PR5893 8.

qxd 22/05/2006 11:14 Page 1

GARDTEC
800 Series

User Instructions
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GARDTEC 800 Series User Manual

Contents
User Information ......................................................... 2
Introduction ................................................................... 3
User Code Types .......................................................... 3-4
Setting The System ...................................................... 6
Unsetting The System .................................................. 7
Part Setting The System ............................................... 7
Area Setting .................................................................. 9
Removing Zones........................................................... 10
Testing The System ...................................................... 11
Viewing The Event Log ................................................. 12
Changing The Chime Status......................................... 13
Programming User Codes ............................................ 15
Programming Time & Date ........................................... 18
User Initiating Remote Access ..................................... 19
Resetting After An Alarm .............................................. 20
Setting Engineer Authorisation ..................................... 23
Mains Failure ................................................................ 25
Setting the system with Mains Fail ............................... 25
Re-setting the display after a Mains Fail....................... 26
Setting the system with Line Fault ................................ 27
System G-Tag............................................................... 28
Advanced Code Programming (Control Codes) ........... 29
Advanced Setting & Unsetting using Group Area Codes 32
Setting using Group Area Code .................................... 32
Programming Group Area User Codes......................... 33
Setting using Group Master & Group Main Codes ....... 36
Unsetting using Group Area Code ................................ 37
Unsetting using Group Master & Group Main Codes ... 37
Adding Areas ................................................................ 38
Display Blanking ........................................................... 39
Keypad Alert - If Fitted .................................................. 40
Keypad Tamper ............................................................ 40
System Tampers........................................................... 40
System Attributes.......................................................... 41
Service Record ............................................................. 43
User Chart .................................................................... 44
ACE Instructions ........................................................... 45
Programming ACE Keyfobs onto your System ............. 46

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User Manual GARDTEC 800 Series

User Information
Customer Name:-

Customer Address:-

Tick Tick Tick

Control Panel Model

No of Keypads
Keypad 1 Location Type
Keypad 2 Location Type
Keypad 4 Location Type
Keypad 5 Location (872) Type
Keypad 6 Location (872) Type
Keypad 7 Location (872) Type
Keypad 8 Location (872) Type
ACE Mode (if fitted) Normal Security High Security

}
Keyswitch 1 Location Reserved User Code User No.
Keyswitch 2 Location Reserved User Code User No.
Keyswitch 3 Location Reserved User Code User No.
Keyswitch 4 Location Reserved User Code User No. 872
Keyswitch 5 Location Reserved User Code User No.
Keyswitch 6 Location Reserved User Code User No.
Keyswitch 7 Location Reserved User Code User No.
Keyswitch 8 Location Reserved User Code User No.

Installation Company Name:-

Installation Company Address:-

Installation Company Tel. Fax.

Other Information:-

Note: Please ensure this section is completed by the installation engineer

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GARDTEC 800 Series User Manual

Introduction
The Gardtec 800 Series of control panels consists of 3 models, the Gardtec 800, the
Gardtec 816 and the Gardtec 872. Two types of display are available for the system
keypads, a) LCD offering a 32 character display with zone descriptors and user names
or, b) twin seven segment LED display. The LED type display is normally used for
setting and unsetting at secondary points. Throughout this manual references will
be made to the specific model of control panel. You may find this information
from the user information section on page 2 of this manual.

LED keypads may be used to SET & UNSET the system, ONLY the LCD keypads
can be used to programme the 800 series control panels.

Please take time to familiarise yourself with the type of equipment fitted to your
premises as it will prove invaluable whilst using this manual.

IMPORTANT
If the Control Panel USER
is non EN then INFORMATION
all displays will be shown and
“ENTER CODE CHECK” will not be displayed.
All information displays will remain until cleared by the User.

User Code Types

Master Level User Code EN2 (default) - 5678
EN3 (default)- 005678
(EN refers to European Grade).

Four types of User Codes are available on the Gardtec 800, and six types on the
Gardtec 816, each user code type allows for different levels of access. In total 7 User
codes may be programmed by a Master Level User Code.

User number 1 will always be a Master Level User but the remaining 6 User Codes
may be programmed (by a Master Code) to the required level of access. These may be
changed at any time via a Master level code.

The User Code levels available and the functions available for the levels are:-

1 = Set Only Only Allows for the setting of the system.

2 = Main User Allows Setting, Part Setting, Zone Remove (if programmed
by engineer), System Test, Unsetting, Reset after Alarm
(if programmed by engineer).

3 = User Allows Setting, Part Setting, Reset after Alarm

(if programmed by engineer), Unsetting.

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User Manual GARDTEC 800 Series

4 = Master Allows Setting, Unsetting, Zone Remove (if programmed by

(User 1 always Master) engineer), Test System, View Log, Chime On/Off, User
Codes, Set Time/Date, Reset After Alarm (if programmed
by engineer), Unsetting.

5 = Cleaner Full System Setting (from unset system),

(816 Only) Cleaner Area Unsetting (from set system),
Cleaner Part Set (from part cleaner set system).

Control Code Levels (affecting an output)

Control Allows an output that has been pre-programmed by the installation

company to be operated.
May also have an attribute of Can or Can’t Unset. Control level
codes can never Set a system.

User Code Types

Master Level User Code EN2 (default) - 5678
EN3 (default)- 005678
99 user codes are available offering 19 code types with varying levels of access to the
system. User number 1 will always be a Master Level User but the remaining User
Codes may be programmed (by a Master Code) to the required level of access. These
may be changed at any time via a Master level code

The User Code levels available and the functions available for the levels are:-

Master Allows Setting, Unsetting, Zone Remove (if programmed by

engineer), Test System, View Log, Chime On/Off, User
Codes, Set Time/Date, Reset After Alarm (if programmed
by engineer), Unsetting.

