DLM PORTAL LINKS

Wednesday, June 21, 2023 12:50 PM

DLM Portal link http://lddlmsm.wdf.sap.corp/

SM WIKI https://wiki.one.int.sap/wiki/pages/viewpage.action?spaceKey=DLM&title=Server+Management

DLM COCKPIT https://dlmcockpit.wdf.sap.corp/?Cluster=OS

BCP https://support.wdf.sap.corp/sap(bD1lbiZjPTAwMSZkPW1pbg==)/crm_logon/default.htm

CCLOUD https://dashboard.eu-de-1.cloud.sap/monsoon3

SISM https://cmp.wdf.sap.corp/sesi/main

GCP https://console.cloud.google.com/compute/instances?project=sap-development

SLIM https://dlm/slim/

SYSMON https://cmp.wdf.sap.corp/sysmon/index.html

AZURE https://portal.azure.com/sapsharedtenant.onmicrosoft.com

NAGIOS https://dlm-mon.devsys.net.sap/thruk/frame.html?link=https://dlm-%20on.devsys.net.sap/thruk/startpage.html

SNRP https://itsm.services.sap/sp

SNAP https://itsm.services.sap/now/workspace/agent/

COLLECTIONS https://access.co.sap.com/AccessPortal/emea_logonhttps://cmp.wdf.sap.corp/sap/bc/ui5_ui5/sap/zcwp_linkui/index.html

UCP https://go.sap.corp/ucp

SAP JUMPHOST
BCP ACCESS https://wiki.one.int.sap/wiki/display/SPTP/Access+Management

https://sapintsupport.service-now.com/itsupport?id=index_itsm

file:///C:/Users/211943/OneDrive%20-%20TCS%20COM%20PROD/D%20Folder%
20Backup/Dinakar/Agile%20Ninja%20%20Coach/2020-Scrum-Guide-US.pdf

Daily Use Link Page 1

Tuesday, June 13, 2023 6:05 AM

KT tracker:
\\dlmexport\dlm_servermgmnt\ODC\L2-OS-Support\KT-Unix\KT-Karthikeyan_Deepak.xlsx

KT Tracker Page 2
Pre-checks
Tuesday, June 20, 2023 6:48 PM

IDENTIFY THE SERVER TYPE

For SP Server For E2E Server

✓ Change request ✓ Change request

✓ Server Owner ✓ Tag in Where used to list
✓ Tag in where used to list ✓ NAS file
✓ NAS file ✓ Apps usage
✓ Backup ✓ Backup

Step to Find server owner name:

➢ Identify the type of server: SP or E2E

➢ Use SISM to identify: SISM -> Responsible art SAP -> Service Owner
➢ (or)
➢ Take the CI name and refer old tickets
➢ (or)
➢ Check deployment logs. Connect to jump host -> /home/adminhosts/dlm-gcptool/logs-deployment -> cat <server-name>

Steps to Find any APPLICATION is tagged:

SISM -> CI name -> Where used to list

If any apps are tagged then it should be moved to DEV-LM-DEACT-SERVER and status is In process.

Steps to find NAS file:

Server Dismantling Page 3

Steps to find NAS file:

If auto mount is present, then no need to worry about this.

Server Dismantling Page 4

Physical Service Dismantling
Wednesday, June 28, 2023 2:37 PM

Case1: Start Dismantling or move work flow option is present

Step 1:

1. Initiate from SISM, click More option -> start dismantling or move work flow -> Start Workflow -> Decommission.
2. Backup is none, start workflow.

Step 2:

1. Go to search and type SAP logon -> open.

2. Go to variable logon -> top left corner
3. Type cmp in the search box and open the first one and click next next next once the next button disabled click on
logon one copyright box will open and close that box
4. In sap easy access click the third icon near to the search box. Click inbox
5. Go to SISM above edit one icon will be their click that and choose fourth option( start….)
6. Choose dismantling and click continue.
7. Under retention period in that dropdown click none and scroll down choose the first button on the bottom right
corner.
8. Go to the page where we clicked inbox and refresh that page.
9. After refresh we will get one file check the server name with the ticket and double click the file and click
continue.
10. We will another page, choose the first option I approve and submit. One dialogue box will open click ok on it.
11. Check mail and reply back the ticket with the workflow number which we got on mail.

Case1: Start Dismantling or move work flow option is not present

Step 1:

Create ticket with Hardware to power off the system.

Can create ticket
Change the SISM Status Edit -> Removal or Physical decommissioning.

Server Dismantling Page 5

Closing Template
Thursday, July 27, 2023 2:55 PM

Hello colleagues,

We have Initiated Dismantle Process for below server.

*****************************************************************

Dismantled server name: vlgai1f1b.devsys.net.sap

Type: GCP

OS platform: Linux

SID :

Status : Completed

Backup : NIL

SISM Status : Object has been deleted

*****************************************************************

Server Dismantling Page 6

For GCP servers
Monday, August 28, 2023 2:39 PM

This is regarding server dismantling requests for SLES-11 GCP vm’s which is expected to start form this
week from PLC side.
Process to be followed:
Before proceeding for GCP server dismantle, please make sure requested source GCP server migrated
vm has backup enabled on EOL side.
E.g. – If you receive dismantle request for source GCP server vlgcipa9 then cross check if EOL server
vlvcipa9 is listed in below wiki.
If the EOL server is listed in wiki
https://wiki.one.int.sap/wiki/display/VCoCC/DOC_Cohesity+Backup+Schedule then dismantled can be
triggered for source GCP (wdf.sap.corp) server.
In case, if the vm is not listed then please contact Koenig, Luisa & Doehring, Andreas and request to
trigger the backup. After confirmation, GCP server can be dismantled.

Server Dismantling Page 7

Requesting Template
Thursday, October 5, 2023 4:02 PM

- Name of the server to be dismantled

- Is related residing SID dismantled - Yes/No
- Approval received - Yes/No
- Backup required - Yes/No
- Backup retention period (1 to 10 years)
- NAS filer exported to the server has been deleted : Yes/No
- systems have been unlinked in SISM: Yes/No

Server Dismantling Page 8

Links
Wednesday, June 21, 2023 12:47 PM

Alias/VIP wiki: https://wiki.one.int.sap/wiki/x/SZCIig

VM Control Page 9
SISM Script
Wednesday, August 9, 2023 12:54 PM

[2023/07/03 15:19:31 dlm-lts01 create_instance.pl 5561 INFO] SISM Call: /home/adminhosts/dlm-

gcptool/sism.pl --logFile=/home/adminhosts/dlm-gcptool/logs-sism/sism.pl.log --functions=createVM --
hostname=vlgsptstecf.wdf.sap.corp --status=OPERATING --
netConf="10.239.77.196,MAIN,vlgsptstecf.wdf.sap.corp" --serviceGrp=SERVER_PROV --
vsBrand=PUBCLOUD --vsArea=GCP --virtType=SOFT --virtMethod=FULL --desc="SP instance" --
responsibles="011000358700000410012012E,OALLRESP;011000358700000410012012E,ASSETOWNER;I
049104,SERVOWNER;,SERVOWNER;" --serviceTeam="DLM SM Linux" --supportTicket="DEV-LM-
UX/LX" --opForm=development --priority=MEDIUM --supportTime="Mo-Mo (7*24 h)" --
serviceTime="Mo-Mo (7*24 h)" --plannedRemoval="2050-01-01" --customerId="0000009089" --
bPeriodHeader=2023-07-03,9999-12-31,CC,101740034,C5367262 --
bPeriodReceivers="(IO,7301680,100)" --bPeriodActivities="(CIGCPD,0.250,,CIS Memory (RAM))" --
operationalStatus="Non Prod (DEV, TEST, QA, Sandbox)" --cloudStatus="SAP Business Process" --
fsBackup=DAILY_BACKUP --physicalHost="gcew3.googleapis.com" --cloudProvider=GCP --
cloudProviderResourceId="3145507804443276412" --cloudRegion="europe-west3"

VM Control Page 10
Basics
Tuesday, June 27, 2023 12:47 PM

JUMP HOSTS COMPONENTS

dlm-lts01.wdf.sap.corp/vlcsplts01.wdf.sap.corp Linux team : DEV-LM-UX/LX

Windows team : DEV-LM-WIN
dlm-lts02.wdf.sap.corp/vlgsplts02.wdf.sap.corp deactivating servers : DEV-LM-DEACT-SERVER

ADMIN SERVERS DL Names

devadm01.wdf.sap.corp/vlcspadm01.wdf.sap.corp DL DLM Services SM ODC (External) <[email protected]>

DL DLM Services SM COE <[email protected]>
devadm02.wdf.sap.corp/vlgspadm02.wdf.sap.corp DL ACI_DLM_SERVICES_SM_All (External) <[email protected]>

Deployment Logs Path Os backup path: /sapmnt/dlm/services/gcp/sm_osbackups/

/home/adminhosts/dlm-gcptool/logs-deployment>

Search with a file name

Basics Page 11
Path
Tuesday, August 29, 2023 4:56 PM

Description Path
Vmcotrol log deletion /home/adminhosts/dlm-gcptool/logs-delete/delete_instance.log
Os backup path /sapmnt/dlm/services/gcp/sm_osbackups/
Deletion loh /sapmnt/dlm/services/servermgmnt/google/logs-delete
:/home/adminhosts/vmcontrol/logs-vmcontrol

Basics Page 12
GRUB Issue
Monday, July 10, 2023 10:23 AM

Seems, issue with grub.

To bring up the server , we have performed below steps.
******************************
1. Power off server
2. Detaching the boot disk
3. Attaching disk to another server which is present in same zone
4. Mount disk on /mnt
5. Chroot
6. Zypper in -f shim
7. Shim-install –removable (By this grub.cfg will recreate )
8. Exit
9. Umount the disk
10. Deatching the disk & attaching to issue server as a boot disk
11. Power On server

GCP Page 13
Maintenance mode issue
Thursday, August 24, 2023 10:48 AM

Please try to collect the below logs when it happens next time before rebooting it.

