Scribd
Upload
19 views7 pages

Lottery Agent User Manual

Ok sre

Uploaded by

nashirkhan7014
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
19 views7 pages

Lottery Agent User Manual

Ok sre

Uploaded by

nashirkhan7014
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 7

Operational Guidelines for Agent Portal

Directorate of Kerala State Lotteries

December 1st 2021


User Reference
Manual – Agent
Portal
This document contains step by step process to be
followed for supply chain management activities in Lottery
Department – Agent Portal

NIC-KLSC-ASG6-AGENTPORTAL July 2021 Page No :1


Operational Guidelines for Agent Portal

CONTENTS

1. INTRODUCTION
2. PROBLEMS REPORTING
3. OPERATING INSTRUCTIONS
3.1 HARDWARE / SOFTWARE REQUIREMENTS
3.2 HANDLING INSTRUCTIONS
4. HOW TO START
4.1 ONLINE PAYMENT
4.2 ONLINE PAYMENT HISTORY

NIC-KLSC-ASG6-AGENTPORTAL July 2021 Page No :2


Operational Guidelines for Agent Portal

1. ABOUT AGENT PORTAL

Agent Portal is a Web enabled work flow based system for providing end to solution to the users
covering supply chain management activities include online payments, Receipts Printing etc

2. Problems Reporting

1. Problem Reporting through Online Help


Technical problems in operating the application should be reported to the Nodal Officer
of the Directorate of Kerala State Lotteries Problem can be reported either through
Online Help or E-mail to the concerned NIC Co-coordinator.
The Application error should be communicated in the following report format
• User level (e.g. Data Entry / Verification / Approval / Administration etc)
• Name of the Option
• Description of Error message
• Screen shots of the error( Click on PrtScrn button and paste it in file and upload the
same)

3. Operating Instructions

3.1 Hardware / Software Requirements


 PC with net connectivity
 Any web browser can be used for accessing the site
 Services for the public can also be accessed using smart mobile

3.2Handling Instructions
Login with valid userid and password. Menu will be displayed based on the logged in
user’s role. Each user has a particular role and privilege for accessing the system.
i. Role based dashboard

Each level of user is having Role based Dashboard


ii. Help

iii. Feedback

Two types of Feedback form available (For Department & Citizen)

NIC-KLSC-ASG6-AGENTPORTAL July 2021 Page No :3


Operational Guidelines for Agent Portal

4. How to Start

Invoke the application using the URL: - www.lotteryagent.kerala.gov.in and apply user
credentials.

By clicking the login, the following interface will be displayed.

NIC-KLSC-ASG6-AGENTPORTAL July 2021 Page No :4


Operational Guidelines for Agent Portal

There you will get a role based dash board screen as follows.

Under this option the following menus are available:-


7.1 Online Payment
7.2 Online Payment History

4.1 Online Payment

NIC-KLSC-ASG6-AGENTPORTAL July 2021 Page No :5


Operational Guidelines for Agent Portal

Here the agent can enter the sales proceeds amount and GST Amount and Pay the amount. This is
redirected to treasury payment page.
You may use the payment gateway options and make the payment.

After Successful transaction we can print the payment receipt as follows:

4.2 Online Payment History

NIC-KLSC-ASG6-AGENTPORTAL July 2021 Page No :6


Operational Guidelines for Agent Portal

Here the list of payments done can be seen. Payment History list can be viewed.

We have 3 Status :
1. Success : Payment is successfully completed and user can print the
receipt.
2. Pending : Payment has not completed due to some problems. We can
Retry the transaction.
3. Failure : Payment has not succeed. New transaction to be attempted.

We have 2 Options :
1. Payment Receipt : User can print the payment receipt after successful
transaction
2. Retry : User can attempt new transaction when the status is pending.

NIC-KLSC-ASG6-AGENTPORTAL July 2021 Page No :7

You might also like