 4.2.2.X)
 Service Manual and User Guide 1458262: ArgOS 2.X Operating System

Contact Information
Region Telephone Email
Americas + 1 877 748 3387 [email protected]
Asia Macau 853 625 22559 [email protected]
Singapore 65 8522 7465
Australia/New Zealand Australia 1 800 837 668 [email protected]
New Zealand 0800 476 321
Europe/Middle East/Africa (EMEA) +34 93 594 87 20 [email protected]

Preventing Injury and Damage

 Preventing Shock: Always remove power from the machine before starting any service tasks.
 Preventing ESD: Always use appropriate ESD mitigation procedures.
 Replacing the Power Cord: If the Power Cord is damaged, it must be replaced by the manufacturer (Scientific
Games Corporation), its service agent, or similarly qualified persons to avoid a hazard.
 Properly Secure and Vent All Equipment: Before starting any service tasks, the cabinet, top or accessory box,
and machine must be correctly secured and installed, with adequate ventilation, as described in the
corresponding product manual or guide to avoid injury and equipment damage.
 Ladder Safety: Follow all company mandated ladder safety procedures. Do not exceed the maximum load
rating of a ladder. Be aware of the ladder load rating and of the weight it is supporting, including the weight of
any tools or equipment.

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CPU-4.2.2.X Service Manual 1493373 [A]
Preface 5
Environmental Protection and Recycling

Environmental Protection and Recycling

This product bears a recycling mark in accordance with the Waste from Electrical Electronic
Equipment (WEEE) European Commission Directive 2012/19/EU. This mark indicates that the
product should be deposited at an appropriate facility to enable recovery and recycling in
accordance with all applicable laws. To identify an environmentally sound disposal method for
this product or its component parts, please contact the responsible government authority in
your area. For information on available product take-back programs, see our websites
https://www.sggaming.com/Customer-Center/Games-Support/WEEE-Directive or
http://www.scientificgames.com.

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CPU-4.2.2.X Service Manual 1493373 [A]
Preface 6
Chapter 1 Introduction
This chapter includes the following topics:
 Overview on page 7
 Prerequisites on page 8
 Lock Specifications on page 8
 Recommended Operating Environment on page 9

Overview
The CPU control subsystem is the collection of components that work together to control the machine. It consists of the
following components:
 CPU-4.X.X.X Assembly
 Backplane Board
 Power Supply Module (PSM)
 Fan Tray
 Cabling (not shown)
The following figure displays examples of the CPU control subsystem components:

Figure 1 CPU Control Subsystem

.

Table 1 Figure Legend

Callout Description
A CPU-4.X.X.X Assembly
B Backplane Board
C Power Supply Module (PSM)
D Fan Tray

NOTE
For information on previous versions of the CPU-4.X.X.X, please see the CPU-4.X.XX
Control Subsystem Service Manual And User Guide (1456703).

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CPU-4.2.2.X Service Manual 1493373 [A]
Chapter 1 Introduction 7
Prerequisites

Prerequisites
Using this CPU requires the following additional items:
 Compatible Operating System Media
 Compatible RAM Clear Media
 BIOS/JUR-SPI Module
 Locks (quantity one or two depending upon your machine configuration)
 Lock Spacers (quantity depends upon your machine configuration)

Lock Specifications
The following table provides CPU lock information.
Table 2 CPU Lock Specifications
Lock Location Length Extended Cam Description Cam Spacer Rotation to
Length* Part No. Part No. Lock (viewed
from key end)
CPU Assembly 16 mm 13 mm 1.40 x 0.80 flat dual 1445488 02-026697-00-04 clockwise
(5/8 inch) (1/2 inch) mounting
outside

CPU Assembly 22 mm 13 mm 1.40 x 0.80 flat dual 1445488 02-026697-00-04 (x2) clockwise
(7/8 inch) (1/2 inch) mounting
outside

CPU Assembly 29 mm 13 mm 1.40 x 0.80 flat dual 1445488 02-026697-00-04 (x3) clockwise
(1-1/8 inch) (1/2 inch) mounting
outside

CPU Assembly 16 mm 13 mm 1.40 x 0.80 flat dual 1445488 02-026697-00-04 clockwise

(secondary) (5/8 inch) (1/2 inch) mounting
outside

CPU Assembly 22 mm 13 mm 1.40 x 0.80 flat dual 1445488 02-026697-00-04 (x2) clockwise
(secondary) (7/8 inch) (1/2 inch) mounting
outside

CPU Assembly 29 mm 13 mm 1.40 x 0.80 flat dual 1445488 02-026697-00-04 (x3) clockwise
(secondary) (1-1/8 inch) (1/2 inch) mounting
outside

*Extending the lock requires a spacer.

NOTE
To avoid delays, purchase your machine locks well before your planned
installations. Purchase several spare locks from your lock manufacturer and keep
them available. See your product manuals for additional lock and cam
information. For additional options or selections for your lock manufacturer,
contact your Customer Service Representative.

