AV Series Key Phone Operation Manual

1 GENERAL DESCRIPTION .............................................................................................................. 1

2 KEY PHONE SPECIFICATION ........................................................................................................ 1

2.1 KEY PHONE LAYOUT ......................................................................................... 1

2.2 KEY PHONE MODEL COMPARE《●HAVE；- HAVEN’T》 ..................................... 2
2.3 KEY PHONE LED ............................................................................................. 2
2.3.1 CO Line LED（Dual Color, Tri Status） ............................................................. 2
2.3.2 Other Function Keys Display ................................................................................ 3
2.4 KEY PHONE TONE FREQUENCY ......................................................................... 3
2.5 KEY PHONE RINGING ........................................................................................ 3

3 KEY PHONE OPERATION .............................................................................................................. 4

3.1 OUTGOING DIALING........................................................................................... 4

3.1.1 Press (0);CO Auto Hunting ................................................................................... 4
3.1.2 Press DSS Key; Directed Trunk dialing ................................................................ 4
3.1.3 Press #4 + CO Line No.; Directed Trunk Hunting ................................................ 5
3.1.4 CO Hot Line Call .................................................................................................. 5
3.1.5 Off Hook; CO Auto Hunting ................................................................................. 5
3.1.6 System Speed Dialing ........................................................................................... 5
3.1.7 Individual Speed Dialing (20 Groups per Key phone) .......................................... 6
3.2 INTERCOM CALL ............................................................................................... 7
3.2.1 Common Intercom Call ......................................................................................... 7
3.2.2 Ext. Hot Line Call ................................................................................................. 7
3.2.3 Ext. Console Calling ............................................................................................. 7
3.2.4 Attendant Hot Line Call ........................................................................................ 8
3.3 WHILST TALKING FUNCTION OPERATION ............................................................ 9
3.3.1 Normal Call Hold .................................................................................................. 9
3.3.2 Exclusive Call Hold .............................................................................................. 9
3.3.3 Retrieve Call From Hold ....................................................................................... 9
3.3.4 Auto-Hold by Paging .......................................................................................... 10
3.3.5 Call Transfer ........................................................................................................ 10
3.4 CALL ANSWERING ........................................................................................... 11
3.4.1 Internal/ External Call Answering ....................................................................... 11
3.4.2 Internal Call Auto Answer ................................................................................... 11

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3.4.3 Call Pick Up: Total are 6 Modes ......................................................................... 11

3.4.4 Door Phone Answering ....................................................................................... 12
3.4.5 Door-Lock Release .............................................................................................. 12
3.5 OPERATION WHILE DIALING BUSY .................................................................... 13
3.5.1 Internal Automatic Recall.................................................................................... 13
3.5.2 Trunk Queuing .................................................................................................... 13
3.5.3 Barge-In ............................................................................................................... 13
3.5.4 Monitoring ........................................................................................................... 14
3.5.5 Last Number Redialing ....................................................................................... 14
3.5.6 Automatic Redialing ........................................................................................... 14
3.6 PAGING FUNCTION .......................................................................................... 15
3.6.1 All Internal & External Zone Paging .................................................................. 15
3.6.2 All Internal Zone Paging ..................................................................................... 15
3.6.3 All External Zone Paging .................................................................................... 15
3.6.4 Directed Internal Zone Paging ............................................................................ 15
3.6.5 Directed External Zone Paging ........................................................................... 15
3.6.6 CO Auto-Paging .................................................................................................. 16
3.6.7 Meet Me Paging .................................................................................................. 16
3.7 CONFERENCE CALLS ...................................................................................... 17
3.7.1 Secret Converse Release ..................................................................................... 17
3.7.2 Conference Calls ................................................................................................. 17
3.7.3 Tri-Parties Converse ............................................................................................ 17
3.8 ADDITIONAL FUNCTIONS OPERATION ............................................................... 18
3.8.1 Outgoing Dialing Signal Switch (Double Tone/ Pulse) ...................................... 18
3.8.2 Intercom Call Auto-answering ............................................................................ 18
3.8.3 Back-ground Music ............................................................................................. 18
3.8.4 Off Hook Call Announcement (OHCA) .............................................................. 19
3.8.5 Baby-Listening .................................................................................................... 19
3.8.6 Surroundings-Listening ....................................................................................... 19
3.8.7 Hotel Account Setting ......................................................................................... 19
3.8.8 System Data Detection ........................................................................................ 20
3.8.9 Digital Voice Service Setting .............................................................................. 20
3.9 EXT. INDIVIDUAL FUNCTION SETTING ................................................................ 21
3.9.1 Account Code Operation ..................................................................................... 21

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3.9.2 Ext. Call Forwarding ........................................................................................... 21