Cleaner Full System Setting (from unset system),

Cleaner Area Unsetting (from set system),
Cleaner Part Set (from part cleaner set system).

Area 1 to 7 User Allows Area 1 to 7 Setting, Area 1 to 7 Part Setting,

Area 1 to 7 Unsetting.

Main User Allows Setting, Part Setting, Zone Remove (if programmed
& Main User 1 to 7 by engineer), System Test, Unsetting, Reset after Alarm (if
programmed by engineer). Main User 1 to 7 are specific to
their area.

Control Used for control of other equipment (see installation

company for details).

Set Only Only Allows for the setting of the system.

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Group Code Levels (affecting group or groups of areas)

Group Master Allows Setting, Part Setting, Area Setting, Zone Remove, System
Test, Viewing the Log, Chime On/Off, Program User Codes, Set
Time/Date, Unsetting. Will also allow setting/unsetting of individual
areas for greater system control

Group Main Allows Setting, Part Setting, Area Setting, Zone Remove, System
Test, Unsetting. Will also allow setting/unsetting of individual
areas for greater system control

Group Area Allows group setting/unsetting/part setting of a selected group of

areas.

Group Area Codes are classed as an Advanced User Function as they allow for
greater flexibility on systems that are using multiple areas. For details on using
Group Area Codes please refer to the section Advanced Setting and Unsetting
Using Group Area Codes on page 32.

Control Code Levels (affecting an output)

Control Allows an output that has been pre-programmed by the installation

company to be operated.
May also have an attribute of Can or Can’t Unset. Control level
codes can never Set a system.

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User Manual GARDTEC 800 Series

Setting The System

1) With the display showing:-
01 JAN 18 : 58 : 01
2) Enter your User code.

(Followed by YES if a Master or Main type code

EXIT ! 1
has been used). The display will show:- All Zones ON 15
and a continuous exit tone will sound.
(See “Pre Exit Check” note below).
Time will count down
Note: Count down in display is dependant on the setting mode programmed by the Engineer.

3) Exit the premises via the authorised exit route.

(The exit tone will change if any detectors are violated during exit).

4) Once the premises are secure listen, (from outside

the protected area) that the exit tone returns to the
continuous tone.

5) Wait until the exit tone finishes before leaving.

Note: Setting the system with an area code will set only the area(s)
associated with that code. (872 only).

Note: Setting an unset system with a cleaner code will set the full system.

Pre Exit Check

At the start of the setting procedure any non exit routes that
are open will sound a fault tone. The display will show, for
Zone 008 12hr
example:- All Zones ON
If the fault clears within 20 seconds then the exit will begin,
otherwise the display will return to Day (Unset) Mode.

Setting & Unsetting the

System via a Keyswitch
One of two types of keyswitch(es) may have been fitted to your system.

Normal
To set the system with a normal keyswitch, insert the key and turn to the ON position
then remove the key. To unset insert the key and turn to the OFF position.

Biased
To set the system with a biased keyswitch, insert the key and turn it then return the key
to the original position and remove. To unset repeat this operation.

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GARDTEC 800 Series User Manual

Unsetting The System

1) Enter the premises via the authorised entry route
(the broken entry tone will sound),
proceed to the keypad.

2) At the keypad enter a valid code, the display

will show:- 01 JAN 18 : 58 : 01
(Area information may be shown on 872)

3) The system is now unset.

Note: If an Area Code (872 Only) has been entered only the area associated
with that code will be unset.

Note: If a Cleaner Code has been entered only the cleaner area will be unset.

Note: In the event of the system being set using ACE when the battery is low
the display will show ACE Battery Low when the system is unset press
Yes to clear the display and change the battery in the keyfob.

Part Setting The System

(using Master & Main type codes)

1) With the display showing:-

01 JAN 18 : 58 : 01

2) Enter a Master or Main type code, the Do you want to . .

display will show for example:- Set the System ?
(User Name on 816 & 872 Only)

3) Press 1, 2 or 3 (for Part 1, 2 or 3), the EXIT ! 1

display will show for example:- Part 1 15
(1 2 3 may not show on Gardtec 800 & 816)

Note: (872 Only) If a Global code (Master or Main) has been

used all areas that are being set will be
Part 1 set.

Note: (872 Only) If an Area Main code has been used only
Part 1 set for that associated area will occur.

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4) The exit tone may or may not be heard

dependant on the system settings.

5) Exit the premises or retire to an unprotected

part of the system. At the end of the exit time
either the exit sounder will stop or a single
beep will be emitted (depending on system
settings).

Part Setting System

(using Area 1 to 7 codes)

1) With the display showing:-

01 JAN 18 : 58 : 01

2) Enter an Area Code (1 to 7), the exit

tone will sound and the display
will show for example:- EXIT ! 1
All Zones ON 15

3) Press NO then 1, 2 3 (for the Part Set

EXIT ! 1
you require), the display will show for example:-
Part 1 20

4) The exit sounders may or may not go silent

this will depend on the system settings.

5) Exit the premises or retire to an unprotected

part of the system. At the end of the exit time
either the exit sounder will stop or a single
beep will be emitted (dependant on system
settings).

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GARDTEC 800 Series User Manual

Area Setting
(using Master or global Main codes)

Areas will need to have been set up by the installation company.

1) With the display showing:- 01 JAN 18 : 58 : 01

2) Enter a Master or global Main code, the

display will show for example:- Do you want to . .
SET the System ?

3) Press YES to start setting the system,

the exit tone will sound and the display
EXIT ! 1234567C
will show:- All Zones ON 30

4) To turn Area 1 Off press YES, 1

and / or
To turn Area 2 Off press YES, 2
and / or
To turn Area 3 Off press YES, 3
and / or
To turn Area 4 Off press YES, 4
and / or
To turn Area 5 Off press YES, 5
and / or
To turn Area 6 Off press YES, 6
and / or
To turn Area 7 Off press YES, 7
and / or
To turn the Cleaner Area Off press YES, 0
As areas are turned off they will be removed
from the display.