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CPU-4.2.2.X Service Manual 1493373 [A]
Chapter 1 Introduction 8
Recommended Operating Environment

Recommended Operating Environment

The following table describes the recommended machine and CPU operating environment:
Table 3 Recommended Operating Environment
Description Value
Temperature Range 4-40 Degrees Celsius (39.2-104 Degrees Fahrenheit)
For CPUs shipped to cooler climates, avoid excessive condensation and possible thermal shock
by ensuring that the CPU has acclimated to the room temperature before switching power on.
Humidity (Maximum) 90%

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CPU-4.2.2.X Service Manual 1493373 [A]
Chapter 1 Introduction 9
Chapter 2 Getting Started
This chapter includes the following topics:
 Opening the Logic Door on page 10
 Changing the Logic Door Lock on page 11
 Installing A Secondary Lock (If Applicable) on page 13
 Removing Battery Protector Tabs (If Applicable) on page 16
 Installing the Media on page 18

WARNING
To avoid damage, do not touch, grasp, push, or pull CPU components.

CAUTION
To prevent damage to electronic components, always use appropriate
electrostatic discharge (ESD) precautions. Use a wrist or ankle strap and ground all
tools and equipment.
NOTE
Machine configurations may vary. See your cabinet manuals for parts specific to
your machine.

Opening the Logic Door

Use the following instructions to open the logic door.
1 Ensure the EGM power is off.
2 Unlock and open the logic door by inserting the key and turning it counter clockwise.

Figure 2 Unlocking and Opening the CPU

.

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CPU-4.2.2.X Service Manual 1493373 [A]
Chapter 2 Getting Started 10
Changing the Logic Door Lock

Changing the Logic Door Lock

Use the following instructions to change the lock.
 Required Tools
 Ratchet
 Sockets: 7/16-inch, 7/8-inch deep well
 Wrench, 7/8-inch
1 With the logic door open, remove the nut securing the cam to the lock mechanism using a 7/16-inch socket and
ratchet.
2 Remove the cam and set it aside for future use.
3 Remove the hex nut securing the keyed lock to the lock plate using a ratchet and a deep well 7/8-inch socket or
a 7/8-inch wrench.
4 Remove the shipping lock and spacer from the front of the lock plate.

Figure 3 Logic Door Back View Example

Table 4 Figure Legend

Callout Description
A Nut, with Nylon Insert
B Cam
C Hex Nut
D Lock and Spacer

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CPU-4.2.2.X Service Manual 1493373 [A]
Chapter 2 Getting Started 11
Changing the Logic Door Lock

5 Ensure the new lock and number of spacers is appropriate.

NOTE
For additional information, see Lock Specifications on page 8.
6 Insert the new lock and spacers into the lock plate hole and secure it with the hex nut using a deep well
7/8-inch socket and ratchet or a 7/8-inch wrench.
7 Secure the cam to the lock with the previously removed nut using a 7/16-inch socket and ratchet.
8 Ensure the keyed lock installed turns clockwise to lock the logic door and counter-clockwise to unlock the logic
door.

Figure 4 Logic Door Back View Example

Table 5 Figure Legend

Callout Description
A Nut, with Nylon Insert
B Cam
C Hex Nut
D Lock and Spacer

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CPU-4.2.2.X Service Manual 1493373 [A]
Chapter 2 Getting Started 12
Installing A Secondary Lock (If Applicable)

Installing A Secondary Lock (If Applicable)

Use the following instructions to install a secondary lock, if applicable.
 Required Tools
 Ratchet
 Sockets: 7/16-inch, 7/8-inch deep well
 Wrench, 7/8-inch
 7 mm nut driver
1 With the logic door open, remove the nut securing the cam to the lock mechanism using a 7/16-inch socket and
ratchet.
2 Remove the cam and set it aside for future use.
3 Remove the hex nut securing the keyed lock to the lock plate using a ratchet and a deep well 7/8-inch socket or
a 7/8-inch wrench.
4 Remove the shipping lock and spacer from the front of the lock plate.

Figure 5 Logic Door Back View Example

Table 6 Figure Legend

Callout Description
A Nut, with Nylon Insert
B Cam
C Hex Nut
D Lock and Spacer

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CPU-4.2.2.X Service Manual 1493373 [A]
Chapter 2 Getting Started 13
Installing A Secondary Lock (If Applicable)

5 Remove the lock plate from the CPU assembly by removing two nuts using a 7mm nut driver. Save the nuts for
future use.

Figure 6 Removing the Lock Plate

6 Rotate the cover plate placing the two lock holes towards the back of the CPU.
7 Secure the lock plate to the CPU assembly with the two previously removed nuts using a 7mm nut driver.

Figure 7 Securing the Lock Plate

8 Ensure the secondary lock and number of spacers is appropriate.

NOTE
For additional information, see Lock Specifications on page 8.
9 Install the previously removed lock and spacers into one of the lock plate holes and secure it with the hex nut
using a deep well 7/8-inch socket and ratchet or a 7/8-inch wrench.
10 Insert the secondary lock and spacers into the remaining lock plate hole and secure it with the hex nut using a
deep well 7/8-inch socket and ratchet or a 7/8-inch wrench.
11 Secure the cams to the locks with the previously removed nuts using a 7/16-inch socket and ratchet.