3.9.3 Individual Ext. Password Protection ................................................................... 22
3.9.4 Usual Function freely Programming ................................................................... 23
3.9.5 Digital Volume/Frequency Control ..................................................................... 23
3.9.6 Console’s Local Alarm/System Time Setting...................................................... 24
3.9.7 Other Ext. Alarm Programmed by consoles ........................................................ 24
3.9.8 Common Ext. Local Alarm Setting ..................................................................... 25
3.9.9 System’s Program Setting ................................................................................... 25
3.9.10 Ext. “USER HELP”............................................................................................. 25
3.9.11 Authorization Codes Operation ........................................................................... 25
3.9.12 Leave-message Function Setting......................................................................... 25
3.10 SYSTEM SERVICE GRADE SETTING .................................................................. 27
3.10.1 Day/Night Service Switch ................................................................................... 27
3.10.2 Manual/Auto Switch Mode ................................................................................. 27
3.11 CHARACTERISTIC FUNCTIONS ......................................................................... 27
3.11.1 Calculator Function ............................................................................................. 28
3.11.2 Phone-Book ......................................................................................................... 28

4 SLT FUNCTION OPERATION ....................................................................................................... 31

4.1 DIRECTED TRUNK DIALING .............................................................................. 31

4.2 CO AUTO HUNTING ........................................................................................ 31
4.3 EXT. TO EXT. CALLING .................................................................................... 31
4.4 EXT. CONSOLE CALLING ................................................................................. 31
4.5 CO/EXT. ON HOLD ......................................................................................... 31
4.6 DOOR PHONE CALLING ................................................................................... 31
4.7 CALL FORWARD PROGRAM/CANCEL ................................................................ 32
4.8 DO-NOT- DISTURB PROGRAM/CANCEL ............................................................ 32
4.9 INDIVIDUAL EXT. CIPHER LOCK/CANCEL LOCK ................................................. 32
4.10 EXT. INDIVIDUAL SPEED-DIALING ..................................................................... 33
4.11 REDIALING OPERATION ................................................................................... 33
4.12 ACCOUNT CODE OPERATION ........................................................................... 33
4.13 RETRIEVE INTERNAL/EXTERNAL CALL FROM HOLD........................................... 33
4.14 CONFERENCE CALLS/TRI-PARTIES CONVERSE ................................................. 34
4.15 EXTENSION ALARM SETTING ........................................................................... 34

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4.16 EXTERNAL CALL PARK OPERATION ................................................................. 34

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AV Series Key Phone Operation Manual

1 General Description

Thanks for choosing our AV Series KTS.

This Operation Manual gives a listing of all the steps for the Key Phone operation. This
manual will assist you to achieve the telecommunication service & management of the
highest quality, so please spend some time reading this manual in details and have a good
understanding of the operation steps.

2 Key Phone Specification

2.1 Key Phone Layout

1) Hook Switch
2) LCD Display
3) DSS Keys
4) Message LED
5) Redial Key 【Dial】
6) Speed Dialing Key【Delete】
7) Transfer/Flash Key【Select】
8) HOLD Key【Menu】
9) Hands free LED
10) Hands free Key【Confirm】
11) Micro Phone
12) UP Key
13) DOWN Key
14) FUNC Key
15) Hand piece Wall
Mount Clip
16) Speaker
17) Calculator Key
18) Phone Book
19) Numeric key 20）Telephone Receiver KEY PHONE LAYOUT
21) Handset
22) Telephone
Note: The function key with【】also used Transmitter
in Phone-Book Function.
23) Handset Spring-cord Jack
24) Spring Cord
25) Line-cord Jack
26) Bracket Spring-cord Jack
27) Table/ Wall Mount1Bracket
28) Operation Card
Key Phone Operation Manual AV Series

2.2 Key Phone Model Compare《●Have；- Haven’t》

Hands free Hands free LCD Phone

MODEL DESC. DSS Keys OHCA
dialing Speaker Display Book
KP20X Standard Phone 15 Keys ● - - - -

KP20XLB Big LCD Phone 15 Keys ● - - ● -

KP20XDB Deluxe Phone 15 Keys ● ● ● ● -

KP20S Standard Phone 25 Keys ● - - - -

KP20LB Big LCD Phone 25 Keys ● - - ● -

KP10DB Deluxe Phone 25 Keys ● ● ● ● -

KP70 Deluxe Phone 20 Keys ● ● - ● ●

2.3 Key Phone LED

2.3.1 CO Line LED（Dual Color, Tri Status）

Unused Constant Off

Constant
Local Use
Green

Constant
Others Use
Red

CO Ringing Red Flash

100ms on/off

CO Transfer RD/GR Flash

250ms R/G

Local Hold Green

Normal Hold 250ms on/off

Other Ext Red

Normal Hold 250ms on/off

Local Hold Green

Exclusive Hold 1S on/off

Green Red

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AV Series Key Phone Operation Manual

2.3.2 Other Function Keys Display

Hands free LED Red

Program 100ms on/off
Conf./DND LED Red
DND 250ms on/off
Conf./DND LED Red
Night Transfer 100ms on/off
Auto-redialing Red
Save LED 100ms on/off
Call Forward Red
Forward LED 100ms on/off

Green Red

2.4 Key Phone Tone Frequency

Ext. Dialing Tone Continuous Tone

Desultory Tone
Ext. Dialing Tone 250ms on/off/on

Recall Tone 1S on 3S off

Busy Tone 500ms on/ off

DND Tone 250ms on/ off

Paging Tone 1S

2.5 Key Phone Ringing

Ext. Ringing
Voice Call 250ms on/off/on

Ext. Ringing 500ms on/off/on

Ringing Call 3S off
CO Ringing
1S on 3S off
Common
250ms on/off/on
Hold Recall
3250ms off
Exclusive
Hold Recall 250ms on/off/on
2750ms off
Trunk Queuing
Indicator Ringing 500ms on/off

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Key Phone Operation Manual AV Series

3 Key Phone Operation

In the following Operation flow-charts:

※ Characters with textbox means the operation steps.
※ Characters without textbox means the status.