5) Exit the premises or retire to an un-protected

area (as detectors are violated the continuous
exit tone will change).

Note: Areas must first be programmed by the installation company before

they will appear on the display.

Area Setting (using Area codes)

Area codes are only effective to their own area with the exception of the cleaner area.
This may be turned off by an area code (only if all areas are in the unset condition).
Use is the same as Setting the system shown on page 6 but only the relevant area will
be set.

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User Manual GARDTEC 800 Series

Removing Zones
(Master & Main codes only)
If programmed by the installation company individual zones may be removed, this may
only be done by a Master or Main level of code. It should be noted that if an Area
Main code is being used, only zones associated with that area may be removed.

1) With the display showing:-

01 JAN 18 : 58 : 01

2) Enter a Master or Main level code, Do you want to . .

the display will show:- SET the System ?
(User Names on 816 & 872 Only)

Do you want to . .
3) Press NO, the display will show:- REMOVE Zones ?

4) Press YES, the display will show:- Enter Zone No. - -

then + YES or - NO

5) Enter the zone number you wish to

remove followed by YES (pressing
NO will 'un-remove' a zone), the
display will show:- Enter Zone No. - -
then + YES or - NO

6) Repeat step 5 until you have removed all

the required zones.
Do you want to . .
7) Press 0 to escape, the display will show:- SET the System ?

8) Press YES, the continuous exit tone will

sound.

9) Exit the premises via the authorised

exit route ( the exit tone will change as detectors
are violated). When the premises are secure
listen that the exit tone returns to the continuous
tone. Wait until the exit tone finishes before leaving.

Note: Zone remove is only effective for the one set.

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GARDTEC 800 Series User Manual

Testing The System

(Master & Main codes only)
1) With the display showing:- 01 JAN 18 : 58 : 01

2) Enter a Master or Main level code, Do you want to . .

the display will show:- SET the System ?
(User Names on 816 & 872 Only)

Do you want to . .
3) Press NO, the display will show:- REMOVE Zones ?

Do you want to . .
4) Press NO, the display will show:- TEST the System ?

Test ALL Areas ?

5) Press YES, the display will show:-
(This step not applicable on 800 & 872)

6) Press YES to test the full system

or

NO until the area you wish to test is shown

1=Status 4 = Strobe
7) Press YES, the display will show:- 6 = Sounder 9 = Bell
for 3 seconds

Then for example:- < All Zones ok >

TESTING . . .

8) Pressing 1 will enter zone Status mode (All zones will show on the display
and will be deleted as each zone is triggered). Press 0 to escape.
Pressing 6 will silence the internal sounder,
Pressing 4 will toggle the Strobe On/Off,
Pressing 9 will toggle the Bell On/Off

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User Manual GARDTEC 800 Series

9) Whilst in Test mode any zones violated

will sound the internal sounder (if it has
not been silenced) and show on the
display.

10) When you have finished testing the

system press 0 twice, the display will show:- 01 JAN 18 : 58 : 01

Viewing The Event Log

(Master code only)
1) With the display showing:-
01 JAN 18 : 58 : 01

2) Enter a Master Code, the display

will show for example:- Do you want to . .
SET the System ?
(User Names on 816 & 872 Only)

3) Press NO three times, the display

will show:- Do you want to . .
View the LOG ?

4) Press YES, the display will show:-

While Viewing . . .
for 3 seconds 1 = Printer On / Off

Then, for example:-

Read Log
01 JAN 18 : 58 : 01

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GARDTEC 800 Series User Manual

5) This is the most recent event in the log.

Whilst viewing the Log,

Pressing NO will move back to the previous event.

Pressing YES will move forward to the next event.

Pressing 7 will take you to back to the last event of

the previous day.

Pressing 9 will take you forward to the first event of

the next day.

Whilst viewing a zone descriptor, pressing 5 will

show the zone number

6) When you have finished viewing the Log press 0 twice

the display will show:-

01 JAN 18 : 58 : 01

Changing The Chime Status

(Master code only)
The Chime zones will have previously been programmed by the installation company.
A Master level code may change the status of the Chime between On and Off. To do
so proceed as follows:-

1) With the display showing:-

01 JAN 18 : 58 : 01

2) Enter a Master Code, the display will

Do you want to . . .
show for example:- SET the System ?
(User Names on 816 & 872 Only)

3) Press NO four times, the display will show:- Do you want to . .

Change Chime ?

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4) Press YES the display will show for example:-

Chime is Off ok ?

Or:- Chime is On ok ?

5) Press NO to change the status of the Chime, Do you want to . .

then press YES, the display will show:- Change Chime ?

6) Press 0 to escape, the display will show:- 01 JAN 18 : 58 : 01

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GARDTEC 800 Series User Manual

Programming User Codes

(Master code only)
The charts on pages 2 & 41 should be completed by the engineer/user for future
reference of what codes have been allocated on your system. Under no
circumstances should the actual user code be written down.

If your installation company has given you keyswitches for the operation of your
system the last five user codes may have been reserved for use by these keyswitches.

If your engineer has indicated (see pages 2 & 44) that some
of the user numbers on your system have been reserved you
should not use them whilst programming user codes. If you
do so your system may be adversely affected

1) With the display showing:-

01 JAN 18 : 58 : 01

2) Enter a Master Code, the display will show:- Do you want to . .

SET the System ?
(User Names on 816 & 872 Only).

3) Press NO five times, the display will show:- Do you want to . .

Prog. USER CODES ?

4) Press YES, the display will show:- Enter User No. - -

(1- 99) Then YES

5) Enter the user number (1 to 99 for 872 or

1 to 15 for 800/816) that you wish to program Now Enter Code . .
followed by YES, the display will show:- - - - - - - Then YES

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User Manual GARDTEC 800 Series

6) Enter the code you require, (codes may be 4,

5 or 6 digits) followed by YES.
(Entering 000000 will delete an existing code)

Note: If the code already exists an error will be shown,

choose another code and return to step 6

7) The display will show:- Code Type

= Master ok ?
(not if user 1 is being programmed).