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Installing A Secondary Lock (If Applicable)

12 Ensure the locks turn clockwise to lock the logic door and counter-clockwise to unlock the logic door.

Figure 8 Dual CPU Locks

C C

D D

A B A B

Table 7 Figure Legend

Callout Description
A Nut, with Nylon Insert
B Cam
C Hex Nut
D Locks and Spacers (not visible)

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Removing Battery Protector Tabs (If Applicable)

Removing Battery Protector Tabs (If Applicable)

Use the following instructions to remove the battery protector tabs and complete their connection with the CPU main
board, if applicable.

NOTE
If the backup batteries are not working, the EGM may lose settings when the power
is turned off. After enabled or replaced, the time and date must be set or reset.
1 Remove the battery protector tab on the coin cell battery, if applicable.

Figure 9 Coin Cell Battery Location

Figure 10 Coin Cell Battery Protective Tab Detail

2 Remove the battery protector tabs on the four AA batteries, if applicable.

Figure 11 AA Battery Location

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Removing Battery Protector Tabs (If Applicable)

Figure 12 AA Battery Protective Tab Detail

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Installing the Media

Installing the Media

Use the following instructions to install the media.

CAUTION
To prevent damage, avoid excessive force when installing media.

CAUTION
Do not use a RAM Clear or Operating System USB drive in this instruction.
NOTE
For details on the BIOS/JUR SPI Module diagnostic LEDs, see BIOS Module LEDs on
page 26.
1 Locate the BIO/JUR SPI module receptacle (yellow).
2 Insert the BIOS/JUR SPI module into the receptacle (yellow) on the CPU main board.

Figure 13 Installing the BIOS/JUR SPI Module

3 Insert the game theme software USB drive into a USB 2.0 port on the CPU main board.

Figure 14 Installing the BIOS/JUR SPI Module

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Chapter 3 CPU Service
This chapter includes the following topics:
 CPU Overview on page 19
 CPU Instructions on page 27
 CPU Troubleshooting on page 39

NOTE
Machine configurations may vary. See your cabinet manuals for parts specific to
your machine.

CPU Overview
The central-processing unit (CPU) is the hardware component that controls the machine.

Figure 15 CPU Control

The figure below displays CPU Control Subsystem components.

Figure 16 CPU Internal Components Photo

B
C
D

E F G H I

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CPU Overview

Figure 17 CPU Internal Component Assembly

G
F B

Table 8 Internal Components Photo and Assembly Figure Legend

Callout Description
A Video Card Duct Housing and Video Card
B BIOS/ JUR Module Guide (Yellow)
C BIOS/ JUR Module
D Coin Cell Battery 3.2v (Round)
E SSD Bracket (Location)
F Solid State Drive
G DRAM Chips
H Lithium Batteries (AA)
I Door Switch

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CPU Overview

Figure 18 CPU Front Panel Layout

C D E F

Table 9 CPU Front Panel Layout Figure Legend

Callout Description
A MAC Address
B Power Button (for Future Use)
C Error Display
D Status LED
E Handle Used to Remove the CPU from the Housing
F Status LED

CPU Front Panel LEDs

The CPU provides LEDs on the front of the enclosure to identify machine status information.

Figure 19 CPU Front Panel LEDs

ETH 0: ETH 1: Bar Code Label Area

MAC ADDRESSES
PWR STATUS

POWER CPU STATUS

PWR GOOD

BUTTON
VSB PWR

CPU-4.2.2X
IO LOCK

SATA 0

SATA 1
SATA 4

SATA 5

Assy: 1453868
3.3V

12V

CPU: i3 (Gen4) 2.4GHz

5V

DRAM: 8GB
DISK 1: 64GB SSD
A B DISK 2:
ACTIVITY ACTIVITY GIO STATUS 1454701

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CPU Overview

The following table provides CPU Front Panel LED information for the preceding figure from left to right:
Table 10 CPU Front Panel LEDs
LED Status
PWR STATUS OFF: AC Power Off, or AC Power ON - Low Power Mode
RED: AC Power On, SIOC - Wake On LAN
GREEN: AC Power On, CPU-4X ON EGM OFF, Service Mode, Power Save
BLUE: AC Power On, Normal Operation
POWER BUTTON The SIOC provides the following firmware defined functionality by reading the
power button.

Power Mode Button Action Resulting Function

AC Off Any pressing No change in status.
action
Deep Standby Single button The main board powers up to EO.
press
Active Single button The main board powers up to EO.
Standby press
Powered (SO) Single button Toggles the EGM power on.
press The CPU powers up to EO.
Double button Shuts down the OS gracefully and
press powers down the main board to either
deep or active standby as defined in the
configuration. (90 seconds)
Press and hold for Powers down the main board to either
four seconds deep or active standby as defined in the
configuration. (four seconds)
Power (EO) Single button Toggles the EGM power off.
press The CPU powers down to SO.
Double button Shuts down the OS gracefully and
press powers down the main board to either
deep or active standby as defined in the
configuration. (90 seconds)

CPU STATUS Two seven-segment display LEDs.