3.1 Outgoing dialing

Outgoing dialing
DESC. :
1. AV Series System provides two kinds of dialing.
A. Double Tone dialing (DTMF)
B. Pulse Dialing (DECADIC)
2. System provides One-touch CO Hunting code; Refer to system programming.
Defaults: Press “0” to CO auto hunting
Note: When using “Press (0), CO Auto Hunting”, only Lines available to
this Ext. can be accessed.
3. All the CO DSS keys of “AV Series” are dual Color, Tri status LED.
Green Light: in use by this extension
Red Light: in use by another extension

3.1.1 Press (0);CO Auto Hunting

Off Hook

On Hook Auto CO Access Hear Dial Tone Dialing

Note: When all COs are busy, you will hear busy tone, and the LCD Key phone
displays ”Your CO Busy！”

3.1.2 Press DSS Key; Directed Trunk dialing

Off Hook

Hear Dial Tone Dialing

On Hook

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3.1.3 Press #4 + CO Line No.; Directed Trunk Hunting

Off Hook

On Hook CO Line No. Dialing

Hear Dial Tone

3.1.4 CO Hot Line Call

Refer to system programming.

Auto dialing the CO Phone No.

Off Hook
Programmed

3.1.5 Off Hook; CO Auto Hunting

Refer to system programming.

◎ Program

Start-using “Off hook to auto hunt CO”

◎ To Cancel

Cancel the above function

Note: If “Off hook to Auto hunt CO” is programmed, you should press “SPK” Key before
Call an Extension.

3.1.6 System Speed Dialing

Refer to system programming.

Off Hook

Auto dialing the CO Phone No.

On Hook Simple Code
Programmed

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3.1.7 Individual Speed Dialing (20 Groups per Key phone)

Refer to system programming.

◎ Program: Consoles

On Hook Simple Code Input Telephone No.

Finished Setting

◎ Program: Common Key Ext.

On Hook Simple Code Input Telephone No.

Finished Setting

Note:
1. Individual Speed dialing code has two types. There is a total of 20 groups.
A. Numeric Key (0~9); Press single code when program, add “0” before the speed
dialing code when use this function.
E.G.: Program: “6” Use: dial “06”
B. DSS Key (DSS01~DSS10)
2. During speed dial setting, press DSS05 (Calculator) to move the cursor and set the
directed CO Line.
Put in “save” Key to set dialing delay (Pause).

◎ Individual Speed dialing Operation:

Off Hook

On Hook
Auto dialing the CO Phone No.
Simple Code
Programmed

Directed CO

Note: When programmed, Numeric Key simple code is (0~9);

When using this function, simple code is (00~09).

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AV Series Key Phone Operation Manual

3.2 Intercom Call

Intercom Call
DESC. :
1. AV Series system provides two kinds of Call Method, can be programmed.
A. Voice Call
B. Ringing Call ---------- Default
2. During intercom operation, press “＊” to change the call method.
3. AV Series system provides two kinds of Ext. Dial Tone.
A. Constant Tone ---------- Default
B. Interrupted Tone
4.During Intercom Call, LCD display as:
A. Caller’s Ext. LCD: Receiver’s Ext. No. and use status
B. Receiver’s Ext. LCD: Caller’s Ext. No.

3.2.1 Common Intercom Call

Off Hook

On Hook Dial Ext. No. / Ext. appointed DSS Key

3.2.2 Ext. Hot Line Call

Refer to system programming.

Auto dialing the Ext. No.

Off Hook Programmed

3.2.3 Ext. Console Calling

Refer to system programming.

Off Hook

On Hook Auto call the attendant

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3.2.4 Attendant Hot Line Call

Refer to system program in Zone 505-ST-IP=4.

Off Hook
Auto call the attendant

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AV Series Key Phone Operation Manual

3.3 Whilst Talking Function Operation

Whilst Talking Function Operation

DESC. :
AV Series Systems have many innovations in Key Phone operation, so please contact
your authorized agent for your company’s suitable Program.
E.G.:
1. Auto-Hold by paging: Pressing “PAGE” Key Whilst Talking, System will
automatically hold the on talk Line.
2. Auto-Transfer by Answer-paging: Paging to auto-hold the on talk line; After answer
paging, the call will be auto-transferred to the answer-paging Ext.
3. Auto Pick-Up.
4. Using Calculator Whilst Talking.

3.3.1 Normal Call Hold

The other side can hear the hold music.
Every Ext. Phone can retrieve this on hold CO/Ext. Line.

Call Hold (The other side

Whilst Talking
Can hear the hold music)

Note: At the moment, the on hold CO./Ext. line DSS Key’s LED begin to flash.