Below are the steps. (you can copy and paste as it works in GCP console fine)

Please take a screenshot of maintenance mode. (It may say just maintenance mode or dracut
maintenance mode)

Login
-> to identify the root disk normally its sda3
blkid
-> mount root file system
mount /dev/sda3 /mnt OR mount -L ROOT /mnt

journalctl -a > /mnt/journalctl_a_before

blkid > /mnt/blkid_before
blkid -o udev > /mnt/blkid_o_udev_before
dmesg|grep dracut > /mnt/dmesg_dracut_before
cat /proc/cmdline>/mnt/cmdline_before
ls -lR /run/initramfs (copy rdsosreport.txt which maybe under /run/initramfs or /run/initramfs/log )
cp /run/initramfs/rdsosreport.txt /mnt/rdsosreport.txt_before

mount --bind /dev/ /mnt/dev

mount --bind /proc/ /mnt/proc
mount --bind /sys/ /mnt/sys
chroot /mnt/
supportconfig

journalctl -a > /mnt/journalctl_a_after

blkid > /mnt/blkid_after
blkid -o udev > /mnt/blkid_o_udev_after
dmesg|grep dracut > /mnt/dmesg_dracut_after
cat /proc/cmdline>/mnt/cmdline_after
ls -lR /run/initramfs (copy rdsosreport.txt which maybe under /run/initramfs or /run/initramfs/log. It did
not exist after chroot )
cp /run/initramfs/rdsosreport.txt /mnt/rdsosreport.txt_after

GCP Page 14
Documentation
Friday, August 25, 2023 2:05 PM

TOPIC LINK
Error: compute.instances.hostError https://cloud.google.com/compute/docs/instances/host-maintenance-overview#hosterror

GCP Page 15
GCP DMZ & Zone 3 concept
Wednesday, September 6, 2023 3:24 PM

Hello Colleagues,

In GCP we have 2 highly secured zones are present.

1. DMZ (Virtual DMZ )
2. Zone3 (sap-dev-11)

How to identify server is in DMZ or zone-3

Go to GCP , Search the server & navigate to Network Tags
DMZ :
Eg : vlgcigmz
By the network tags we can conclude that servers is in DMZ.
Network tags nothing but firewall rules.
Precisely, if the tag present means that Firewall Rule will applicable to server

• From DMZ servers auto mounts will not be accessible, & outside servers we can’t reach.
For more details about GCP DMZ please refer - https://wiki.one.int.sap/wiki/x/-mCGsw

Zone-3 (sap-dev-11)
Eg : vlgcierx
By the network tags we can conclude that servers is in zone3.

• From zone-3 tagged servers most of the auto mounts are accessible but outside servers
of zone we can’t reach.

GCP Page 16
In-place upgradation document
Monday, July 10, 2023 10:16 AM

Hello Colleagues,
Template:
Kindly make use of the downtime in future and check all below points before moving the ticket.

1. Page file configuration Hi Team,

2. Check whether the drives letters are proper
3. Server activation Server:: vwgsapxex.wdf.sap.corp
4. Disk read/Write performance
5. CPU utilization issues -> Server has been upgraded in to 2016 STD successfully.
6. Nagios alerts
7. Latest patches are available or not -> Server up and running fine , No issues found from OS
8. Whether all the automatic services are in running state level.

Kindly check all above and take the actions accordingly. This avoids many issues and makes server stable. -> Admin users, HOST file updating, Drive info checks all
are done.
Note:- Try to adopt checking all above whenever you get the downtime to the servers.
->Server patched with latest updates.

-> Nagios alerts cleared ,All are Green.

Please check and let us know in case of any issues.

Automation path:
Winver - to refresh the background screen information
Switch to root user: sudo -i

Path: /home/adminhosts/vmcontrol/modules

To take a snaphsot :

./win_up_automation.py --hostname vwgsaps0x --drive_letter D --os 2016 --step snapshot

To take a machine image:

./win_up_automation.py --hostname vwgsaps0x --drive_letter D --os 2016 --step machineimage

Backup folder path:

\\vlgspgcpbkup.wdf.sap.corp\gcp_win_upgrade\SM

Missing KB:

\\bssfile3\h\

Windows Page 17
Rcssh Troubleshoot
Thursday, August 17, 2023 10:32 AM

Reference : vwgsapeiv

✓ For Rcssh alerts:

Please follow below steps for rcssh alerts/issue

Ex:: rcssh vwgsapacp
‘ Open SSH Connection reset by 10.32.60.18 port 22 ‘

1 -Restart or start the services - Openssh

2 - copy the openssh software folder in to C:\Program Files\OpenSSH-Win64 --> run install-sshd to
install open ssh (\\dlmexport\dlm_servermgmnt\windows\OpenSSH)
3 -once install go to C:\Users\root and check .ssh and .ssh2 folder are presented.
4 -if more than one root users was presented means please copy and paste in to all root folders / admin
folders.

Uninstall steps:

1- For uninstall run "uninstall-sshd"

2 - delete ssh and .ssh2 folders
3 -go to ‘ Appdata ‘ and delete the openssh related folders
4- go to windows\system32\delete folder related to openssh .

Finally check again rcssh for that server.

Even though rcssh not worked means server reboot is req.

Windows Page 18
Nsrports / Networker installer
Monday, August 21, 2023 5:13 PM

Step 1: Need to check 3 services has been installed and running

Go to control panel and check 3 packages has been installed.

If installed check in services and check the status.

Step 2: If any of these 3 packages one is missing

✓ First go and stop these 2 services
✓ Uninstall all the networker package in control panel.
✓ Go to the path -> \\bkpteam\swdepot\networker\base-packages\windows\19.8.0.1
✓ Copy networker folder to current server in temp folder.
✓ Install all the 3 packages in descending order. ( Higher file size should be installed first)
✓ (Do not configure firewall. Rest of the options no need to change)

To verify the output :

Go to cmd and execute two commands
✓ nsrports

✓ vssadmin list writers

Closing template:

Hello colleagues,

We have re-configured networker once again.

Now nsrports were listening and all list writers

are stable.

(attach output of lit writers )

Windows Page 19
 are stable.

(attach output of lit writers )

Note: Here in all lines Last error should be no error.

If packages are failed to install, will throw an error by saying failed and display option for generate logs.

In logs find the cache file and delete that file and try to re-install again.

Windows Page 20
Knowledge article CMD is displaying the error “ not recognized
as an internal or external command "
Tuesday, September 19, 2023 1:29 PM

Hi Team,

If you get any ticket stating CMD is displaying the error “ not recognized as an internal or external
command “ whenever you run any command.

Steps to follow up :

You need to check if the command’s location is added to the PATH. If it’s not, you can add the command’s location
to the PATH. You can do this by following the steps below:

– Right-click on “This PC” on your desktop and select “Properties”.

– Click on “Advanced system settings”.

– Click on the “Environment Variables” button.

– In the “System Variables” section, scroll down and look for the “Path” variable.

– – Copy the path location and paste it on the Non-Working server by Click on “Edit” and add the path to the
directory containing the command and reboot the server.

If in case PATH is present in variable, Just follow the below steps.

Login with any server check the CMD is working fine.

– Right-click on “This PC” on your desktop and select “Properties”.

– Click on “Advanced system settings”.

– Click on the “Environment Variables” button.

– In the “System Variables” section, scroll down and look for the “Path” variable.

– Copy the path location and paste it on the Non-Working server by Click on “Edit” and add the path to the
directory containing the command and reboot the server.

PATH: C:\Windows\System32

Windows Page 21
Ccloud Ephemeral disks
Thursday, September 21, 2023 4:04 PM

We can see below instructions from CCloud team for Ephemeral disks disk issue.
=====================================================================================
================================================================

Here are the general steps on upgrading your windows server containing ephemeral disks:

1. Backup all important data: Ephemeral disks do not retain data after the machine is shut down, so
always back up important data on a more permanent storage solution.

2. Set up a new machine with an ephemeral disk but with Windows Server 2016: On most cloud
platforms, you can select the operating system during the setup of a new instance.

3. Install necessary applications: Set up and configure all the applications you had on your old server to
the new one.

4. Migrate your data: Move any data necessary from your backup into the new machine. This step may
be fast or slow depending on the amount of the data, the machines, and the network speed.

5. Testing: Do some comprehensive testing to make sure everything is running smoothly on the new set
6. Shut down and Decommission the old machine: Once you're certain everything is working correctly on
the new machine, you can finally shut down and decommission the one running Windows Server 2012.

Kindly use this as a guide and if you need further help please reopen the ticket.

