Software Management
Software Management
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We apologies that we did not included Diagrams because we
didn’t find the material appropriate for the drawing so we
thought of including it in prototype,however we’ve written it in
the attribute form.
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Project title : Mini Ecommerce Poject
Overview
Chapter one
1.1. Background of the Project
1.2. Statement of the Problem
1.3. Purpose
1.4. Objective of the Project
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1.6. Project Scope and Project Scope Limitation
1.8. Methodology
1.8.6. Documentation
Chapter 2:
Analysis of the Current System
2.1 Problem of the Current System
Chapter 3
Proposed System
3.1 Overview
3.2 Functional Requirements
3.3 Non-Functional Requirements
3.4 System Model
3.4.1 Architectural Design
3.4.2 Component Interaction
3.4.3 Deployment Model
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3.5 Constraints and Assumptions
3.5.1 Constraints
3.5.2 Assumptions
4.1 Overview
4.1.1 Purpose of the System
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4.2.2 Persistent Data Management
Overview
The scope of the system includes modules for user registration, product
browsing, shopping cart management, secure payment processing, and
order tracking. Additionally, the system will incorporate advanced
features such as responsive design, real-time analytics, and integration
with third-party services. This comprehensive approach ensures the
solution is both technically feasible and operationally efficient, catering
to the needs of diverse stakeholders.
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1.1. Background of the Project
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The e-commerce platform will be designed to support scalability and
future integrations with emerging technologies, ensuring that businesses
can continue to grow and meet the evolving needs of their customers.
1.3. Purpose
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1. Develop a User-Friendly Interface: Create an intuitive and easy-
to-navigate platform that enhances the shopping experience for
customers. This will include product search, filter options, detailed
product descriptions, and a smooth checkout process.
2. Enhance Customer Engagement and Personalization:
Implement features such as personalized product
recommendations, customer reviews, and loyalty programs to
increase user engagement and customer retention. The platform
will use data-driven insights to provide personalized shopping
experiences.
3. Ensure Data Security and Privacy: Incorporate strong security
measures to protect user data, including encryption methods,
secure login mechanisms, and privacy policies that comply with
relevant regulations. This will help build trust with customers and
protect businesses from data breaches.
4. Provide Real-Time Analytics and Reporting Tools: Offer real-
time reporting features for businesses to track sales performance,
customer behavior, and inventory levels. This will enable
businesses to make data-driven decisions, optimize marketing
strategies, and improve customer service.
5. Facilitate Scalable Growth: Build the platform with scalability in
mind to ensure it can handle increased traffic and expanding
product catalogs as the business grows. The architecture should
allow for easy updates and integration with new technologies and
services in the future.
6. Improve Operational Efficiency: Streamline business operations
by automating key processes such as order management, shipping
tracking, and customer notifications. This will reduce manual
tasks, minimize errors, and improve overall workflow efficiency.
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1.5. Feasibility Study (Strategic Analysis)
A feasibility study helps evaluate the practicality of implementing the
proposed e-commerce platform by examining various aspects such as
technical, operational, financial, and market feasibility. In this section,
we assess the strategic analysis of the project to ensure its viability and
success.
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Team Expertise: The project requires skilled developers,
designers, and security experts to build and maintain the platform.
The development team should have experience with web
technologies, database management, and e-commerce best
practices.
Business Model Integration: The platform will need to support
various business models, including business-to-consumer (B2C),
business-to-business (B2B), or even a marketplace model. The
platform’s flexibility will allow businesses to customize their
online stores, manage products, track sales, and handle orders
effectively.
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Market feasibility assesses whether there is demand for the proposed e-
commerce platform and whether the target audience is accessible. This
includes:
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1. E-commerce Platform Development:
o User Interface (UI) Design: A responsive and intuitive front-
end design to ensure a seamless shopping experience across
various devices (desktops, tablets, smartphones).
o Product Catalog Management: Features to display product
information, categorization, and search filters. Users will be
able to view detailed product descriptions, images, pricing,
and reviews.
o Shopping Cart and Checkout: A simple and secure shopping
cart and checkout process, allowing users to add products,
review orders, and proceed with payment.
o Payment Gateway Integration: Integration with popular
payment gateways (e.g., PayPal, Stripe) to allow for secure
online transactions.
o User Authentication and Account Management: User sign-
up, login, and account management features, including
profile updates, order history, and wish lists.
o Order Management System: A back-end system for
businesses to manage orders, process payments, update
product availability, and handle shipping.
o Security Features: Implementation of SSL encryption, secure
login methods, and multi-factor authentication (MFA) to
protect customer data and ensure secure transactions.