Steady display - Status information

Flashing display - Error code
See Table 12: CPU Status Event Codes—SIOC Run Time Codes on page 24.
CPU IO LOCK IO Lock, reported by CPU
CPU VSB PWR Standby Power is within tolerance on the CPU board
CPU 3.3V 3.3V is within tolerance on the CPU board
CPU 5V 5V is within tolerance on the CPU board

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CPU Overview

Table 10 CPU Front Panel LEDs

LED Status
CPU 12V 12 V is within tolerance on the CPU board
PWR GOOD All voltages in the system are within tolerance
SATA 0 ACTIVITY SSD in SATA 0 is being accessed (Read or Write)
SATA 4 ACTIVITY SSD in SATA 4 is being accessed (Read or Write); note: this is the default SSD
location
SATA 1 ACTIVITY SSD in SATA 1 is being accessed (Read or Write)
SATA 5 ACTIVITY SSD in SATA 5 is being accessed (Read or Write)
GIO PWR GOOD All GIO voltages are within tolerance
GIO 5V 5V is within tolerance on the GIO board
GIO 3.3V 5V is within tolerance on the GIO board
GIO 1VB 1.0Vb FPGA voltage is within tolerance on the CPU board
GIO PCIE LINK GIO FPGA is communicating with CPU over the PCIe Bus
GIO FPGA DONE GIO FPGA has completed power up configuration
GIO IO LOCK IO Lock, reported by GIO
SERVICE MODE LED Located internally on baseboard. This is a yellow LED (LED2) located by the
SERVICE button to indicate that a service mode user interaction is required.

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CPU Overview

CPU Status LEDs

The CPU status LEDs display diagnostic information.
 Status Indicators: The decimal points (A and B) indicate the affected area or component status. See Table 11.
 Event Codes: The characters (numbers and letters) are codes that indicate a specific event type. See Table 12.

Table 11 CPU Status Indicators (A and B)

A B Status
Off Off Powered Down: FSM_Verify Mode
Powering Up: SIOC Power Up Codes
SIOC Run Time Codes. See Table 12.
Off On BIOS Port 80 Post Information.
On Off BIOS UBE Messages
On On OS Status Information

Table 12 CPU Status Event Codes—SIOC Run Time Codes

Code Event Name Description Solution
1C ALL_SYS_PWRGD_FAIL CPU4X internal power circuit failure. Replace.
24 APU_THERMTRIP APU thermal tripped. When the temperature Check for dirty CPU heat sink or fan tray
exceeds hardware safety limits, the system failure.
powers down. A power down event follows.
25 APU_OVERTEMP APU temperature exceeds the configured Check for dirty CPU heat sink or fan tray
threshold value. If APU OVT is enabled, then failure.
the system powers down. If APU OVT is
disabled, then SIOC logs the event and does
not power down.
26 RAM_OVERTEMP The RAM temperature exceeds the configured Check for dirty SO-DIMMs or fan tray
threshold value. If RAM OVT is enabled, then failure.
the system powers down. If RAM OVT is
disabled, then SIOC logs the event and does
not power down.
2D APU_FAN_FAIL APU fan failure. The fan speed is less than 100 Not used.
RPM, if applicable.
3C SYSTEM_POWER_UP_FAIL_TOO_MAN FCH/SIO failed to power up. There is no PSON Replace.
Y_TIMES feedback.
40 GIO_PG_TIMEOUT GIO Power Good signal timeout, if applicable. Replace.
41 BP_DC_PG_TIMEOUT Backplane DC module Power Good signal Check the backplane.
Timeout (only for BP3/BP4). Replace the DCM on the backplane.
44 VSB5_PWRGD_FAIL Failure detected in the VSB5 power circuit. Replace.
45 VSB33_PWRGD_FAIL Failure detected in the VSB3.3 power circuit. Replace.
46 VSB12_PWRGD_FAIL Failure detected in the VSB12 power circuit. Replace.
47 GIO_PWRGD_FAIL Failure detected in the GIO module. Similar to Replace.
the GIO_PG_TIMEOUT event.
48 BP_DC_PWRGD_FAIL Failure detected in the backplane DC module. Check the backplane.
Similar to the BP_DC_PG_TIMEOUT event. Replace the DCM on Backplane

