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AI

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Security

AI Questions and Answers:

What is the most common language used for writing Artificial Intelligence (AI) models?

Python

What is a key differentiator of Conversational AI?

It implements Natural Language Understanding (NLU) and other human-like behaviors to converse and
engage with users.

Which case would benefit from Explainable AI principles?

A doctor depending on an AI-based system to make a diagnosis

What enables image processing, speech recognition, and complex game play in Artificial Intelligence
(AI)?

Deep Learning

Which Artificial Intelligence (AI) term is used to describe extracting information from unstructured text
using algorithms?

Natural Language Processing (NLP)

An IT Company A Sales team is in conversations with a potential client who has expressed interest in AI
solutions for their business. What should the Sales team emphasize to differentiate IT Company A‘s AI
capabilities in the marketplace?

The ability of our AI to generate meaningful results regardless of the amount of data provided

Which business case is better solved by Artificial Intelligence (AI) than conventional programming?

Predicting characteristics of high-value customers

What is a key differentiator for IT Company A when delivering Artificial Intelligence (AI) solutions to
clients?

IT Company A’s large number of solutions enables delivery of impact at scale.

Which situation is an enabler for the rise of Artificial Intelligence (AI) in recent years?

Availability of cloud-based, hosted machine learning platforms

What is a major benefit of working with a ready-to-use cloud-based Artificial Intelligence (AI) vendor
service?

Decreased barrier to entry

What is a benefit of applying Artificial Intelligence (AI) to IT Company A ’s work?

It will give employees more time to directly interact with clients.

An online video streaming service currently relies on pre-defined categories to help customers navigate
through the catalog of available media. After receiving repeated feedback that customers have difficulty
finding new relevant content, the client approaches IT Company A to find ways to help enhance their
service. How can IT Company A use Artificial Intelligence(AI) to help improve the customer experience?

By generating recommendations based on the user demographics and viewing history

What is an example of value created through the use of Deep Learning?

Simplifying accountancy by using business rules to create an automated system.

How does Natural Language Understanding (NLU) work?

By extracting information from unstructured text using algorithms

What can a human still do better and faster than any Machine Learning (ML) solution?

Judge the quality of any given data

TensorFlow and PyTorch are examples of which type of Machine Learning (ML) platform?

Open source

A major clothing retailer has requested help enhancing their online customer experience.

How can IT Company A apply Artificial Intelligence (AI) to help this client?

Generate recommendations based on customers’ purchase history and fashion trends

A healthcare start-up is using Artificial Intelligence (AI) to test the way a person speaks in order to detect
Alzheimer’s disease. The algorithm interprets pauses and differences in pronunciations as markers of
the disease. The developers used a dataset that contains only speech samples from native English
speakers. What type of bias is present in this example?

Algorithmic bias

Which Artificial Intelligence (AI) term is used to describe extracting information from unstructured text
using algorithms?
Natural Language Processing (NLP)

Which data type is used to teach a Machine Learning (ML) algorithm during structured learning?

Labeled data

What is the fundamental purpose of sentiment analysis on social media?

To support customers in conveying the desired emotion in their messages

An IT Company A healthcare client is interested in implementing an Artificial Intelligence solution to

improve patient care but, is still skeptical about the technology. What is the first step the IT Company A
team should take to address the client’s concerns?

Walk the client through the principles of Responsible AI

What is a benefit of applying Artificial Intelligence to IT Company A ’s work?

It will allow IT company A’s people to perform critical job functions more efficiently and effectively.

Which business case is better solved by Artificial Intelligence (AI) than conventional programming?

Predicting characteristics of high-value customers

Which type of Artificial Intelligence (AI) can repeatedly perform tasks of limited scope?

Narrow AI

Which Artificial Intelligence (AI) term is used to describe extracting information from unstructured text
using algorithms?

Natural Language Understanding (NLU)

An IT Company A Sales team is in conversations with a potential client who has expressed interest in AI
solutions for their business. What should the Sales team emphasize to differentiate IT Company A’s AI
capabilities in the marketplace?

The ability of our AI to generate meaningful results regardless of the amount of data provided
What is a major benefit of working with a ready-to-use cloud-based Artificial Intelligence (AI) vendor
service?

Decreased barrier to entry

A major retailer wants to enhance their customer experience and reduce losses coming from their
supply chain by eliminating ‘left-over’ and ‘out-of-stock’ scenarios. Which type of Artificial Intelligence
(AI) solution would be suitable for solving this problem?