3.3.2 Exclusive Call Hold

Refer to system programming; The other side can hear the hold music,
Only the local phone can retrieve this on hold CO/Ext. Line.

Exclusive Hold (The other side

Whilst Talking
Can hear the hold music)

Note: When Exclusive Hold, the on hold CO/Ext. line DSS Key’s LED flash slowly.

3.3.3 Retrieve Call From Hold

Pick up the on hold CO/Ext. Line and answer the call.
◎ Retrieve Internal Call: Hold/Exclusive Hold

Off Hook
The DSS Key which the Answer the on hold call
On hold Ext. No. belongs to
◎ Retrieve External Call: Hold/Exclusive Hold

The DSS Key which the

Off Hook On hold CO Line belongs to
Answer the on hold call
#401~#4XX Directed
9 CO Line
Key Phone Operation Manual AV Series

Note:
Normal Hold Answer: Every Ext. Phone can retrieve this on hold CO/Ext. Line.
Exclusive Hold Answer: Only the local phone retrieve up this on hold CO/Ext. Line.

3.3.4 Auto-Hold by Paging

This function is especially for AV Series System.

Whilst Talking Auto-Hold the on talk Line

3.3.5 Call Transfer

Transfer the current call to other Ext.

◎ Direct Transfer

Whilst Talking Ext. No. Call Transfer

◎ Indirect Transfer

Call
Whilst Talking Ext. No. Answer Right
Transfer

◎ Auto-Transfer by Answer-paging

Call Auto-
Whilst Talking Answer paging On Hook
Transfer

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AV Series Key Phone Operation Manual

3.4 Call Answering

Call Answering
DESC. :
There are 5 kinds of Call Answering as below:
1. Internal Call Answer
2. External Call Answer
3. Door Phone Answer
4. Answer paging (Refer to Chart 6)
5. Special Answer....Call Pick Up

3.4.1 Internal/ External Call Answering

Off Hook Answer the Call
Ext. Phone Ringing
Hans free Speaker

3.4.2 Internal Call Auto Answer

Only the key phones with hands free speaker have this function.

On Hook “at/mic” LED Internal Call

On (Red Light) Auto Answer

Note: Press “at/mic” Key to cancel the Internal Call Auto Answer.

3.4.3 Call Pick Up: Total are 6 Modes

◎ Group Call Pick-Up: Pickup a ringing extension within your work group.
(External/Internal Calls)

Ext. within
Off Hook Group Pick-up
your
group ringing

◎ General Call Pick-Up: Pickup any extension of the system. (External/Internal Calls)

Any Ext. ringing Off Hook General Pick-up

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Key Phone Operation Manual AV Series

◎ Directed Group Pick-Up: Pickup a ringing extension within the directed group.
*
(External/Internal Calls)

Group No. of the

Ext. within other * 2 ringing Ext. Directed Group
Off Hook
Group ringing Pick-Up
1~8

◎ Directed Ext. Pick- Up: Pick up a directed ringing extension. (External/Internal Calls)

Other Ext. ringing * Directed Ext.

Off Hook 2 Ringing Ext. No.
Pick-Up

◎ Directed CO Line Pick-Up: Pick up the call of the directed CO Line.(External/Internal)

Directed CO
Any CO Call in Off Hook * 2 Ringing CO
Line No. Line Pick-Up

◎ CO Line Auto Pick-Up: Refer to system programming.

Any CO Call in Off Hook CO Line Auto Pick-Up

3.4.4 Door Phone Answering

Off Hook
Door Phone Ringing Ext. Ringing Door Phone Answering

3.4.5 Door-Lock Release

◎ Door-lock Release while on Door Phone call

On Door Phone call Door-Lock Release

◎ System directly release Door-lock (#61 means release the 1st Door Lock, #62
means release the 2nd Door Lock.)

Off Hook
On Door
Door-Lock Release
Phone Call

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AV Series Key Phone Operation Manual

3.5 Operation while Dialing Busy

Operation while dialing busy

DESC. :
Many functions of AV Series products should co-operated with System Program setting,
so please contact your authorized agent for your company’s suitable Program.

3.5.1 Internal Automatic Recall

While calling an extension and hearing busy Tone, you may use the function of “Internal
Automatic Recall”.

◎ Leave-message: co-operated with system programming.

Receiver’s Ext.
Call an Ext. Finished Leaving Message
Busy/No Answer

Note:
1. The “MSG” LED of the “Extension with message” (Receiver) will flash; at the time, LCD
phones display the message information.
2. After finished leaving message, System will Automatically Recall the Caller’s Ext. and
Remind the Receiver’s Ext. as soon as the receiver’s Ext. released line.
3. Leaving-message has different grades (refer to system program in Zone 504-ST-IP=3).
It only can takes effect from the superior to the inferior or between equivalent grades.

◎ Answering the leave-message

Off Hook
Receiver’s Ext.
Call back to the Caller’s Ext.
MSG LED Flash

3.5.2 Trunk Queuing

While accessing a trunk and hearing busy tone, you may use the function of “Trunk
Queuing”.
System will call the extension which has queued the trunk as soon as the queued trunk
becomes idle; at the time, the extension can use this trunk line by Off-Hook.