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o Order Tracking: Allow businesses to track and manage
customer orders, including shipment tracking and order
updates.
1. Platform Support:
o The initial release of the platform will focus on major
browsers (e.g., Google Chrome, Firefox, Safari) and will not
include support for legacy browsers or older versions of
certain browsers.
o The platform will primarily support desktop and mobile web
applications. Development of dedicated native mobile apps
for iOS or Android may not be included in the initial scope.
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2. Third-Party Integrations:
o While the platform will integrate with common third-party
services (e.g., payment gateways, shipping services), certain
integrations with specialized or niche services (e.g., specific
inventory management systems or CRM tools) may not be
supported initially.
4. Offline Functionality:
o The platform will rely on internet connectivity for all
transactions, meaning there will be no offline functionality
available at launch.
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empowers SMEs to expand their reach, improve their operational
efficiency, and enhance their customer engagement.
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customer preferences, and market behavior. This data will allow
businesses to make informed decisions and optimize their
strategies.
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Long-Term Sustainability: By being adaptable and scalable, the
project ensures that businesses using the platform can continue
to thrive as their needs grow and market conditions evolve.
1.8. Methodology
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The Agile methodology is chosen for this project because of its
flexibility and ability to accommodate changes throughout the
development process. Agile focuses on delivering small, incremental
changes to the product, allowing for continuous feedback, adaptation,
and improvement. Key components of Agile followed in this project
include:
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1. Planning: Identify project scope, functional requirements,
technology stack, and timeline. This phase involves setting clear
goals and ensuring alignment between stakeholders and
development teams.
2. Design: Develop wireframes and UI/UX designs for the platform,
followed by database schema design. The design phase also
includes preparing system architecture and backend logic to
support scalability and performance.
3. Implementation: Begin coding the front-end and back-end
components based on the approved design. Features such as user
authentication, product management, shopping cart functionality,
and payment processing are developed in iterations.
4. Testing: Conduct unit testing, integration testing, and user
acceptance testing (UAT) to ensure the platform is free of bugs and
meets the requirements. Automated testing tools will be used to
streamline the process and ensure high-quality code.
5. Deployment: After thorough testing, the platform is deployed on a
production server. Cloud platforms (e.g., AWS, Google Cloud)
may be used for hosting, ensuring scalability and reliability.
6. Maintenance and Updates: Post-launch maintenance includes
bug fixes, performance enhancements, and feature updates. User
feedback will be collected to continuously improve the platform,
and new features will be rolled out in future sprints.
Unit Testing
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Objective: Validate that each module (e.g., user login, shopping
cart, payment gateway) functions correctly in isolation.
Tools: Testing frameworks such as PyTest (for Python), Mocha (for
Node.js), or Jest (for JavaScript) will be used to automate unit
testing.
Test Cases:
o Verify that user authentication handles correct and incorrect
credentials properly.
o Ensure the shopping cart correctly calculates totals,
including taxes and discounts.
o Validate that product search returns accurate results.
o Check payment processing for different scenarios (successful
payment, failed payment, etc.).
Integration Testing
System Testing
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Performance Testing
Performance testing evaluates the platform's ability to handle expected
and unexpected user loads, ensuring it delivers a smooth experience for
users even during peak traffic periods. The primary objectives are to
assess speed, responsiveness, and stability.
Key Metrics:
o Response Time: Measure the time taken to load pages or
execute transactions.
o Throughput: Assess the number of requests the platform can
handle per second.
o Scalability: Verify that the system scales efficiently with an
increasing number of users.
o Load Handling: Determine the maximum load the platform
can sustain before performance degradation.
Tools: Use tools like Apache JMeter, Gatling, or LoadRunner to
simulate user traffic and evaluate the platform's performance under
various conditions.
Test Scenarios:
o Simulate multiple users browsing products, adding items to
the cart, and making purchases simultaneously.
o Test the platform under stress by simulating high user loads
exceeding the expected traffic.
o Measure performance during data-heavy operations, such as
product searches or database updates.
Security Testing
Key Objectives:
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o Identify and mitigate vulnerabilities in the platform.
o Ensure compliance with security standards such as PCI DSS
for handling payment information.
Types of Security Tests:
o Vulnerability Assessment: Scan the platform for known
vulnerabilities using tools like OWASP ZAP or Nessus.
o Penetration Testing: Simulate real-world attacks to identify
exploitable weaknesses, such as SQL injection or cross-site
scripting (XSS).
o Authentication and Authorization Testing: Verify the
robustness of user login mechanisms, including password
policies and session handling.