Predict the demand for a certain product by analyzing existing data

Which leveraging AI in today’s business landscape, which statement represents the data leveraged for
Solutions?

Quality data is often trapped in silos, and not accessible across client functions.

What is an example of Converstaional AI?

Google assistant

IT company A is helping a financial services client improve their online mortgage application process
using AI. How can IT company A help the client address the possibility of potentially biased results?

Simplifying accountancy by using business rules to create an automated system.

Cloud based services can open doors to leveraging AI without dramatically increasing risk , which client
is best suited for these kind of opportunities?

A small or medium business that lacks substantial on-site computing resources.

In which situation would IT Company A apply principles of Responsible AI?

Ensuring that a new public works project does not harm variable communities.

A healthcare start-up is using Artificial Intelligence (AI) to test the way a person speaks in order to detect
Alzheimer’s disease. The algorithm interprets pauses and differences in pronunciations as markers of
the disease. The developers used a dataset containing thousands of samples. What type of Machine
Learning was not leveraged in this example?
Deep Learning

A client has gathered a very large amount if operational data .but Struggles with how to apply AI to
address its Critical Business Problem , What advice should the IT Company A Team give the client?

Form a consistent startegy for organising data at enterprise wide level.

A data scientist is writing a Machine Learning algorithm using a large data set. What is produced when
the data scientist compiles the code?

A Bayesian network

What is one way that IT Company A helps clients ensure fairness when applying AI solutions?

By encouraging clients to collect as much data as possible

A client has gathered a very large amount of operational data, but struggles with how to apply Artificial
Intelligence (AI) to address its critical business problems. What advice should the IT Company A team
give the client?

Form a consistent strategy for organizing data at an enterprise-wide level

What is an example of Conversational AI?

A computer answering a medical patient’s questions and providing health advice

IT Company A has partnered with a global construction company that specializes in building skyscrapers
. the company wants better machine uptime mgmt on their build sites. They would also like to improve
work site safety. IT Company A is designing an AI solution to address this scenario. What type of data
should be used in the Solution?

Past maintinance and performance records and worksite conditions.

Which statement is true regading AI?

Data is the fundamental reason AI succeeds or fails

What is one of four key principles of Responsible AI?

Decision making process should be transparent and understandable

What is an example pf value created through the use of DEEP Learning?

Reducing multi language communication friction in a company through automatic language translation.

IT Company A ’s Applied Intelligence team is building a solution to global construction client better
manage machine uptime on their build sites. The IT Company A Team notices that the client to facing a
major cultural adoption issue. Which approach will help in addressing the issue?

Data strategy and operating model

A global construction client approaches IT Company A to help make their decision making processes
more transparent and understandable to the stakeholders . Which type pf AI would be appropriate for IT
Company A to discuss with the Client?

Responsible AI

Once Business strategy is defines for AI progam , what should be the first component to consider when
buliding AI solutions?

Dataset

Which describes the state of “weak” vs. “strong” Artificial Intelligence in the marketplace?

The current state of AI offerings would be classified mostly as “weak” AI at this point.

What are the common applications of Deep Learning in AI?

Image processing , Language Translation and Complex Game Play

What is an example of value created through the use of Deep Learning?

Simplifying accountancy by using business rules to create an automated system.

What is the benefit of a self-learning model to IT Company A clients’ work?

It enables the design of an ideal learning environment for employees.

How long has Artificial Intelligence (AI) existed?

More than 50 years

Security Questions and Answers:

A Security team is working with a client to evaluate the security of data and IT functions that are most
critical to the operation and success of their organization. Which three security goals align and prioritize
security efforts to the business goals?

Confidentiality, Integrity, and Availability

Company A acquired Company B and they realize that their standard security policy documents do not
match. They escalate this issue to the company’s central Security team, who implements a plan to
formalize security strategy, high-level responsibilities, policies and procedures around security of both
companies. Which security principle is illustrated in this example?

Governance

A client wishes to update their legacy system even though there have been no security breaches since
its implementation five years ago. If the client has not suffered any attacks, why is it still necessary to
update their system?

Because new security threats emerge all the time.

What is IT Company A ’s approach when it comes to helping our clients with security?

Create a universal security solution to fit the needs of all clients. IT Comoany A ‘s unique platform can be
embedded in any client architecture.

