AB419-9000C
AB419-9000C
AB419-9000C
Printed in U.S.A.
Intel, Pentium, Intel Inside, Itanium, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
http://www.docs.hp.com/ja/index.html
http://www.docs.hp.com/ko/index.html
http://www.docs.hp.com/zh_cn/index.html
http://www.docs.hp.com/zh_tw/index.html
Table of Contents
About This Document.........................................................................................................9
Intended Audience.................................................................................................................................9
New and Changed Information in This Edition.....................................................................................9
Publishing History..................................................................................................................................9
Document Organization.........................................................................................................................9
Typographic Conventions.....................................................................................................................10
HP-UX Release Name and Release Identifier.......................................................................................11
Warranty Information...........................................................................................................................11
Related Information..............................................................................................................................11
HP Encourages Your Comments..........................................................................................................11
Table of Contents 3
Installing the Server into a Rack......................................................................................................36
HP Rack......................................................................................................................................36
Non-HP Rack..............................................................................................................................36
Installing the Server Into a Pedestal................................................................................................36
Connecting the Cables..........................................................................................................................37
ac Input Power.................................................................................................................................37
Power States...............................................................................................................................37
Applying Standby Power to the Server......................................................................................38
Connecting to the LAN....................................................................................................................38
Connecting and Setting Up the Console...............................................................................................39
Setting Up the Console....................................................................................................................39
Setup Checklist................................................................................................................................40
Setup Flowchart...............................................................................................................................41
Preparation......................................................................................................................................42
Determining the Physical iLO 2 MP Access Method.................................................................42
Determining the iLO 2 MP LAN Configuration Method..........................................................42
Configuring the iLO 2 MP LAN Using DHCP and DNS................................................................43
Configuring the iLO 2 MP LAN Using ARP Ping...........................................................................44
Configuring the iLO 2 MP LAN Using the RS-232 Serial Port........................................................45
Logging In to the iLO 2 MP.............................................................................................................46
Additional Setup..............................................................................................................................47
Modifying User Accounts and Default Password.....................................................................47
Setting Up Security.....................................................................................................................47
Security Access Settings........................................................................................................48
Accessing the Host Console..................................................................................................................48
Accessing the Host Console With the TUI - CO Command............................................................48
Interacting with the iLO 2 MP Using the Web GUI........................................................................48
Accessing the Graphic Console Using VGA ..................................................................................50
Powering On and Powering Off the Server..........................................................................................50
Power States.....................................................................................................................................50
Powering On the Server...................................................................................................................50
Powering On the Server Using the iLO 2 MP............................................................................51
Powering On the Server Manually.............................................................................................51
Powering Off the Server..................................................................................................................51
Powering Off the Server Using the iLO 2 MP............................................................................51
Powering Off the Server Manually............................................................................................52
Verifying Installed Components In the Server.....................................................................................52
Installation Troubleshooting.................................................................................................................55
Troubleshooting Methodology........................................................................................................55
Troubleshooting Using the Server Power Button............................................................................56
Server Does Not Power On..............................................................................................................56
EFI Menu is Not Available...............................................................................................................57
Operating System Does Not Boot....................................................................................................57
Operating System Boots with Problems..........................................................................................57
Intermittent Server Problems..........................................................................................................57
DVD Problems.................................................................................................................................58
Hard Drive Problems.......................................................................................................................58
Console Problems............................................................................................................................58
Downloading and Installing the Latest Version of the Firmware...................................................58
Downloading the Latest Version of the Firmware.....................................................................58
Installing the Latest Version of the Firmware on the Server......................................................58
Index.................................................................................................................................61
4 Table of Contents
List of Figures
1-1 Removing a Hard Drive Filler.......................................................................................................17
1-2 Installing a SAS Hard Drive..........................................................................................................18
1-3 Power Supply Location.................................................................................................................19
1-4 Installing a Power Supply.............................................................................................................19
1-5 Removing the Top Cover...............................................................................................................20
1-6 Removing the Airflow Guide........................................................................................................21
1-7 Fan Carrier Handle........................................................................................................................22
1-8 Memory Location and Slot IDs......................................................................................................23
1-9 Processor Cage Handle..................................................................................................................26
1-10 Processor Cage Open.....................................................................................................................26
1-11 ZIF Socket, Alignment Holes and Posts, and Slot Locations........................................................27
1-12 ZIF Socket......................................................................................................................................28
1-13 Processor Power Connectors.........................................................................................................29
1-14 Replacing the Airflow Guide........................................................................................................30
1-15 I/O Backplane Assembly Screw Locations....................................................................................31
1-16 I/O Backplane Assemblies.............................................................................................................32
1-17 SAS Smart Array P400 Controller and PCIe Expansion Board Slots............................................34
1-18 Board Lock.....................................................................................................................................34
1-19 Installing the RAID battery...........................................................................................................35
1-20 Replacing the Top Cover...............................................................................................................36
1-21 Rear Panel Control, Port, and LED Locations...............................................................................38
1-22 iLO 2 MP Setup Flowchart............................................................................................................41
1-23 iLO 2 MP Web Login Page.............................................................................................................49
1-24 Status Summary Page....................................................................................................................49
5
6
List of Tables
1 Publishing History Details..............................................................................................................9
2 HP-UX 11i Releases.......................................................................................................................11
1-1 Installation Sequence Checklist.....................................................................................................14
1-2 Memory Load Order.....................................................................................................................23
1-3 rx2660 Processor Load Order........................................................................................................25
1-4 Power States...................................................................................................................................37
1-5 Setup Checklist..............................................................................................................................40
1-6 Console Connection Matrix...........................................................................................................42
1-7 LAN Configuration Methods........................................................................................................43
1-8 ARP Ping Commands....................................................................................................................44
1-9 Power States...................................................................................................................................50
1-10 Server Power Button Functions When Server is On and at EFI....................................................56
1-11 Server Power Button Functions When Server is On and OS is Running......................................56
1-12 Server Power Button Functions When Server is Off.....................................................................56
7
8
About This Document
This document describes how to unpack the HP Integrity rx2660 server, install additional
components, install the server into a standard rack or pedestal configuration, power on the server,
and start a server console session.
