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Introduction of management

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6 views

Introduction of management

Uploaded by

xunc5861
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Introduction of management

Who are managers? Where do they work?

Organization- a deliberate collection of people brought together to accomplish some specific


purpose

Common characteristics of Organizations

- Goals, people, structure

How are managers different from nonmanagerial employees?

Nonmanagerial employees Managers


- Work directly on tasks - Direct and oversee the activities of
- Not responsible for overseeing others’ others
work - May have work duties not related to
overseeing others

What titles do managers have

Top managers- make decisions about the direction of an organization


Middle managers- manage other managers
First-line managers- direct nonmanagerial employees
Team leaders- manage activities of a work team

Management

- Process of getting things done EFFECTIVELY and EFFICIENTLY, with and through people
- Effectiveness : do the right things
- Efficiency: doing things right
Is the manager’s job universal?

1. Level in the organization


-

2. Profit vs. non-profit


3. Size of the organization
4. Management concepts and national borders

What do managers do?

1. 4 functions approach

Planning, organizing, leading, controlling

2. Management roles approach


- Mintzberg ‘s Managerial Roles

3. Skills and Competencies


- Analyze and diagnose
- Working well with others
- Possessing expert job knowledge
- Political adeptness

Why study management?

- Have a vested interest in improving how organizations are managed


- Most people will either manage or be managed

What factors are reshaping and redefining management

- Changing workplaces+ changing workforce

Why are customers important to the manager’s job?

Consistent, high quality customer service is essential to survival

Why is innovation important to the manager’s job?


“ nothing is more risky than not innovating”

Importance of social media to the manager’s job

Social media- forms of electronic communication through which users create communities to share
ideas, information, personal messages, and other content

- Connecting with customers


- Managing human resources

Importance of sustainability to the manager’s job

- Sustainability- a company’s ability to achieve its business goals and increase long-term
shareholder value by integrating economic, environmental, and social opportunities into its
business strategies

What employability skills are critical for getting and keeping a job?

- Critical thinking
- Communication
- Collaboration
- Knowledge application and analysis
- Social responsibility

Managers matter- how employee productivity , loyalty, engagement on their relationships

Employee engagement

- When employees are connected to, satisfied with and enthusiastic about their jobs

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