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Windows Backup Errors and Troubleshooting Guide

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43 views2 pages

Windows Backup Errors and Troubleshooting Guide

2

Uploaded by

navneet pathak
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Windows Backup Common Errors and Troubleshooting Guide

1. Volume Shadow Copy Service (VSS) Errors

Symptom: Backup fails with VSS-related errors, often seen as Event IDs 8193, 12293, or 13 in the
Event Viewer.
Troubleshooting:
- Check the status of VSS writers by running 'vssadmin list writers' in Command Prompt.
- Ensure sufficient free space on the volume for snapshots.
- Verify that the VSS Provider service is running, and try restarting the Volume Shadow Copy
service.
- Run 'chkdsk /f' to check for and fix any file system errors on the drive.

2. Insufficient Storage or Disk Space

Symptom: Backup fails due to lack of storage space.


Troubleshooting:
- Check storage availability on both the source and destination drives.
- Adjust retention policies to delete older backups or manually delete unnecessary backups.

3. Corrupted Backup Media

Symptom: Backups fail to write to media or cannot be restored due to corruption errors.
Troubleshooting:
- Run diagnostics on the storage medium.
- Replace or reformat backup drives or media if corruption continues.

4. Network Connectivity Issues (for Network Backups)

Symptom: Backups to network locations fail due to connectivity issues.


Troubleshooting:
- Verify network connectivity to the backup target.
- Confirm user credentials and permissions for accessing the backup location.

5. Permission or Access Denied Errors

Symptom: Backup fails with errors indicating a lack of permissions.


Troubleshooting:
- Ensure the backup user account has full permissions on source and destination paths.
- Check NTFS and sharing permissions on network drives if backing up over the network.

6. Error: 'The Backup File Could Not Be Created'

Symptom: This error occurs when the backup cannot be saved to the target location.
Troubleshooting:
- Ensure there is enough space on the destination drive.
- Restart the backup service and attempt the backup again.

7. Inconsistent System State or Application Backup Errors

Symptom: Application-aware backups fail due to application-specific issues.


Troubleshooting:
- Check that the application's VSS writer is running and stable.
- Restart the application's services if the VSS writer fails.

8. Backup Policy Misconfiguration

Symptom: Backups run at unexpected times or fail to adhere to the intended schedule.
Troubleshooting:
- Double-check the backup schedule settings in the backup application.
- Verify that time and date settings on the server are accurate.

9. Windows Update Interference

Symptom: Backups fail after a recent Windows Update.


Troubleshooting:
- Roll back recent updates if backup issues began after a specific update.
- Check for updated versions or patches for backup applications.

10. General Troubleshooting Tips

- Check Event Viewer for specific error codes and descriptions.


- Update drivers and firmware for compatibility with backup software.
- Run a Test Backup to identify specific file or application issues.

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