Windows Page 22
GCP Commands
Saturday, July 8, 2023 3:59 PM

To list out the disk in GCP server gcloud compute disks resize <name_of_the_disk> --size=50GB --zone=<zone>
To see zone, status etc sudo gcloud compute instances list | grep -i vlgdbf79 (in dlm-lts01)
To list all GCP instances sudo gcloud compute instances list
To list specific GCP instances sudo gcloud compute instances list | grep -i <servername>
To list two servers info at one time sudo gcloud compute instances list | egrep -i '<servername1> | <servername2>'
To start a instance sudo gcloud compute instances start <servername>
To stop a instances sudo gcloud compute instances stop <servername>
To list disks sudo gcloud compute disks list | grep -i <servername>
To detach a disk sudo gcloud compute instances detach-disk <servername> --disk= <diskname>
To attach a disk sudo gcloud compute instances attach-disk <servername> --disk= <diskname>
To attach disk as boot disk sudo gcloud compute instances attach-disk <servername> --disk= <diskname> --boot
To know about detailed Information sudo gcloud compute instance describes <servername>
To check machine images sudo gcloud compute machine-images list | grep -i <server_name >
To check snapshot sudo gcloud compute snapshots list | grep -i <disk_name >
For Zone Migration
gcloud beta compute instances detach-disk vlgdbnd3 --disk vlgdbnd3-20220328074715 --
zone=europe-west5-c

gcloud beta compute instances attach-disk vlgdbod3 --disk=vlgdbod3 --zone=europe-west5-a

mount /dev/sdc3 /mnt

To resize the disk gcloud compute disks resize DISK_NAME--size DISK_SIZE

If need to zone specified (--zone=<name of the zone)

To see tags of a server sudo gcloud compute instances list --format="table(name,status,tags.list())" | grep -i
<server_name>

Linux Page 23
Commands
Thursday, July 20, 2023 6:55 PM

To kill Zombie process ps axo stat,ppid,pid,comm | grep -w defunct | awk '{ print $2}' | xargs kill -9
To check the port is open netstat -tulpn | grep LISTEN | grep :80
To check open deleted file lsof -nP | grep '(deleted)' | awk '{print $2}' |wc -l
To delete open deleted file lsof -nP | grep '(deleted)' | awk '{print $2}' | xargs kill -9
To copy the file cp vlgdbc54.tar /tmp/bak_vlgdbc54.tar
To unzip the file tar -xvf vlgdbc54.tar - unzip
To know about pid,ppid ps -eo pmem,comm,pid,ppid |sort -nr |head
To know running services Systemctl
To know about failed services Systemctl | grep failed
To know file size which is consuming high find / -mount -xdev -size +100000000c -exec ls -lh {} \;
To find Application related files are cat /var/log/messages | grep -i 'Delete ABAP session' | wc -l
consuming high
To check process and PID ps -ef | grep -i '/home/nagios/checkscripts/check_sm_filesystems.pl' | grep nagios | wc -l
To kill the process and its related process ps -ef | grep -i '/home/nagios/checkscripts/check_sm_filesystems.pl' | grep nagios | awk '{print $2}' |
xargs kill -9
To list file immutable lsattr <filename>
To make a file immutable chattr +i(small letter) <filename>

For recursively, chattr +i(small letter) -RV <filename>

To remove a file immutable chattr -i(small letter) <filename>
To see a list of all of the active units that systemctl list-units
systemd knows about systemctl list-units --all
systemctl list-units --all --state=inactive
systemctl list-units --type=service
To see every available unit file within the systemctl list-unit-files
systemd paths, including those that systemd
has not attempted to load, you can use the
list-unit-files command
To check zombie process ps aux | egrep "Z|defunct"
To check file size using du du -a -h /var/log | sort -h -r

Linux Page 24
UNIX/LINUX ADMIN PAGE
Monday, July 10, 2023 10:32 AM

Unix admin
access

Linux Page 25
Mount Old Boot Disk
Tuesday, July 11, 2023 11:20 AM

Reference : 2380090965

Linux Page 26
SAMBA
Tuesday, July 25, 2023 2:35 PM

Samba-Issues after patching-weekend - Fast workaround:

12.5:
- works with latest version 4.15.13+git.621.c8ae836ff82-3.85.1
--> nsswitch.conf with records for winbind
--> windbind must run
--> increased range for GLOBAL to 1000000 - 2000000
--> files/directories are created with correct owner (UID)

15.4:
- works with latest version 4.15.13+git.636.53d93c5b9d6-150400.3.23.1
--> nsswitch.conf with records for winbind
--> windbind must run
--> files/directories are created with correct owner (UID)

15.2:
- works with latest version 4.11.14+git.386.cc81f3dca2-150200.4.47.1
--> nsswitch.conf with records for winbind
--> windbind must run
--> increased range for GLOBAL to 1000000 - 2000000
--> files/directories are created with correct owner (UID)

But we will still crosscheck until we take this changes live.

Linux Page 27
To Delete Exports in Server
Thursday, July 27, 2023 10:25 AM

Step1: Step2:

Check in /etc/exports. Make a copy of export file in notepad and make sure to
Uncomment it from destination server
Whether the requested mount is present in that.

To delete it , make uncomment of the line.

Step3:

Unmount the folder, by using the command in destination folder

umount -l <mount point>

Quick Note
L - lazy mount

Uncomment in Export file

Uncomment in destination server
Unmount in destination server

Linux Page 28
Backup Hung Issue
Monday, July 31, 2023 1:09 PM

Hello Colleagues,
Reference: 2380110387

SID : BIQ
Host name : lddbbiq.wdf.sap.corp
BAckup client: vlgdbbiq

As per the Nagios Perfdata SWAP and CPU consumption is high.

----------------------------------------------------------------------------------------------------------------------------- --

CPU: 96
1 day (99% collected) - avg 2% / max 62%
3 days (100% collected) - avg 2% / max 85%
30 days (100% collected) - avg 3% / max 100%
90 days (100% collected) - avg 3% / max 100%
Total RAM: 1411 GB
1 day (95% collected) - avg 73% / max 75%
3 days (98% collected) - avg 73% / max 92%
30 days (100% collected) - avg 91% / max 97%
90 days (100% collected) - avg 88% / max 97%
Total SWAP: 5 GB
1 day (95% collected) - avg 17% / max 18%
3 days (98% collected) - avg 18% / max 54%
30 days (100% collected) - avg 0% / max 54%
90 days (100% collected) - avg 0% / max 0%

----------------------------------------------------------------------------------------------------------------------------- ----

Load average also high.

-------------------------------------------------------------------------------------------

vlgdbbiq:~ # uptime
07:19:40 up 16 days 9:53, 1 user, load average: 24.63, 23.82, 23.45

----------------------------------------------------------------------------------------------------

Upon checking memory consumption is due to SID related processes.

---------------------------------------------------------------------------------------------------

vlgdbbiq:~
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
6585 biqadm 20 0 1.011t 1.004t 0.017t S 272.9 72.89 17202:06 hdbindexserver
4938 biqadm 20 0 29.961g 0.015t 817088 S 2.970 1.094 117:42.64 hdbnameserver
11843 biqadm 20 0 26.216g 7.950g 262396 S 1.650 0.563 58:31.09 hdbdiserver

--------------------------------------------------------------------------------------------------------

Linux Page 29
Kindly check from your end and clear unwanted process.

If memory is not cleared, server reboot is required, kindly stop all the applications and revert the ticket to us with
approval for reboot

Downtime : 1 hour.

Linux Page 30
User Management
Monday, July 31, 2023 1:11 PM

When switching as root user, it is pointed towards DB server.

Step -1:

In that need to compare the present /etc/passwd with backup passwd file which is present in the
Path /sapmnt/dlm/services/gcp/sm_osbackups/servername

Step -2:

Here backup file will be present as tar file and to open this file need to unzip to /tmp directory.

To copy the file - cp vlgdbc54.tar /tmp/bak_vlgdbc54.tar

To unnzip the file - tar -xvf vlgdbc54.tar - unzip

cat etc/passwd | grep -i sapc6e - copy the user o/p

vi /etc/passwd - paste that copied user
pwconv - after making changes in passwd file we should run this cmd to refresh the passwd file
cat /etc/passwd | grep -i sapc6e

Linux Page 31
SWAP Memory Resize
Wednesday, August 2, 2023 11:43 AM

Mail subject: SWAP extension activity - S4 HANA Cloud systems Wiki: SWAP Extension to 30 GB - DLM Knowledge Management - Wiki@SAP (int.sap)

Mail subject: FW: SWAP Size extension / Reduction Please follow below steps for reducing /increasing swap.

COE Approval required & better to perform in DT

Turn Off / Inactivate the SWAP

swapoff /root/swapfile
Remove the existing SWAP file
rm -f /root/swapfile
Create swap file with required size

Formula for count – 1024*required MB

bs=block size (fixed )-1024

Example -Required 2GB swap file then

2GB*1024 = 2048MB
2048*1024 = 2097152 →Count value

Just change count value in below command & execute

dd if=/dev/zero of=/root/swapfile bs=1024 count= 2097152

Now create swap file & assign permissions

mkswap /root/swapfile
chmod 600 /root/swapfile
Turn On / Activiate the SWAP file
swapon /root/swapfile

Hi colleagues,

this is regarding reported DLM Change https://support.wdf.sap.corp/sap/support/message/2270020281

for extending SWAP size to 30GB.
Per DLM standard the swap size is only 5 GB and the server Bootdisk is 20 GB.

To change this the following steps are needed:

1.) Run vmcontrol on a DLM adminhost (eg. dlm-lts01 or dlm-lts02) and choose Disks ->
EXTEND/UPSIZE and provide the server name.

Linux Page 32
2.) Select the Bootdisk which should be 20 GB

3.) When asked for the new Bootdisk size take the current size 20 GB (15 GB + 5 GB swapfile) and add
25 GB to it resulting in eg. 45 GB Bootdisk size for the server visible on above screenshot.