The document printing date and part number indicate the document’s current edition. The
printing date changes when a new edition is printed. Minor changes may be made at reprint
without changing the printing date. The document part number changes when extensive changes
are made.
Document updates may be issued between editions to correct errors or document product changes.
To ensure you receive the updated or new editions, you should subscribe to the appropriate
product support service. See your HP sales representative for details.
The latest version of this document can be found on the HP website at:
http://www.docs.hp.com.
Intended Audience
This document is intended to provide technical product and support information for customers,
authorized service providers, system administrators, and HP support personnel.
Publishing History
The publishing history below identifies the edition dates of this manual. Updates are made to
this publication on an unscheduled, as needed, basis. The updates will consist of a complete
replacement manual and pertinent online or CD documentation.
Table 1 Publishing History Details
Manufacturing Part Number Supported Operating Systems Publication Date
Document Organization
The HP Integrity rx2660 Installation Guide is divided into several sections that contain information
about installing the HP Integrity rx2660 server.
Safety Information
Provides high-level safety information for server installation.
Intended Audience 9
Installation Sequence and Checklist
Provides the installation sequence and an installation checklist.
Unpacking and Inspecting the Server
Provides information about unpacking and inspecting the server.
Installing Additional Components
Provides procedures on installing additional components purchased with the server that
were not factory installed.
Installing the Server Into a Rack or Pedestal
Provides procedures to mount the server into a rack or pedestal configuration.
Connecting Cables
Provides procedures to connect external cables to the server.
Connecting and Setting up the Console
Provides procedures to start a console session on a newly installed server.
Accessing the Host Console
Provides information and instructions on the different ways to access the host console.
Powering On and Powering Off the Server
Provides procedures to power the server on.
Verifying Installed Components In the Server
Provides procedures to verify the components installed in your server.
Installation Troubleshooting
Provides high-level troubleshooting procedures when installing the server.
Typographic Conventions
This document uses the following conventions.
WARNING! A warning lists requirements that you must meet to avoid personal injury.
CAUTION: A caution provides information required to avoid losing data or to avoid losing
system functionality.
10
| Separates items in a list of choices.
Warranty Information
The latest versions of the BCS Global Limited Warranty and Technical Support documentation is
posted on the HP website in the Enterprise Servers, Workstations, and System Hardware collection
under each server to which it applies, at: http://www.docs.hp.com
Related Information
You can find other information on HP server hardware management, Microsoft Windows, and
diagnostic support tools in the following publications.
Web Site for HP Technical Documentation: http://www.docs.hp.com/en/hw.html
Server Hardware Information: http://docs.hp.com/hpux/hw/
Windows Operating System Information You can find information about administration of the
Microsoft Windows operating system at the following websites, among others:
• http://docs.hp.com/windows_nt/
• http://www.microsoft.com/technet/
Diagnostics and Event Monitoring: Hardware Support Tools Complete information about HP
hardware support tools, including online and offline diagnostics and event monitoring tools, is
available on the HP website at:http://docs.hp.com/hpux/diag/
This site has manuals, tutorials, FAQs, and other reference material.
Web Site for HP Technical Support: http://us-support2.external.hp.com/
Books about HP-UX Published by Prentice Hall The http://www.hp.com/hpbooks/ website
lists the HP books that Prentice Hall currently publishes, such as:
• HP-UX 11i System Administration Handbook
http://www.hp.com/hpbooks/prentice/ptr_0130600814.html
• HP-UX Virtual Partitions
http://www.hp.com/hpbooks/prentice/ptr_0130352128.html
HP books are available worldwide through bookstores, online booksellers, and office and
computer stores.
12
1 Installing the Server
This chapter provides information and procedures for installing the HP Integrity rx2660 server.
This chapter addresses the following topics:
• “Safety Information” (page 13)
• “Installation Sequence and Checklist” (page 14)
• “Unpacking and Inspecting the Server” (page 14)
• “Installing Additional Components” (page 16)
• “Installing the Server into a Rack or Pedestal” (page 36)
• “Connecting the Cables” (page 37)
• “Connecting and Setting Up the Console” (page 39)
• “Accessing the Host Console” (page 48)
• “Powering On and Powering Off the Server” (page 50)
• “Verifying Installed Components In the Server” (page 52)
• “Installation Troubleshooting” (page 55)
Safety Information
Use care to prevent injury and equipment damage when performing removal and replacement
procedures. Voltages can be present within the server. Many assemblies are sensitive to damage
by electrostatic discharge (ESD).