Test Scenarios:
o Attempt SQL injection attacks to test for improper input
validation in database queries.
o Simulate brute force login attempts to verify account lockout
mechanisms.
o Validate secure handling of payment transactions through
third-party gateways.
1.8.6. Documentation
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1.8.7. Feedback and Continuous Improvement
1. Initiation Phase:
o Define project objectives, scope, and deliverables.
o Identify stakeholders and assemble the team.
2. Planning Phase:
o Conduct a feasibility study and prepare detailed project
documentation.
o Create a project schedule, risk management plan, and
resource allocation.
3. Design Phase:
o Develop wireframes and prototypes for the front-end.
o Design the system architecture, database schema, and back-
end APIs.
4. Implementation Phase:
o Code the platform’s front-end and back-end components.
o Integrate third-party services such as payment gateways and
shipping APIs.
5. Testing Phase:
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o Conduct unit, integration, system, and user acceptance
testing.
o Fix identified issues and optimize the platform.
6. Deployment Phase:
o Deploy the platform on a production server and conduct
final checks.
o Train the client or end-users on how to use the platform.
7. Maintenance Phase:
o Provide post-launch support for bug fixes, performance
improvements, and feature updates.
1.11 Schedule
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1.12 Team Composition
1. Project Manager:
o Oversees project planning, execution, and delivery.
o Ensures that the project stays on schedule and within
budget.
2. Business Analyst:
o Gathers and documents requirements from stakeholders.
o Ensures that the platform meets business objectives.
3. UI/UX Designer:
o Designs intuitive and user-friendly interfaces for the
platform.
o Creates wireframes and prototypes.
4. Front-End Developers:
o Develop the user interface using technologies like React.js.
o Ensure the platform is responsive and visually appealing.
5. Back-End Developers:
o Implement server-side logic using Java.
o Develop APIs and handle database interactions.
Chapter 2:
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Analysis of the Current System
This section highlights the issues and limitations of the existing system,
which the proposed e-commerce platform aims to address. The problems
identified stem from inefficiencies, lack of functionality, and user
dissatisfaction with the current system.
1. Limited Accessibility:
o The current system relies heavily on manual processes or
outdated technologies, restricting users' ability to access
services or products 24/7.
o There is no online platform for users to browse products,
place orders, or make payments conveniently.
2. Inefficient Operations:
o Manual inventory management leads to errors in stock
tracking, resulting in overstocking or understocking of
products.
o Processing orders manually takes a significant amount of
time and increases the risk of human error.
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o This limitation hampers decision-making and marketing
strategies.
5. Security Concerns:
o Sensitive customer information, such as personal and
payment details, is not adequately protected, increasing the
risk of data breaches.
o There is no secure payment gateway for online transactions,
discouraging users from purchasing digitally.
6. Scalability Issues:
o The existing system struggles to handle a growing customer
base and an increasing number of transactions efficiently.
o Manual workflows are not scalable for expanding operations
or product catalogs.
Business rules define the policies, procedures, and constraints that guide
the operations of the current system. Understanding these rules is critical
for designing a new system that aligns with business objectives.
1. Product Management:
o Products are managed manually or through basic tools like
spreadsheets.
o Updates to product information, such as price changes or
availability, are not reflected in real-time.
2. Customer Interaction:
o Customers place orders via phone calls, emails, or in-person
visits.
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o Customer records, including purchase history, are stored
manually, making it difficult to provide personalized
services.
3. Order Processing:
o Orders are processed manually, involving multiple steps
such as verifying product availability, preparing invoices, and
arranging delivery.
o Payments are accepted in cash or bank transfers, with no
online payment options available.
4. Inventory Management:
o Stock levels are tracked manually, leading to inaccuracies
and inefficiencies.
o Restocking decisions are made based on manual
assessments rather than data-driven insights.
6. Security Policies:
o There are minimal policies in place to secure sensitive
customer and business data.
o Customer records are not encrypted, and there are no
proper authentication measures for accessing system
information.
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o There is no automated workflow to handle these cases
efficiently.
Chapter 3
Proposed System
3.1 Overview
1. User-Friendly Interface:
o A responsive and intuitive design for seamless navigation
across devices (desktop, tablet, and mobile).
o Features like advanced product search, filters, and
categories to help users find what they need quickly.
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3. Automated Order Processing:
o Streamlined workflows for order placement, confirmation,
invoicing, and tracking.
o Real-time notifications for both customers and
administrators.
6. Advanced Analytics:
o Dashboards to track sales trends, customer behavior, and
revenue generation.
o Data-driven insights to support marketing and business
strategies.
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o Cloud hosting for improved scalability and reduced
downtime.