8) Press NO until the Code Type you require is Code Group

displayed, then press YES. Display will show: = None ok ?

9) Code Groups are only used in conjunction with

controlling outputs. This is dealt with in the
Advanced Code Programming section of this
manual, Press YES to accept None.
User 1 Name
10) The display will show, for example:- = User 1

11) If you wish to accept the name shown press

YES and jump to step 15

Or

If you wish to change the name shown press User 1 Name

NO, the display will show:- >

12) You may now enter up to nine characters for

the user name using the layout shown below
for the allocation of characters.

1 2 3
ABC DEF GHI
4 5 6
JKL MNO PQR
7 8 9
STU VWX YZ
NO 0 YES
0-9

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GARDTEC 800 Series User Manual

13) Referring to the character map enter the required

character (pressing the 3 key will display 'G', pressing
it again will show 'H' and again will show 'I '), once
the correct character is displayed press YES and the
display will move on to the next position.

14) Continue entering characters (up to 9). If

you require a blank space press YES while
the '-' is displayed

15) As you press YES for the ninth character

(or if you have jumped from step 9) the
display will change to:-
Do you want to . .
Prog. USER CODES ?

16) If you wish to program other User Codes

return to step 4

Or

Press 0 to return to:-

01 JAN 18 : 58 : 01

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User Manual GARDTEC 800 Series

Programming Time & Date

1) With the display showing:-

01 JAN 18 : 58 : 01

2) Enter a Master Code, the display will show:- Do you want to . .

(User Names on 816 & 872 Only). SET the System ?

3) Press NO six times, the display will show:- Do you want to . .

Set DATE / TIME ?

4) Press YES the display will show:- Summer - Adjust is

On ok ?

5) Press YES for Auto Adjust for British Summer Year is 2006
Time the display will show:- ok ?

Enter Year
6) Press NO to change, display will show:-
20 - - Then YES

7) Enter the last two digits of the Year then press Year is 2006
YES. Display will show:- ok ?

Enter Day / Month

8) Press YES. Display will show:- - - / - - Then YES

9) Enter the Date in the form dd/mm followed by Enter Hrs : Mins
YES. Display will show:- - - : - - Then YES

10) Enter the Time using the 24Hr Clock format then Do you want to . .
YES. Display will show:- Set Date / Time ?

11) Press 0 to return to Unset.

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GARDTEC 800 Series User Manual

User Initiating Remote Access (Optional)

Access Remote allows your installation company to examine your system and re-
program system settings as you need the changes without the need for an engineer to
visit your premises.

If your system has remote communications fitted your installation company may have
programmed the system so that you initialise the Access Remote call (usually on lines
with incoming calls barred).

To initiate the Remote Call follow the instructions below.

1) Negotiate with your installation company when you should

initiate the Remote Call.

2) With the display showing:-

01 JAN 18 : 58 : 01

3) Enter a Master Code, the display will show:- Do you want to . .

(User Names on 816 & 872 Only). SET the System ?

4) Press NO seven times, the display will show:- Do you want to . .

Access Remote ?

5) Press YES the display will show:- Please WAIT

Until Dialling commences

Then:- Please WAIT

Dialling

Until Connection

Then:- Please WAIT

Connect

6) When your installation company has finished

the display will show:-
01 JAN 18 : 58 : 01

Note: In the event of any errors the display will show:- ! ! ! ! ERROR ! ! ! !
Try Again . . . .

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User Manual GARDTEC 800 Series

Resetting After an Alarm

Fault and Alarm Displays

Your installation company will have programmed the reset modes for your system so
that it complies to your insurance company and legislation requirements.

Your installation company will have informed you as to the type of reset that your
system is set for.

Before attempting to reset your system ensure that the system is Un-set.

1) In the event of a fault or an alarm occurring the

internal sounder will sound. (along with the external
! ! Enter Code ! !
bells for a full alarm) The display will show:- ! ! ! ! Check ! ! ! !
(if the system is unset).

If the system is set, enter your code to unset it.

2) Press the NO key to view the cause of the Alarm or <<<< ALARM >>>>
Fault. Press NO to view

Note: If NO is NOT pressed then the alarm status will only be displayed for ten seconds.

3) The display will then show:- ! ! Enter Code ! !

Enter your user code again. ! ! ! ! Check ! ! ! !

Do you want to . .
4) The display will show:- SET the System ?

<<<< ALARM >>>>

5) Press 0. The display will show:- Press NO to view

6) Press the NO key to view the cause of the alarm or Zone 005 TAMPER
fault. The display will show, for example. 01 JAN 18 : 58 : 01

7) If more than one event is present the display will Zone 005 TAMPER
show:- 01 JAN 18 : 58 : 01 ->
The right arrow is now indicating that more events
are available for viewing.

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8) Press the YES key to view the next event and carry
Zone 005 TAMPER
on to view any others (if present). When viewing the 01 JAN 18 : 58 : 01 <-
last event the display will show, for example.

The left arrow now indicates that you are at the end of events. The NO key
may be used to scroll back the opposite way.

Re-setting the system.

1) If the system is programmed for Any code reset, <<<< ALARM >>>>
enter a User code. The display will show:- Press NO to view
Note: If NO is NOT pressed then the alarm status will only be
displayed for ten seconds.
! ! Enter Code ! !
2) The display will then show:- ! ! ! ! Check ! ! ! !
Enter your user code again.

Do you want to . .
3) The display will show:- SET the System ?

4) Press YES. The exit tone will sound and the display EXIT! 1
will show, for example:- All Zones ON 15

5) Enter the code again to abort the setting.