4.) If finished connect via rcssh to the remote server and have a look via dmesg command if disk size
has changed.

vlgsprob16:~ # dmesg|tail -5
[6772610.107846] RPC: fragment too large: 612067950
[6772615.216840] RPC: fragment too large: 612067950
[7206643.291281] sd 0:0:1:0: [sda] 94371840 512-byte logical blocks: (48.3 GB/45.0 GiB)
[7206643.291283] sd 0:0:1:0: [sda] 4096-byte physical blocks
[7206643.291464] sda: detected capacity change from 21474836480 to 48318382080

5.) Get the disk device of the root filesystem / via command: grep ' / ' /proc/mounts
vlgsprob16:~ # grep ' / ' /proc/mounts
/dev/sda1 / xfs rw,relatime,attr2,inode64,noquota 0 0

6.) Extend the partition on the disk via command growpart -v /dev/<disk> <partition>:
vlgsprob16:~ # growpart -v /dev/sda 1
update-partition set to true
resizing 1 on /dev/sda using resize_sfdisk_dos
94371840 sectors of 512. total size=48318382080 bytes
## sfdisk --unit=S --dump /dev/sda
label: dos

Linux Page 33
 label: dos
label-id: 0x3b4ca871
device: /dev/sda
unit: sectors

/dev/sda1 : start= 2048, size= 41940959, type=83, bootable

padding 33 sectors for gpt secondary header
max_end=94371807 tot=94371840 pt_end=41943007 pt_start=2048 pt_size=41940959
resize of /dev/sda returned 0.
CHANGED: partition=1 start=2048 old: size=41940959 end=41943007 new: size=94369759,end=
94371807

7.) Extend the root filesystem / via command xfs_growfs -d /:

vlgsprob16:~ # xfs_growfs -d /

meta-data=/dev/sda1 isize=512 agcount=9, agsize=655296 blks

= sectsz=512 attr=2, projid32bit=1
= crc=1 finobt=1 spinodes=0 rmapbt=0
= reflink=0
data = bsize=4096 blocks=5242619, imaxpct=25
= sunit=0 swidth=0 blks
naming =version 2 bsize=4096 ascii-ci=0 ftype=1
log =internal bsize=4096 blocks=2560, version=2
= sectsz=512 sunit=0 blks, lazy-count=1
realtime =none extsz=4096 blocks=0, rtextents=0
data blocks changed from 5242619 to 11796219

8.) Disable and delete the 5 GB swapfile and create the new 30 GB swapfile:
swapoff /root/swapfile
rm -f /root/swapfile
dd if=/dev/zero of=/root/swapfile bs=1024 count=31457280
mkswap /root/swapfile
chmod 600 /root/swapfile
swapon /root/swapfile

vlgsprob16:~ # swapoff /root/swapfile

vlgsprob16:~ # rm -f /root/swapfile
vlgsprob16:~ # dd if=/dev/zero of=/root/swapfile bs=1024 count=31457280
31457280+0 records in
31457280+0 records out
32212254720 bytes (32 GB, 30 GiB) copied, 70.1113 s, 459 MB/s

9.) Check if the new swapfile is working fine via command swapon -s:
vlgsprob16:~ # swapon -s
Filename Type Size Used Priority
/root/swapfile file 31457276 0 -1

Linux Page 34
Networker Installation
Thursday, August 24, 2023 11:24 AM

Hello Colleagues,

When checked the servers vlgcifdz and vlgdbfdz is a DMZ servers. Also in DMZ server nfs and automounts are not accessible

As it is a DMZ server, Kindly install lgto packages from your end.

Note: Backup team will do networker installation on DMZ server

Linux Page 35
Accessing Physical server
Thursday, August 24, 2023 12:22 PM

c5367262@dlm-lts01:~> telnet hs0004crons

telnet: hs0004crons: Name or service not known
hs0004crons: Unknown host
c5367262@dlm-lts01:~> telnet hs0004cons
Trying 10.67.145.234...
Connected to hs0004cons.
Escape character is '^]'.

*************************************************************************
This is a private system.
Do not attempt to login unless you are an authorized user.
Any authorized or unauthorized access or use may be monitored and can
result in criminal or civil prosecution under applicable law.
*************************************************************************

MP login: root
MP password: ********

Hewlett-Packard Integrity Integrated Lights-Out 2

(c) Copyright Hewlett-Packard Company 1999-2007. All Rights Reserved.

MP Host Name: hs0004cons

Revision F.02.17

*************************************************************************
Your Certificate is expired.
Use the SO command to generate a new certificate.
*************************************************************************

MP MAIN MENU:

CO: Console
VFP: Virtual Front Panel
CM: Command Menu
SMCLP: Server Management Command Line Protocol
CL: Console Log
SL: Show Event Logs
HE: Main Help Menu
X: Exit Connection

[hs0004cons] MP> CM

Linux Page 36
 (Use Ctrl-B to return to MP main menu.)

[hs0004cons] MP:CM> PC

PC

Current System Power State: On

Power Control Menu:

C - Power Cycle
ON - Power On
OFF - Power Off
G - Graceful Shutdown

Enter menu item or [Q] to Quit: C

C

System will be power cycled.

You must shut down the OS manually before this command is executed.
Failure to do this can cause problems when the OS is restarted.
Confirm? (Y/[N]): Y
Y

-> System is being powered off.

-> Please wait 30 seconds for power supplies to power down completely.
System Power will be turned on in 30 seconds.

Linux Page 37
Filesystem Check
Thursday, August 24, 2023 12:40 PM

1. power off the server

2. detach boot disk from the server and attach to any other server which have same zone as os version
(for attach go to gcp click on additional disk then search for the boot disk name which we want to attach
and click save)
3. run fsck on the server which we attached boot disk
4. once fsck done detach the boot disk (follow the same procedure from GCP as we attached)
5. attach to the server which we powered off
6. power on the server
7. run zypper ref ( we should not get any error)
8. create one test directory under root.

Linux Page 38
Mount sharing between 2 servers
Thursday, August 24, 2023 12:44 PM

[7/11 1:13 PM] Krishnan, Sahayaajitha (external - Service)

Mount sharing between two servers.

GCP Local NFS share.
Ex: Kindly share the mount /sapmnt/ME1 in server ldcsme1 to server lddbme1.
=============
**Steps to do at source server side.**
1. Login to the server.
2. check for the mentioned mount.
3. To share the file between servers we have to make entry in exports file.
cat /etc/exports
vi /etc/exports

mountname target server ip (permissions)

EX:/sapmnt/ME1 10.177.33.120(rw,sync,no_root_squash,no_subtree_check)
:wq!

get the target server ip through nslookup.

nslookup lddbme1
Server: 127.0.0.1
Address: 127.0.0.1#53
Name: lddbme1.wdf.sap.corp
Address: 10.177.33.120
lddbme1.wdf.sap.corp canonical name = vlcdbme1.wdf.sap.corp.
exportfs - a -v cmnd in source server (by this even after reboot permissions wll be retained)
4. rcnfsserver restart.
5. rcnfsserver status. ------> for confirmation.

**Steps to do at destination server.**

1. Login to db server.
2. nslookup lddbme1.
3.have to make entry in fstab.
cat /etc/fstab
vi /etc/fstab
sourceserver:mount mountname permissions
EX:vlccsme1:/sapmnt/ME1 /sapmnt/ME1 nfs defaults 1 2
:wq!
4.rcnfs restart
5.rcnfs status.
mkdir -p /sapmnt/ME1
mount -a
for O/P:
df -hT mount
vlcdbme1:~ # df -hT /sapmnt/ME1
Filesystem Type Size Used Avail Use% Mounted on
vlccsme1:/sapmnt/ME1 nfs4 40G 1.2G 38G 3% /sapmnt/ME1
vlcdbme1:~ #
================================================

Linux Page 39
Extension for Migration - COE
Thursday, August 24, 2023 12:47 PM

vlgciecf:/sapmnt/dlm/services/gcp/migration_new/gen_storage #

Reference:

https://support.wdf.sap.corp/sap/support/message/2380087183

Linux Page 40
BB and MacAfee Installation
Thursday, August 24, 2023 12:48 PM

[7/12 11:22 AM] Krishnan, Sahayaajitha (external - Service)

REF : https://support.wdf.sap.corp/sap/support/message/2270037733

1. First check which BB install on this server

# cat /opt/bowbridge/mcafee/EngineDetails |head -2

1. # /sapmnt/av/bowbridge ----------> to move BB directory

1. #ls

1. ./deinstall_bb.sh-----> to uninstall the oldest version

1. Cd latest --------> if they ask lastest version

1. If current needed do # cd 3113_B853

1. # ./bb_installer.sh -u=cg6adm -g=sapsys

2.

[7/12 11:22 AM] Krishnan, Sahayaajitha (external - Service)

Steps:
1. Login to server
2. cd /sapmnt/av/mcafee/ENS
3. Run this Script: ./mcafee_ENS_installer.sh
4.

Linux Page 41
Mail Subjects
Tuesday, August 29, 2023 11:04 AM

RE: DLM Cloud start - Failed to start Setup Virtual Console.

Linux Page 42
Nagios Self-Healing
Tuesday, August 29, 2023 11:40 AM

Sudo -i -u Ref: 2370079684

Cd automation
To detach boot disk

Linux Page 43
BDE
Tuesday, August 29, 2023 12:24 PM

Chroot:

First attach boot disk to other server (same zone, different SID - to avoid UUID issue)

Mount the disk on mnt like as below /dev/sdX varies check & run --
Note : we have umount in reverse order check last step

vlgcisoa:~ # mount /dev/sdd3 /mnt

vlgcisoa:~ # mount /dev/sdd2 /mnt/boot/efi
vlgcisoa:~ # mount -t proc none /mnt/proc
vlgcisoa:~ # mount -t sysfs none /mnt/sys
vlgcisoa:~ # mount --bind /dev /mnt/dev
vlgcisoa:~ # chroot /mnt

WARNING: hostnames differ! Setting hostname to configured name vlgdbuty!

vlgdbuty:/ # systemctl status wicked.service

Failed to connect to bus: No such file or directory

vlgdbuty:/ # systemctl list-unit-files | grep wicked
Configuration file /usr/lib/systemd/system/networker.service is marked executable. Please remove executable
permission bits. Proceeding anyway.
Configuration file /usr/lib/systemd/system/nsrps.service is marked executable. Please remove executable permission
bits. Proceeding anyway.
wicked.service disabled
wickedd-auto4.service disabled
wickedd-dhcp4.service disabled
wickedd-dhcp6.service disabled
wickedd-nanny.service disabled
[email protected] static
wickedd.service indirect
vlgdbuty:/ # systemctl enable wicked.service
vlgdbuty:/ # systemctl list-unit-files | grep wicked
Configuration file /usr/lib/systemd/system/networker.service is marked executable. Please remove executable
permission bits. Proceeding anyway.
Configuration file /usr/lib/systemd/system/nsrps.service is marked executable. Please remove executable permission
bits. Proceeding anyway.
wicked.service enabled

Now umount the disk via below steps

vlgcisoa:~ # umount /mnt/dev
vlgcisoa:~ # umount /mnt/sys
vlgcisoa:~ # umount /mnt/proc
vlgcisoa:~ # umount /mnt/boot/efi
vlgcisoa:~ # umount /mnt

Linux Page 44
To detach a boot disk

Step-1:

List out the names and number of disk present by using gcloud command

Step-2:

Check which boot disk is used by server in GCP console.