Follow the safety conventions listed below to ensure safe handling of components, to prevent
injury, and to prevent damage to the server:
• When removing or installing any server component, follow the instructions provided in this
guide.
• If installing a hot-swappable or hot-pluggable component when power is applied (fans are
running), reinstall the server cover immediately to prevent overheating.
• If installing a hot-pluggable component, complete the required software intervention prior
to removing the component.
• If installing an assembly that is neither hot-swappable nor hot-pluggable, disconnect the
power cable from the external server power receptacle before starting the installation.
WARNING! Ensure that the system is powered off and all power sources are disconnected
from the server prior to removing or installing server hardware (unless you are removing
or installing a hot-swappable or hot-pluggable component).
Voltages are present at various locations within the server whenever an ac power source is
connected. This voltage is present even when the main power switch is off.
Failure to observe this warning can result in personal injury or equipment damage.
• Do not wear loose clothing that can snag or catch on the server or on other components.
• Do not wear clothing subject to static charge buildup, such as wool or synthetic materials.
• If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat,
such as those included in the Electrically Conductive Field Service Grounding Kit (HP
9300-1155).
• Handle accessory boards and components by the edges only. Do not touch any metal edge
connectors or any electrical components on accessory boards.
Safety Information 13
Installation Sequence and Checklist
Table 1-1 lists the server installation steps. Follow these steps in sequence to complete a successful
installation.
Table 1-1 Installation Sequence Checklist
Step Description Completed
1 Unpack and inspect the server shipping container. Inventory the contents using the packing
slip.
IMPORTANT: Inspect each carton for shipping damage as you unpack the server.
NOTE: To identify each item by part number, refer to the sales order packing slip.
WARNING! Use caution when using a lifter. Because of the weight of the HP Integrity rx2660
server, you must center the server on the lifter forks before lifting it off the pallet to avoid injury.
NOTE: HP recommends that you follow your local guidelines when lifting equipment.
To unload the server from the pallet using a lifter (if necessary), follow these steps:
1. Unpack the server.
2. Unroll the bottom corrugated tray corresponding to the side on which the lifter will be
placed, and slide the server as close to that edge of the pallet as possible.
3. Break off any foam packaging that can prevent the lifter from being fully inserted under the
server. Do not remove the foam packaging from the corners of the server. This foam is
required to elevate the server and to enable the forks of the lifter to be placed under the
server.
4. Insert the lifter forks under the server.
5. Carefully roll the lifter forward until it is fully positioned against the side of the server.
6. Slowly raise the server off the pallet until it clears the pallet cushions.
7. Carefully roll the lifter and server away from the pallet. Do not raise the server any higher
than necessary when moving it over to the rack.
Introduction
The rx2660 server contains external components (installable without removing the top cover),
and internal components that are accessed by removing the top cover.
The externally accessible components are as follows:
• SAS hard drives
• Power supplies
The internal components are as follows:
• System memory
• Processors
• PCIe/PCI-X cards
WARNING! Ensure that the system is powered off and all power sources are disconnected
from the server prior to removing or installing server hardware (unless you are removing
or installing a hot-swappable or hot-pluggable component).
Voltages are present at various locations within the server whenever an ac power source is
connected. This voltage is present even when the main power switch is turned off.
Failure to observe this warning can result in personal injury or damage to the equipment.
Installing a SAS Hard Drive and Removing a SAS Hard Drive Filler
There are eight hot-pluggable SAS hard drive slots located on the front of the server. Slots without
SAS hard drives installed have slot fillers installed for cooling purposes. To install a SAS disk
drive you must first remove the hard drive filler.
NOTE: SAS hard drives are loaded in order, starting with slot 8, going from right to left,
to slot 1.
Save the SAS hard drive filler for future use. For airflow purposes, always place hard drive
fillers in slots that do not contain SAS disk drives.
CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to
follow ESD safety precautions can result in damage to the server.
NOTE: If you have an Office Friendly server, you have two power supplies already installed.
You do not need to perform this procedure.
NOTE: The power supply is a hot-swappable device. It does not require interaction with the
operating system before the it is removed from or installed into the server.
CAUTION: If you do not purchase a second power supply, the empty power supply slot must
remain covered with the supplied metal filler panel. Failure to observe this caution can result in
server shutdown due to overheating.
IMPORTANT: Ensure the power supply is flush with the adjacent power supply.
Figure 1-4 shows how to install a power supply.
3. Lift up on the fan carrier handle approximately 5 cm (2 in) to allow the airflow guide to be
lifted out of the server (1).
CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to
follow ESD safety precautions can result in damage to the server.
• 512 MB
• 1 GB
• 2 GB
• 4 GB
Memory Pairs
When installing memory, use a minimum of one pair of like-sized DIMMs. You can install
additional DIMMs later. Install DIMMs into the appropriate slots on the system board; each slot
has a unique ID.
Figure 1-8 shows the DIMM slot IDs.
CAUTION: Failure to observe the following cautions results in system degradation or failure:
• Do not mix DIMM sizes or types within a pair.
• Load DIMM pairs in order of size from largest to smallest. For example, if you have a pair
of 4 GB DIMMs and a pair of 1 GB DIMMs, install the pair of 4 GB DIMMs first.
Table 1-2 lists the memory load order.