Hearing
Hunt CO Finished Trunk Queuing
Busy Tone

3.5.3 Barge-In
Refer to system programming.

Hearing
Call an Ext./Hunt CO OPER
Barge In
Busy Tone

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Note:
1. Barge-In has different grades. The superior can leave message to the inferior, as well
as the equivalent parties can leave message to each other.
2. It makes a warning tone when barge in.
3. System provides Tri-Parties conference function after barge-in.

3.5.4 Monitoring
Refer to system programming.

Hearing
Call an Ext./Hunt CO OPER Monitoring
Busy Tone

Note:
1. Monitoring has different grades. The superior can monitor the inferior, but equivalent
parties cannot monitor each other.
2. It makes no signal when monitoring.

3.5.5 Last Number Redialing

Off Hook
Auto hunting CO and redialing
On Hook

Note: When last number redialing, system auto hunting CO Line.

3.5.6 Automatic Redialing

Dialing the telephone No. repeatedly

Called Party Busy/no answer Automatic Redialing

Note:
1. Refer to system programming for setting the auto-dialing times, dialing waiting time and
auto-dialing alternate time.
2. When Operating this function, the “save” LED flash quickly.

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AV Series Key Phone Operation Manual

3.6 Paging Function

Paging
DESC. :
1. AV Series System provides one-touch function of Paging.
2. AV Series System provides 5 kinds of traditional paging mode.
3. AV Series System also provides one kind special paging function: CO Auto Paging.
4. Paging function started using with an Indicator Tone lasting 1S.

3.6.1 All Internal & External Zone Paging

All Internal & External

Off Hook
Zone Paging

Note: “page” Key can be set as “All Internal & External Zone Paging”.
Refer to System Programming.

3.6.2 All Internal Zone Paging

Off Hook All Internal Zone Paging

Note: “page” Key can be set as “All Internal Zone Paging”.

Refer to System Programming.

3.6.3 All External Zone Paging

Off Hook All External Zone Paging

Note: “page” Key can be set as “All External Zone Paging”.

Refer to System Programming.

3.6.4 Directed Internal Zone Paging

Max: 8 Groups. Refer to “Internal-Grouping”

Internal Zone Directed Internal

Off Hook Number (1~8) Zone Paging
3.6.5 Directed External Zone Paging
Max: 8 Groups. Refer to “External-Grouping”
External Zone Directed External
Off Hook
Number (1~8) Zone Paging

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3.6.6 CO Auto-Paging
Co-operated with Voice Service Card

Voice Service CO Auto

CO Call in Page-Password
Answer Paging

Note:
1. This function must be co-operated with Voice Service card.
2. After the voice service answer the incoming external call, a page-password is needed
for “CO Auto-Paging” function.
3. After enter the correct page-password, you can hear a paging Indicator Tone.
4. Refer to system programming for page-password setting.
5. CO Auto Paging is to page all internal & external zones.

3.6.7 Meet Me Paging

Hearing Paging Off Hook Answer Paging

Note: Refer to system programming for “Off-Hook to auto answer paging” function setting
of Individual Ext.

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3.7 Conference Calls

Secret Converse Release/Conference Calls/Tri-parties Converse

DESC. :
1. Secret Converse Release: Ext. whilst talking with Ext. /CO, permits a 3rd party
extension to join the conversation.
2. Conference Calls: Ext. whilst talking with Ext. /CO, calling other Ext. /CO to join the
conversation.
3. Tri-parties Converse: Ext. whilst talking with Ext. /CO, talking with other two CO lines
by turns.

3.7.1 Secret Converse Release

After Internal/External Secret Converse Released, any other extensions can join the
conversation by calling the extension which has operated this function.

Ext. talk with CO/Ext. Secret Converse Release

Note: Secret Converse Function permits one extension to join the conversation without
Grade Control.

3.7.2 Conference Calls

Maximum of Three (3) Parties

Talk with an Ext. Call another Ext./CO Conferencing

Note: Conference Calls Function permits “2 Ext. & 1 CO”, “1 Ext. & 2 CO” or “3 Ext.” to
make a Conversation.

3.7.3 Tri-Parties Converse

This function permits an extension to talk with two CO lines by turns.

Talk with a CO Tri-Parties

Call another CO
Converse

Switch between
2 External calls

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3.8 Additional Functions Operation

Other Function Operation

DESC. :
Additional functions include: Outgoing Dialing Signal Switch, Intercom Call
Auto-answering, Back-ground Music, OHCA Enable, Baby Listening,
Surroundings-Listening, System Data detection, Voice Service Setting……

3.8.1 Outgoing Dialing Signal Switch (Double Tone/ Pulse)

Only provides changing Pulse signal to Double Tone signal 。

Hunt CO Pulse Signal turns to Double Tone

3.8.2 Intercom Call Auto-answering

Key Phone with hands free Speaker provides this function.