Login to the server and check current version of the server and cross check with SISM.

Step-3:

To detach, first check in fstab entries whether it is mounted on /mnt, use df command to check which it is mounted.

Umount <mount name>.

If it is not mounted in /mnt,

Check it once again whether any action is performed on boot disk which is yet to removed.

To detach, ask for downtime and remove the unused disk and reboot the server.

Linux Page 45
Tech Team Handled tickets
Tuesday, September 5, 2023 4:27 PM

Requests handled by TECH ODC

Below requests are handled by Tech ODC. If you received these requests please route the ticket’s to
Tech ODC.

1. BDE for E2E Servers

2. System Parking / Unparking
3. RAM Resize (<625GB & <96 CPU’s)
4. Copying or moving or deleting or compressing of SID related files
5. Downtime co-ordination with system owners for E2E Servers
6. SWAP extension in E2E servers
7. New E2E server deployments
8. Modifications in SID related SISM objects
9. FS / Data backup/restore related tasks.

Linux Page 46
rcscp command usage
Wednesday, September 6, 2023 3:22 PM

Dear Colleagues,

As we aware auto mounts(Eg : autodelete30days etc.) will not accessible from EOL Servers (vlv***) , GCP
DMZ servers
To copy files from auto mounts to server (or) vice-versa rcscp command will help us.

Usage of rcscp command

Copying files from automounts to server

• Login to dlm-lts01 / 02
• Syntax – rcscp <auto mount path> root@<servername>:/<folder name>
• Eg : - Copying a file from autodelete30days folder to server vlgspnitintest4 under /tmp
rcscp /sapmnt/dlm_export/autodelete30days/c5330715/test1 root@vlgspnitintest4:/tmp/

Copying files from server to auto mounts

• Login to dlm-lts01/02
• Syntax – rcscp root@<server name>:/<path_of_file> <automount_to_where_file_need to be
copy>

• Eg :- Copying a file from server vlgspnitintest4 to autodelete30days folder

rcscp root@vlgspnitintest4:/tmp/test1 /sapmnt/dlm_export/autodelete30days/c5330715/

Linux Page 47
Vmcreate
Wednesday, September 6, 2023 3:35 PM

c5367262@dlm-lts01:~> vmcreate

Welcome to DLM Instance Creation Script

=======================================

>> Choose instance deployment provider [1 - 3]

1. Google Cloud Platform - gcp
2. Converged Cloud - ccloud
3. Microsoft Azure - az
Enter choice: 1
Provider: gcp

>> Choose domain from below [1-2] (Default: devsys.net.sap)

Choose 'devsys.net.sap' unless wdf.sap.corp is really required
1. devsys.net.sap
2. wdf.sap.corp
Enter choice [Default: 1]: 1
Your choice is 1. devsys.net.sap

>> Choose the type of instance to be created [1 - 10]

1. Central Instance (CI & CS)
2. Central Services Server (CS)
3. Application Instance (PAS / AAS)
4. Database Instance (DB)
5. SAPSYSTEM (1 VM - CI & DB)
6. SAPSYSTEM1 (2 VM - 1 CI & CS, 1 DB)
7. SAPSYSTEM2 (3 VMs - 1 DB, 1 CS, 1 PAS)
8. Cloud Connector (CC)
9. Server Provisioning (SP)
10. Rsync Migration
Enter choice: 9
Instance Type: SP

Zone selected: europe-west3-c

Fetching Image list..

>> Choose image type from below [1-9] (Default: suse-15-sp4-sap-20230830-1)

1. suse-12-sp5-sap-20230901-2
2. suse-15-sp3-sap-20230830-1
3. suse-15-sp4-sap-20230830-1
4. windows-2012-r2-dlm-byol
5. windows-2016-dlm-byol
6. windows-2019-dlm-byol
7. rhel-86-20230901-2
8. debian-11-20230901-2
9. ubuntu-2004-20230901-2

Linux Page 48
 9. ubuntu-2004-20230901-2
Enter choice [Default: 3] - 3
Image choice is 3. suse-15-sp4-sap-20230830-1

>>Enter the RAM / CPU choice for SP system

Enter the CPU (please enter an even number) [max. 96 for custom]: 10
Enter the RAM (GB) [max. 624 for custom]: 32
Machine Type: n2-custom-10-32768

>> Enter the Billing Label for the host (Eg: io_xxxxxxx, cc_xxxxxx, wbs_xxxxx) - io_7301460
Billing Label validated

>> Enter the disk size to be created in GB (Eg: '30') - 40

> Enter the Mount point for the additional disk added ( Default - /data ) -
Choosing default mount point - data

>> Enter the Server Responsibles: User ID (IXXXXXX) / DL (Starting with DL).
Separate multiple value by comma (Eg:- IXXXXXX,DL_ACI_DLM_SERVICES_SM_ALL) - I353660
The user(s) I353660 will be added as Service Owner in SISM

>> Do you want File System Backup to be set in SISM? (YES/NO; Default - NO) -
FS Backup - Default is taken, No FS Backup will be set in SISM

====================================================================================

A SP Instance will be created in the Zone europe-west3-c.

Machine Type: n2-custom-10-32768 Disk Size: 40

The Host Name generated by the random host name generator is vlgsp2b3b0

Press Enter if you wish to continue with the random characters '2b3b0' in the Host Name
OR To change it,
Enter the alphanumeric characters of length 5(ideal) or max. 10 to be appended in the Host Name:
vlgspmvgci

The host name vlgspmvgci will be used!

1. Hostname and IP Address creation

The HOSTNAME and IP reserved in GCP are : 10.239.129.66
The hostname vlgspmvgci and IP 10.239.129.66 reserved successfully at Designate
The hostname vlgspmvgci.devsys.net.sap and IP 10.239.129.66 reserved successfully at Designate

2. Disk creation
Disk vlgspmvgci-data01 of size 40GB created successfully in the zone europe-west3-c!

Linux Page 49
3. Instance creation will happen in the zone europe-west3-c in subnet sap-dev-11
Instance created successfully

NAME NETWORK_IP STATUS

vlgspmvgci 10.239.129.66 RUNNING

4. Attaching disks to instances

Disk vlgspmvgci-data01 of size 40 GB attached successfully to vlgspmvgci.
Disk vlgspmvgci-data01 set to Auto-Delete on instance:vlgspmvgci deletion

---------------------------------------------------------------
Proceeding with ping test for the host vlgspmvgci.devsys.net.sap...
Ping test successful!
Checking if SSH up on host...
SSH test successful!
---------------------------------------------------------------

5. SISM Creation
SISM entry creation successful for the host vlgspmvgci.devsys.net.sap

6. Self-healing Call
Self-Healing call for GCP...
Self-Healing call for OS Configuration...
Self-Healing call for Sec Config...
Self-Healing call for OS Patching...
Self-Healing call for User Control Check...
Self-Healing call for GCP...
Self-healing call for Filesystem Check...
All Self-healing calls are completed!

Configuring the File System...

Created File System data on the host.

Configuring users with sudo access

User/s: I353660 provided with sudo access

7. Server Quality Check

QA Result: OK

8. Server Reboot

---------------------------------------------------------------
Proceeding with ping test for the host vlgspmvgci.devsys.net.sap...
Ping test successful!

Linux Page 50
Ping test successful!
Checking if SSH up on host...
SSH test successful!
---------------------------------------------------------------

Self-Healing call for Virus Scanner...

Final Server Validation

---------------------------------------------------------------
Proceeding with ping test for the host vlgspmvgci.devsys.net.sap...
Ping test successful!
Checking if SSH up on host...
SSH test successful!
---------------------------------------------------------------

Completed Successfully

Linux Page 51
Network issues
Saturday, September 9, 2023 1:17 PM

RE: OJE & OJQ: please solve Network issues

Linux Page 52
Compression utilities
Wednesday, September 13, 2023 4:28 PM

Linux Page 53
RAM and CPU resize
Wednesday, September 20, 2023 9:29 PM

Thanks & Regards,

Santhosh Adaveni
External
Server Management,DLM Services
TCS. ITPL_Victor,Whitefield,Banagalore,INDIA
M +91 7981824316, E [email protected]

From: Santhoshkumar, Adaveni (external - Service)

Sent: Tuesday, May 30, 2023 6:22 AM
To: Navaneedhakrishnan, Balaji <[email protected]>; P R, Daivik <[email protected]>; Paul, Bijo
<[email protected]>; DL ACI_DLM_SERVICES_SM_All (External) <[email protected]>
Cc: Palanisamy, Prabakaran (external - Service) <[email protected]>
Subject: RE: DLM Cloud VM Resource Resize Failure - vlgcipp3

Hello Colleagues,

We have selected the correct node at console level and started the server.

Before :

After:

Now the server is up and running fine.

+++++++++++++++++++++++++++++++++++++
vlgcipp3:~ # uptime
02:48:41 up 2:02, 1 user, load average: 0.00, 0.00, 0.00
vlgcipp3:~ # date
Tue May 30 02:48:43 CEST 2023
vlgcipp3:~ #
+++++++++++++++++++++++++++++++++++++

Respective ticket has updated and reverted to tech team.