What does “The Principle of Least Privilege” mean as applied to security?

Each user should have only the absolute minimum permissions necessary to complete their current
responsibilities.

IT Company A ’s Security practice makes use of a number of accelerators when building solutions for our
clients. What is the purpose of these accelerators?
To deploy and integrate security features in a shorter period of time

Which term refers to the fraudulent practice of using email communication to induce individuals to
divulge confidential or personal information?

Phishing

One of IT Company A ’s clients is considering a major Cloud transformation project but is concerned
about the time and costs associated with such an initiative. What should IT Company A ’s security team
focus on to address this particular client’s concern?

IT Company A has developed accelerators that can deploy specific security controls to Cloud
environments in just a few hours, thereby reducing costs.

An IT Company A team working on a website development project grants access to its internal
SharePoint site to several Software Developers. Following completion of the project, the Developers still
have access to the team’s content, posing the risk of a confidential data leak. What should the team do
in such instances to avoid data leaks?

Review user access to confidential data, and disable access following project completion which is an
Identity and Access Management function.

An international airport approaches IT Company A to help identify their existing security vulnerabilities.
In which way can one of IT Company A ’s Red Team use its state-of-the-art tools and capabilities to help
the client?

Create in-depth aviator simulations to help users steer clear of cyber security threats.

The European Union (EU)’s General Data Privacy Regulation (GDPR) places a broad number of
restrictions on the collection and transfer of individuals’ personal data. A company based in the US that
does business with several clients in the EU realizes that not all of its current security practices align with
GDPR standards. The company drafts an action plan to address these issues and resolve them
accordingly. Which security principle is illustrated in this example?

Compliance

IT Company A is working with a client to improve their current security infrastructure. The client wants
to redefine the security programs, create long-term plans for effective audits, and proactively plan
against future threats. What might IT Company A recommend to this client?
Develop a long-term security strategy which includes a risk management plan.

What is the primary method of protecting sensitive data?

Encryption

IT Company A is helping a major retailer migrate to the Cloud. The client has aggressive timelines and is
worried that security will be compromised. How can IT Company A help the client?

IT company A has developed accelerators that can deploy specific security controls in hours, a task that
used to take months.

How does a Red Team versus Blue Team exercise help an organization?

By testing their technology, processes, procedures, and responses in case of a simulated live threat

Enterprise Question Series

A major coffee retailer seeks IT Company A’s help to improve its supply chain management. IT Company
A should suggest an enterprise platform utilizing which type of process?

The Core Processing process

A business wants to use a new platform to help data flow between third-party platforms or between a
platform and its own in-house systems. Which platform is useful in this scenario?

Database Platform as a Service (DPaaS)

A software company offers a web-based suite of Human Capital Management applications covering
payroll, benefits, hiring, and recruiting. However, the software can only be run as delivered. Is this an
example of a platform model?

No, because a platform includes customization and extensibility.

Which statement is true of an enterprise platform?

Enterprise platforms can help organizations meet their goals without integrating other applications.

Which platform is dedicated to Customer Relationship Management (CRM)?

Salesforce

Which of the following are among the “Big Six” enterprise platform partners used by IT Company A’s IPS
business?

Oracle and Workday

A company is struggling to keep track of its transactional information, complicating attempts to find new
sales opportunities and conduct effective marketing campaigns. Which type of platform provider can
help this company?

Customer Relationship Management (CRM)

Which process of the enterprise platform interacts with vendors and manages the entire supply chain
for a retail client?

Core Processing

A world-wide organization is concerned the rise in cyber-attacks will eventually affect the company. The
organization has accumulated a large amount of sensitive data and wants to put policies in place to
protect it. How will platforms benefit this organization?

Platforms will only run processes, but not store data. Data will be stored in company servers.

An IT Company A client is currently using Salesforce as its Customer Relationship Management (CRM)
solution. The client would like to implement an AI application to help predict future customer behavior.
Which approach takes advantage of Salesforce’s capabilities?

Integrating the AI application directly into the Salesforce framework.

IT Company A’s IPS is helping a medical device company decide to use an enterprise platform, and is
using the Core Processing component when ordering supplies to restock its inventory. Which statement
describes the Core Processing component?

It connects suppliers and consumers to achieve goals.

A large jewelry chain is struggling with managing more than 60 vendors, causing a lag between
consumer demand and availability of new products. How can using a platform help them with their
vendors?
Products and services will launch to market faster than ever.

