Intel® Converged Security and

Management Engine Software

Installation and Configuration Guide
Supporting Intel® CSME firmware version: 11.8, 12, 13, 14,
15, 16 and 16.1

October 2022

Revision 1.1
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Revision History
Revision Description Revision Date
Number

1.0 • initial release August 2022

1.1 • Add requirement of Intel® SOL LMS Extension for Intel® October 2022
LMS
• Update description in section 10.1
• Update description for uninstallation
• Update Intel® DAL: deprecated after Meteor Lake platform
running ME18.

4
Contents
1 Introduction .................................................................................................... 7
2 Software Components Overview ......................................................................... 8
2.1 Intel® Management Engine Interface (Intel® MEI) ...................................... 8
2.2 Serial Over LAN (SOL) Driver .................................................................. 8
2.3 Intel® Local Manageability Service (Intel® LMS) ......................................... 8
2.4 Intel® CSME WMI Provider ...................................................................... 9
2.5 Intel® Management and Security Status (Intel® MSS) Application ................. 9
2.6 Intel® Dynamic Application Loader (Intel® DAL) ....................................... 10
2.7 Intel® Trusted Connect Service (Intel® TCS)............................................ 10
2.8 Wireless Manageability (Wiman) Driver................................................... 10
3 Installer List .................................................................................................. 11
3.1 Legacy ............................................................................................... 11
3.2 Main_DCH .......................................................................................... 12
3.3 Drivers .............................................................................................. 12
4 System Requirements..................................................................................... 14
5 Installing Intel® CSME Software Components ..................................................... 15
5.1 How to Install ..................................................................................... 15
5.1.1 Windows* 10 RS2 and before ................................................... 15
5.1.2 Windows* 10 RS3 and beyond ................................................. 16
5.1.3 Intel® MSS ............................................................................ 20
5.2 Error Codes during Installation .............................................................. 20
5.3 Windows* 7........................................................................................ 21
5.4 Windows* 8.x and Beyond .................................................................... 22
5.5 Windows* PE ...................................................................................... 22
5.6 Firewall policy ..................................................................................... 23
6 Identifying Intel® CSME Software Components ................................................... 24
7 Advanced Configuration of Intel® Management and Security Status Application ....... 26
7.1 General Tab Logo ................................................................................ 26
7.2 Load on Start-Up Options ..................................................................... 26
7.3 Load in Disabled State ......................................................................... 27
7.4 Show Notification Option ...................................................................... 27
7.5 Disabling the Intel® AT Tab ................................................................... 27
7.6 ”Click Here for More Details” Link .......................................................... 27
8 Configuring Intel® LMS .................................................................................... 29
8.1 LMS Registry Configuration Parameters .................................................. 29
8.2 Intel® PROSet/Wireless Software Adapter Switching Override .................... 30
9 Uninstalling Intel® CSME Software and Drivers ................................................... 32

10 Troubleshooting ............................................................................................. 34
10.1 Error Message when Intel® Management and Security Status Application Loads
........................................................................................................ 34

5
 10.2 ” Information Unavailable” Displayed instead of Status ............................. 35
10.3 Client Initiated Remote Access Connection Failure .................................... 35
10.4 Grayed-Out Notification Icon ................................................................. 35
10.5 Redundant software components in device manager ................................. 35

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Introduction

1 Introduction
This guide describes overview of, how to install, configure and troubleshoot the Intel®
Converged Security and Management Engine (Intel® CSME) software components.

7
 Software Components Overview

2 Software Components
Overview
This section lists the software components supplied with the Intel® CSME software kit
and provides a short overview of each component.

2.1 Intel® Management Engine Interface (Intel® MEI)

Driver
This host driver is the interface between the Intel® Converged Security and
Management Engine (Intel® CSME) firmware and the operating system. Drivers and
applications on the host that wish to interact with Intel® CSME can use the Intel® MEI
driver.

2.2 Serial Over LAN (SOL) Driver

This host driver enables the remote display of managed client's user interface through
management console and emulates serial communication over standard network
connection. This driver supports systems with one of the following technologies: Intel®
AMT, Intel® Standard Manageability.

2.3 Intel® Local Manageability Service (Intel® LMS)

This service enables local applications running on Intel® AMT, Intel® SBA or Intel®
Standard Manageability supported devices to use common SOAP and WS-Management
functionality that is available to remote applications. It listens to the Intel® CSME
IANA (Internet Assigned Names Authority) ports and routes all traffic to the firmware
through the Intel® MEI.

It also provides Intel® CSME with various host operation abilities. For instance, it
enables Intel® CSME technologies to write user notifications to the local host OS event
log for the purpose of notifying end users of predefined events, such as when support
personnel connect remotely to the platform for a healing session. Intel provides
documentation on how ISVs can extract these events from the event log for use in
their applications.

After Windows* 10 RS3 or later with Intel® MEI driver 2124.100.0.1096 or newer,
Intel® SOL LMS Extension is required along with Intel® LMS. Intel® LMS will be
functional only if Intel® SOL device exists and Intel® SOL LMS extension INF is
installed.