6) The system is now reset

Or Can't Set ! use . .
If a higher level of code is required one of Master
the following displays will be shown:-

Use a Master code to reset the system. Can't Set ! use . .

Eng. Code
Or:-
Call the installation company
Or:- Can't Set ! use . .
Call the central station or installation company Eng. +Anti Code 1234
(as instructed) and quote the number given

Or:- Can't Set ! use . .

Anti Code 1234

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7) To reset the system with an Anti-Code, contact

the central station or engineer (as instructed by
the installation company) and quote the number
given by the display.

8) The central station or engineer will give a return

Anti-Code, (this may contain the YES & NO keys)
for example 5, YES, 2, 4.

9) Enter this Anti-Code into the keypad.

10) The system is now reset.

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GARDTEC 800 Series User Manual

Setting Engineer Authorisation

A User Code may be required to authorise an engineer to gain access to the system in
the event of service or maintenance schedules. The level of User Code required to
authorise the engineer to access the system is set within the User Menu that is
accessed via a Master Level Code.

Setting the Engineer Authorisation Level

1) Enter a Master User Code. The display will Do you want to . .

SET the System ?
show:-

2) Press NO until the display shows:- Do you want to . .

Authorise Engnr ?
Then press YES.

3) Press NO until the required setting is displayed:- Engnr Authorisor

=Any

Master, Main and Any are user code levels. If None is selected, no user authorisation
will be required to grant engineer access to the alarm system.

4) Press YES. The display will show:- Engineer Access

(This option is dealt with later). is Off Ok ?

5) Press YES. The display will show:- Do you want to . .

Authorise Engnr ?

6) Press 0 to return to:-

01 JAN 18 : 58 : 01

Using Engineer Authorisation

A valid Authorisor code will be required to give an engineer access to the alarm
system. This may be done in two ways.

1) The engineer will enter his/her code. The display Enter Authorisor
will show:- Code . . . . . .

2) Enter a valid level of User code to grant the engineer access.

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User Manual GARDTEC 800 Series

Or
Do you want to . .
1) Enter a Master User code. The display will show:- SET the System ?

2) Press NO until the display shows:- Do you want to . .

Authorise Engnr ?

Engnr Authorisor
3) Press YES. The display will show, for example:- =Any

Engineer Access
4) Press YES. The display will show:- is Off Ok?

Engineer Access
5) Press NO. The display will show:- is On Ok?

Do you want to . .
6) Press YES. The display will show:- Authorise Engnr ?

7) Press 0 to return to:- 01 JAN 18 : 58 : 01

Provided that the next code entered is a valid engineer code, access will be granted to
him/her without further user intervention.

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GARDTEC 800 Series User Manual

Mains Failure
! ! Enter Code ! !
In the event of a Mains Power Failure the display will show:- ! ! ! ! Check ! ! ! !

At this point the system will revert to battery back-up. The battery will only have a
limited time that it can sustain the system for.

Note: Your installation company will have determined what size battery is
required to comply with legislation. It is important that your security
system is serviced on a regular basis on order that it continues to
comply with the legislation. Servicing may also be a requirement of
you insurance policy.

In the event of a sustained power cut the system battery will

continue to supply the system until the battery voltage falls Fuse / Bat. FAULT
! ! ! ! Check ! ! ! !
to a set point, at this stage the display will show:-

A fault sounder will start, enter a valid User Code to stop the fault sounder.

At this point it is essential that you contact your installation company.

Setting the system with Mains Fail

In the event of a short term power cut, where it is known when power will be restored,
(e.g. Engineers working on power lines that affect your premises) it might be necessary
to set this system. Please follow the steps outlined below:
! ! Enter Code ! !
1) With the display showing:- ! ! ! ! Check ! ! ! !

Note: In the event of a mains power failure, the control panel will display
that a fault has occurred if the pre-programmed time has been
exceeded.

2) Enter your User code. The display will show:- Power Cut FAULT
01 JAN 18 : 58 : 01

3) Enter your User code again. The display will then

show:- Power Cut FAULT
(Followed by YES if a Master or Main type code Can’t Set ! Check
has been used).

4) Then press NO. The display will show:- EXIT! 1

Note: The display will switch between the EXIT display and All Zones ON 15
the Power Cut FAULT display as the time counts down.

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User Manual GARDTEC 800 Series

5) Exit the premises via the authorised exit route.

6) Once the premises are secure listen (from outside

the protected area) and wait until the exit tone finishes before leaving.

Re-setting the display after a Mains Fail

Note: In the event of a Mains Power Failure, the control panel will display that a fault has occurred if the
pre-programmed time has been exceeded.

1) In the event of a mains power failure the display ! ! Enter Code ! !

will show:- ! ! ! ! Check ! ! ! !

2) Enter your User code. The display will show:- Power Cut FAULT
01 JAN 18 : 58 : 01->

The right arrow is now indicating that more events are available for viewing.
Press the YES key to view the next event and carry on to view any others.
When viewing the last event the display will show,
for example. Mains Ok Ack
01 JAN 18 : 58 : 01<-

The left arrow now indicates that you are at the end of events. The NO key
may be used to scroll back the opposite way.

3) Enter your User code again.The display will then

show:- EXIT! 1
All Zones ON 15
(Followed by YES if a Master or Main type code
has been used).

4) Enter the code again to abort the setting.

The display will show:- 01 JAN 18 : 58 : 01

The system is now reset.

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GARDTEC 800 Series User Manual

Setting the system with Line Fault

1) With the display showing:- ! ! Enter Code ! !

! ! ! ! Check ! ! ! !

2) Enter your User code. Phone Line FAULT

The display will then show:- Can’t Set ! Check
(Followed by YES if a Master or Main type code
has been used).

3) Then press NO. The display will show:- EXIT! 1

All Zones ON 15
Note: The display will switch between the EXIT display and the
Phone Line FAULT display as the time counts down.

