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digitalPORTSG-QuickGuide v1.2 PDF

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41 views18 pages

digitalPORTSG-QuickGuide v1.2 PDF

Uploaded by

shivakuchana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Quick Guide for digitalPORT@SGTM

Version 1.2
Login
You may log in with your 2
1
Singpass or digitalPORT@SGTM
ID.
[Business and Individual users
can use their Singpass ID to
login.
Business users to select their
entity once they log into
Singpass]

For login with digitalPORT@SG TM

ID,
please use your existing Marinet ID
More details can be found in next
few
pages
2 Click to access support materials
such as guides and FAQs. 1

2
Logging in to
digitalPORT@SGTM for the
first time

1 If you are using your existing


Marinet account ID to login to
digitalPORT@SGTM for the first
time: 1
Click LOGIN WITH
digitalPORT@SGTM,
followed by Forgot
Password?.

Google Chrome browser is


recommended for
digitalPORT@SG . TM If you are
experiencing issues with loading the
page, you may try resolving it by
doing these steps:
1. Logout from digitalPORT@SGTM
2. Clear internet browser cache
3. Close internet browser
4. Reopen browser and login again

3
Logging in to
digitalPORT@SGTM for
the first time
2 3

1
2 Enter your Logon ID (Marinet ID)
and select to receive the One-
Time Password (OTP) by SMS
or email. Enter your registered
mobile number or email
address, based on your above
selection and click Reset
Password.

3 You will be prompted to enter 2


• If you did not receive the OTP, contact your appointed Information Security Coordinator
the OTP for validation, and you
(ISC) to confirm your mobile number and email in digitalPORT@SGTM
will receive your OTP via SMS
or email shortly. Enter the OTP • If your ISCs have left the company, or no one is able to login to the ISC accounts, please:
and click on Validate button.
• Email to MPA informing that the existing ISCs have left, and to nominate another staff
as ISC.

• Complete the ISC Replacement Form (attached) with a signature of a director whose
name is in the ACRA, together with a copy of your company’s ACRA document.

• We will send the details to the new ISC.

4
Logging in to
digitalPORT@SGTM for the
first time
4 You will be prompted to change your
password. Key in your new password 4
and click the Change Password
button. 1
• Your new password needs to have:
• Between 12 to 30 characters
• At least one character in small case
• At least one character in upper case
• At least 1 number
• At least 1 special character (e.g. #, $,
@, & etc.)

5 Your password has been changed


successfully.
Log in with your account ID and new
password. You will then receive your
OTP. Enter your OTP and you will be 2
able to access digitalPORT@SGTM. 5

• The account will be locked


after 9 failed attempts. Once
the account is locked, you will
not be able to log in to
digitalPORT@SGTM. Kindly
contact your company ISC to
unlock the account.

5
Search Vessel/ Primary/ Submissio
Login Home Vessel Call Details Supp. n Dashboard
Home Svcs Status

If you are submitting the port


clearance declaration for a vessel:

1 Click on any declaration icon You


will
be directed to the Vessel Search
5
2 page
Alternatively, you can c lick on
1
Dashboard to see the vessels list
If you are accessing other
services:
3 Select a category on the left
panel.
Once you click on a category, the
services will be listed on the
rightt and you can click on the
one that you want 3 4
If you are not familiar with the
4 categorization of services, a
search
function is also available to
search
for the required service Refer to
5 Click Manage Favourites to add
the next page
commonly for services
used more details
to this
page to access them easily. 2
[This feature is not available yet]

6
1
Search Function

1 Click on Search bar.

2 Enter the name of a service to


search.
1
3 Services matching your keyword
will be displayed under the
search bar .

2
Tip: To find your service quickly, click 2
on All category and type in the
service name. digitalPORT@SGTM
will search from all the services in
the system. 3

7
Category

1 Select Port Clearance to display


links to the various services
declarations associated with a
government authority such as
MPA, ICA and NEA for port 1
clearance. 2 4
2 Click on any port clearance
declarations. You will be directed
to the Vessel Search page.

8
Category
1 Click on any other category such
as Declarations, Shipping,
Licences, etc, and those services
under that
category will be shown on the
right
2 Click on the service that you need
1 4
to
start the transaction.

9
Crew and passenger
service Category
1
1 Click Crew and passenger
services
category to access ICA’s services
You
can only access these services if 2 4
your company is registered with
the
ICA Kindly contact your ISC for
more
details
Below are the list of declaration under the ICA
crew and passenger service category.

• Multiple Journey Landing Pass (MJLP)


• Application for Multiple Journey Landing
Pass (MJLP) Transfer 1
• Application for Multiple Journey Landing
Pass (MJLP) Cancellation
• Application for Multiple Journey Landing
Pass (MJLP) Enquiry
• Application for Multiple Journey Landing
Pass (MJLP) Photo Re-Submission
• Crew Sign-On Without Arrival Reference
• Crew Sign-Off Without Arrival Reference
• Extension of Stay Without Arrival
Reference
• Cancel Sign On without Arrival Reference

10
1

User Profile

1 Click on the dropdown list beside your 2


login name.

2 Select My Profile option from the


dropdown list to change user details.

3 It will display the account details. 3


User Profile

4 You may change your email


address and mobile number.

Contact your ISS if you need to


change your Name and NRIC.

5 Click Update button to confirm


your changes.
Set Preferred OTP 1
Preference
1 Click on the dropdown list beside
your
login name.
2 Select My Settings from the
dropdown list to change the 2
preferred mode of OTP.
Set Preferred OTP
Preference
1 Select SMS or E-mail option.

Click Update button. 1


2

If you are stationed oversea and do


not have a Singapore mobile number,
2
you might not be able to login to
digitalPORT@SGTM. Please contact
[email protected] for this
matter.
Functions for Information
Security Coordinator 1
(ISC)
If you are an ISC updating information
for existing staff in your company:

1 Click Dashboard from PORT


CLEARANCE.

2 Click on Administration menu on


the new screen.

3 Select User Administration from the


2
dropdown list.

4 Select a user’s logon ID. 3

4
Functions for Information
Security Coordinator 3
(ISC)
ISC can perform the following
functions:
4
1 Update user’s NRIC, name, email
and mobile number.

1
2 Assign MPA & ICA privileges. This
function is optional and not mandatory
account creation.
[ICA Privileges are not available yet]

3 Change logon ID Status: Active,


Suspended or Disabled.
2

4 Reset password on behalf of


5
account holder.

5 Click on submit button to save


the changes.
Functions for Information 1
Security Coordinator
(ISC) 2
ISC can also create new accounts:

1 Go to Dashboard, click
Administration dropdown menu.

2 Select User Administration


from the dropdown.

3 Click Create.

3
Functions for Information
Security Coordinator
(ISC)
4 Complete the mandatory fields and
click Submit.

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