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Software Components Overview

2.4 Intel® CSME WMI Provider

This provider enables ISV and IT administrators to perform Intel® AMT discovery and
configuration operations using WMI technology. The provider complements the
existing WS-Management API by abstracting low-level Intel® MEI operations through
WMI. In addition, the provider enables the user to subscribe to Intel® LMS events and
receives them via WMI events.

Following are the main functionalities implemented in the provider:

• Discovery of Intel® CSME and Intel® AMT related attributes, such as firmware
version and provisioning state.
• Local activation operation, performed as part of Remote Configuration.
• Hardware events.

The provider is implemented as a DLL (MeProv.dll) and operates as part of Windows*

WMI service.

The rovider has switched to INF installation support. Refer to section 5 for more detail
of installing method.

2.5 Intel® Management and Security Status (Intel®

MSS) Application
This is a Microsoft Windows* application that displays information about a platform’s
Intel® Active Management Technology (Intel® AMT), Intel® Small Business Advantage
(Intel® SBA), Intel® Standard Manageability, and Intel® Anti-Theft (Intel® AT)
services. The application indicates whether Intel® AMT, Intel® SBA, Intel® AT and
Intel® Standard Manageability are running on the platform.

When the application is running on the platform, an icon is displayed in the notification
area. Clicking the icon opens the application.

By default, the icon is loaded and displayed every time Windows* starts. The icon will
be gray if Intel® LMS is not running or Intel® MEI driver is disabled or unavailable.

If the application starts automatically because of the user logging on to Windows*, the
icon will be loaded to the notification area only if Intel® AMT, Intel® SBA or Intel®
Standard Manageability exists on the system. If the application starts manually (via
the Start menu or file manager), the icon is loaded even if none of these technologies
exists.

The information displayed in the application is refreshed at pre-defined intervals. The

application dynamically hides tabs that are not relevant. For example, on platforms
that do not support Intel® AT, the Intel® AT tab is hidden.

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 Software Components Overview

2.6 Intel® Dynamic Application Loader (Intel® DAL)

Also known as Intel® JHI. This is a service which exposes the host interface to usage
of the Intel® DAL infrastructure abilities, for loading/unloading signed applications to
the Trusted Execution Environment and communicating with them. It will only be
installed if the platform is Intel® DAL capable.

This service is deprecated after Meteor Lake platform running ME18.

2.7 Intel® Trusted Connect Service (Intel® TCS)

Also known as Intel® Capability Licensing Services (Intel® iCLS). It is a set of
applications, services and dynamic libraries used to establish a trusted connection
between FW and Intel’s backend. It is responsible for:
• EPID group certificates provisioning to the FW
• Trusted Computing Base Recovery: EPID rekey
• Platform Trust Technology (firmware TPM) recertification
• Delivering assets to the FW (i.e. DRM keying material, signed permits)
• License distribution for Extended Platform Service (EPS) (only available in some
platforms)

Depending on platform type detected by Intel® MEI the appropriate SW component is

enumerated:
• Support TCB-R Only (Component –
SWC\VENDOR_INTEL_COMPONENT_ICLSCLIENT) and run TCB-R Transactions.
• Support EPS Only (Component
SWC\VENDOR_INTEL_COMPONENT_ICLSCLIENT_ES_ONLY) and run EPS
Transaction.
• Support both TCB-R & EPS (both components should be installed)
Detail refers to TA#734356.

2.8 Intel® Wireless Manageability (Wiman) driver

This driver includes CSME-related flows which once were in Windows* WIFI driver.
This driver is capable of filtering OS request, especially System-state and device
power state queries and transitions. In addition, this driver is capable of filtering WDI
- IHV requests and notifications, filtering and diverting Tx and Rx data traffic to CSME,
injecting CSME data traffic to WLAN Tx path.

Wiman is only present and functional on Corporate sku FW image for Coffee Lake
platform and above.

To comply with Microsoft* DC requirement, Wiman extension INF is required to be

installed along with installation of Wiman driver. Wiman is functional only if Wiman
extension INF is installed.

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Installer List

3 Installer List
This section describes the installation packages for the Intel® CSME software.

3.1 Legacy
The installation program in this folder installs the Intel® CSME software components
required for the platform on which you are installing, and installs only those
components that match your platform’s capabilities.

Following is a complete list of the components in the installer:

• Intel® Management Engine Interface (Intel® MEI) driver
• Serial Over LAN (SOL) driver
• Intel® Local Manageability Service (Intel® LMS)
• Intel® CSME WMI provider
• Intel® Management and Security Status application (Intel® MSS)
• Intel® Dynamic Application Loader (Intel® DAL)
• Intel® Trusted Connect Service (Intel® TCS)
• Intel® Wireless Manageability (Wiman) driver

The following table describes the components that are installed for the different
platform capabilities:

If the platform includes this These software components are installed

capability.…

Intel® AMT, Intel® SBA, Intel® Intel® MEI driver, SOL driver, Intel® TCS,
Standard Manageability Intel® LMS, Intel® CSME WMI provider,
Wiman(1) driver, Intel® DAL(2)
Intel® Dynamic Application Intel® MEI driver, Intel® DAL(2)
Loader
None of the above Intel® MEI driver, Intel® TCS, Intel® CSME
WMI provider

(1) Wiman is only installed and functional on corporate sku FW image for Coffee Lake
platform and above.
(2) The Installer provides the option to install only Intel® MEI driver and Intel® DAL
service by running the installer with the following flag: setup.exe –meidalonly.