Thanks & Regards,
Santhosh Adaveni
External
Server Management,DLM Services
TCS. ITPL_Victor,Whitefield,Banagalore,INDIA
M +91 7981824316, E [email protected]

From: Santhoshkumar, Adaveni (external - Service) <[email protected]>

Sent: Tuesday, May 30, 2023 3:09 AM
To: A M, Lavanya (external - Service) <[email protected]>; DL ACI_DLM_SERVICES_SM_All (External)
<[email protected]>
Cc: A M, Lavanya (external - Service) <[email protected]>; DL 4R TCS DLM ODC BASIS (External) <DL_
[email protected]>
Subject: RE: DLM Cloud VM Resource Resize Failure - vlgcipp3

Hello Colleagues,

We are checking on this.

Thanks & Regards,
Santhosh Adaveni
External
Server Management,DLM Services
TCS. ITPL_Victor,Whitefield,Banagalore,INDIA
M +91 7981824316, E [email protected]

Linux Page 54
From: A M, Lavanya (external - Service) <[email protected]>
Sent: Tuesday, May 30, 2023 2:49 AM
To: [email protected]; DL ACI_DLM_SERVICES_SM_All (External)
<[email protected]>
Cc: A M, Lavanya (external - Service) <[email protected]>; DL 4R TCS DLM ODC BASIS (External) <DL_
[email protected]>
Subject: RE: DLM Cloud VM Resource Resize Failure - vlgcipp3

Hello Colleagues,

Kindly check and assist us on below error.

Ticket has been update and moved to our queue.

Reg : https://support.wdf.sap.corp/sap/support/message/2380048471

Thanks and Regards

Lavanya A M
External
On behalf of SAP SE

AI – Development Landscape Management

Intelligent Enterprise Services
M: +91 8217548933
E : [email protected]
Tata Consultancy Services
International Tech Park
Victor Building, Whitefield Road
Bangalore 560066, India

From: [email protected] <[email protected]>

Sent: Tuesday, May 30, 2023 2:47 AM
To: DL ACI_DLM_SERVICES_SM_All (External) <[email protected]>
Cc: A M, Lavanya (external - Service) <[email protected]>; DL 4R TCS DLM ODC BASIS (External) <DL_
[email protected]>
Subject: DLM Cloud VM Resource Resize Failure - vlgcipp3

vlgcipp3

MESSAGE: GCP VM Resource Resized But Start Failed! SM team will have this checked!

Starting instance(s) vlgcipp3... .....failed. ERROR: (gcloud.compute.instances.start) Instance could

not be scheduled due to no matching node with property compatibility. Explanation: The matching
node group(s) do not match the intance's machine family type. Potential fix: - Please consider
changing the instance's Machine Family Type to match that of the selected node group. - Please
consider selecting another node groups that match the instance's Machine Family Type.

Regards,
DLM SM TEAM

Linux Page 55
DLM SM TEAM

Thanks & Regards,

Santhosh Adaveni
External
Server Management,DLM Services
TCS. ITPL_Victor,Whitefield,Banagalore,INDIA
M +91 7981824316, E [email protected]

From: Santhoshkumar, Adaveni (external - Service)

Sent: Tuesday, April 18, 2023 6:29 AM
To: Revanth, Venkat (external - Service) <[email protected]>
Subject: FW: DLM Cloud VM Resource Resize Failure - vlgdbcwj

Thanks & Regards,

Santhosh Adaveni
External
Server Management,DLM Services
TCS. ITPL_Victor,Whitefield,Banagalore,INDIA
M +91 7981824316, E [email protected]

From: Chaudhari, Mohit (external - Service) <[email protected]>

Sent: Wednesday, September 7, 2022 4:07 PM
To: Navaneedhakrishnan, Balaji <[email protected]>; Paul, Bijo
<[email protected]>; Abbas, Arasu Mohideen (external - Service) <[email protected]>;
Palanisamy, Prabakaran (external - Service) <[email protected]>; DL DLM Services SM
ODC (External) <[email protected]>
Cc: DL DLM Services SM COE <[email protected]>
Subject: RE: DLM Cloud VM Resource Resize Failure - vlgdbcwj

Thank you Balaji, for the error, documented in wiki

Thanks
Mohit Chaudhari
External
On behalf of SAP SE

Server Management
DLM Services

Linux Page 56
DLM Services
Email -:[email protected]
Mob: +919769533713
Tata Consultancy Services
Victor Building, ITPL
Whitefield, Bangalore 560066

From: Navaneedhakrishnan, Balaji <[email protected]>

Sent: Wednesday, September 7, 2022 3:48 PM
To: Paul, Bijo <[email protected]>; Abbas, Arasu Mohideen (external - Service)
<[email protected]>; Palanisamy, Prabakaran (external - Service) <prabakaran.palanisamy01
@sap.com>; DL DLM Services SM ODC (External) <[email protected]>
Cc: DL DLM Services SM COE <[email protected]>
Subject: RE: DLM Cloud VM Resource Resize Failure - vlgdbcwj

Hi Bijo,

Thank you for the assistance!

@ODC colleagues,

The error/solution has been documented for future references.

https://wiki.one.int.sap/wiki/display/DLM/Cloud+Resource+Resize+Script
sole-tenant resize errors
Regards,
Balaji

From: Paul, Bijo <[email protected]>

Sent: 06 September 2022 10:50
To: Abbas, Arasu Mohideen (external - Service) <[email protected]>; DL DLM Services SM COE <DL_
[email protected]>
Cc: DL DLM Services SM ODC (External) <[email protected]>;
Palanisamy, Prabakaran (external - Service) <[email protected]>
Subject: Re: DLM Cloud VM Resource Resize Failure - vlgdbcwj

Hi Colleagues,

Vlgdbcwj is up now with the Old Boot disk.

Issue was that after resizing, the machine type was selected as N2-highmem-64 which doesn’t have a
matching Sole Tenant Node Group in our Project.
• In these situations, check if a matching node group is available ( In GCP UI -> Power off the server,
Edit, Go to Sole tenancy , Click Browse and select the matching Node group in the zone ).
dlm-general-<zone> -> This is for all N1 machines upto 96 CPU & 624 GB
dlm-<megamem/ultramem/highmem>-<zone> -> This is for Higher machine types

• If no matching node group, change the machine type to a matching node group’s machine type or
select the old machine type to bring up the VM to check with us.

Regards,
Bijo

From: Abbas, Arasu Mohideen (external - Service) <[email protected]>

Date: Tuesday, 6 September 2022 at 6:10 AM

To: DL DLM Services SM COE <[email protected]>

Cc: DL DLM Services SM ODC (External) <[email protected]>,

Palanisamy, Prabakaran (external - Service) <[email protected]>

Subject: RE: DLM Cloud VM Resource Resize Failure - vlgdbcwj

Hello Colleagues,

We require your assistance for the below issue, As we tried to resize the memory while doing Resize we
face matching node issue.
We try to change the machine type and start the server but no luck.

At last we tried BDE also, BDE also not completed.

Request you to check below issue and assist us.

Server Status ::

Linux Page 57
BCP ::

https://support.wdf.sap.corp/sap/support/message/2270111362

Best Regards,
Arasu Mohideen
External
On behalf of SAP SE
Server Management
DLM Services
T -: +91 80 61390590
+91-81975 24685
Email: [email protected]
Tata Consultancy Services
Victor Building, ITPL
Whitefield, Bangalore 560066
India

From: [email protected] <DLM_cloud_VM_Resize@dlm-

lts01.wdf.sap.corp>
Sent: Tuesday, September 6, 2022 4:03 AM
To: DL ACI_DLM_SERVICES_SM_All (External) <[email protected]>
Cc: Abbas, Arasu Mohideen (external - Service) <[email protected]>; DL 4R TCS DLM ODC
BASIS (External) <[email protected]>
Subject: DLM Cloud VM Resource Resize Failure - vlgdbcwj

Linux Page 58
 vlgdbcwj

MESSAGE: GCP VM Resource Resized But Start Failed! SM team will have this checked!

Starting instance(s) vlgdbcwj... ......failed. ERROR: (gcloud.compute.instances.start)

Instance could not be scheduled due to no matching node with property compatibility.
Explanation: The matching node group(s) do not match the intance's machine family
type. Potential fix: - Please consider changing the instance's Machine Family Type to
match that of the selected node group. - Please consider selecting another node groups
that match the instance's Machine Family Type.

Regards,
DLM SM TEAM

Linux Page 59
Sudo Access users in DMZ zone
Thursday, September 28, 2023 8:08 PM

in /etc/sudoers.d/sudoers, make the below entry

<user_id> ALL=(root) NOPASSWD: /bin/su - x5badm

also add his user id in /home/whitelistssh_users

keep file permission 440

user should be there in the server locally

Add user and set password for the user and give it to them manually

In case of temporary user inform COE to delete the access after specific time by automation jobs.

Linux Page 60
Rhel upgrade
Tuesday, October 3, 2023 6:46 PM

Points to remember:

✓ Ask for downtime and check whether the ticket is change request.

✓ Take snapshot for both OS and data disk.

✓ First search for a reference server which contains the required OS version

✓ List out repolist and check difference between current and reference server.

✓ If repos are not matching, take a backup of current repos in main server and copy all the repos
from reference server

✓ Run - yum reploist to load the newly copied repolist

✓ To update run yum update

✓ Next reboot the server to reflect the changes.

✓ To check current OS versions - cat /etc/os-release.

