Troubleshooting Guide

Equipment: SWM-SA-0850PS

PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS

Carriage will not lower and • Obstacle beneath film • Clear obstacle beneath film
control panel displays ‘-SIC-’ carriage. carriage of machine.
• Bolts on carriage safety pan • Loosen safety pan so it freely
have been tightened. engages limit switch.
• Safety limit switch is out of • Ensure switch ‘SQ3’ is positioned
position vertically and is mounted at a
• Safety pan is disformed and height where it is free to be
sticks. engaged by the safety pan.
• Safety limit switch is stuck in • Bend edge of pan, if disformed,
the ‘triggered’ position so there is clearance around
bottom of carriage.
• Dismount ‘SQ3’ switch from
carriage and ensure free travel of
limit switch.
• See Video
• See Guide
Carriage is stuck at top of mast • Carriage has exceeded upper • Go through troubleshooting
and will not lower. limit switch and is wedged. regarding SIC sensor.
• See Video
• See Guide
Carriage will not feed film. • Film is not routed correctly. • See Video
• Safety switch on film door is
not engaged.
• Trigger roller is not tightly
connected.
• Loose electrical connection
• Faulty load cell.
Carriage will not raise / • Bottom wrap setting too high. • Set bottom wrap setting to ‘1’
Turntable will not stop. • ‘Zero Position’ sensor out of and restart cycle.
range. • See Video
• ‘Zero Position’ sensor faulty,
confirm part number of old
sensor.
Film continuously tears during • Incorrect film being used. • Ensure proper film routing,
wrap cycles. • Pallets with sharp corners. behind trigger roller.
• Carriage not feeding film. • Check operation of pre-stretch
system by pulling trigger roller
towards the turntable.
• Check film spec. Should be at
least 90ga Machine Grade Film.
• Increase film gauge, decrease
tension, or add corner guarding
to prevent punctures.
Film wraps around pre-stretch • Object physically touching load • Restrain objects that may be
rollers or pre-stretch rollers cell at top of carriage. physically touching the load cell.
continuously turn. • Damaged load cell. • Check load cell output value,
• Pre-stretch controls are replace load cell is necessary.
oversensitive. • Adjust load cell offset, contact
Manufacturer for details.
• See Guide
Carriage raises all the way to • Object obstructing view of • Clear photoeye’s view of any
the top of tower, well passed the photoeye. obstructions, or tall objects in the
top of the pallet. • Photoeye sensitivity is too background.
high. • See Guide
Carriage does not raise high • Photoeye aim needs to be • Loosen mounting screws on
enough on the pallet. adjusted. sensor and adjust aim on
• Flange time is too low. photoeye.
• Increase flange time (Parameter
G10). Press Start and Ok buttons
during bootup, navigate to G10
and increase value.
Carriage barely raises on pallet • Loose electrical • Check condition of photoeye and
or does not recognize load. connection/damaged connection.
photoeye. • Replace photoeye with Dark
• Load is either black or Load or Black Load Photoeye
reflective. • Replace photoeye.
• Photoeye is damaged. [DTS956201110]
Machine stops cycle at top of • Machine is in Up Only or Top • Press Stop, then Reset. Change
pallet Sheet cycle types. the cycle type to Up & Down by
pressing the PRG button.
Voltage error displayed, e.g. Err • Machine is not allowed to • Power cycle the machine, press
08, 10, 14, 16 properly reset the reset button once.
• Power issues • Ensure there is not an issue
• Damaged or improperly regarding the carriage safety
installed power cable sensor, see SIC error.
replacement • Check that machine is plugged
directly into dedicated outlet.
• Inspect power cable for damage,
ensure that any replacement is
not spliced and is replaced
entirely.

Handle It Troubleshooting Guide 1.2

8/26/19
EGS