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Computer - Hardware Q&A

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32 views3 pages

Computer - Hardware Q&A

Uploaded by

j5cw7k6222
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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#Computer hardWare-Epp

#Chapter one-Epp: Introduction to the World of IT

1. What qualities are essential for a good technician in the IT industry?


>>>Active listening -good attitude -sensitivity to cultures -logical reasoning - effective
communication.
2. What techniques can be used to demonstrate active listening when interacting with customers?
>>> Make good eye contact, clarify statements, avoid interruptions, and ask open-ended questions.
3. What are some important components of a computer that one should be familiar with?
>>>Some important components of a computer include:-
-Central Processing Unit (CPU): - Random Access Memory (RAM) - Graphics Processing Unit
(GPU) -Storage device -Motherboard -Network adapter -Input unit -Ports
4. What are some essential qualities that make a good technician?
>>> Operating Systems expert - Hardware authority - Able to install software -Effective
communication -Patience -Good listener -Empathetic -Juggler of time and priorities
-Problem Solver -Technical Info Translator.
5. Can you list different types of computers and their characteristics?
>>>All-in-one Computer -Laptop - Tablet - Phone -Tower Computer.
6. What are the main components of a computer's hardware?
>>> Device Drivers - Hard Drive -Video Card - Keyboard -Display -Power Supply
-Motherboard -Case - Mouse -Memory -Optical Drive and Adapter.

#Chapter two : Connectivity

1. What are some essential soft skills that a good technician should possess?
>>> Soft skills such as communication -teamwork -problem-solving - professionalism.
2. What types of data can multipurpose cables carry besides data?
>>> Audio and video.
3. What is the significance of USB-C in terms of data transmission?
>>> USB-C can carry video along with data.
4. What steps are involved in installing more USB connectors in a computer?
>>>To add more USB connectors to a computer, you can use a USB port hub.
5. What are the different types of USB connectors mentioned, and how do they differ?
>>> USB Type-A, mini, micro, and USB-C; they differ in size and application.
6. What are the different types of ports mentioned for connecting devices to a computer?
>>> eSATA - RJ-11 and RJ-45 - USB -Fiber-Optic Connectors.
7. What is the significance of using proper titles such as 'Dr.', 'Mr.', 'Professor', and 'Ms.' when
responding to customers?
>>> It shows respect and professionalism in communication.
8. What are the differences between RJ-11 and RJ-45 connectors?
>>> RJ-11: is used for phone connections and modems.
>>>RJ-45: is used for Ethernet wired networks.
9. What are the ANSI/TIA/EIA wiring standards mentioned in the content?
>>> T568A and T568AB wiring standards.

#Computer Hardware-Epp:-
Chapter-3: On the Motherboard
1. Define Motherboard?
>>>>The motherboard : is the main circuit board in a computer. It connects all the co
mponents, such as the CPU, RAM, storage devices, and peripherals, allowing them to
communicate and work together.
2. Explain The processor?
>>>>The processor, also known as a central processing unit (CPU), is the brain of a co
mputer. It performs calculations, executes instructions, and manages data flow within
the system.
3. Define internal bus and External bus?
>>>internal bus: are the electronic lines inside the CPU Comprised of 16 separate
lines.
>>>External bus: connects the CPU to external devices Lines are viewable between
expansion slots on the motherboard.
4. Explain ALUs?
>>>ALUs: An ALU stands for Arithmetic Logic Unit,
-The ALU runs all calculations and comparison logic a computer needs.
-The ALU connects to the control unit
5. Define pipelines ?
>>>pipelines: They allow multiple instructions to be processed simultaneously by bre
aking them down into smaller stages.
6. List some materials used processor cooling?
>>>Heat sink -Fan -Liquid cooling -Passive cooling (just a heat sink)
7. List steps of processor installing ?
>>> Power off the computer and remove power cord.
>>>Use proper anti-static handling procedures.
>>>Release the CPU retention plate.
>>>Insert the CPU into the socket and remember that it only inserts one way.
8. Explain Graphics Processing Unit (GPU)?
>>>A GPU: provides better video card performance with an adapter
Contain hundreds of smaller core processors
9. What is stand for Pcle?
>>>PCIe: Peripheral Component Interconnect Express.

#Chapter 6: Memory-Epp

1. List the two main types of memory?


>>>Ram: Random Access Memory, is a type of computer memory that stores data t
emporarily while the computer is running.
>>>Rom: Read-Only Memory, is a type of non-volatile memory used in computers
and other electronic devices.
2. Explain the difference between ECC memory and non-parity memory?
>>>ECC memory: can detect and correct errors.
>>>non-parity memory: does not have error checking.
3. Explain Memory Physical Packaging?
>>>Memory physical packaging: refers to the way memory chips are encased and
connected to the computer system.

4. There are several types of memory packaging Explain them?


>>>DIP (Dual Inline Pin Package): This package has a rectangular chip with rows of
pins on each side, resembling an insect.
>>>SIPP (Single Inline Pin Package): This package turns a DIP chip on its side, with
all leads extending out one side.
>>>SIMM (Single Inline Memory Module): This package mounts multiple DRAM DIP
chips on a small circuit board with a card-edge connector.
>>>DIMM (Dual Inline Memory Module): This package uses connectors on both
sides of the circuit board.
5. Explain the steps Installing Memory?
>>>Step 1. Determine which chip capacities can be used for the system.
>>>Step 2. Determine how much memory is needed based on the operating system
being used and applications installed.
>>>Step 3. Determine the capacity of the chips that go in each bank by drawing a
diagram of the system.
6. How can you monitor memory usage in a Windows operating system?
>>>Windows has a Performance utility in Task Manager to monitor memory usage
-To access Task Manager, press Ctrl+Alt+Delete.
7. Explain Flash memory ?
>>>Flash memory: is a type of nonvolatile, solid-state memory that holds data even
when the computer power is off
8. What are some common uses of flash memory in technology devices?
T>>>PCs use flash memory as a replacement for the BIOS chip
>>>Network devices, smart-phones, and tablets use flash memory to store the
operating system and instructions.
>>>Digital cameras use flash memory to store pictures; -canners use flash memory
to store images; -printers use flash memory to store fonts.
9. What steps should be taken to safely remove a DIMM from a computer?
>>>Use proper ESD-prevention techniques -push down on the retaining tabs
- ensure grounding with an anti-static wrist strap -lift the module out once released.
10. How does flash memory differ from DRAM and SRAM in terms of power requirements?
>>> Flash memory does not need to be refreshed like DRAM and does not require
constant power like SRAM.
11. What does ECC stand for, and what is its function in memory modules?
>>>ECC: Stand for Error Correcting Code
>>>>>Can detect up to 4 bits with errors and correct 1 bit errors.
12. What role does SPD (Serial Presence Detect) play in computer memory?
>>>SPD : provides information to BIOS/UEFI

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