Table 1-2 Memory Load Order
Pair Number Memory Slots
1 0A; 0B
2 1A; 1B
3 2A; 2B
4 3A; 3B
Installing a Processor
The rx2660 server utilizes single- or dual-core processors. Dual-core processors contain two cores
that function as separate processors. Dual-core processors double the processing power of the
processor while maintaining the physical dimensions of a single processor.
The server holds one or two single- or dual-core processors that provide the following
configuration options:
• 1P/1C (One processor / one core)
• 1P/2C (One processor / two cores)
• 2P/2C (Two processors / two cores)
• 2P/4C (Two processors / four cores)
The server has one processor installed in slot Module 0 before shipping. Install the additional
processor in slot Module 1.
CAUTION: Intel Montvale processors cannot be intermixed with similar Montecito processors.
Processor speed and cache size must be identical for all processors in a system. To ensure
compatibility whether upgrading, replacing, or adding an additional processor, use processors
with identical part numbers.
Failure to observe this caution results in performance degradation or system failure.
To ensure compatibility, use processors with identical part numbers.
CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to
follow ESD safety precautions can result in damage to the server.
0 Module 0
1 Module 1
Required Tools
To install processors, use the processor install tool fastened to the airflow guide.
TIP: Prior to installing a processor into the server, read the following instructions carefully and
refer to the figures in this section for a complete understanding of this process.
To install a processor, follow these steps:
1. Remove the top cover. See “Removing the Top Cover” (page 19)
2. Remove the airflow guide. See “Removing the Airflow Guide” (page 20)
b. Use the handle to rotate the cage closure approximately 90 degrees toward the front of
the assembly until it stops.
Figure 1-10 shows the processor cage fully open.
IMPORTANT: Ensure the processor slot is entirely exposed. The processor must clear the
cage enclosure for proper installation.
4. Locate the slot Module 1 on the system board for the processor installation.
26 Installing the Server
Figure 1-11 shows the slot locations on the system board.
Figure 1-11 ZIF Socket, Alignment Holes and Posts, and Slot Locations
CAUTION: The ZIF socket for the processor is locked and unlocked by half a full turn of
the processor install tool. The counterclockwise 180 degree rotation (half turn) unlocks the
socket. A clockwise 180 degree rotation locks the socket. Attempting to turn the locking
mechanism more than 180 degrees can severely damage the socket.
NOTE: Protective covers are installed to protect connector pins. Save these covers for future
use.
9. Inspect the processor pins to verify the pins are not bent.
10. Align the alignment holes on the processor with the alignment posts on the processor cage,
and carefully lower the processor onto the processor socket. Figure 1-11 (page 27) shows
the alignment holes and posts on the processor and system board.
CAUTION: Do not press the processor into the socket. When properly aligned, the processor
pins seat into the socket. No additional pressure is required. Damage to the pins may occur
if pressure is applied.
11. Lock the processor into the socket on the processor board.
a. Remove the processor install tool (2.5 mm driver) from the tool holder on the airflow
guide.
b. Insert the processor tool into the hole that runs down the side of the heatsink.
c. Rotate the processor tool clockwise 180 degrees to lock the ZIF socket.
d. Refasten the processor install tool (2.5 mm driver) to the tool holder on the airflow
guide.
12. Connect the processor power cable into the connector cable that attaches directly to the
system board.
Figure 1-13 shows the processor power cable connectors.
4. Ensure the fans have not become disconnected when opening the fan carrier handle by
pushing down on all the fans to make sure they are seated properly.
b. Turn the black knob counterclockwise until the captive screw is free from the server.
NOTE: Depending on your configuration, you have one of the I/O backplane assemblies
shown in Figure 1-16. The top I/O backplane assembly is a PCIe/PCI-X backplane assembly,
and the bottom is a PCI-X backplane assembly.
CAUTION: Ensure that you fully seat the card into the slot or the card can fail after power
is applied to the slot.
4. Close the gate latch to secure the end of the card if it is full length.
5. Attach the PCIe/PCI-X card to the I/O backplane by tightening the T-15 screw on the I/O
backplane.
NOTE: The board and slot are keyed, so the board only fits one way into the slot.
3. Close the board locking guides to lock the PCIe expansion board into place on the system
board.
Installing the SAS Smart Array P400 Controller and RAID Battery
To install the SAS Smart Array P400 controller and the battery into the server, follow these steps:
1. Open the blue SAS Smart Array P400 controller board lock on the rear panel of the server.
See Figure 1-18 (page 34) shows the location of the board lock.
2. Install the SAS Smart Array P400 controller into the slot on the system board as shown in
Figure 1-18.
3. Close the board lock over the tab on the SAS Smart Array P400 controller and snap it shut.
4. Attach the SAS cables to the SAS Smart Array P400 controller.
6. Connect one end of the RAID battery cable to the battery on the airflow guide.
7. Connect the other end of the RAID battery cable to the SAS Smart Array P400 controller.
CAUTION: When disconnecting the SAS cables, note the labeling on the cables. When
reconnecting these cables, match each cable with the appropriate socket on the SAS Smart Array
P400 controller board. If the cables are mismatched, the server may not reboot. Both cables and
sockets are clearly marked with the correct channels.
HP Rack
HP servers that are installed into racks are shipped with equipment mounting slides. An
installation guide comes with each set of slides: HP 2U Quick Deploy Rail System Installation
Instructions for HP Products. Follow the steps in this installation guide to determine where and
how to install the server into the rack.
