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Assignment 1 Organizational Behaviour

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33 views5 pages

Assignment 1 Organizational Behaviour

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arrowsforyou25
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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ASSIGNMENT 1

Emmanuel Banares

TriOs College/ Sault College

BCH102-Organizational Behaviour

Sadaf Taimoor

September 09, 2024


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1. You work in a metropolitan city for a large department store chain and your manager

puts you in charge of a team to find out whether keeping the store open an hour longer

each day would increase profits. What data might be available to your decision-making

process? What data would be important to your decision?

a) Sales Data:

o Historical sales figures, especially during the last hour of current

operating hours.

o Sales trends on weekends and holidays.

o Comparison of sales during different times of the day.

b) Customer Traffic Data:

o Foot traffic counts during different hours.

o Peak shopping times and customer demographics.

o Customer feedback on extended hours.

c) Operational Costs:

o Labor costs for additional hours, including overtime pay.

o Utility costs (electricity, heating/cooling) for the extra hour.

o Security and maintenance costs.

d) Competitor Analysis:

o Operating hours of nearby competitors.

o Competitor sales and traffic data, if available.


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e) Employee Availability and Costs:

o Staff willingness and availability to work extended hours.

o Additional hiring or training costs if needed.

Important Data for Decision-Making:

1. Profit Margins:

o Analysis of profit margins during the last hour of current operations.

o Projected increase in sales versus the increase in operational costs.

2. Customer Demand:

o Surveys or feedback forms to gauge customer interest in extended

hours.

o Analysis of customer shopping patterns and preferences.

3. Market Trends:

o Trends in consumer behavior, especially in metropolitan areas.

o Economic factors that might influence shopping habits.

4. Operational Efficiency:

o Impact on inventory management and supply chain logistics.

o Efficiency of staff during extended hours.

5. External Factors:
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o Local regulations or restrictions on operating hours.

o Seasonal variations in shopping behavior.

CASE: The Power of Quiet: Introversion is generally seen as undesirable, partly

because extraverts like being in charge and are more apt to shape environments to

fit their wishes. Generally, when people observe introverts they typically assume

there is an underlying problem, as if not being quiet is the norm. We may overlook

the quiet, thoughtful introvert when choosing a leader, we may quell creativity by

doing most of our work in groups, and we may mistake appearance for reality. A

researcher, Cain, encourages us to rethink this perception so that we stop

suppression of introversion and make more room for quiet people, ”Don’t mistake

assertiveness or eloquence for good ideas.” She simply thinks we should encourage

people to be who they truly are, and that means valuing both extraversion and

introversion.

a. Would you classify yourself as introverted or extraverted? How would people who

know you describe you?

I would classify myself as an extraverted person, and most people around me would say

the same. I enjoy social interactions, feel energized by being around others, and am often seen

as outgoing and lively.

b. Would you prefer to be more introverted, or more extraverted, than you are? Why?

I’m comfortable with my current level of extraversion. It aligns well with how I and others

perceive me. However, I do recognize the value in some introverted traits, like enjoying quiet
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time for reflection or focusing on deep, meaningful conversations. Sometimes, I wonder if

having a bit more of that balance could be beneficial, but overall, I’m satisfied with my social

engagement.

c. Do you agree with Cain’s arguments? Why or why not?

I agree with Cain’s arguments. She highlights the importance of valuing both introversion

and extraversion, recognizing that each has unique strengths. As an extravert, I see how

assertiveness and eloquence can sometimes be mistaken for good ideas, and I believe quieter

individuals can offer valuable insights that might be overlooked. Encouraging a balance where

both personality types are appreciated can lead to a more inclusive and creative environment.

I find that my extraversion helps me in leadership roles, but I also see areas where introverted

qualities could be beneficial. It’s all about finding the right balance and valuing the strengths that

both personality types bring to the table.

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