How does an organization comply with data collection clauses in data protection regulations such as
GDPR or the Data Protection Act?

Asking users for consent when data is being collected. In special cases where users cannot give explicit
consent, users must be notified of the collection practice

What is the fundamental difference between the SAP platform and the AirBnb platform?

SAP is an enterprise resource planning platform and AirBnb is a collaborative platform.

What is a key consideration when evaluating platforms?

The integration of current business or existing processes.

Why is myConcerto considered essential to IT Company A’s work with enterprise systems?

IT Company A works with clients to design, build, and simulate potential cloud solutions specific to its
business.

How can the extensibility of a platform benefit a business?

By quickly and easily adding features as the platform grows.

Which process of the enterprise platform interacts with vendors and manages the entire supply chain
for a retail client?

Core Processing

What is a social platform?

A system that enables the development, deployment, and management of online interaction solutions
and services.

What type of platform is eBay?

Commerce platform

What is the core function of an enterprise platform?

It manages the primary functions of a business.

A client approaches IT Company A for a tool that will help the enterprise platform manage systems and
identify where the business will benefit. Which IT Company A tool will help the client meet its
requirements?

myConcerto

An organization purchases access to a platform to support growth. How should the organization
configure the platform?

Using both technical and operational aspects.

With which of these enterprise platform businesses does IT Company A hold a partnership?

SAP and Salesforce

A software company offers a web-based suite of Human Capital Management applications covering
payroll, benefits, hiring, and recruiting. However, the software can only be run as delivered. Is this an
example of a platform model?

No, because a platform includes customization and extensibility.

Why are development platforms used by developers for extending enterprise platforms?

Platforms offer an API for developers to use.

What is the function of IT Company A’s IPS?

An IPS is deeply entrenched in a business and woven into the entire structure.

Which describes the “Network Effect?”

A platform becomes more useful as more people join and use it.

What are the capabilities of a Customer Relationship Management (CRM) platform?

It stores, manages, and maintains customer information of a business, while also tracking opportunities,
leads, and campaigns.

A healthcare organization purchases access to one of the most popular cloud development platforms to
help scale business. Given the sensitive nature of the data handled by the organization, the actual
physical location of the data within the cloud is important. What is true about the location of the data?

The organization must ensure that the cloud platform is configured to store the data in a physical
location suitable to their needs.

What is a feature of platforms?

They can be customized to a customer’s specific needs.

A large restaurant organization collects large amounts of data across all of its operations. It wants to
migrate all data to the cloud to more easily gain insights around customer behavior and have asked IT
Company A for help. Which statement describes a benefit this organization will receive by using a
platform?

The organization can use a platform to manage data on the cloud in an applicable way.

What differentiates PaaS from SaaS?

PaaS delivers infrastructure for cloud computing, while SaaS delivers software for cloud computing.

Why does a platform need to be customizable?

To meet the visual requirements of the platform users.

What does SaaS stand for?

Software as a service
How does an organization comply with data security clauses in data protection regulations such as GDPR
or the Data Protection Act?

By keeping your regular backups of the data collected allowing the business to recover from data loss

What is a potential benefit of modeling an organization using a PaaS?

It serves as a single point of entry, eliminating information silos, promoting real-time processing, and

Supporting centralized application management.

IT Company A’s IPS works closely with six major platform businesses. How does IT Company A bring
more innovative solutions to clients through this partnership?

Co-developing, co-innovating, and co-investing with the partners and upskilling employees on platforms.

What is an example of a Data component within an enterprise platform?

A system used to track current inventory and restock supply.

What type of platform is Twitter?

Social

A client seeks IT Company A’s help in hiring for critical roles and decreasing attrition. Which IT Company
A tool suggests a platform that will help the client overcome these challenges?

myConcerto

Which areas of a business would most benefit from using the Workday platform?

Human resources, compliance, recruiting, and finance

What is the advantage of partnering with IT Company A’s IPS?

It leverages a business’s existing capabilities and utilizes externally hired resources.

What type of platform is SAP?

Enterprise

How can the extensibility of a platform benefit a business?

By allowing customer to log into platform through an internal system

A clinet approcahes well known IT Company A for a tool that will help enterprise platform manage
systems and idetify where the business will benefit . Which IT company A’s tool will help the client meet
its requirement?

myConcerto

To be continued…..

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