◎ Auto-Answering Enable

Intercom Call Auto-answering Enable;

Off Hook
“SPK” LED On

◎ To Cancel

Cancel Auto-Answering;
Auto-answering Enable
“SPK” LED Off

3.8.3 Back-ground Music

◎ Back-ground Music Enable

On Hook Key phone plays the Back-ground Music

◎ To Cancel

Key phone plays the

Cancel playing the Music
Back-ground Music

Note: System provides to select Internal or External Back-ground music.

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3.8.4 Off Hook Call Announcement (OHCA)

Only Phones with hands free Speaker provide this function.

Hearing
Call an Ext. with OHCA OHCA Enable
Busy Tone

Note: An OHCA Phone’s Conversation-Circuit includes one set of Handset and one set of
Microphone Speaker.

3.8.5 Baby-Listening

Baby-room Ext. Baby Listening

Off Hook Enable

Note:
1. After Baby-room Ext. (with hands free speaker) Listening enable, any other extension
can monitor the baby-room by calling the baby-room Ext.
2. Baby-Listening enable without Grade Control. This function will be cancelled by
Off-hook the baby-room Ext.

3.8.6 Surroundings-Listening
Refer to system programming.

Call to the Ext. Surroundings-

Off Hook
to be listened Listening Enable

Note:
1. Only Phones with hands free Speaker provide this function.
2. Surroundings-Listening enable under Grade Control.

3.8.7 Hotel Account Setting

Only Consoles provide this operation.

◎ Check In

On Hook Dial Ext. No.

◎ Check Out

On Hook Dial Ext. No.

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3.8.8 System Data Detection

Only LCD Phones provide this function.

On Hook System Data Detection

Note: During the System Data Detection, different system appears different message by
pressing “TRF/FL” key continuously.

◎ LCD Displays as below:

System Brand
System Model: AV-20/AV-48/AV-64/AV-96/AV-256

System Program Status: (S: programmed not, U: programmed)

ARISTEL AV-XXX X
VER:NNN PORT:NN

Local Ext. Port

Soft Version

3.8.9 Digital Voice Service Setting

Note: If you have any queries of the voice setting, recording, planning or using, Please
contact your authorized agent for help.

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3.9 Ext. Individual Function Setting

Ext. Individual Function Setting

DESC. :
Ext. Individual Function include: Account Code, Ext. Call Forwarding, Ext.
password-protection and other common-use optional setting.

3.9.1 Account Code Operation

Refer to system programming.

Auto hunting CO;

On Hook Enter Account Code
Can access a Restricted Line

Note: Local Telephone sends out a warning tone while password error.
At the same time, LCD displays “Restricted”.

3.9.2 Ext. Call Forwarding

Total are five modes of Call Forward.

◎ Call Forward--All: All Call Forward diverts all incoming calls to the directed Ext.

Ext. No.
On Hook Finished Setting
DSS Key

◎ Call Forward--Busy: Busy Call Forward diverts calls immediately when your extension
in busy or in Do Not Disturb Mode.

Ext. No.
On Hook Finished Setting
DSS Key

◎ Call Forward--No Answer: No Answer Call Forward diverts calls which are
unanswered after a specified period of time.

Ext. No.
On Hook Finished Setting
DSS Key

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◎ Call Forward--Busy/No Answer:

Ext. No.
On Hook Finished Setting
DSS Key

◎ Call Forwarding Follow Me: This function permits you place your forwarding
instructions from other extension to your own extension.

Ext. No.
On Hook Finished Setting
DSS Key

◎ Cancel Call Forwarding: To cancel any mode of Call-Forward.

On Hook Local Ext. No. Finished Setting

3.9.3 Individual Ext. Password Protection

◎ Program

On Hook Password Finished Setting

◎ To Cancel

Original
On Hook Finished Setting
Password

◎ To Cancel Once: Cancel the Ext. Password Protection once. After using, the
extension goes back to Password Lock.

Original
On Hook Finished Setting
Password

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3.9.4 Usual Function freely Programming

◎ Usual Function “One-Touch” Setting: to define DSS16~25 as Individual one-touch

function key.
◎ Program

On Hook DSS Key 16~25 Function Steps Setting

Finished Setting

Note: Maximum is 5 steps can be programmed.

◎ To Cancel

The DSS Key which to

On Hook Cancel Setting
be canceled Setting

◎ One-Touch Function Defined by System: Refer to system programming.

3.9.5 Digital Volume/Frequency Control

◎ Ext. Ringing Volume Adjustment: 8 different Volume levels.

On Hook Finished Setting

◎ Speaker Volume Adjustment: 8 different Volume levels.

On Hook Finished Setting

◎ Handset Volume Adjustment: 8 different Volume levels.

On Hook Finished Setting

◎ Ext. Ringing Frequency Adjustment: 9 different frequencies.

On Hook Finished Setting

Note: 1. Whilst adjusting the Ext. ringing frequency, the Ext. will remind the ringing as the
selected ringing frequency.
2. The Ext. will ring as per the selected ringing frequency after finished setting.
3. The system programming also can change the ringing frequency.

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3.9.6 Console’s Local Alarm/System Time Setting

A LCD phone is suggested to be used as a console.

※: “9” means to adjust the console’s Local Alarm Clock;

“# “means to adjust the System Time.