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User Manual GARDTEC 800 Series

System G-Tag
G-Tag Readers are available in three variants, with the reader built into the display
area of an LCD RKP, as an Internal Stand alone Reader or as an External Stand alone
Reader. When using G-Tag the system may be Set / Unset by presenting a valid Tag
to one of the Readers.

Each Tag is programmed onto the system as an individual User Code therefore giving
indication via the system Log of who has set and unset the system. As the Tags are a
close proximity device the risk of code capture is eliminated.

When programming the G-Tags follow the normal Programming Codes instructions to
the point when you are asked for the Code, for example
Now Enter Code . .
- - - - - - Then YES

At this point present your G-Tag to the reader and the code will be entered.

If you have more than one reader on your system the G-Tag MUST be programmed
onto each of the readers on the same User Number. Because of this it is essential that
you use good housekeeping for the G-Tags. Mark each of the G-Tags and record what
User Number the G-Tag has been allocated to.

The readers will be allocated to a specific keypad. The G-Tag information is stored in
the keypad therefore a single keypad having two readers would only require the G-Tag
to be programmed into one of its readers

For multiple keypads with readers the sequence for programming the G-Tags would
be.

1) Enter User Programming Mode.

2) Choose what User Number you are using (in this case User 2) for G-Tag (A)

3) Program G-Tag (A) onto the first reader.

4) At the next Keypad re-enter User Programming Mode.

5) Choose the same User Number (2).

6) Program the same G-Tag (A) onto the second reader.

7) Keep repeating until your G-Tag (A) is programmed onto all readers.

8) Now move on to G-Tag (B) on User Number 3.

! Remember to mark your G-Tags !

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GARDTEC 800 Series User Manual

Advanced Code Programming (Control Codes)

Codes may be programmed to control Outputs and Unset the system. The Outputs
that may be controlled will have been pre-programmed by your installation company
and may not be changed by the user. A Master user however does have the ability to
allocate the codes (not User No.1) to these Group Outputs

1) With the display showing:- 01 JAN 18 : 58 : 01

2) Enter a Master Code, the display may show:- Do you want to . .

SET the System ?

Do you want to . .
3) Press NO five times, the display will show:- Prog. USER CODES ?

4) Press YES, the display will show:- Enter User No. - -

(1- 99) Then YES

5) Enter the user number (1 to 99) that you

wish to program followed by YES, the Now Enter Code . .
display will show:- - - - - - - Then YES

6) Either enter the User Code you require

followed by YES

Or

Present your G-Tag to the Reader

The display will show:- Code Type

= Master ok ?

7) Press NO until the Code Type you require is

displayed (Control). Then press YES.
Code Group
The display will show:- = None ok ?

Note: This screen will not appear if User No.1 is being

programmed. Group Codes are not available for
User No.1

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User Manual GARDTEC 800 Series

8) Press NO until the Grp you wish to control is

displayed. (For example Grp1). Then Press YES.

Note: If a Code level other than Control has been

chosen the selected Output Group will be
activated each time the code is used. The
use of the code will be as normal for that level
of code.

If a Code level of Control has been selected the

Output Group will be activated each time the code
is entered (or G-Tag presented) and is normally used
in conjunction with a Magnetic Lock for limited
Door Entry capability and may be given an extra
attribute of Can or Can’t Unset. A Control Level of
Code can never Set the system.

9) If you have chosen a Control level of code Control Code

the display will show:- Can Unset ok ?

(If you are using another level of code and this

screen is not displayed go to step 12)
Or

Control Code
Can’t Unset ok ?

10) Press NO until the required setting is displayed

then Press YES. If Can Unset was chosen
the display will show:- Assigned Area/s
= 1234567C ok?
(If Can’t Unset was chosen, this screen is not
displayed, jump to step 12)

11) Use the keys 1 - 7 or 0 for C (Cleaner) to toggle

the Area/s you wish to control with this code.
When finished press YES.

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GARDTEC 800 Series User Manual

12) If you wish to accept the User Name shown press

YES and jump to step 17 User 02 Name
= User 02

Or

If you wish to change the User Name shown press

User 1 Name
NO, the display will show:- >

13) You may now enter up to nine characters for

the user name using the layout shown below
for the allocation of characters.

1 2 3
ABC DEF GHI
4 5 6
JKL MNO PQR
7 8 9
STU VWX YZ
NO 0 YES
0-9

14) Referring to the character map enter the required

character (pressing the 3 key will display 'G', pressing
it again will show 'H' and again will show 'I '), once
the correct character is displayed press YES and the
display will move on to the next position.

15) Continue entering characters (up to 9). If

you require a blank space press YES while
the '-' is displayed

16) As you press YES for the ninth character

(or if you have jumped from step 12) the
display will change to:- Do you want to . .
Prog. USER CODES ?

17) If you wish to program other User Codes

return to step 4

Or

Press 0 to return to:- 01 JAN 18 : 58 : 01

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User Manual GARDTEC 800 Series

Advanced Setting and Unsetting Using Group Area Codes

There are three levels of Group Area Codes.

Group Master Allows Setting, Part Setting, Area Setting, Zone Remove, System
Test, Viewing the Log, Chime On/Off, Program User Codes, Set
Time/Date, Unsetting. Will also allow setting/unsetting of individual
areas for greater system control

Group Main Allows Setting, Part Setting, Area Setting, Zone Remove, System
Test, Unsetting. Will also allow setting/unsetting of individual
areas for greater system control

Group Area Allows group setting/unsetting/part setting of a selected group of

areas. Note: Is not able to Set/Unset individual Areas

Group Area Codes are classed as an Advanced User Function as they allow for
greater flexibility on systems that are using multiple areas.

An example of this may be when a system has Area 1 already Set, a user with a
Group Area Master or Main Code may enter his/her code and change the active areas.
This removes the need for an Area Level user to remember more than one Area Code
or for a Global Master user to unset an entire system in order to set an extra Area.