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3.2 Functional Requirements
1. Performance:
o The system should handle at least 500 concurrent users
without performance degradation.
o Page load times should not exceed 3 seconds under normal
conditions.
2. Scalability:
o The system must be scalable to accommodate future growth
in user base and inventory.
o Support for cloud-based deployment for efficient resource
allocation.
3. Usability:
o Provide an intuitive and responsive interface accessible on
desktops, tablets, and mobile devices.
o Include accessibility features such as screen reader
compatibility and adjustable text sizes.
4. Reliability:
o Ensure 99.9% system uptime to minimize disruptions.
o Implement regular backups and disaster recovery protocols.
5. Maintainability:
o Use modular and well-documented code for easy updates and
troubleshooting.
o Ensure compatibility with future technology upgrades.
The system model defines the architecture and design elements of the e-
commerce platform, showcasing the interaction between various
components. It is structured as follows:
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3.4.1 Architectural Design
1. Presentation Layer:
o Handles the user interface, providing customers, admins,
and guests with a responsive and user-friendly platform.
o Technologies: HTML, CSS, JavaScript (ReactJS).
2. Application Layer:
o Manages business logic, processes user inputs, and handles
communication between the presentation and data layers.
o Technologies: Node.js, Express.js.
3. Database Layer:
o Stores and retrieves persistent data, such as user accounts,
product catalogs, and transaction histories.
o Technology: MongoDB.
3.5.1 Constraints
1. Technological Constraints:
o The system relies on internet connectivity; offline
functionality is not supported.
o Limited support for outdated browsers or legacy devices.
2. Resource Constraints:
o Budget limitations may affect the choice of hosting services
or advanced features.
o Development time is constrained to a specific project
schedule.
3. Scope Constraints:
o Initial deployment will focus on a single region and specific
product categories.
o Advanced features like AI-powered recommendations or
multilingual support will be postponed for future versions.
4. Performance Constraints:
o The system must handle up to 500 concurrent users during
the initial deployment phase.
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3.5.2 Assumptions
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Role: The system administrator manages the e-commerce platform's operations
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and data.
o Responsibilities:
Add, edit, or delete products.
Manage user accounts and permissions.
Monitor sales reports and analytics.
Handle order status updates (e.g., shipping, canceled, returned).
4. BUREAU (OFFICES)
o Role: Represents the business entities or vendors using the platform to sell their
products.
o Responsibilities:
List products for sale.
Update inventory and pricing.
View order reports and manage their fulfillment.
5. USER
o Role: A registered customer who uses the platform to purchase products.
o Responsibilities:
Create and manage an account.
Browse and search for products.
Add items to a shopping cart and proceed to checkout.
Place orders and make payments securely.
Track order status and history.
Provide reviews or feedback on purchased products.
6. THE SYSTEM
o Role: The core platform that facilitates all interactions among the actors.
o Responsibilities:
Authenticate users and maintain session states.
Process transactions securely.
Handle inventory updates and order tracking.
Generate notifications and alerts for users.
Actors:
1. Guest
2. User
3. Admin
4. Bureau (Offices)
5. Security Guard
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6. The System
Use Cases:
For Guest:
For User:
Register/Login
Browse and Search Products
Add Items to Cart
Checkout and Make Payments
Track Orders
Provide Reviews
For Admin:
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For Security Guard:
Authenticate Users
Process Transactions
Maintain Inventory Updates
Generate Notifications
The Object Model defines the key entities in the system, their attributes,
and their relationships. It serves as the foundation for designing the
database schema and class structure in the system.
1. User:
o Attributes:
userID: Unique identifier for each user.
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password: Encrypted password.
role: Type of user (e.g., guest, customer, admin).
2. Product:
o Attributes:
productID: Unique identifier for each product.
product.
price: Cost of the product.
3. Order:
o Attributes:
orderID: Unique identifier for each order.
shipped, delivered).
orderDate: Date the order was placed.
4. Cart:
o Attributes:
cartID: Unique identifier for the shopping cart.
product details.
5. Payment:
o Attributes:
paymentID: Unique identifier for each payment.
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paymentMethod: Payment method used (e.g., credit
card, digital wallet).
paymentStatus: Status of the payment (e.g.,
success, failure).
Relationships:
1. Sequence Diagram:
o Actors: Customer, System, Payment Gateway
o Steps:
1. Customer selects products and adds them to the cart.
2. The system updates the cart and calculates the total
price.
3. Customer proceeds to checkout and provides payment
details.
4. The system sends the payment details to the Payment
Gateway for validation.
5. On successful payment, the system updates the order
status and reduces the product stock.
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2. Collaboration Diagram:
o Shows objects (User, Cart, Product, Payment) and the
messages exchanged to complete the order process.