Enter Setting
Value Finished
On Hook
Enter Setting Setting
Value

Note:：
1. LCD Display for “Console’s Local Alarm Clock setting”:

User Alarm PP Setting Value: 01~03

MM:NN SS Alarm Duration Setting:
00: Means Cancel Alarm Setting
01~98: Means Alarm Duration, Unit: 1 Minute
99: Means Morning Call

Alarm “Minute” Setting: 00~59

Alarm “Hour” Setting: 00~23

2. LCD Display for “System Time Setting”:

System Program Zone Item

304 M/D/Y W T PP System Setting Cursor

MM/NN/YY W MM:NN System Time “Minute” Setting: 00~59

System Time “Hour” Setting: 00~23

System Time “Week” Setting: 1~7

System Time “Year” Setting: 00~99

System Time “Day” Setting: 01~31
System Time “Month” Setting: 01~12

3.9.7 Other Ext. Alarm Programmed by consoles

Enter Ext. No. /

On Hook Finished Setting
Setting Value

Note:
LCD Displays as Chart 3.9.6 (LCD Display for “Console’s Local Alarm Clock setting”).

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3.9.8 Common Ext. Local Alarm Setting

LCD Displays as Chart 3.9.6 (LCD Display for “Console’s Local Alarm Clock setting”).

Enter Setting
On Hook Finished Setting
Value

3.9.9 System’s Program Setting

Please refer to System Programming for Entering Password setting.

On Hook Enter Password Finished Setting

No Password Protection,
Press “save” Key directly

Note: Please refer to the “System Program Manual” for the System Program Details.

3.9.10 Ext. “USER HELP”

On Hook Enter “USER HELP”

Note: 1. Pressing “0” after entering, LCD displays “USER HELP” of the current function.
2. Pressing “#” after entering, LCD displays “USER HELP” of the next function.
3. Pressing “*” after entering, LCD displays “USER HELP” of the above function.

3.9.11 Authorization Codes Operation

Refer to system programming.

Hunt CO Enter Authorization CO

Code Auto
Hunting

Note: Operating an Authorization Code can gain access a restricted CO line without
Accounting.

3.9.12 Leave-message Function Setting

Refer to system programming.

MSG Status Enter Setting Finished

On Hook
Select Value Setting

Note: 1. There are totally 9 kinds of Leave-message Status; The superior can leave
message to the inferior, as well as the equivalent parties can leave message to
each other.

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2. The “MSG” LED of the Extension with message will flash; at the same time, LCD
displays the message information.
3. The setting of SLT Leave-message should be co-operated with system
programming.

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AV Series Key Phone Operation Manual

3.10 System Service Grade Setting

System Service Grade Setting

DESC. :
1. Only consoles can use this function. (Refer to system programming)
2. System Service Grade include:
＊ Day Service
＊ Night Service
3. There are 2 modes to switch the service grade:
＊ Auto Switch Mode
＊ Manual Switch Mode
4. System Service Grade Setting can change:
＊ Extension Toll Control Mode, CO Line Ringing Mode, Extension Pick-Up CO Line
Mode, DISA Mode……

3.10.1 Day/Night Service Switch

Day/Night Day/Night
On Hook
Switch Switch ......

Note: 1. Under Day/Night Service Switch Mode, Press “TRF/FL” Key to switch the
Day/Night Service Grade.
2. Day/Night service switched with an indicator Tone.
3. Press “SPK” Key to exit setting status.

3.10.2 Manual/Auto Switch Mode

Auto Mode refer to system programming.

Manual/Auto Manual/Auto
On Hook
Switch Switch .......

Note: 1. Under Manual Mode, You can switch the Day/Night Service Grade at any time.
2. Under Auto Mode, You should program the Day/Night Service refers to Zone 306.

※ LCD displays “AUTO”, means Day/Night service auto switch; “conf/dnd” LED flash quickly.
※ LCD displays “Manual”, means Day/Night service manual switch; “conf/dnd” LED flash slowly.
3.11 Characteristic Functions

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Characteristic Functions
DESC. :
1. Calculator Function
System provides Calculator Function under all Status.
2. Phone-Book Function
(1) Missed: Missed Calls
(2) Received: Received Calls
(3) Dialed : Dialed Calls
(4) Search Name: Search the Directory by Entering Name
(5) Search Number: Search the Directory by Entering Phone Number
(6) Add Contact: Add/Edit Contact

3.11.1 Calculator Function

◎ Operate

All Status Use Calculator

◎ Exit

Calculator Using Cancel

3.11.2 Phone-Book

◎ Enter/Exit Phone-Book

On Hook Enter Main Menu Exit

......

◎ Select Needed Entry

Main Menu Select the Enter Searching

Status Needed Entry or Operation

Menu Content: (1) Missed: Missed Calls

(2) Received: Received Calls
(3) Dialed: Dialed Calls
(4) Search Name: Search the Directory by Entering Name
(5) Search Number: Search the Directory by Entering Phone Number

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AV Series Key Phone Operation Manual

(6) Add Contact: Add/Edit Contact

◎ Missed/Received/Dialed Calls

Missed/Received/Dialed Thumb Through

Searching Status the Phone No.

Delete the current No.

Dialing the current No.