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CPU Overview

Table 12 CPU Status Event Codes—SIOC Run Time Codes

Code Event Name Description Solution
49 MXM_THERMTRIP MXM thermal tripped. When temperature Ensure the video card duct is present.
exceeds hardware safety limits, the system Check for dirty video card or fan tray
powers down. A power down event follows. failure.
4A SYS_OUT_GIO_OVERTEMP Exhaust sensor temperature exceeds the Check for dirty CPU heat sink or fan tray
configured threshold value. If Exhaust OVT is failure.
enabled, then the system powers down. If
Exhaust OVT is disabled, then SIOC logs the
event and does not power down.
4C MXM_OVERTEMP MXM sensor temperature exceeds the Ensure the video card duct is present.
configured threshold value. If MXM OVT is Check for dirty video card or fan tray
enabled the system powers down. If MX OVT is failure.
disabled, then SIOC logs the event and does
not power down.
4D EGM_FAN_ROTOR_LOCKED The fan controller has reported a fan failure. Check for failed or dirty fans.
4E INVALID_POWER_UP_SEQ The power up sequence is invalid. Replace.
4F INVALID_POWER_DOWN_SEQ The power down sequence is invalid. Replace.
53 PVM1_FAN_FAIL Fan1 failure. The fan speed is less than 100 Check for failed or dirty fans.
RPM.
55 PVM2_FAN_FAIL Fan2 failure. The fan speed is less than 100 Check for failed or dirty fans.
RPM.
57 PVM3_FAN_FAIL Fan blower failure. The fan speed less than 100 Check for failed or dirty fans.
RPM.
5A CPU4X_NOT_FITTED_PROPERLY The CPU is not seated securely. Ensure the CPU is seated securely.
5E PVM_IS_MISSING Failure to detect the fan tray when required by Ensure the fan tray is working and
system configuration. installed correctly.
60 GIO_BP_MISSING Failure to detect the GIO when required by Replace.
system configuration. the GIO has been hot
extracted.
61 POWER_UP_S5_SEQ_FAIL Power Up Sequence G2 to S5 has failed. Replace.
62 POWER_UP_S0_SEQ_FAIL Power Up Sequence S5 to S0 has failed. Replace.
65 MXM_FAN_FAIL MXM fan failure. The fan speed is less than 100 Not used.
RPM, if applicable.
68 SYS_OUT_P5_OVERTEMP The temperature of the air entering the CPU is Check the machine air intake for dirt and
too high. blocked air vents.
6C PSM_OVERTEMP The power supply is too hot or overheated. Check for blockages, dirt, or fan tray
failure.
Replace, if necessary.
P5 Power Up State S5 Power up failure. Successfully reached S5 Replace.
power state.
P0 Power Up State S0 Power up failure. Successfully reached S0 Replace.
power state.
\|/- Spinning Wheel (Pattern) Indicates a shutdown cooling period. This Check for failed or dirty fan equipment.
occurs upon power down when the air inlet to
exhaust temperature difference is larger than
the configured value. The system remains in
this state for up to 60 seconds until it has
cooled down.

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CPU Overview

BIOS Module LEDs

The BIOS provides LEDs on the top to identify status information.

Figure 20 BIOS Module Example

The following table provides information about the BIOS module LED indicator lights:
Table 13 BIOS Module LED Indicators
LED Color Meaning
Power Red When illuminated, the BIOS/ JUR SPI module has been properly inserted and the CPU power is
on.
POST Start Yellow When illuminated, the BIOS has begun the boot-up process, and POST is executing.
POST Done Green When POST has successfully completed the green LED is illuminated and control is transferred
to the UBE loader to validate the media.
Validation Pass Blue When illuminated, the UBE loader has completed the validation of the media and the image is
deemed valid. The UBE then transfers the control to the OS/ game. If any of the media fails to
validate, the LED remains unlit and the control is not transferred.

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CPU Instructions

CPU Instructions

Replacing the CPU

1 Use the following instructions to remove the CPU:
a With the appropriate machine doors open, locate the CPU, insert the key, and turn it.

Figure 21 Unlocking the CPU

b Remove the CPU by grasping the handle at the front of the CPU and pulling it towards yourself. Note that
the handle extends outward.

Figure 22 Removing the CPU by Grasping the Handle

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CPU Instructions

2 Use the following instructions to install the CPU:

a With the appropriate doors open, insert the CPU into the housing, gently push the handle at the front of
the CPU towards the back of the housing until the CPU connects securely.

Figure 23 Inserting the CPU into the Housing

b Insert the key and lock it.

Figure 24 Locking the CPU Housing

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CPU Instructions

Replacing the AA Lithium Batteries

Use the following instructions to replace the AA Lithium batteries:
 Required Tools
 Small Flat Screwdriver

DANGER
To avoid fire or explosion, ensure that the orientation of the battery is correct.
Insert the positive (+) and negative (-) sides of the battery in the corresponding
sockets.

CAUTION
Dispose of used batteries responsibly and in accordance to all applicable local
regulations.
1 Insert a small flat screwdriver into the opening near the side of the batteries and slightly lift each clip to
disengage and remove it.

Figure 25 Removing the Clips

NOTE
Machine configurations may vary. Your machine may include one or more clips.
Clips are fragile. Handle carefully.
2 Use a small flat screwdriver to remove the batteries.

Figure 26 Removing the Batteries

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CPU Instructions

3 Insert new batteries.

4 To reinstall the battery clips, ensure that the clips snap into the two slots on the sides of each battery socket.

Figure 27 Installing the Clips

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CPU Instructions

Removing the Video Card and Video Duct

Follow these steps to remove the video card and the video duct.
 Required Tools
 #1 Magnetic Phillips Screwdriver
 Small Flat Screwdriver

CAUTION
Grasp the edges of the video card to avoid damage. Do not grasp the heat sink.
1 Remove the two screws securing the video card using a #1 magnetic Phillips screwdriver.

Figure 28 Removing the Video Card Screws

2 Lift the card at a 45° angle and pull it out from the assembly.
3 Disengage the plastic from the bottom of the heat sink on each side using a small flat screwdriver as shown in
the following images.