In this section we give examples of typical applications for Group Area Codes. Your
installation company will give you further information on the scenarios when Group
Area Codes may be used on your system.

Setting Using Group Area Code

Follow the instructions as for normal setting. When you are using a Group Area Code
only the Area(s) allocated to that code will be set.

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GARDTEC 800 Series User Manual

Programming Group Area User Codes

1) With the display showing:- 01 JAN 18 : 58 : 01

Do you want to . .
2) Enter a Master Code, the display may show:- SET the System ?

Do you want to . .
3) Press NO five times, the display will show:- Prog. USER CODES ?

Enter User No. - -

4) Press YES, the display will show:- (1- 99) Then YES

5) Enter the user number (1 to 99) that you

wish to program followed by YES, the Now Enter Code . .
display will show:- - - - - - - Then YES

6) Either enter the User Code you require

followed by YES

Or

Present your G-Tag to the Reader

Code Type
The display will show:- = Master ok ?

7) Press NO until the Code Type you require is

displayed (Grp-Mast). Then press YES. Assigned Area/s
The display will show:- = 1234567C ok?

Note: This screen will not appear if User No.1 is being

programmed. Group Codes are not available for
User No.1.

8) Use the keys 1 - 7 or 0 for C (Cleaner) to toggle

the Area/s you wish to control with this code.
Code Group
When finished, press YES. Display will show:- =None ok ?

9) Press YES.

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User Manual GARDTEC 800 Series

10) If you wish to accept the User Name shown press User 02 Name
YES and jump to step 15. = User 02

Or

If you wish to change the User Name shown press User 1 Name
NO, the display will show:- >

11) You may now enter up to nine characters for

the user name using the layout shown below
for the allocation of characters.

1 2 3
ABC DEF GHI
4 5 6
JKL MNO PQR
7 8 9
STU VWX YZ
NO 0 YES
0-9

12) Referring to the character map enter the required

character (pressing the 3 key will display 'G', pressing
it again will show 'H' and again will show 'I '), once
the correct character is displayed press YES and the
display will move on to the next position.

13) Continue entering characters (up to 9). If

you require a blank space press YES while
the '-' is displayed.

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GARDTEC 800 Series User Manual

14) As you press YES for the ninth character

(or if you have jumped from step 10) the display will
Do you want to . .
change to:- Prog. USER CODES ?

15) If you wish to program other User Codes

return to step 4.

Or

Press 0 to return to: 01 JAN 18 : 58 : 01

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User Manual GARDTEC 800 Series

Setting Using Group Master & Group Main Codes

Group Master & Group Main codes follow global Master & Main codes with respect to
the level functionality. The difference lies in the ability to have individual control of the
Areas that been allocated to the code.

1) With the display showing:-

01 JAN 18 : 58 : 01

2) Enter a Group Master or a Group Main Code.

Do you want to . .
Display will show:- SET the System ?

3) Press YES. Display will show:- Set ALL Areas ?

If you Press YES the system will start to Set all

the Areas that have been allocated to this Code.

Or

If you Press NO the display will show:- Set

(The Areas shown will differ dependant on what Off 1 2 3 Ok ?
Areas have been allocated to your Code).

The Top line shows the Areas that are Set and
the Bottom line shows the Areas that are Off
(Unset). Use the 1 - 7 & 0 (0 for cleaner Area)
to toggle the Areas between the Top & Bottom
line. When you have finished the display may
show for example:- Set 1 3
Off = 2 Ok ?

In this example Areas 1 & 3 will be Set but Area

2 will remain Off (Unset)

4) Press YES. The system will start to Set the

selected Areas.

5) Leave the premises via an authorised exit route.

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GARDTEC 800 Series User Manual

Unsetting Using Group Area Code

Follow the instructions as for normal Unsetting. When you are using a Group Area
Code only the Area(s) allocated to that code will be Unset.

Unsetting Using Group Master & Group Main Codes

1) With the display showing:-
(Areas 1 & 3 are already Set). 01 JAN 18 : 58 : 01

2) Enter a Group Master or Group Main level

< < SET1 3 >>
Code. Display will show:- Set Area/s ?

3) Press NO. Display will show, for example:- Unset ALL Areas ?

4) If you wish to Unset all the Areas Press YES

The system will Unset all Areas.

Or

If you wish to Unset just 1 of the Set Areas

Press NO. Display will show for example:- Set 1 3
(Areas 1 & 3 are Set). Off Ok ?

5) Press the key corresponding to the Area you

wish to Unset, in this example press 3. The Set 1
display will show:- Off = 3 Ok ?

6) Press Yes when you are happy with your

selection. Display will now show:- < < SET1 >>
01 JAN 18 : 58 : 01

Area 3 has now been Unset.

7) After 10 seconds the display will show:-

01 JAN 18 : 58 : 01

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User Manual GARDTEC 800 Series

Adding Areas to a System with Area(s) already set - Group

Master & Group Main Codes
If your system already has an Area or Areas already Set you may add more Area(s) as
required.

1) With the display showing for example:-

(Area 1 is already Set). 01 JAN 18 : 58 : 01

2) Enter a Group Master or Group Main level

< < SET1 >>
Code. Display will show:- Set Area/s ?

Set ALL Area ?

3) Press YES. Display will show:-

4) If you Press YES all the remaining Areas

allocated to Code will be Set.

Or

If you Press NO. Display will show:- Set

Off 2 3 Ok ?

5) In this example use the 2 or 3 key to add

Area(s) 2 or 3 to the system Set.

6) When you are happy with your selection

Press YES. The Exit sounder will sound then < < SET1 3 >>
the display will show, for example:- 01 JAN 18 : 58 : 01

In this example Area 3 has been added to the Set.