Reference : https://support.wdf.sap.corp/sap/support/message/2370107570

Linux Page 61
WIKI LINKS
Monday, July 24, 2023 11:10 AM

Name Links
Bow Bridge Adaptor for Linux https://wiki.one.int.sap/wiki/display/DLM/Bowbridge+Adapter+on+Linux
Sudo Access Request https://wiki.one.int.sap/wiki/display/DLM/About+SudoRules+script
Service Pack upgrade SLES Service Pack Upgrade - DLM Knowledge Management - Wiki@SAP (int.sap)
Dummy IP Configuration https://wiki.one.int.sap/wiki/pages/viewpage.action?pageId=2990509603
Boot disk issue - GCP Boot disk Issue - GCP - DLM Knowledge Management - Wiki@SAP (int.sap)
Hostname prefix change from VLG* to VLV* https://wiki.one.int.sap/wiki/pages/viewpage.action?pageId=3497166989

Samba issues https://wiki.one.int.sap/wiki/pages/viewpage.action?pageId=2073847093

Swap Memory Resize SWAP Extension to 30 GB - DLM Knowledge Management - Wiki@SAP (int.sap)
In Place upgrade Windows Operating System - In-place upgrade method. (under construction) - DLM
Knowledge Management - Wiki@SAP (int.sap)
Zone Migration https://wiki.one.int.sap/wiki/x/V5OIig
Bow Bridge Adaptor for Windows https://wiki.wdf.sap.corp/wiki/display/DLM/Bowbridge+Adapter+on+Windows
Restore it from old backup https://wiki.one.int.sap/wiki/pages/viewpage.action?pageId=3407062468
GCP Basic Trouble Shooting steps for cases https://wiki.one.int.sap/wiki/display/DLM/GCP+Basic+Trouble+Shooting+steps+for+cases
Dummy Ip https://wiki.one.int.sap/wiki/x/I44-sg
Copy files from Old boot disk to new https://wiki.one.int.sap/wiki/display/SAKPMS/Files+to+be+copie
d+after+bootdisk+exchange+on+linux+instance
Disk Snapshot https://wiki.one.int.sap/wiki/display/DLM/DISK+SNAPSHOT
Vmcreate VMCreate Troubleshooting - DLM Knowledge Management - Wiki@SAP (int.sap)
DNS Manage https://wiki.one.int.sap/wiki/display/DLM/dnsmanage
ServiceNow Project: ServiceNow at DLM - Project ServiceNow at DLM - Wiki@SAP (int.sap)

WIKI Page 62
EOL Migration
Friday, July 28, 2023 11:39 AM

Hello Colleagues,

SID: Q3A

When checked SID Q3A is migrated to EOL server ( GCP to VMware) having hostname as vlvdbq3a &
vlvciq3a.

Ref Migration BCP ticket: https://support.wdf.sap.corp/sap/support/message/2380048079

So both the alias ldciq3a & lddbq3a are assigned to vlvdbq3a & vlvciq3a.
Both the server (vlvdbq3a & vlvciq3a) is powered off currently in VMWare. So login is not possible.
-------------------------------------------------------------------------------------------------------
c5367262@dlm-lts01:~> nslookup ldciq3a
Server: 127.0.0.1
Address: 127.0.0.1#53
Non-authoritative answer:
ldciq3a.devsys.net.sap canonical name = vlvciq3a.devsys.net.sap.
Name: vlvciq3a.devsys.net.sap
Address: 10.188.253.209
---------------------------------------------------------------------------------------------------------

So kindly check with requestor whether we need to power on the migrated EOL servers.

Regards,
Deepakkrishna S (C5367262)
DLM-Services-ODC-SM
Components -: DEV-LM-UX/LX

>

Template Page 63
Load Average
Wednesday, August 9, 2023 12:48 PM

Hello Colleagues

SID : ER9
Server :

Load Avg is Normal

Issue : Maximum memory consumption is due to SID related processes

As per Nagios PerfData , Swap and RAM memory consumption is also High.
Total RAM: 125 GB
1 day (143% collected) - avg 76% / max 77%
3 days (147% collected) - avg 66% / max 77%
90 days (137% collected) - avg 76% / max 100%
Total SWAP: 32 GB
1 day (143% collected) - avg 7% / max 8%
3 days (147% collected) - avg 7% / max 9%
90 days (137% collected) - avg 7% / max 47%

+++
vlgdbk7f:~ # ps -eo pmem,comm,pid,ppid |sort -nr |head
1.2 Scan Factory 23615 23583
1.2 ScanAction Mgr 23621 23615
1.2 OAS Manager 23629 23615
0.2 sapstartsrv 3562 1
0.2 mfetpd 23583 1
0.1 sapdbctrl 23968 23963
0.1 sapdbctrl 23963 3526
0.1 perl 14088 14087
%MEM COMMAND PID PPID
0.0 xprtiod 5144 2

vlgdbk7f:~ # top
top - 21:28:49 up 67 days, 14:26, 3 users, load average: 0.00, 0.00, 0.00
Tasks: 369 total, 1 running, 367 sleeping, 0 stopped, 1 zombie
%Cpu(s): 0.2 us, 0.2 sy, 0.0 ni, 99.5 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st
KiB Mem: 32928028 total, 31900140 used, 1027888 free, 499672 buffers
KiB Swap: 5242876 total, 9480 used, 5233396 free. 29846564 cached Mem
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
23629 root 20 0 1626420 418424 15660 S 0.000 1.271 0:46.33 OAS Manager
23615 root 20 0 1277204 412892 14196 S 0.000 1.254 0:08.08 Scan Factory
23621 root 20 0 1277208 406200 7504 S 0.000 1.234 0:00.00 ScanAction Mgr
3562 sapadm 20 0 1008404 75228 45428 S 0.000 0.228 8:58.40 sapstartsrv
23583 root 20 0 1708196 74984 32636 S 0.000 0.228 0:49.72 mfetpd
500 db2k7f 20 0 76616 39924 3700 S 0.000 0.121 0:00.22 perl
23968 root 20 0 221444 38800 18292 S 0.000 0.118 0:00.01 sapdbctrl
+++

Kindly check from your end and clear unwanted process.If still server reboot is required please provide
us 1hr of downtime.

Template Page 64
Downtime Co-ordination
Wednesday, August 9, 2023 12:49 PM

Hello Colleagues,

As per SISM, you are the Overall person in charge of the server vwgspbfbc8.wdf.sap.corp.

Issue specifics :Based on the Nagios report we need to Fix RCSSH issue on this server.

So, server reboot/downtime is required for this activity.

Proposed Downtime: 10/08/2023 – 11:00 PM CET to 2:00 AM CET i.e. 11/08/2023 - 2.30 AM to 5.30
AM IST

If the above-mentioned time is not feasible, request you to revert with a new downtime.

Note- If we do not receive a response, we shall proceed with the activity during the specified downtime.

Template Page 65
Author Action
Wednesday, August 9, 2023 1:05 PM

Hello Colleagues,

We have listed below tickets in “Author action” on your name for nearly 30 days.
You can find the ticket no and Reporter name also.

Kindly check these tickets and complete them accordingly on or before 25th-Jan 2023.
If still tickets exist in Author action, we will complete the tickets by 26th -Jan 2023.

Note: If the issue persists, don’t re-open the same ticket, feel free to create a new ticket to our
component DEV-LM-UX/LX or DEV-LM-WIN accordingly.

Priority Object (ID) Processing Team Reporter Component LAST_UPDATED

Medium 2280203349 DLM ODC Anke Winter DEV-LM-UX/LX 30.12.2022 21:45:09
Medium 2280202936 DLM ODC Pankaj Mohan DEV-LM-UX/LX 29.12.2022 19:39:51
Medium 2280202715 DLM ODC Pankaj Mohan DEV-LM-UX/LX 29.12.2022 16:50:35
Medium 2280202310 DLM ODC Thomas Steiger DEV-LM-UX/LX 29.12.2022 02:16:34
High 2280201702 DLM ODC Ranjith AS DEV-LM-UX/LX 28.12.2022 14:11:51
High 2280201297 DLM ODC Ranjith AS DEV-LM-UX/LX 26.12.2022 19:21:22
Medium 2280201292 DLM ODC Aishwarya Patil DEV-LM-UX/LX 26.12.2022 18:18:12
Medium 2280201240 DLM ODC Pankaj Mohan DEV-LM-UX/LX 26.12.2022 18:12:13
Medium 2280196155 DLM ODC Pankaj Mohan DEV-LM-UX/LX 28.12.2022 18:27:08
Medium 2280195835 DLM COE Niharika Choudhary DEV-LM-UX/LX 21.12.2022 12:11:41
Very high 2280185207 DLM ODC Ramkumar Gugamsetty DEV-LM-WIN 04.12.2022 21:09:08
High 2280182605 DLM COE Koteswara Rao Mannem DEV-LM-UX/LX 06.12.2022 11:44:35
Medium 2280179364 DLM ODC Prashant Kumar Singh DEV-LM-UX/LX 26.11.2022 01:44:09
High 2280173946 DLM ODC Hemavathi Mamilla DEV-LM-UX/LX 28.12.2022 17:52:21
Medium 2270187603 DLM ODC Daivik P R DEV-LM-UX/LX 22.12.2022 12:42:18
High 2280186570 DLM ODC Sowjanya Thokala DEV-LM-UX/LX 06.12.2022 11:30:07
Medium 2270181093 DLM ODC Sarvesh S Pai DEV-LM-UX/LX 16.11.2022 17:51:54

Template Page 66
Reboot request (Memory is full)
Thursday, August 10, 2023 1:11 PM

Hello Colleagues,

As we have checked CPU and LOAD usage is normal.

----------------------------------------------------------------------------------------

vlgdbq47:~ # uptime
09:31am up 33 days 1:40, 1 user, load average: 0.10, 0.25, 0.24

------------------------------------------------------------------------------------------

As per Nagios PerfData , Swap and RAM memory consumption is High.