Figure 29 Disengaging the Plastic from the Heat Sink

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CPU Instructions

4 Lift off the plastic as shown in the following image.

Figure 30 Lifting the Plastic

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CPU Instructions

Reinstalling the Video Card and the Video Duct

Follow these steps to reinstall the video card and the video duct.
1 Push the plastic duct down over the heat sink until it clicks into place.

Figure 31 Reinserting the Plastic Video Duct

2 Place the plastic under the left side of the CPU housing, reinstall the video card back into the slots, and secure
with the previously removed screws.

Removing the Logic Door Switch

 Required Tools
 7 mm nut driver
To remove the logic door switch, disconnect the cable, and remove the two 7mm nuts.

Figure 32 Removing the Logic Door Switch

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CPU Instructions

Replacing the BIOS Module

Use the following instructions to install the BIOS module.

CAUTION
To prevent damage, avoid excessive force when installing media.
NOTE
For details on the BIOS/JUR SPI Module diagnostic LEDs, see BIOS Module LEDs on
page 26.
1 Locate the BIOS module guide (yellow).
2 Remove the BIOS module from the BIOS module guide by grasping the handle and lifting it gently from the
CPU board.
3 Install the BIOS module by inserting it into the BIOS module guide (yellow) on the CPU main board and gently
pressing it into the receptacle.

Figure 33 Installing the BIOS/JUR SPI Module

Replacing the BIOS Module Guide

Use the following instructions to replace the BIOS module guide.
 Required Tools
 Small Flat Screwdriver
1 Push the center leg of the left (rounded) module guide wall inwards and lift the edge of the module guide up
from the main board using a small flat screwdriver. The following is an image of the BIOS module guide.

Figure 34 BIOS Module Guide Example

2 Repeat the above step for the right (flat) side of the module guide.
Follow these steps for reinstalling the BIOS module guide.
1 Align the module guide with the slots in the CPU board.
2 Push down on the module guide until it snaps into place.

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CPU Instructions

Replacing the CR2032 Battery

Use the following instructions to replace the CR2032 battery:
 Required Tools
 Insulated Needle Nose Pliers

DANGER
To avoid fire or explosion, ensure that the orientation of the battery is correct.
Insert the positive (+) and negative (-) sides of the battery in the corresponding
sockets.

CAUTION
Dispose of used batteries responsibly and in accordance to all applicable local
regulations.
1 Grasp the battery, shown in the following image, using the insulated needle nose pliers.

Figure 35 Removing the Battery

2 Remove the battery from its socket.

Follow these steps to reinstall the CR2032 battery.
1 Align the battery with the positive (large) end facing the front of the module guide.
2 Push down on the battery to snap it into place.

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CPU Instructions

Replacing the Memory Card

Use the following instructions to replace the memory card.
1 Push the zero insertion force (ZIF) socket tabs outward.
2 Lift the memory card from the socket shown in the following image.

Figure 36 Removing the Memory Card

Use the following instructions to reinstall the memory card:

1 Align the memory up with the ZIF socket tabs.
2 Push down until it clicks into place.

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CPU Instructions

Replacing the Solid State Drive (SSD)

Use the following instructions to replace the SSD.
 Required Tools
 T10 Torx screwdriver or #2 Phillips screwdriver

CAUTION
Use the following instructions to ensure safe and correct SSD handling:
 Wear ESD protection at all times.
 Clear the work area of metal items.
 Remove and install each drive from its packaging separately.
 Handle only one drive at a time, grasp each drive by its sides, and avoid touching the board.
 Do not stack the drives or place drives in direct contact with each other.
 Protect the drives during storage, transportation, and installation or removal by using 1/4-inch ESD padding
over 1-inch foam.
 Do not touch the drives or boards with tools and do not use tools to seat the drives.
 If a drive is dropped or mishandled, then segregate it and document the possible damage.
1 Remove the CPU assembly from the backplane.
2 Loosen and remove the three screws securing the SSD bracket by using a T10 Torx screwdriver or a #2 Phillips
screwdriver. Set the screws and bracket aside for future use.

Figure 37 Removing the SSD Bracket

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CPU Instructions

3 Lift the SSD out from the CPU assembly.

Figure 38 Removing the SSD

4 Insert new drive into the same connector from which the previous drive was removed.
5 Secure the SSD bracket to the CPU with the three previously removed screws by using a T10 Torx screwdriver or
a #2 Phillips screwdriver.

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Chapter 3 CPU Service 38
CPU Troubleshooting

CPU Troubleshooting

Frequently Asked Questions (FAQ)

What are these error messages?

For detailed error message information, see your ArgOS 2.X Operating System Service Manual and User Guide (part number
1458262).

Where can I find more CPU information?

For information on earlier versions of CPU-4X, see the CPU-4X Control Subsystem Service Manual and User Guide (part
number 1456703).

Why doesn’t the game work after turning on the machine?

Confirm the following:
 All cables are connected properly.
 With the CPU-4X door closed, the four power LEDs are lit (3.3V, 5V,12V, and POWER GOOD).
 If power indicator LEDs are not lit, set the game Power Switch to OFF and verify that CPU-4X is properly seated.
 BIOS/JUR SPI module is installed and fully seated.