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 Installer List

3.2 Main_DCH
The installation program in this folder installs the Intel® CSME software components
which are compliant with Microsoft DC requirement. The installation program installs
only those components that match your platform’s capabilities.

Following is a complete list of the components in the installer:

• Intel® Management Engine Interface (Intel® MEI) driver
• Serial Over LAN (SOL) driver
• Intel® Local Manageability Service (Intel® LMS)
• Intel® CSME WMI provider
• Intel® Dynamic Application Loader (Intel® DAL)
• Intel® Trusted Connect Service (Intel® TCS)
• Intel® Wireless Manageability (Wiman) driver

Note: Intel® MSS application is not installed by this installer. For installation of
Intel® MSS please refer to section 5.1.3.

The following table describes the components that are installed for the different
platform capabilities:

If the platform includes this These software components are installed

capability.…

Intel® AMT, Intel® SBA, Intel® Intel® MEI driver, SOL driver, Intel® TCS(1),
Standard Manageability Intel® LMS, Intel® CSME WMI provider,
Wiman(2) driver, Intel® DAL(3)
Intel® Dynamic Application Intel® MEI driver, Intel® DAL(3)
Loader
None of the above Intel® MEI driver, Intel® TCS(1), Intel®
CSME WMI provider
(1) Depending on platform type, Intel® TCS may be not installed by Intel® CSME SW
installer. Detail refers to TA#734356.
(2) Wiman is only installed and functional on corporate sku FW image for Coffee Lake
platform and above.
(3) The Installer provides the option to install only Intel® MEI driver and Intel® DAL
service by running the installer with the following flag: setup.exe –meidalonly. Note
that Intel® DAL is deprecated after Meteor Lake platform running ME18.

3.3 Drivers
This package includes the INF installers for Intel® CSME software components and
Intel® MSS APPX package.
• Intel® MEI: heci.inf in Drivers\MEI\

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Installer List

• Intel® SOL: mesrl.inf in Drivers\SOL (only available in corporate sku)

• Intel® TCS: iclsClient.inf in Drivers\ICLS
• Intel® LMS: LMS.inf in Drivers\LMS (only available in corporate sku)
• Intel® DAL: DAL.inf in Drivers\JHI\win10
• Intel® MSS APPX: Drivers\IMSS (only available in corporate sku)
• Wiman driver: Drivers\WiMan (only available in corporate sku)
• Wiman extension: Drivers\wiman_wlan_extension (only available in corporate
sku)
• Intel® CSME WMI Provider: MEWMIProv.inf in Drivers\WMIProvider
• Intel® MSS HSA extension: ImssHsaExtension.inf in
Drivers\IMSS_HSA_EXTENSION (only available in corporate sku)
• Intel® SOL LMS Extension: SOLLMSExtension.inf in
SW\Drivers\SOL_LMS_Extension (only available in corporate sku)

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 System Requirements

4 System Requirements
To enable installation and use of the Intel® CSME software components, the following
are required on the platform:
• Windows* 7 / Windows* 8 / Windows* 8.1 / Windows* 10 / Windows 11* /
Windows Server* 2008 R2 64 bit versions / Windows Server* 2012 64 bit versions
/ Windows Server* 2012 R2 64 bit versions / Windows Server* 2016 64 bit
versions / Windows Server* 2019.
• Microsoft* .NET Framework: version 4.8 or above.
• Microsoft* Visual C++ 2015 Redistributable: released with Intel® MSS APPX and
required for Intel® MSS application.

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Installing Intel® CSME Software Components

5 Installing Intel® CSME

Software Components

5.1 How to Install

5.1.1 Windows* 10 RS2 and before

For the systems running Windows* 10 RS2 or older, use the installer SetupME.exe in
Legacy folder.

Note: The components installed are subject to the platform’s capabilities.

1) Double-click the installer to install the software components

2) Follow the steps in the installation wizard to complete the installation.
3) When the installation is complete, click Next in the Setup Progress window, then
click Finish in the Setup is Complete window.

The installer has command line options for specific installing configuration, under
command line mode execute setupME.exe -? Will display the available options as
follows:
-?
Displays this help dialog.

-b
Reboots the system without prompting after setup is complete, if reboot is
required.

-l <LCID>
Specifies the language of the setup dialogs.

-nodrv
Does not install the driver.
Note: with this parameter, the installer will install Intel® MSS anyway. If Intel®
MSS is not required , please add –noimss to skip it.

-overwrite
Ignores the overwrite warning.

-p <path>
Changes default directory location for application files.
Warning: User who chooses to use –p flag must make sure the destination
directory is a secure folder (write access by admin). Otherwise it can lead to a
security issue.

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 Installing Intel® CSME Software Components

-report <path>
Changes the default log path.

-s
Does not display any setup dialogs (silent install).

-ver
Displays driver versions.

-drvonly
Installs drivers only.

-noIMSS
Does not install Intel® MSS.

-meidalonly
Installs Intel® Management Engine Interface, Intel® Dynamic Application Loader
only.