Non-HP Rack
The Mounting in non-HP racks guide enables you to evaluate the installation of HP equipment
into non-HP racks. Use this guide when you need to qualify whether you can install, maintain,
and service any HP equipment in a non-HP rack.
The guide is located on the HP website at: http://www.hp.com/racksolutions on the HP
Integrity and HP 9000 Servers infrastructure page. Click the Rack Systems/E link.
Select Mounting information from the menu, then select the guide titled Mounting in non-HP
racks.
ac Input Power
The server can receive ac input from two different ac power sources. The power receptacles are
located at the rear of the chassis. They are labeled Power Supply 1 and Power Supply 2.
For the Data Center server, you can install a maximum of two power supplies in the server.
Installing two power supplies in the server provides 1+1 redundancy, meaning that if one power
supply fails, there is still enough power supplied to the server to operate. You must promptly
replace the failed power supply to restore 1+1 functionality.
A minimum of one power supply is required to power the server. If only one power supply is
installed in the server, there is no 1+1 capability.
For the Office Friendly server, two power supplies are required to power the server. The office
friendly server can run on one power supply, but runs quieter and more efficiently with two
power supplies installed.
Power States
The server has three power states:
• Standby power
• Full power
• Off
Table 1-4 lists the server power states.
Table 1-4 Power States
Power States Power Cable Power Activated through the iLO 2 MP PC Standby dc dc Voltage
Plugged Into Command; or Front Panel Power Button Voltage Applied?
Receptacle? Activated? Applied?
Off No No No No
CAUTION: If the server is expected to remain in standby mode for more than 30 minutes, ac
power should be completely removed from the server. You can do this by switching off the circuit
breakers which are part of the building installation, disconnecting or switching off a power
distribution unit, or by physically removing all power cords from the server.
NOTE: If the power restore feature is set to Always On through the iLO 2 MP PR command,
the server automatically powers on to the full power state when the power cord is plugged in
to the server.
Figure 1-21 shows the ports and power supplies located on the rear panel of the server.
1 Power supply 1 and LED 6 Auxiliary serial port 10 iLO 2 MP LAN port
2 Power supply 2 and LED 7 VGA port 11 iLO 2 MP status LEDs
3 PCI-X/PCIe slots 8 USB ports 12 iLO 2 MP reset
4 Core LAN ports 9 Console serial port 13 UID button/LED
5 Smart Array P400
controller slot
NOTE: The Office Friendly server is shown in Figure 1-21 (page 38). The Data Center server
may only have one power supply installed.
NOTE: The LED on the power supply does not illuminate in the standby power state. The
LED illuminates green when the server is powered on to full power.
If the power restore feature is set to Always On through the iLO 2 MP PR command, the
server automatically powers on to the full power state when the power cord is plugged into
the server.
2. If the server has two power supplies, plug the second power cord into the power supply in
slot P2. Plug the other end of the power cord into an appropriate outlet.
Standard Setup
2 Configure the iLO 2 MP LAN Choose one of the three methods to configure the LAN for iLO 2
MP access:
• DHCP with DNS
• ARP Ping
• RS-232 serial port
3 Log on to the iLO 2 MP Log in to the iLO 2 MP from a supported web browser or command
line using the default user name and password.
4 Change default user name and Change the default user name and password on the administrator
password account to your predefined selections.
5 Set up user accounts Set up the user accounts if you are using the local accounts feature.
Advanced Setup
1 Activate Advanced Pack Features Activate advanced features by entering a license key.
HP-UX Local RS-232 serial 1. RS-232 DB-9F to DB-9F modem eliminator cable
port Remote/modem 2. Console device (for example, a laptop or ASCII terminal)
port
Linux Local RS-232 serial 1. RS-232 DB-9F to DB-9F modem eliminator cable
port Remote/modem 2. Console device (for example, a laptop or ASCII terminal)
port
OpenVMS Local RS-232 serial 1. RS-232 DB-9F to DB-9F modem eliminator cable
port Remote/modem 2. Console device (for example, a laptop or ASCII terminal)
port
No No No ARP Ping
Once you have determined how you will configure the iLO 2 MP LAN in order to acquire an IP
address, you must configure the iLO 2 MP LAN using the selected method.
TIP: HP recommends using the DHCP and Domain Name Server (DNS) method to simplify
access to the iLO 2 MP.
When you use DHCP and DNS, you can connect to the iLO 2 MP by typing the default host name
in your browser rather than an IP address only if the following conditions apply:
• DHCP must be enabled (DHCP is enabled by default)
• You are using a DHCP server that provides the domain name and the primary DNS server
IP address
• The primary DNS server accepts dynamic DNS (DDNS) updates
• The primary DNS server IP address has been configured through the DHCP server
To configure the iLO 2 MP using DHCP and DNS, follow these steps:
1. Obtain the factory-set host name from the iLO 2 MP Media Access Protocol (MAC) address
label on the right side of the server above the rail. The default host name is 14 characters
long, consisting of the letters mp followed by the 12 characters of the MAC address, for
example: mp0014c29c064f. This address is assigned to the iLO 2 MP hardware. The iLO
2 MP hardware has a unique MAC address that identifies the hardware on the network.
IMPORTANT: Make sure you obtain the MAC address to the iLO hardware and not the
MAC address to the server core LAN card.
2. Connect the LAN cable into the iLO 2 MP port on the rear of the server. Figure 1-21 (page 38)
shows the location of the iLO 2 MP port.