Added to the directory

(Refer to “Add/Edit Contact)”

◎ Search Name

“Search Name”
Enter Name by Pressing Corresponding Numeric Keys
Inquire Status

Move the cursor to

the next Character

Delete the Current Character

Thumb Through
the Similar Names

Dialing the current

Corresponding Phone No.

Complete Number
Research Status

Note: LCD Displays “No Numbers” in the 2nd Row when no similar number found out.

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◎ Search Number

“Search Number”
Enter Inquiring Number by Pressing Numeric Keys
Inquire Status

Delete the Current Character

Thumb Through
the Similar Numbers

Dialing the current Number

Complete Number
Research Status

Note: LCD Displays “No Numbers” in the 2nd Row when no similar number found out.

◎ Add/Edit Contact

“Add Contact” Select Edit Object

Edit Status (Name/Number)

Move the Cursor

Enter Edited Name/Number

by Pressing Numeric Keys

Delete the Current Character

Save Number Go on Editing

Go back to the Main Menu

◎ Edit the Similar Numbers

Complete Number Thumb Through

Research Status the Similar Numbers

Delete the Current Number

Dialing the current Number

Edit the current Number (“Add contact”)

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AV Series Key Phone Operation Manual

4 SLT Function Operation

SLT Function Operation

DESC. :
All of our AV series Systems provide SLT standard ports which can be connected to
any SLT-Port products.
E.G.: Wireless SLT, MODEM, FAX, Recorder\ Auto attendant, Voice Mail……

4.1 Directed Trunk Dialing

Off Hook CO Line No. Dialing

01~XX

4.2 CO Auto Hunting

Off Hook Auto Hunt CO Dialing

4.3 Ext. to Ext. Calling

Off Hook Ext. No. Station Dialing

4.4 Ext. Console Calling

Off Hook Console Calling

4.5 CO/Ext. On Hold

Whilst Talking Hook Flash On hold the current CO/Ext. Calls

4.6 Door Phone Calling

Off Hook Calling the 1st Door Phone

Calling the 2nd Door Phone

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4.7 Call Forward Program/Cancel

◎ Program

Off Hook Ext. No. Call Forward--All

Ext. No. Call Forward--Busy

Ext. No. Call Forward--No Answer

Ext. No. Call Forward--Busy/No Answer

Ext. No. Call Forwarding--Follow Me

◎ To Cancel

Off Hook Local Ext. No. Cancel Call-Forward

4.8 Do-Not- Disturb Program/Cancel

◎ Program

Off Hook DND Programmed

◎ To Cancel

Off Hook
DND Cancelled

4.9 Individual Ext. Cipher Lock/Cancel Lock

Cipher setup and cancel are the same Operation Steps.

Put into
Off Hook Ext. Lock/Cancel Lock
Cipher

Put into Release Lock

Off Hook Auto Hunt CO
Cipher Once

Note: Cipher total are 3 Digits.

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4.10 Ext. Individual Speed-Dialing

Speed-dial Code: Program: 0~9 Operate: 00~09

◎ Program

Off Hook Speed-Dial Code CO Line No.

0~9

CO Telephone No. Finished Setting

Note: CO Line No. －00: Any CO Line

01: CO Line 1
02: CO Line 2
……

◎ Operate

Off Hook Speed-Dial Code Auto Hunt CO; Dialing

00~99

4.11 Redialing Operation

Off Hook Auto Hunt CO; Redialing

外线重拨

4.12 Account Code Operation

Refer to system programming.

Off Hook Account Code Auto Hunt CO Dialing

4.13 Retrieve Internal/External Call From Hold

Retrieve Internal/External
Off Hook
Call from Hold

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4.14 Conference Calls/Tri-Parties Converse

Talk with HOLD Call another

Conferencing
an Ext. Operation Ext./CO

Talk with HOLD HOLD Tri-Parties

Call another CO
a CO Operation Operation Converse
Switch Between
2 External Calls

4.15 Extension Alarm Setting

To cancel Alarm, Enter the setting value 000000.

Setting Value
Off Hook Finished Setting
(6 digits)

Note: Setting Value total are 6 Digits

1~2 Digits: HH Setting (24 Hours); 00~23
3~4 Digits: MM Setting; 00~59
5~6 Digits: Alarm Time Setting
00: Means Cancel Alarm Setting
01~98: Means Alarm Duration, Unit: 1 Minute
99: Means Morning Call

4.16 External Call Park Operation

When a SLT receive an external call, put it into CALL PARK, then you or anyone else can
answer it from any other phone.
Call Park is similar to placing a call on hold, but you retrieve the call by dialing a code
(Call Park No.), rather than by pressing a line button.

◎ External Call Park

AV Series System provides 10 CO Line Call Parks;
Each Call Park can be put into one CO Line Call at one time.

Talk with HOLD

Call Park No.
External
a CO Operation Call Park
0~9

◎ Call Park Pick-Up

Off Hook Call Park No. Call Park Pick-Up

0~9

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AV Series

Key Phone Operation Manual

DOC : Key Phone Operation Manual
Edition Version: 1.0
Editor : Sherry Wang
Date : 2005/12/01