-preinst
Installs all drivers even if hardware is not present.

-tcs
Installs only Intel® TCS.

-skipstartmenu
Does not add the Intel® MSS shortcut to the Start menu

-nowiman
Does not install Wireless Manageability

-wmionly
Install and register only Intel® CSME WMI Provider.

The installation logs can be found at <user folder>\Intel\Logs.

5.1.2 Windows* 10 RS3 and beyond

To comply with Microsoft DC requirement, it is recommended to use the INF installers
in Drivers folder.

Users or system manufacturers should follow the list in section 3.3 to install required
software components.

To install them, right click on INF file, and click on install.

System manufacturers can do offline injection via DISM. More information about DISM
can be found at:

https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-
dism

16
Installing Intel® CSME Software Components

Intel® MEI driver and SOL driver are recommended to be installed before other
drivers/components.

Wiman Extension is required along with Wiman driver. Wiman will be functional only if
Wiman extension INF is installed.

SOL LMS Extension is required along with SOL device and Intel® LMS. Intel® LMS will
be functional only if SOL device exists and SOL LMS extension INF is installed.

The following devices will be shown in the device manager if the according
components are installed on compatible devices:

Intel® MEI: System devices \ Intel(R) Management Engine Interface or Intel(R)

Management Engine Interface #1

Note: The MEI driver INF in Drivers\MEI\win10 is singed for Windows* 10 RS5 and
later, while the MEI driver INF in Drivers\MEI\win8 is signed for windows* 8.1 and
later. Refer to DOC#618680 in RDC for more detail.

SOL: Ports(COM & LPT) \ Intel(R) Active Management Technology - SOL

Intel® DAL: Software components \ Intel(R) Dynamic Application Loader Host

Interface

Intel® LMS: Software components \ Intel(R) Management and Security Application

Local Management

Intel® TCS: Software components \ Intel(R) iCLS Client

Wiman: Software components \ Intel(R) Wireless Manageability

Intel® CSME WMI Provider: Software components \ Intel(R) Management Engine WMI
Provider

17
 Installing Intel® CSME Software Components

User may use installer SetupME.exe in the Main_DCH folder to facilitate the
installation:
1) Double-click the installer to install the software components
2) Follow the steps in the installation wizard to complete the installation.
3) When the installation is complete, click Next in the Setup Progress window, then
click Finish in the Setup is Complete window.

Note: The installer SetupME.exe may not be forward compatible with update of
Windows* OS and may fail due to new update of Windows patches. Consult Intel for
more detail and issues.

The installer SetupME.exe has command line options for specific installing
configuration, under command line mode execute setupME.exe -? will display the
available options as follows:

18
Installing Intel® CSME Software Components

-?
Displays this help dialog.

-b
Reboots the system without prompting after setup is complete, if reboot is
required.

-l <LCID>
Specifies the language of the setup dialogs.

-nodrv
Does not install the driver.

-overwrite
Ignores the overwrite warning.

-p <path>
Changes default directory location for application files.
Warning : User who chooses to use –p flag must make sure the destination
directory is a secure folder (write access by admin). Otherwise it can lead to a
security issue.

-report <path>
Changes the default log path.

-s
Does not display any setup dialogs (silent install).

-ver
Displays driver versions.

-drvonly
Installs drivers only.

-meidalonly
Installs Intel® Management Engine Interface and Intel® Dynamic Application
Loader only.

-preinst
Installs all drivers even if hardware is not present.

-tcs
Installs only Intel® TCS.

-nowiman
Does not install Intel® Wireless Manageability

-wmionly
Install and register only Intel® CSME WMI Provider.

The installation logs can be found at <user folder>\Intel\Logs.

19
 Installing Intel® CSME Software Components

5.1.3 Intel® MSS

Intel® MSS is for Intel® AMT systems only, it is not required to be installed on NON
Intel® AMT systems.

User may download and install Intel® MSS from Microsoft* store, or install
IMSS_HSA_EXTENSION INF, which will pull Intel® MSS from Microsoft* store and
install Intel® MSS in the background when SOL device and internet connection exist.

Intel® MSS APPX for pre-install is in the Drivers\IMSS folder.

System manufacturers may use DISM to install Intel® MSS APPX. Refer to
https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/preinstall-
apps-using-dism for more detail.

Microsoft Visual C++ 2015 Redistributable is released with Intel® MSS APPX and may
be installed with Intel® MSS APPX using DISM.

the example DISM command for pre-install OS as below:

Dism /Image:c:\test\offline /Add-ProvisionedAppxPackage /PackagePath:<pre-install

kit Folder Path>\< Intel® MSS APPX appxbundle file> /LicensePath:<pre-install kit
Folder Path>\< Intel® MSS APPX License xml file> /DependencyPackagePath: :<pre-
install kit Folder Path>\Microsoft.VCLibs_xxx_<OS sku>_xxx.appx

where c:\test\offline is the folder where you mounted the WIM image

<pre-install kit Folder Path> is the folder where the package is extracted to

the example DISM command for running OS as below:

Dism /online /Add-ProvisionedAppxPackage /PackagePath:<pre-install kit Folder

Path>\< Intel® MSS APPX appxbundle file> /LicensePath:<pre-install kit Folder
Path>\< Intel® MSS APPX License xml file> /DependencyPackagePath: :<pre-install
kit Folder Path>\Microsoft.VCLibs_xxx_<OS sku>_xxx.appx /region=all

5.2 Error Codes during Installation

Error Error String Description
code

0 ERROR_SUCCESS Operation was successful and a reboot is not

needed. Use of the –b switch will not cause a
reboot in this case.
1602 ERROR_INSTALL_USEREXIT
One of:
• The user canceled the operation

20
Installing Intel® CSME Software Components

Error Error String Description

code

• Setup was run silently but a downgrade

was detected and the –overwrite switch
was not used.
1603 ERROR_INSTALL_FAILURE
General failure code. The error could have
been an unanticipated error or one of the
expected errors such as:
• Not admin
• No device matches
• OS requirement not met
• .NET requirement not met
1633 ERROR_INSTALL_PLATFORM_ Architectures not supported
UNSUPPORTED
1641 ERROR_SUCCESS_REBOOT_I
NITIATED A system reboot has been initiated either by
the user choosing to “reboot now” or the –b
switch was used in silent mode and setup
requires a reboot.
Note that depending on the OS and platform
speed, the calling process may never get this
code due to it being terminated as part of the
shutdown procedure.
3010 ERROR_SUCCESS_REBOOT_ Successful, but a reboot is required to complete
REQUIRED the process.

Note that the installer may return other error codes in cases where an application or
other process called returns one. The error code returned will be passed through.

5.3 Windows* 7
Note: Windows* 7 is not supported after Coffee Lake or later. It is in the Installer for
backward compatibility.

To run Intel® MEI driver on Windows*7, the following Microsoft security update must
be installed:
• KB2533623
• KB2685811
• KB2921916
• KB3033929
• KB3035131
• KB3123479
• KB4474419
• KB4490628

It is recommended to update to latest OS version via windows update.

When the Intel® MSS application is installed on a Windows* 7 operating system, it

may need to install the Microsoft* KMDF Co-installer which is not present by default

21
 Installing Intel® CSME Software Components

on these systems. In these cases, the installation of the KMDF Co-installer will prompt
the user for a restart of the system at the end of the installation process.

Note that if the KMDF Co-installer was already present on the system (due to some
other installation installing it, or Microsoft* Windows Update downloading it), no
restart will be required.

Before the Intel® MSS application or SOL driver is installed on a Windows* 7 operating
system, Microsoft* .NET framework 4.8 is required. Download and install Microsoft*
.NET Framework 4.8 from Microsoft’s* website.

When Local Manageability Service (Intel® LMS) is installed on a Windows* 7 operating

system, system need to have the updated root certificates in order to allow LMS
service to start.

The required certificates are contained in:

• x86: Update for Root Certificates for Windows 7 [November 2013] (KB931125)
• x64: Update for Root Certificates for Windows 7 for x64-based Systems
[November 2013] (KB931125)
• Certificates can be found in
http://catalog.update.microsoft.com/v7/site/Search.aspx?q=root%20certificat
e%20update

5.4 Windows* 8.x and Beyond

When the Intel® MSS application is installed on a Windows* 8 or 8.1 operating
system, a Windows* tile is placed on the start screen. This tile is used by the Intel®
Management and Security Status application to post Toast* notifications to the
Windows* UI.

This tile may be removed by an System manufacturers before the platform is shipped.
It will be re-created by the Intel® Management and Security Status application if
Intel® Active Management Technology (Intel® AMT) is provisioned on the platform.

5.5 Windows* PE
The Intel® MEI driver can be installed on Windows* PE OS, and this is primarily used
during manufacturing, when attempting to run Windows*-based manufacturing line
tools.

When running the Intel® MEI driver on Windows* PE 3 (based on Windows* 7), it is
necessary to ensure that the KMDF 1.11 coinstallers are added to the Windows* PE
image build, using the DISM command.

More information can be found at:

http://msdn.microsoft.com/en-
us/library/windows/hardware/ff544208%28v=vs.85%29.aspx

The required coinstallers can be found at:

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Installing Intel® CSME Software Components

http://msdn.microsoft.com/en-US/windows/hardware/br259104

5.6 Firewall policy

To use DAL, applications need to be able to communicate with the DAL service over a
network interface. The following traffic must not be blocked:
• Incoming traffic
o From: Localhost
o To process: jhi_service.exe
o Port: Any

23
 Identifying Intel® CSME Software Components

6 Identifying Intel® CSME

Software Components
Once the Intel® CSME software stack is installed by the installer SetupME.exe, the
contents of the kit can be identified via a single Software Package Version (SPV)
marker. The Single Package Versioning feature provides one unique version identifier
for a package (i.e. anything that is updated in the package iterates the version
number). This SPV is useful for systems which need to identify and manage
installations such as Software Inventory Control applications used in large IT
organizations.