The State Diagram models the various states an object can be in and the
transitions between them.
3. Shipped State:
o Transition: Products are dispatched to the delivery service.
o New State: Order status changes to Shipped.
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4. Delivered State:
o Transition: Products are successfully delivered to the
customer.
o New State: Order status changes to Delivered.
5. Canceled State:
o Transition: Customer or admin cancels the order.
o New State: Order status changes to Canceled.
CHAPTER FOUR
System Design
4.1 Overview
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4. Enhance system scalability and maintainability to support
growing user demand and evolving business needs.
5. Offer features like real-time order tracking, personalized
recommendations, and inventory management to improve the
overall operational efficiency of the platform.
1. User-Centric Design:
o Create an intuitive and responsive interface to ensure a
seamless user experience for both customers and
administrators.
o Support accessibility standards to accommodate users with
diverse needs.
2. Scalability:
o Ensure the system can handle increasing numbers of users,
products, and transactions without performance
degradation.
o Use a modular design to enable easy addition of features
and integration with third-party services.
3. Performance Efficiency:
o Minimize page load times and optimize the speed of
operations like browsing, searching, and checkout.
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o Implement caching and efficient database queries to reduce
latency.
4. Security:
o Protect sensitive user data, including payment information,
through encryption and secure authentication mechanisms.
o Implement robust measures against cyber threats such as
SQL injection, cross-site scripting (XSS), and DDoS attacks.
5. Reliability:
o Ensure high availability through fault-tolerant design and
redundancy mechanisms.
o Provide reliable backup and recovery solutions to prevent
data loss.
6. Maintainability:
o Adopt a clean and modular codebase to facilitate debugging,
updates, and feature enhancements.
o Use version control and documentation to streamline
collaboration among developers.
7. Interoperability:
o Enable easy integration with third-party tools such as
payment gateways, shipping providers, and analytics
platforms.
8. Cost-Effectiveness:
o Utilize cost-efficient technologies and resources without
compromising on performance or security.
o Optimize resource usage to minimize operational costs.
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The proposed architecture for the e-commerce system is designed to
ensure scalability, performance, and security. The architecture follows a
multi-tiered model, dividing the system into layers for presentation,
application logic, and data storage. This modular approach allows for
efficient development, testing, and maintenance.
Hardware Components:
1. Web Server:
o Hardware: High-performance servers with multi-core
processors, at least 32 GB RAM, and SSD storage.
o Purpose: Host the application backend, APIs, and server-side
logic.
2. Database Server:
o Hardware: Dedicated database servers with high I/O
throughput, RAID-configured storage, and 64 GB RAM.
o Purpose: Handle data storage and retrieval operations.
3. Load Balancer:
o Hardware: A scalable load-balancing device or service.
o Purpose: Distribute incoming requests evenly across
multiple web servers to ensure reliability and avoid
overloading.
4. Client Devices:
o Hardware: Desktop computers, laptops, smartphones, and
tablets used by end-users to access the system.
Software Components:
1. Frontend:
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o Framework: ReactJS or Angular for building the user
interface.
o Tools: HTML5, CSS3, JavaScript, Bootstrap for responsive
design.
2. Backend:
o Framework: Node.js for server-side logic.
o Tools: Express.js for API creation and middleware.
3. Database:
o Software: MongoDB (NoSQL) for dynamic and scalable data
handling.
o Tools: Backup solutions like MongoDB Atlas for disaster
recovery.
4. Payment Gateway:
o Integration with third-party providers like Stripe or PayPal.
5. Cloud Services:
o Provider: AWS or Azure for hosting, data storage, and CDN
services.
Database Design:
1. Users Collection:
o Stores user profiles, credentials, and roles.
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o Example Fields: userID, name, email, password,
role.
2. Products Collection:
o Contains product details and stock levels.
o Example Fields: productID, name, description,
3. Orders Collection:
o Tracks customer orders and their statuses.
o Example Fields: orderID, userID, totalPrice,
status, date.
4. Payments Collection:
o Manages payment details and statuses.
o Example Fields: paymentID, orderID, method,
status, amount.
Data Redundancy:
o Replicated databases to prevent data loss and ensure high
availability.
Indexing:
o Use of indices to improve query performance, especially for
frequently accessed fields like productID or orderID.
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4.2.3 Deployment Diagram
Overview of Deployment:
Components:
5. External Services:
o Includes third-party integrations like payment gateways,
email services, and analytics tools.
Diagram Description:
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Nodes: Representing hardware or cloud resources.
Connections: Representing data flow and interactions between
nodes (e.g., API calls, database queries).
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