Why did the CPU overheat?

The fan assembly may not be functioning. Confirm that the fan assembly is correctly installed and fully seated in the
backplane receptacle.

Why is the game not starting up when the power is on?

The CPU components may not be working correctly. Confirm the following:
 The 3.3V, 5V, 12V, and POWER GOOD power indicator LEDs illuminate when the machine power switch is on.
 The BIOS SPI module is installed correctly.
 The BIOS SPI module socket connector is not damaged.
 The LEDs on the BIOS SPI module indicate no errors. See BIOS Module LEDs on page 26.
 The RAM module is present, correctly installed, and free of debris.
 The RAM module is working correctly when exchanged with a working RAM module.

Why do I see clear NVRAM messages during a RAM clear?

The CPU components may not be working correctly. Confirm the following:
 BIOS SPI module EPROM is installed and in the proper orientation. If not, replace it.
 All the pins of the SPI EPROM are undamaged and inserted into their corresponding sockets.
 The non-conductive battery tabs are removed.

Is there any other troubleshooting analysis available?

Yes. An authorized Scientific Games Technician can capture application data for forensic analysis. For additional
information, see your ArgOS 2.X Operating System Service Manual and User Guide (part number 1458262).

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CPU Troubleshooting

CPU Control Subsystem Troubleshooting Flowchart

Use the following flowchart to troubleshoot CPU issues:

CAUTION
To prevent damage to electronic components, always use appropriate
electrostatic discharge (ESD) precautions. Use a wrist or ankle strap and ground all
tools and equipment.
Figure 39 Troubleshooting Flowchart for the CPU Control Subsystem

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Chapter 4 Backplane Board Service
This chapter includes the following topics:
 Backplane Board Overview on page 41
 Backplane Board Instructions on page 44
 Backplane Troubleshooting on page 44

NOTE
Machine configurations may vary. See your cabinet manuals for parts specific to
your machine.

Backplane Board Overview

The backplane board is the main signal and power interconnector between the CPU board and most cabinet
components. The backplane board interfaces the CPU board with the remainder of the machine and distributes signals
and power.
The location of the backplane board is at the back of the CPU assembly and power supply docking station.

Figure 40 Backplane Board Location

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Backplane Board Overview

The following is a representation of the backplane board.

Figure 41 Backplane Board Example

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Backplane Board Overview

Table 14 Backplane Board Connector Descriptions

Component Typical Usage and Description Component Typical Usage and Description
J1 DC Power Distribution J35 Spare 24V
J10 Aux Power J36 Spare 24V
J11 Printer J4 Arm Mech
J12 Host Interface 1 J41-J44 USB 2.0
J13 DC Power Distribution J46 Hopper/Coin (If Applicable)
J14 External Power Supply Communication/Signal J47 Aux 24V In (External Power Supply)
J15 ETH0 J48 Top Box, RS-232
J16 ETH1 J49-J57 Display Ports
j17 USB Charger J5 GAT Port
J18 Host Interface 2 J59 Cabinet ID
J19 SPDIF Out J6 BV/Card Reader
J2 SPDIF In J68 PVM Interface
J20 RS-232 J7 Door Key Switch
J21 RS-232 J72 General I/O
J22 Rebet Button J73 USB 3.0
J23 EGM Fan J8 Tower Lamp
J24 Aux Power J84 AMP Mute
J25 Service Lamp J9 Power Supply
J28 Aux Power P1 CPU I/O
J3 Button Panel P2 CPU Display Ports
J32 Meters P3 CPU Gaming I/O
J33 DC Power Module P4 CPU Power
J34 Spare 24V — —

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Backplane Board Instructions

Backplane Board Instructions

Removing the Backplane Board from the Housing

Follow these steps to remove the backplane board from the housing.
 Required Tools
 Phillips Screwdriver
1 Remove the power supply, fan tray, DC power module, and bracket.

NOTE
For details see Replacing the power supply on page 47, Replacing the Fan Tray on
page 48, and Replacing the DC Power Module on page 48.
2 Remove backplane board by removing the 18 Phillips screws, securing it to the backplane housing.

Figure 42 Removing the Screws

3 Secure the new backplane board to the backplane housing with 18 screws.
4 Reinstall the power supply fan tray, DC power module, and bracket.

Backplane Troubleshooting

Frequently Asked Questions (FAQ)

What are these error messages?

For detailed error message information, see your ArgOS 2.X Operating System Service Manual and User Guide (part number
1458262).

Where can I find more CPU information?

For information on earlier versions of CPU-4X, see the CPU-4X Control Subsystem Service Manual and User Guide (part
number 1456703).

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Backplane Troubleshooting

Backplane Board Troubleshooting Flowchart

Use the following flowchart to troubleshoot backplane issues:

CAUTION
To prevent damage to electronic components, always use appropriate
electrostatic discharge (ESD) precautions. Use a wrist or ankle strap and ground all
tools and equipment.
Figure 43 Troubleshooting Flowchart for the Backplane Board

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TwinStar™ Upright (SG-1T433ST) Service Manual 1489211 [A]
Chapter 4 Backplane Board Service 45
Chapter 5 Power Supply Service
This chapter includes the following topics:
 Power Supply Overview on page 46
 Power Supply Instructions on page 47
 Power Supply Troubleshooting on page 49

NOTE
Machine configurations may vary. See your cabinet manuals for parts specific to
your machine.