Each Intel® CSME Software Installer package contains a file called the ‘mup.xml’
which can be used to identify the SPV. The mup.xml describes the following
information: Example:

<fullpackageidentifier>
<msis>
<msi componentID="100950">
<identifyingnumber>{1CEAC85D-2590-4760-800F-
8DE5E91F3700}</identifyingnumber>
<upgradecode>{1CEAC85D-2590-4760-800F-8DE5E91F3700}</upgradecode>

<version> YYWW.BR.BUILD.PFU</version>
</msi>
</msis>
</fullpackageidentifier>

The ‘fullpackageidentifier’ section points out where to look for the package version and
what it should be in order to be the latest. The ‘DisplayVersion’ and {GUID} above are
found Microsoft* Windows* registry in the locations below:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{GU
ID}\DisplayVersion

Typical release version numbering is as follows, YYWW.BR.BUILD.PFU where:

• YY – Build year
• WW – Build WorkWeek
• BR: branch indication number
• BUILD: 4 digits at most
• PFU: indicate PFU was modified. Increased integer.

Service name for Intel® LMS, Intel® DAL or Intel® TCS can be found in Services tab in
task manager or services in Microsoft Management Console:

Intel® LMS: LMS / Intel(R) Management and Security Application Local Management
Service

Intel® DAL: jhi_service / Intel(R) Dynamic Application Loader Host Interface Service

Intel® TCS: SocketHeciServer.exe / Intel(R) Capability Licensing Service TCP IP

Interface

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Identifying Intel® CSME Software Components

TPMProvisioningService.exe / Intel(R) TPM Provisioning Service

If Intel® LMS, Intel® DAL or Intel® TCS are installed via installer SetupME.exe in
Legacy folder, the components file location is

C:\Program Files (x86)\Intel\Intel(R) Management Engine Components.

25
 Advanced Configuration of Intel® Management and Security Status Application

7 Advanced Configuration of
Intel® Management and
Security Status Application
Note: This section is only for legacy MSS and not
applicable for Intel® MSS APPX. please refer to
Intel® MSS user guide for Intel® MSS APPX.

7.1 General Tab Logo

The logo displayed in the general tab can be substituted in order to match the visual
identity of the computer supplier. For example, a particular manufacturer may prefer
to display the company’s logo.

To change the logo, add a bitmap file called oemlogo.bmp to the Intel® Management
and Security Status application folder (located at Program Files\ Intel\ Intel®
Management Engine Components\IMSS, or at Program Files (x86)\ Intel\
Intel® Management Engine Components\IMSS for 64-bit operating systems). The
default logo will appear if the bitmap file is invalid or missing.

Note: The bitmap dimensions should be 62 (width) by 48 (height) and size of file no
larger than 8 KB. If the image file shall exceed 8 KB, the logo may not be well visible.
If the bitmap dimensions are smaller than 62x48, the logo image will be centered into
its designated area.

7.2 Load on Start-Up Options

By default, Intel® Management and Security Status application loads on Windows*
startup. A user can uncheck the Intel® Management and Security Status will be
available next time I log on to Windows* check box to prevent it from happening.

To disable application load on startup for all users, add a value named
AppAutoStartDefaultVal with value 0 to the following registry location
HKLM\SOFTWARE\Intel\PIcon\Setting.

To return to the default behavior, change the data of the same value to 1, or delete
the value.

Note: The application will still be available from the Start Menu, regardless of the
value in this registry key.

Note: The user selection overrides system values in the registry key.

26
Advanced Configuration of Intel® Management and Security Status Application

7.3 Load in Disabled State

By default, Intel® Management and Security Status application will not load in case all
Intel CSME technologies are permanently disabled or not present on the platform.

To enable application load in ”disabled state” add a value named

AutoStartInDisabled with value 1 to the following registry location
HKLM\SOFTWARE\Intel\PIcon\Setting.

To return to the default behavior, change the data of the same value to 0, or delete
the value.

Note: The application will still be available from the Start Menu, regardless of the
value in this registry key.

Note: The user selection overrides system values in the registry key. Meaning that in
case the user will uncheck the Intel® Management and Security Status will be
available next time I log on to Windows check box the application will not load in
”disabled state”.

7.4 Show Notification Option

By default, Enable User Notification check box in the Intel® Management and Security
Status application – General tab is checked.

To change the default behavior, add a value named ShowUserNotification with

value 0 to the following registry location
HKEY_CURRENT_USER\SOFTWARE\Intel\PIcon\Setting.

To return to the default behavior, change the data of the same value to 1, or delete
the value. The user selection overrides system values in the registry key.

7.5 Disabling the Intel® AT Tab

By default, the Intel® AT tab is displayed if the platform supports Intel® AT. To disable
Intel® AT tab in Intel® Management and Security Status application, assign the value
1 to the DisableAT registry key in the HKLM\SOFTWARE\Intel\PIcon\Setting
registry directory. A DWORD key should be created upon missing such key. Applying
this setting will hide the Intel® AT tab starting at the next time the application starts.

7.6 ”Click Here for More Details” Link

By default, clicking the ”Click here for more details” inside the Learn More dialog
will direct the user to the official Intel Corporation - Privacy website.

The link pointed to by the “Click here for more details” text inside the Learn more
dialog can be modified to link to a page of the manufacturer's choice.

27
 Advanced Configuration of Intel® Management and Security Status Application

To perform this change, add a value named HelpURL with the URL of your choice
(e.g. http://www.intel.com/) to the HKLM\SOFTWARE\Intel\PIcon\Setting key in
the registry. To return to the default behavior, delete the value.