7) After 10 seconds the display will show:-

01 JAN 18 : 58 : 01

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GARDTEC 800 Series User Manual

Display Blanking
Dependant on the level of your system and the legislation that it is required to comply
with your installation company may have initialised Display Blanking. When this is used
the Status of the system will only be indicated on the display for ten seconds after it
has been Set and for ten seconds after it has been Unset.

The Status of the system may be shown by following the procedure below. Please note
Control Codes or Group codes cannot be used for this feature.

1) When the system has just been Set the display

will show for example:- < < SET1 >>
01 JAN 18 : 58 : 01

For ten seconds

2) The display will then show for example:-

01 JAN 18 : 58 : 01

3) To show the Status of the system Press YES

Press . .
The display will show for example:-
CODE : Show Status

4) Enter a valid Code to display the Status for

a further ten seconds.

End User Training

It is the responsibility of your Installation Company to provide adequate training for
people who will be expected to use the system. If further training is required for new
staff etc please contact your Installation Company. This user Manual should be
accessible by all people who will be using the system. If extra copies are required the
manual may be downloaded from our web-site www.riscogroup.com

Testing /Servicing Your System

The system you have installed will give many years of service but it should be tested
and serviced on a regular basis by a qualified installation engineer. It may be a
condition of your insurance policy and/or your Police response that it is serviced at
regular intervals. For details on service periods for your system please contact your
installation company.

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User Manual GARDTEC 800 Series

Keypad Alert - If Fitted

If programmed by your installation company, the two PA keys (if programmed
by the engineer), when pressed together will act as alert keys. The exact function will
depend on what they have been programmed for. But for example, if they are pro-
grammed as panic, pressing them will activate the alarm when the system is set or
unset.

Keypad Tamper
The keypad will monitor the number keys that are pressed without a valid User Code
being entered. More than 24 key presses will cause a keypad tamper. This will be
displayed as Keypad x Tamper and will require a valid User Code entry to stop the
sounders. If the system was Unset only the internal sounders will operate. If the
system was Set, a full alarm will be generated.

System Tampers
The full security system is tampered, any attempt to remove covers from Keypads,
Control Panel, Keypads, Bell Box(es) or detectors will cause a tamper alarm. This also
applies to cut cables. If the system is Unset when the Tamper occurs the alarm will be
internal sounders only. If the system is Set a full alarm will be generated.

The alarm may be silenced by entering a valid User Code. The system may only be
Reset when the Tamper has been cleared, otherwise another Tamper alarm will be
generated.

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GARDTEC 800 Series User Manual

System Attributes
Zone No. Zone Type Descriptor(816/872) Areas(872) Part Info
Example E/E Front Door 1&2 A1 Pt2
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44

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User Manual GARDTEC 800 Series

Zone No. Zone Type Descriptor(816/872) Areas(872) Part Info

45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
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GARDTEC 800 Series User Manual

Zone No. Zone Type Descriptor(816/872) Areas(872) Part Info

93
94
95
96
97
98

Service Record
Date Comments Signature

Alarm Reset Type:- Tamper Reset Type:-

Service Company:-

Tel:- Fax:-

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User Manual GARDTEC 800 Series

User Chart
Please use this chart to indicate what user names have been programmed onto your
system and those that are in use.

In Use Name In Use Name

User 1 User 25
User 2 User 26
User 3 User 27
User 4 User 28
User 5 User 29
User 6 User 30
User 7 User 31
User 8 User 32
User 9 User 33
User 10 User 34
User 11 User 35
User 12 User 36
User 13 User 37
User 14 User 38
User 15 User 39
User 16 User 40
User 17 User 41
User 18 User 42
User 19 User 43
User 20 User 44
User 21 User 45
User 22 User 46
User 23 User 47
User 24

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GARDTEC 800 Series User Manual

ACE User Instructions

ACE (Advanced Control Equipment) allows control of your Gardtec 800 Series system
via Infrared Remote control. Ace is available built in to a range of keypads or as a
stand alone unit, control is via neat remote keyfob(s).

We strongly advise that User Number 1 is not used for ACE in order that the user
retains control of the programming functions.

Setting the System with ACE

1) Point the keyfob at the ACE receiver and press the button.

2) When the exit tone sounds exit the premises in the usual way.

Part Setting the System with ACE

1) Point the keyfob at the ACE receiver and press the button.

2) When you hear the exit tone press the keyfob button again
(within 3 seconds) for Part Set 1.

or

Press 1, 2 or 3 on the receiver/keypad for the Part Set you require.

Unsetting the System with ACE

1) Enter the premises via an authorised entry point.

2) Point the keyfob at the receiver and press the button.

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User Manual GARDTEC 800 Series

Programming ACE
Keyfobs onto your System

Each keyfob will occupy a User number. The number of keyfobs that may be used is
limited by the maximum number of user codes available on the system up to a
maximum of fourteen.

1) Follow the procedure for programming user codes to the point when the user
code is entered.

2) Point the keyfob at the ACE unit and press the button on the fob.

3) Repeat this procedure for any other fobs you wish to be programmed using
a different user number each time (e.g. User 1 or User 2 etc.) each time.

4) If more than one ACE receiver is fitted fobs need to be programmed onto all
ACE receivers, retaining the same user number for each individual fob.

Note: When programming the fob onto more than one receiver (on the same
system) the button on the fob MUST be held down continuously
between programming onto the first and other ACE receivers.

Note: In all cases when the ACE is used only Master & Main user levels will
allow part setting via the keyfob. Other code levels will only allow part
setting in conjunction with the keypad.

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RISCO Group UK Ltd

Commerce House, Whitbrook Way
Stakehill Distribution Park,
Middleton. Manchester. M24 2SS
United Kingdom

Internet: www.riscogroup.com
e-mail: [email protected]

RISCO Group UK Ltd reserve the right to amend the software and features without prior notice.

PR5893 Rev 1.0 5IN800PDUM