3. Connect the LAN cable from the server to an active network port.
4. Apply ac power to the server (if not already done).
5. Open a browser, telnet, or SSH client and enter the iLO 2 MP IP address. The iLO 2 MP Log
In window opens.
arp -s This command assigns an IP address to the iLO 2 MP MAC address. This ARP table entry
maps the MAC address of the iLO 2 MP LAN interface to the static IP address designated for
that interface.
ping This command tests network connections. It verifies that the iLO 2 MP LAN port is configured
with the appropriate IP address.
The following procedure explains how to use the ARP Ping utility using a PC that is connected
to the network that is on the same physical subnet as the server.
To configure a static IP address using the ARP Ping utility, follow these steps:
1. Obtain the iLO 2 MP MAC address. To set the IP address using ARP, you must know the
MAC address of the iLO 2 MP LAN. You can find the MAC address of the iLO 2 MP LAN
on the label located on the server front panel.
IMPORTANT: Make sure you obtain the MAC address of the iLO 2 MP LAN and not the
MAC address of the server core LAN.
2. Verify that an active LAN cable on the local subnet is connected to the iLO 2 MP LAN port
on the server.
3. Access a PC on the same physical subnet as the server.
4. Open a DOS window on the PC.
5. At the DOS prompt, enter arp -s to assign the IP address to the iLO MAC address.
arp -s<IP address you assign to the iLO MAC address> <iLO MAC address>
For example:
arp -s 192.0.2.1 00-00-0c-07-ac-00
IMPORTANT: Do not configure duplicate IP addresses on different servers within the same
network. Duplicate server IP addresses conflict and the servers cannot connect to the network.
TheLCcommand enables you to configure an IP address, host name, subnet mask, and gateway
address.
IMPORTANT: Ensure you have a console connection through the RS-232 serial port or a network
connection through the LAN to access the iLO 2 MP and use the LC command.
To assign a static IP address using the LC command, follow these steps:
1. Ensure the emulation software device is properly configured. The terminal emulation device
runs software that interfaces with the server. The software emulates console output as it
would appear on an ASCII terminal screen and displays it on a console device screen.
2. To ensure the emulation software is correctly configured, verify the following:
a. Verify that the communication settings are configured as follows:
• 8/none (parity)
• 9600 baud
• None (receive)
• None (transmit)
b. Verify that the terminal type is configured appropriately. Supported terminal types are
as follows:
• hpterm
• vt100
• vt100+
• vt-utf8
IMPORTANT: Do not use hpterm and vt100 terminal types at the same time.
There are many different emulation software applications. Consult the help section of your
emulation software application for instructions on how to configure the software options.
3. Use Table 1-6 to determine the required connection components and the ports used to connect
the server to the console device.
TIP: For security reasons, HP strongly recommends that you modify the default settings
during the initial login session. See “Modifying User Accounts and Default Password”
(page 47).
This example shows the MP Main Menu accessed through the local serial port. The list of
commands displayed on the screen can be different depending on the method of access to the
iLO 2 MP.
When logging in using the local or remote RS-232 serial ports, the login prompt may not display
if another user is logged in through these ports. Use Ctrl-B to access the MP Main Menu and the
iLO 2 MP prompt (MP>).
IMPORTANT: For security reasons, HP strongly recommends that you modify the default
settings during the initial login session.
Make the following changes using any of the iLO 2 MP user interfaces.
To modify default account configuration settings, follow these steps:
1. Log in as the administrator. You must log in as the administrator in order to modify default
user configuration settings.
2. To modify default passwords, follow these steps:
a. Access the MP Main Menu.
b. Enter CM at the MP> prompt.
c. Enter UC at the MP:CM> prompt and follow the prompts to modify default passwords.
3. To set up user accounts, follow these steps:
a. Access the MP Main Menu.
b. Enter CM at the MP> prompt.
c. Enter UC at the MP:CM> prompt and follow the prompts to modify user accounts.
Setting Up Security
For greater security and reliability, HP recommends that iLO 2 MP management traffic be on a
separate dedicated management network and that only administrators be granted access to that
network. This not only improves performance by reducing traffic load across the main network,
it also acts as the first line of defense against security attacks. A separate network enables
administrators to physically control which workstations are connected to the network.
HP also strongly recommends that you modify the default settings during the initial login session
and determine the security access required and what user accounts and privileges are needed.
Create local accounts or use directory services to control user access. See “Modifying User
Accounts and Default Password” (page 47).
CAUTION: When DHCP is enabled, the system is vulnerable to security risks because anyone
can access the iLO 2 MP until you change the default user name and password.
HP strongly recommends you assign user groups and rights before proceeding.
Determine the security access required and user accounts and privileges needed. The iLO 2 MP
provides options to control user access. Select one of the following options to prevent unauthorized
access to the iLO 2 MP:
• Change the default user name and password. See “Modifying User Accounts and Default
Password” (page 47).
• Create local accounts. You can store up to 19 user names and passwords to manage iLO 2
MP access. This is ideal for small environments such as labs and small-to-medium sized
businesses.
• Use directory services. Use the corporate directory to manage iLO 2 MP user access. This is
ideal for environments with a large number of frequently changing users. If you plan to use
directory services, HP recommends leaving at least one local account enabled as an alternate
method of access.