28
Configuring Intel® LMS

8 Configuring Intel® LMS

Intel® LMS is able to write user notifications to the local host OS event log for the
purpose of notifying end users of predefined events, such as when critical System
Defense policies are applied by the Intel® CSME firmware. Intel® LMS also has
additional functionalities, such as synchronizing the network configuration information
between the host and the firmware. Intel provides documentation on how the ISV can
extract these events from the event log for use in their application.

LMS.exe is installed along with the other software components. Note the following
installation circumstances:

8.1 LMS Registry Configuration Parameters

User can add the following registry keys under HKEY_LOCAL_MACHINE\
SYSTEM\CurrentControlSet\Services\LMS\IntelAMTUNS:

Note: The following keys are not mandatory and Intel® LMS will function as required
without their existence. All changes to registry keys are noted at Intel® LMS startup
only. To force the changes to be noted, restart Intel® LMS.

AllowFlashUpdate: Allows Intel® LMS to invoke Partial FW Updates. This is a DWORD

Value. Setting value to 0 will prohibit Intel® LMS from invoking Partial FW Update,
while setting value to 1 allows Partial FW Update by LMS. Default behavior (i.e. no
value) is Partial FW Update allowed.

Note: Partial Firmware Update is a feature new from Intel® ME 8 that allows update
of specific sections of Intel ME, without requiring a system reset.

Note: Disabling Partial FW Update will eliminate the user's ability to change the user
consent language and to replace the wireless adapter type without affecting Intel®
AMT functionality over wireless LAN.

PartialFWUImagePath: A custom path to the update partitions file, including the

filename (using absolute or relative path), e.g. C:\<path>\pfwupdateimg.bin.
Default is the LMS.exe path.

Note: The path can't point to a network shared folder. It must point to a local folder.

You can configure the following parameters in the

HKEY_LOCAL_MACHINE\SOFTWARE\Intel\IntelAMTUNS\ConfigData registry key:

The following Registry keys could be added for configuring which events will be shown
in Event Log. This is a DWORD Value. Setting value to 0 will prevent the event from
appearing, while setting value to 1 will cause the relevant event to appear. Note that
the settings only take effect when Intel® LMS is (re)started.

29
 Configuring Intel® LMS

Registry Key Event Log event

NETWORK_TRAFFIC_TX_CEASED Security policy invoked. Some or all

network traffic (TX) was stopped
NETWORK_CONNECTIVITY_TX_REDUCED Security policy invoked. TX Network
connectivity was reduced
NETWORK_TRAFFIC_RX_CEASED Security policy invoked. Some or all
network traffic (RX) was stopped
NETWORK_CONNECTIVITY_RX_REDUCED Security policy invoked. RX Network
connectivity was reduced
WLAN_WIRELESS_PROFILE_STATE_CHANGED WLAN Wireless Profile sync
enablement state changed WLAN
interface
WLAN_SESSION_ESTABLISHED Control preference for WLAN interface
assigned to Intel(R) Converged Security
and Management Engine. Intel(R) CSME
will take control of WLAN interface
when it is able
WLAN_SESSION_ENDED Preference for WLAN interface assigned
to operating system. Operating system
will take control of WLAN interface
when it is able
REMOTE_SOL_STARTED A remote Serial Over LAN session was
established
REMOTE_SOL_ENDED Remote Serial Over LAN session
finished. User control was restored
REMOTE_IDER_STARTED A remote IDE-Redirection session was
established. For platforms supporting
USB-Redirection instead of IDE-
Redirection, remote USB-Redirection
session was established.
REMOTE_IDER_ENDED Remote IDE-Redirection session
finished. User control was restored. For
platforms supporting USB-Redirection
instead of IDE-Redirection, Remote
USB-Redirection session finished. User
control was restored

8.2 Intel® PROSet/Wireless Software Adapter

Switching Override
The Intel® CSME firmware configuration of the Intel® PROSet/Wireless Software
Adapter Switching override is disabled by default. However, on systems without Intel®
LAN support (as defined by hardware configuration settings), it is enabled by default.
When enabled, and when Adapter Switching is active (as notified by Intel®
PROSet/Wireless Software to Intel® CSME firmware), the Intel® CSME firmware will
configure the WLAN to override the Host software RF-Kill and establish its own
wireless connection when wireless Intel® AMT is configured. When Adapter Switching

30
Configuring Intel® LMS

is inactive or if the Host WLAN driver is healthy, the Intel® CSME firmware will not
configure the WLAN to override the Host software RF-Kill, nor establish its own
wireless connection.

Users wishing to override the default setting in Intel® CSME firmware may add the
following registry key under:
HKEY_LOCAL_MACHINE\SOFTWARE\Intel\IntelAMTUNS

OverrideProsetAdapterSwitching: This registry key is relevant for Windows* 7

only. Adding OverrideProsetAdapterSwitching key as a DWORD and setting the value
to 0 will disable the Intel® PROSet/Wireless Software Adapter Switching override
feature in the Intel® CSME firmware. Setting the value to 1 will enable the Intel®
PROSet/Wireless Software Adapter Switching override feature in the Intel® CSME
firmware.