Power Supply Overview

A machine receives line power from a floor or wall outlet. The power supply converts the incoming power from AC to DC
required for machine components. A power supply can provide multiple DC voltages. All machines contain one or more
power supplies to provide power to the CPU Board and other cabinet components through the backplane board. The
power supply connects to the cabinet through receptacles at the back of the backplane housing assembly, without
using additional cables.
The location of the power supply is at the left of the backplane housing assembly.

Figure 44 Power Supply Location Example

The following figure displays an example power supply.

Figure 45 Power Supply Examples

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Power Supply Instructions

Power Supply Instructions

Replacing the power supply

Use the following instructions to replace the power supply:
1 Disconnect the power cord from the power supply.

Figure 46 Disconnecting the Power Cord

2 Loosen the thumbscrew on top of the power supply.

Figure 47 Loosening the Thumbscrew

3 Pull the power supply out of the power supply housing.

Figure 48 Removing the Power Supply

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Chapter 5 Power Supply Service 47
Power Supply Instructions

4 Insert the new power supply into the power supply housing.
5 Tighten the thumbscrew on top of the power supply.
6 Connect the power cord.

Replacing the Fan Tray

Use the following instructions to replace the fan tray:
1 Pull the fan tray assembly out of the fan housing by grasping the notched edge of the fan tray assembly.

Figure 49 Removing the Fan Tray

2 Insert the new fan tray assembly into the fan housing.
3 Ensure the fan tray assembly is seated securely in the fan housing.

Replacing the DC Power Module

Use the following instructions to replace the DC power module:
 Required Tools
 Nut Driver, 7mm
1 Remove three 7mm nuts securing the DC power module by using nut driver. Save the nuts for future use.
2 Remove the DC power module.

Figure 50 Removing Three Nuts Securing the DC Power Module

3 Place the new DC power module on the three mounting pins on the right side of the power supply housing.
4 Fasten the DC power module to the power supply housing with three 7mm nuts by using a nut driver.

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Chapter 5 Power Supply Service 48
Power Supply Troubleshooting

Power Supply Troubleshooting

Frequently Asked Questions (FAQ)

What are these error messages?

For detailed error message information, see your ArgOS 2.X Operating System Service Manual and User Guide (part number
1458262).

Where can I find more CPU information?

For information on earlier versions of CPU-4X, see the CPU-4X Control Subsystem Service Manual and User Guide (part
number 1456703).

Power Supply Troubleshooting Flowchart

Use the following flowchart to troubleshoot power supply issues:

CAUTION
To prevent damage to electronic components, always use appropriate
electrostatic discharge (ESD) precautions. Use a wrist or ankle strap and ground all
tools and equipment.
Figure 51 Troubleshooting Flowchart for the Power Supply

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CPU-4.2.2.X Service Manual 1493373 [A]
Chapter 5 Power Supply Service 49
Chapter 6 Maintenance
This chapter includes the following topics:
 CPU Periodic Maintenance on page 50
 CPU Lock Maintenance on page 50
 Spare Parts on page 50

NOTE
For additional spare parts and maintenance information for your machine, see
your cabinet Service Manual and User Guide.

CPU Periodic Maintenance

Maintenance Interval: As needed
 Power the EGM off and move the CPU to an ESD-protected area.
 Clean the CPU enclosure vents from the interior and exterior to remove accumulated dust and debris using a
soft, lint-free, static-free cloth. Do not drop any dust on the CPU main board.
 Inspect the CPU main board. If any dust is visible, then use short bursts of compressed air o remove it. Do not
touch or wipe the components or board.

CPU Lock Maintenance

Maintenance Service Interval: 90 days
 Check connections of switches for loose or frayed wires.
 Add a small amount of graphite if the key does not turn easily.
 Check that all lock hardware is secure, yet allowing the lock to work smoothly.

Spare Parts
The following table lists spare parts for the CPU control subsystem:
Table 15 Spare Parts for the CPU Control Subsystem
Part Number Item Description Quantity
1-25 Units 26-99 Units 100+ Units
1458954 CPU Assembly, CPU-4.2.2X A5 2 4 8
1460383 Backplane Assembly 4.0 UPD 2 4 8
1436714 Memory, SO DIMM, DDR3L-1066, 4G, 512M*64B, Un-buffered 2 4 8
1449538 Video Card, ES8870 2 4 8
1452919 Lithium Battery, AA, 1.5V, 3000MAH 8 16 32
1453296 DC Power Module Assembly 1 2 5
1459277 PVM Module Assembly, Plastic 1 2 5
1454332 Power Supply, 600W, Single Output, 24VDC with Integrated 2 4 8
IEC Connector
6902-026345-00-02 SSD, 64GB, SATA 3 GB/S, MO-297 2 4 8
SDG-38221 Lithium Battery, Coin Cell, 3V, CR2032 4 12 24

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