IT Infrastucture
Exam Question Paper Pattern
PART-A (1 mark X 25 questions). - 25 marks
PART-B (5 marks x 5 questions). - 25 marks
PART-C (20 marks X 1 question). - 20 marks
_____________
TOTAL - 70 marks
Internal - 30 marks
____________
100 marks
1. What are the design factors for IT infrastructure? Give the
challenges in IT infrastructure management.
2. Explain the service management process involved in IT system.
3. Discuss the objective and functions of financial management in IT
infrastructure.
4. Define Business continuity. Discuss the steps to develop an effective
business continuity process.
5. What is incident management? Explain the important components of
incident management system.
6. Define Availability. How do you measure it? Brief about the seven Rs
of high availability.
7. What is capacity planning? How to develop an effective capacity
planning process? Give the benefits of capacity planning.
8. What is the purpose of Release management? Explain the activities
involved in the release management cycle.
9. What is the need for configuration management? How do you
improve configuration management? Explain.
10. What is the need for data retention? Explain how to plan,
implement and improve space management in IT infrastructure.
11. Give the importance of Backup and storage in IT
infrastructure. Explain the role of BMR in system recovery.
12. What are the security threats in IT infrastructure? Explain the
various security techniques to prevent and avoid security threats.
13. Explain the various biometric techniques used in access
control systems.
14. Differentiate performance and tuning process. Explain how
performance and tuning processes are applied to the major resource
environments.
15. How do you assess the infrastructure’s performance and
tuning process? Explain how Performance and Turing are measured
and streamlined
16. Define BPO. Give the stages of BPO process and brief about
the advantages and disadvantages of BPO.
17. What is business infrastructure planning? How to plan a Business
infrastructure? Give the key components of E-commerce infrastructure.