IMPORTANT: Make sure you use the MAC address to the iLO 2 MP LAN, and not the MAC
address to the server core LAN.
Before starting this procedure, you must have the following information:
• IP address for the iLO 2 MP LAN
• Host name (used when messages are logged or printed)
To interact with the iLO 2 MP through the web GUI, follow these steps:
4. Select the web interface functions by clicking the Function tabs at the top of the page. Each
function lists options in the Navigation Bar on the left side of the page.
5. Click an option link to display data in the screen.
6. Click Refresh to update the display.
The iLO 2 MP web interface has a robust help system. To launch iLO 2 MP help, click Help or
click the question mark key (?) at the top right corner of each page to display help about that
page.
IMPORTANT: The server console output does not display on the console device screen until
the server boots to the EFI Shell. Start a console session using the RS-232 serial port method to
view console output prior to booting to the EFI Shell or to access the iLO 2 MP. See “Configuring
the iLO 2 MP LAN Using the RS-232 Serial Port” (page 45).
To access the graphic console with VGA, follow these steps:
1. Connect the monitor, keyboard, and mouse cables.
a. Connect the monitor VGA cable to the appropriate VGA port on your server.
b. Connect the keyboard USB cable to the appropriate USB port on your server.
c. Connect the mouse USB cable to the appropriate USB port on your server.
2. Power on the server. The EFI Shell prompt appears.
Power States
The server has three power states:
• Standby power
• Full power
• Off
Table 1-9 lists the server power states.
Table 1-9 Power States
Power States Power Cable Power Activated through the iLO 2 MP PC Standby dc dc Voltage
Plugged Into Command; or Front Panel Power Button Voltage Applied?
Receptacle? Activated? Applied?
Off No No No No
NOTE: If the power restore feature is set to Always On through the iLO 2 MP PR command,
the server automatically powers on to the full power state when the power cord is plugged in
to the server.
NOTE: If the power restore feature is set to Always On through the iLO 2 MP PR command,
the server automatically powers on to the full power state when the power cord is plugged in
to the server.
To power on the server using the iLO 2 MP, follow these steps:
1. Plug all power cables into the receptacles on the rear panel of the server.
2. Initiate a console session, and access the MP Main Menu.
3. Enter CM to enable command mode.
4. Enter PC to use the remote power control command.
5. Enter ON to power on the server, and enter YES when prompted to confirm the action.
6. Start the operating system. For information on how to start the operating system, see the
HP Integrity rx2660 User Service Guide or your operating system documentation.
NOTE: If the power restore feature is set to Always On through the iLO 2 MP PR command,
the server automatically powers on to the full power state when the power cord is plugged in
to the server.
To manually power on the server, follow these steps:
1. Plug all power cables into the receptacles on the rear panel of the server.
2. Press the Power button to start the server.
3. Start the operating system. For information on how to start the operating system, see the
HP Integrity rx2660 User Service Guide or your operating system documentation.
CAUTION: The main dc voltage is now removed from the system; however, ac voltage for
standby power is still present in the server.
6. Unplug all power cables from the receptacles on the rear panel of the server.
CAUTION: The main dc voltage is now removed from the system; however, ac voltage for
standby power is still present in the server.
3. Unplug all power cables from the receptacles on the rear panel of the server.
NOTE: The processor cache information in the Processor Module Information below shows
the L3 Cache Size per logical CPU. Since there are two logical CPUs per processor (dual-core),
a reading of 6 MB for the L3 cache means that the cache size is 12 MB.
1. Select EFI Boot Option from the EFI Boot Manager menu.
2. Wait for the EFI Shell prompt to display.
SYSTEM INFORMATION
# of L3 L4 Family/
CPU Logical Cache Cache Model Processor
Module CPUs Speed Size Size (hex.) Rev State
------ ------- -------- ------ ------ ------- --- ------------
0 2 1.6 GHz 12 MB None 20/00 C1 Active
MEMORY INFORMATION
I/O INFORMATION
BOOTABLE DEVICES
BOOT INFORMATION
Monarch CPU:
Current Preferred
Monarch Monarch
CPU CPU
Module/ Module/
Logical Logical Warnings
------- --------- --------
0/0 0/0
Boottest:
Selftest Setting
--------- --------------
early_cpu Run this test
late_cpu Run this test
platform Run this test
chipset Run this test
io_hw Run this test
mem_init Run this test
mem_test Run this test
FIRMWARE INFORMATION
Shell>
Installation Troubleshooting
This section provides basic server troubleshooting information. It is designed to help you diagnose
common issues that can occur during server installation.
This section addresses the following topics:
• “Troubleshooting Methodology” (page 55)
• “Server Does Not Power On” (page 56)
• “Troubleshooting Using the Server Power Button” (page 56)
• “EFI Menu is Not Available” (page 57)
• “Operating System Does Not Boot” (page 57)
• “Operating System Boots with Problems” (page 57)
• “Intermittent Server Problems” (page 57)
• “DVD Problems” (page 58)
• “Hard Drive Problems” (page 58)
• “Console Problems” (page 58)
• “Downloading and Installing the Latest Version of the Firmware” (page 58)
Troubleshooting Methodology
The server was tested prior to shipping. Failures encountered during installation can be due to
damage that occurred in transit. Re-seating connectors can clear problems that result from rough
handling. If you are installing components or assemblies, compatibility problems or incorrect
installations can be the cause of the problems. If you are installing components or assemblies,
check that items are correctly installed and that all connectors are fully engaged. If the unit does
not power on, check the power source before proceeding.