Adapter Switching notifications to Intel® CSME firmware from Intel® PROSet/Wireless

Software are only available systems running Windows* 7. For more information about
the Adapter Switching feature, consult the Intel® PROSet/Wireless Software user
guide.

The Intel® PROSet/Wireless Software Adapter Switching override feature in Intel®

CSME firmware is available only on systems with Intel® AMT 11.6 or later.

31
 Uninstalling Intel® CSME Software and Drivers

9 Uninstalling Intel® CSME

Software and Drivers
If you are installing Intel® CSME software using any installer – in Legacy or Main_DCH,
uninstall the software via the Windows Control Panel:
• Double-click Intel® Management Engine Components to uninstall the Intel® CSME
software components.
• The uninstall welcome window opens.
• Click Next. Uninstall will be performed.
• After uninstall operations are completed, click Next to reach the uninstall
completion window.
• Restart may be required for changes to take effect. Click Finish to end the
uninstall.

If you are installing the inf drivers manually – from the Drivers folder, you should
uninstall them manually:
• Right click the device name in device manger and choose uninstall
• Or use pnputil command to uninstall

Note: If some system dlls have been removed between the installation and
uninstallation of the Intel® CSME software, the uninstallation may fail. This has been
noted, for example, when uninstalling Microsoft* Visual C.

Note: Don’t manually uninstall Intel® CSME software components via device
manager if you installed them using installer SetupME.exe.

Installation of Wiman includes Wiman driver and Wiman_extension. Therefore, when

uninstalling Wiman manually from device manager it will uninstall only the WiMan
driver. User then need to uninstall manually (with pnputil command) the
Wiman_extension that is shown in device manager as “Generic Software Component”.

There are 3 different Wiman’s (WiMan-WiFi for Canon Lake/Coffee Lake/Whisky Lake,
WiManH for Comet Lake/Tiger Lake, WiManHu for Alder Lake and above). When user
uses the NIC that is relevant for Canon Lake/Coffee Lake/Whisky Lake on upper
platform version he will get the WiMan-WiFi as hidden device in device manager, and
the WiMan-WiFi will be as a “zombie”.

If users installing SOL LMS extension INF want to downgrade Intel® CSME software,
the existing Intel® CSME software including SOL LMS extension INF should be
removed firstly.

SOL and Intel® LMS device must be removed before SOL LMS extension INF is
uninstalled.

32
Uninstalling Intel® CSME Software and Drivers

33
 Troubleshooting

10 Troubleshooting

10.1 Error Message when Intel® Management and

Security Status Application Loads
Intel® MSS will fail when executing in an environment without appropriate Microsoft*
.NET framework. Microsoft* does not provide a safeguard mechanism in such
conditions.

The Intel® Management and Security Status application will display unspecific error
message if no appropriate Microsoft* .NETframework in the system, e.g.

If these kinds of issues happen, check the installed Microsoft* .NET Framework. The
required version refers to section 4.

34
Troubleshooting

10.2 ” Information Unavailable” Displayed instead of

Status
The service status of Intel® Active Management Technology or Intel® Standard
Manageability in the General tab of Intel® MSS depends on which technology is
operational on the system.

If “Information Unavailable” displays on the systems supporting Intel® Active

Management Technology or Intel® Standard Manageability, Check that:
1. Intel® Active Management Technology or Intel® Standard Manageability is
functioning properly in Intel® CSME firmware.
2. Intel® LMS is installed, running normally and starts automatically on Windows*
startup.
3. Intel® MEI driver is installed, enabled and functioning properly.

10.3 Client Initiated Remote Access Connection Failure

Failure to connect to the Information Technology network can be caused by the
following:
1. The Local Management Service is not running. It can be started through the
Services pane in the Computer Management window. If it is not installed,
reinstall the software components.
2. The network cable is disconnected, or the network connection is not
configured properly.

If the actions above do not resolve the problem, it is recommended to contact your
Information Technology department.

10.4 Grayed-Out Notification Icon

Whenever either Intel® AMT, Intel® SBA or Intel® Standard Manageability is enabled,
Intel® Management and Security Status icon is loaded into the notification area when
Windows* starts. It can also be started by clicking Start> All
Programs\Intel\Intel® Management and Security Status\ Intel® Management
and Security Status.

While the Intel® MSS application is running, the Intel® MSS icon is visible in the
notification area. This icon will appear blue if any one of the aforementioned
technologies is enabled on the computer. In any other case, the icon will appear gray.

Note: The icon will also be gray if Intel® LMS service is not running or the Intel® MEI
driver is disabled or unavailable.

10.5 Redundant software components in device

manager
After Intel® MEI driver 1931.14.0.1323, the functionality of add components is
migrated from oemextension INF to Intel® MEI driver. For the system on which the

35
 Troubleshooting

legacy OEM extension INF has been installed (and not removed), user will see
redundant software components in device manager after Intel® MEI driver is
installed/updated with version 1931.14.0.1323 or later.

This symptom doesn’t impact the functionality of Intel® TCS, Intel® DAL and Intel®
LMS. If user still wants to remove these duplicate components from device manager,
user may remove oemextension INF via pnputil command.

36