-------------------------------------------------------------------------------------------------------

CPU: 6
1 day (97% collected) - avg 100% / max 100%
3 days (99% collected) - avg 100% / max 100%
30 days (100% collected) - avg 1% / max 100%
90 days (100% collected) - avg 1% / max 100%

-----------------------------------------------------------------------------------------------------------------------

Please provide 1 hour of downtime to reboot the server.

Template Page 67
Root mount full
Monday, August 14, 2023 12:16 PM

Hello Colleagues,

Server : vlgai1er9.wdf.sap.corp

Due to application related messages, /var/log/messages is getting filled.

-------------------------------------------------------------------------------------------------

vlgai1er9:/var/log # cat messages |grep -i abap |wc -l

31

------------------------------------------------------------------------------------------------

vlgai1er9:/var/log #

2023-08-14T08:07:22.834554+02:00 vlgai1er9 SAPER9_00[44396]: BY0 Database: > maximum number

of rows per table or partition reached:
2023-08-14T08:07:22.834569+02:00 vlgai1er9 SAPER9_00[65646]: BYL Database: Database error 2055
requires database administrator to intervene
2023-08-14T08:07:22.834578+02:00 vlgai1er9 SAPER9_00[44396]: BY0 Database: > 'SAPER9:
_SYS_SPLIT_BALDAT~1'
2023-08-14T08:07:22.834641+02:00 vlgai1er9 dw.sapER9_D00[68050]: BYL Database: Database error
2055 requires database administrator to intervene
2023-08-14T08:07:22.834655+02:00 vlgai1er9 SAPER9_00[65646]: BY4 Database: Database error 2055
with MOD access to table BALDAT
2023-08-14T08:07:22.834714+02:00 vlgai1er9 SAPER9_00[65646]: BY0 Database: > maximum number
of rows per table or partition reached:
2023-08-14T08:07:22.834747+02:00 vlgai1er9 dw.sapER9_D00[68050]: BY4 Database: Database error
2055 with MOD access to table BALDAT
2023-08-14T08:07:22.834760+02:00 vlgai1er9 SAPER9_00[65646]: BY0 Database: > 'SAPER9:
_SYS_SPLIT_BALDAT~1'
2023-08-14T08:07:22.834787+02:00 vlgai1er9 dw.sapER9_D00[68050]: BY0 Database: > maximum
number of rows per table or partition reached:

-----------------------------------------------------------------------------------------------------------

Kindly check and make some space from your end !

Template Page 68
Logon Issue
Friday, August 18, 2023 12:49 PM

Hello Colleagues,

SID: QKP
Server: vlgciqkp.wdf.sap.corp

Server cannot able to access through putty, checked in console level server is in hung state. But we can
see server is pinging.

--------------------------------------------------------------------------------------------------

c5367262@dlm-lts01:~> ping vlgciqkp

PING vlgciqkp.wdf.sap.corp (10.238.0.148) 56(84) bytes of data.
64 bytes from vlgciqkp.wdf.sap.corp (10.238.0.148): icmp_seq=1 ttl=57 time=4.11 ms
64 bytes from vlgciqkp.wdf.sap.corp (10.238.0.148): icmp_seq=2 ttl=57 time=2.72 ms
64 bytes from vlgciqkp.wdf.sap.corp (10.238.0.148): icmp_seq=3 ttl=57 time=2.69 ms
64 bytes from vlgciqkp.wdf.sap.corp (10.238.0.148): icmp_seq=4 ttl=57 time=2.64 ms
64 bytes from vlgciqkp.wdf.sap.corp (10.238.0.148): icmp_seq=5 ttl=57 time=2.66 ms
^C
--- vlgciqkp.wdf.sap.corp ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4007ms
rtt min/avg/max/mdev = 2.638/2.962/4.110/0.574 ms

-----------------------------------------------------------------------------------------------------------

Kindly check apps/db status and provide 1 hour DT to proceed with reboot immediately or in CMW.

Template Page 69
Author Action Template
Wednesday, September 6, 2023 8:05 PM

Mail:

Hello Colleagues,

We have listed below tickets in “Author action” on your name for nearly 30 days.
You can find the ticket number and Reporter name also.

Kindly check these tickets and complete them accordingly on or before 13th- Sep 2023.
If still tickets exist in Author action, we will complete the tickets by 14th - Sep 2023.

Note: If the issue persists, don’t re-open the same ticket, feel free to create a new ticket to our component DEV-LM-
UX/LX or DEV-LM-WIN accordingly.

Priority Object (ID) Processing Team Reporter Component LAST_UPDATED

Medium 2380119814 DLM ODC Pankaj Mohan DEV-LM-WIN 10.08.2023 20:40:18
Medium 2380118513 DLM ODC Vommi Hirankumar DEV-LM-WIN 10.08.2023 20:40:19
High 2380118324 DLM ODC Divyashree S DEV-LM-WIN 10.08.2023 20:40:20

Closing Template in ticket:

Hello Colleagues,

We have closed the AA tickets from our end as mentioned earlier in the mail.
If issue persists, please don’t re-open the same ticket, feel free to create a new ticket to our below components accordingly: DEV-LM-UX/LX / WIN

Regards
DLM SM ODC

Reply Mail:

Dear Colleagues,

We have closed Author Action tickets from our end! As we mentioned earlier.

If still issue persists, please don’t re-open the same ticket, feel free to create a new ticket to our below
components accordingly

“ DEV-LM-UX/LX / DEV-LM-WIN”

DLM SM team always ready to assist you

Schedule the meeting request as mentioned below

Template Page 70
Template Page 71
COE APPROVALS
Wednesday, August 2, 2023 3:43 PM

For below actions we need a approval from SM COE.

1. For deploying SP servers

(Reason : As LOB decided to stop providing SP service for security concerns)
2. For ordering power pc or Lpar servers.
3. For RAM Extension to Higher machine types (Like megamem(m1))
(Reason : There is quota limit in zone & few machine types will not available in some zones)
4. For extending swap to non-standards
(Standards : SWAP size is 5GB & 30 GB for S4HANA systems)
5. For zone migration of servers.
(Reason : Quota limits in zones)
6. For creating SSD disk for server.
(Reason : SSD disk is costlier )
7. Bind mount extension for application servers (CI , CS & AI ).
8. For extending boot disk beyond standards.
(Standard Boot disk size 20GB for GCP servers, 30GB for Azure servers )
9. For extending mount in DB servers beyond the standards. For standards please refer
attachment
• Except data mounts
10. For extending NAS filer
11. For raising ACL request.
(Reason : ACL requests need to be approved by LOB Security officer & Few network settings
COE have privileges to create on own like: Firewall Rule creation in GCP)
12. For creating LV mounts in servers(Including SP test servers )
(As per LOB Standards LV creation allowed in DB servers only.)
13. For rebooting Admin servers or troubleshooting.
(Reason : Config in admin servers is different)

Approvals Page 72
Thursday, August 10, 2023 1:16 PM

TOPICS TICKET NUMBER

nt possible to connect 2380119452

Create ticket for tech team for nagios alerts 2370100586
Virtual IP 2370099634

Learning Page 73
Console Access
Thursday, August 10, 2023 1:32 PM

For the AIX servers is0XXX, is40XX, is41XX, isiXXX, we will not be having console access. The
component and the DL mentioned in the wiki to be reached for any assistance.

For the LoP Lpar ones, console on the servers is expected to work via HMC.

Wiki - AIX, z/OS, LoP, RHEL support page - DLM Knowledge Management - Wiki@SAP (int.sap), has
been updated with the info along with server details.

ls3665.wdf.sap.corp DLM E2E Services DLM SM Linux Live LoP Lpar

ls3825.wdf.sap.corp DLM E2E Services DLM SM Linux Live LoP Lpar
ls3917.wdf.sap.corp DLM E2E Services DLM SM Linux Live LoP Lpar
ls3612.wdf.sap.corp DLM E2E Services DLM SM Linux Live LoP Lpar
ls3824.wdf.sap.corp DLM E2E Services DLM SM Linux Live LoP Lpar
ls3856.wdf.sap.corp DLM E2E Services DLM SM Linux Live LoP Lpar
ls3848.wdf.sap.corp DLM E2E Services DLM SM Linux Live LoP Lpar
ls3644.wdf.sap.corp DLM Foundation Services DLM SM Linux Live LoP Lpar

isi206.wdf.sap.corp DLM E2E Services Server Management AIX Live AIX Lpar
is4040.wdf.sap.corp DLM E2E Services Server Management AIX Live AIX Lpar
is4078.wdf.sap.corp DLM E2E Services Server Management AIX Live AIX Lpar
is4089.wdf.sap.corp DLM E2E Services Server Management AIX Live AIX Lpar
is4092.wdf.sap.corp Server Provisioning DLM Server Management AIX Live AIX Lpar
is4075.wdf.sap.corp DLM E2E Services Server Management AIX Live AIX Lpar
is4070.wdf.sap.corp DLM Foundation Services Server Management AIX Live AIX Lpar
is4071.wdf.sap.corp DLM Foundation Services Server Management AIX Live AIX Lpar
is4072.wdf.sap.corp DLM Foundation Services Server Management AIX Live AIX Lpar
is4017n.wdf.sap.corp Server Provisioning DLM Server Management AIX Live AIX Lpar
is4057.wdf.sap.corp Server Provisioning DLM Server Management AIX Live AIX Lpar

AIX-LPAR Page 74
Monday, August 21, 2023 7:03 PM

steps regarding nagios check shared by rajaram

1. Logged into the server

2. Replaced check_sm_sec_config_windows checkscript from \\dlmexport\dlm_servermgmnt
\windows\git_repo\Nagios\checkscripts to server.
3. Destination path : C:\programfile\nsclient\scripts
4. Stopped nsclient++ service
5. Ran check_sm_sec_config_windows checkscript in powershell
6. If any error related to log4j please run the below script
7. Run log4j script files.
8. re-start the services.
9. Force check in nagios.

Nagios Page 75