If a problem is encountered during initial operation, remove any add-in or optional components
and retest the server before continuing. Verify basic server operation before installing additional
cards and configuring software and hardware for the server requirements.
Troubleshooting is based on observation of server status indications and error messages, and by
checking system event logs. You can observe the LED indicators on the front and rear of the
server. Error messages are displayed on local and remote consoles. System history (console,
event, and history logs) is available through the management processor, and is accessed through
Installation Troubleshooting 55
the console. Additional information about troubleshooting is available on the CD provided with
the server.
Offline troubleshooting programs are available on the resource CD that is shipped with the
server. To troubleshoot the server, you must be familiar with the Offline Diagnostics Environment
(ODE) which runs in the Extensible Firmware Interface (EFI). Descriptions and user information
about offline troubleshooting tools are available at http://www.docs.hp.com. The offline
tools are available for downloading at http://www.software.hp.com.
1-3 seconds System power turns off immediately (hard power off)
5 seconds or longer System power turns off immediately (hard power off)
Table 1-11 describes what happens when the server is on with the operating system running,
and you press the Power button.
Table 1-11 Server Power Button Functions When Server is On and OS is Running
Action Reaction
1-3 seconds System power turns off (software controlled power off)
5 seconds or longer System power turns off immediately (hard power off)
If the server is off, and power is not connected to server power supplies, pressing the Power
button has no effect.
If the server is off, and power is connected to server power supplies, the front panel power LED
blinks at a 1 Hz rate. In this state, standby power is available to server circuits, but main power
is off. Table 1-12 describes what happens when the server is off, and you press the Power button.
Table 1-12 Server Power Button Functions When Server is Off
Action Reaction
Installation Troubleshooting 57
5. Re-seat all main memory DIMMs.
6. Re-seat all cable harnesses and board connectors.
DVD Problems
DVD problems that occur during installation are usually related to faulty connections. If you are
experiencing DVD problems, follow these steps:
1. Remove and reinsert the disk.
2. Replace the disk.
3. Remove and reinstall the DVD drive. Check that connectors are fully engaged.
4. Replace the DVD drive.
Console Problems
Console problems during installations can be caused by faulty interconnections. If you are
experiencing monitor, keyboard, or mouse problems, follow these steps:
1. Check the monitor controls. Adjust contrast and brightness as required.
2. Inspect all power and interconnecting cables. Check that all console connectors are fully
engaged.
3. Check that all iLO 2 MP board connectors are fully engaged.
4. Exercise the appropriate self-test features of the console software.
Installation Troubleshooting 59
60
Index
PC command, 51
A initial observations
ac power interval one, 38
Data Center server, 37 interval three, 38
input, 37 interval two, 38
Office Friendly server, 37 intermittent server problems, 57
ac power inputs IP address
A0, 37 iLO
A1, 37 how iLO acquires, 42
B0, 37
B1, 37 L
audience, 9 load order
memory, 23
C processor, 24
checklist, server installation, 14 logging in to the iLO 2 MP, 46
CM command, 51
command mode (see CM) M
console problems occur, 58 management processor (see iLO 2 MP)
console session memory
determining connection method, 42 installation conventions, 22
using VGA, 50 installing, 24
cover, top load order, 23
remove, 19 supported DIMM sizes, 22
removing and replacing, 19 MP (see iLO 2 MP)
replace, 35
CPU (see processor) N
N+1 capability, 37
D
DHCP O
and DNS, 43 operating system
defined, 43 will boot or will not boot, 57
DHCP-enabled security risk, 48
DNS P
defined, 43 PC command, 51
Domain Name Server (see DNS) PCIe/PCI-X card
dual-core processing installation, 32
defined, 24 Pedestal
dual-core processor (see processor) Converting from Rack Mount, 36
DVD problems occur, 58 power
Dynamic Host Configuration Protocol (see DHCP) full state, defined, 50
off state, defined, 50
E PR command, 50
emulation device sources, 37
configuring, 45 standby state, defined, 50
states, 37, 50
H power button, 56
hard drive power problems, 56
replacing, 17 power reset command (see PR)
hard drive problems occur, 58 power supply
Hard Drive, Hot-Plug, 16 load order, 18
Replace, 17 Power Supply, Hot-Swap, 18
Replace, 19
I powering off the server, 51
iLO 2 MP manually, 52
logging in, 46 using the iLO 2 MP PC command, 51
Main Menu, 46 powering on the server, 51
61
manually, 51
using the iLO 2 MP PC command, 51
PR command, 50
processor
configuration options, 24
installing, 24
load order, 24
required service tools, 25
restrictions, 24
R
Rack
Installing Into, 36
Remove and Replace
Hard Drive, Hot-Plug, 16
PCI/PCI-X Cards, 30
Power Supply, Hot-Swap, 18
S
safety information, general, 13
security risk with DHCP enabled, 48
server
installation checklist, 14
static IP address
assigning with ARP Ping, 44
assigning with LC command, 45
T
top cover (see cover, top)
troubleshooting
console problems occur, 58
DVD problems occur, 58
hard drive problems occur, 58
methodology, 55
operating system, 57
U
Unpacking, Inspecting for Damage, 15
V
VGA console session, 50
W
web interface
interacting with, 48
62 Index