1.

In an online retail application, the Order Receipt view displays a list of the
products ordered, including the product image, unit cost, and quantity. The total
bottom of the view.
Which two configurations on the Order Receipt view must be used together to display
the required information as described (Choose Two)

Add the total cost outside the repeating dynamic layout.

Add the total cost inside the repeating dynamic layout.
Add a repeating dynamic layout with embedded dynamic layouts.
Add a dynamic layout with an embedded repeating dynamic layout.

2.A reservation process allows customers to reserve a flight, hotel room, and
rental car as part of a travel Itinerary. Which configuration displays a Select
flight insurance check box only when the itinerary includes a flight?

A required condition (When rule) that is applied to the Select flight insurance
check box.
A disable condition (When rule) that is applied to the section with the flight
insurance information.
A visibility condition (When rule) that is applied to the Select flight insurance
check box.
A disable condition (When rule) that is applied to the Select flight insurance
check box.

3.Which one of the following statements about channel interfaces is true?

User Interfaces are also known as channel interfaces.

All users see the same channel interface.
A persona requires a unique channel interface.
Creating a channel interface creates a default work queue.

4.Which two statements about Configuration sets are true? (Choose Two)

Enables the business to control application behavior

Used if a Dynamic System Setting does not meet the requirements
Defined in the Data-Configuration-Setting class
Used to organize Configuration settings with a common element

5.which item is automatically generated when adding an external data source to a

data object?

The authenticating information, if required by the corresponding service

A data transform to map the application data model to the connector
A simulated data source to test the implementation
The uniform resource identifier that identifies the web service

6.Which two field types are specialized versions of the Query field type? (Choose
Two)

Case reference
Data reference
Picklist
Embedded data

7.You notice that the scope of your project exceeds the original estimates, and the
Minimum Lovable Product (MLP) might not be delivered on time. Which team member do
you contact to verify the project plan and manage expectations for the release
schedule?
Deployment architect
Citizen developer
Lead business architect
Project delivery leader

8.Identify the Version skimming to be done:

Patch Version/Major version/Minor version

You need to update the setting of a field to read-only

You need to add new options and processing behavior to a delivery process.
You need to add a case type to provide a new Microjourney® to users.

9.What do you configure in the Context section of a data transform rule that you
create in Pega Platform?

The application layer, class, and ruleset version that the rule applies to
The case types, user portals, and personas that use the rule
The application name, rule type, label, and rule identifier
The rule types that you previously marked as relevant records

10.You configure a service level to adjust assignment urgency to 100 when the goal
interval lapses. How does the assignment urgency impact the deadline and passed
deadline intervals?

Urgency value continues to increment as configured.

Urgency value remains at 100, but other service level processing continues.
Service level processing is halted until the assignment is completed.
The user is notified that the maximum urgency has been reached

11. You want to unit test a rule. To ensure that the rule executes as intended, you
need to populate a test page with valid data. Which two options allow you to
populate a test page before testing the rule? (Choose Two)

Configure a validate rule to populate the page with the necessary data.
Configure an assertion to define the required data.
Run a data transform to create the test page.
Copy data from an existing clipboard page

12. Select the Type of Testing

unit testing /Scenario testing

Least number of tests in the test suite

Least expensive to run
Easiest to maintain

13. You are configuring an accident claim case with two child cases for an
automobile insurance company.
The business requirement changes to allow the parent case to continue independently
of the child case processes. How do you configure the Wait step for this
requirement?

Configure the step to continue the parent case when the child cases reach auditor
approval.
Configure the step so that users can continue with the parent case process
regardless of child case status.
Configure the step to continue the parent case when the child cases reach the
payment pending review status.
Configure the step so that only one child case must be resolved before the parent
case can continue.

14.Identify the Process Step

Automation/Decision/Approval/Collect Information

The system notifies the user of the case status by email.

The system evaluates the request type to determine the next step.
A manager determines whether to approve or reject a timesheet.
A user enters information for a car reservation request.

15.Managers want to create an environment in which peers exchange ideas about

initiatives to retain employees. Select the collaboration tool that best suites
this type of communication.

Insights
iDashboards
Pulse
Spaces

16. Case ID sent to a customer via email.

How do you configure a solution to ensure the email includes the case ID for the
survey?

Call a data transform to copy the case ID from pyWorkPage to the email.
Use the Insert Property feature of a Send Email step to add the case ID when
composing the custom message.
Create a required field for the case ID that must be entered by a user during the
case process prior to sending the email.
Create a process using the Send Email step allowing representatives to quickly add
the case ID to the email.

17.In which two situations is it appropriate to use a decision table? (Choose Two)

A hair care company suggests a line of products to customers based on their hair
type, scalp moisture, hair moisture, and whether it is color-treated.
Order total is calculated based on the quantity and price of the items in the
customer's shopping cart.
A dance studio recommends a membership type based on the number and type of dance
classes the customer wants to attend every month.
If customers decide to add insurance, checked bags, or early boarding to their
airline tickets, extra fees are added to their order total.

18.In a purchase request case type, you have the following requirement: Purchase
requests should automatically go to the manager of an employee.
To meet this requirement, you design a case with a ______________

change stage step to allow the employee to route to the manager

process that routes to the manager
stage to route requests to the manager
step that routes to the manager

19.If the Review claim step is configured to set the status to Pending-
Investigation, when is the status of the case set to Pending-Investigation?
When Investigate claim step completes
When the Review claim step completes
When the Process claim stage starts
When the Review claim step starts

20.Identify the usecase with automation

Send Email/Change to a stage/Push notification/Create PDF

Employees of a financial services firm receive confirmation when they register for
the required certification classes
When an approver rejects an expense report, an employee can modify and resend the
report for approval.
A Fraud department manager receives a mobile notification that an approval request
is in their worklist.
A medical specialist completes their review of an insurance claim, and the system
attaches the report to the case.

21.A travel authorization requires approval from the requestor's manager, division
VP, and Possibly an accountant based on the total amount.
Which configuration satisfies this use case?

Cascading approval using the reporting manager

Cascading approval using when rules to identify the assigned user
Cascading approval using the workgroup manager
Cascading approval using an authority matrix

22.A meal delivery service recommends a meal plan based on the number of people in
the household and dietary restrictions.
Which two configurations must be used together to determine the recommended meal
plan? (Choose Two)

Configure a decision table.

Configure a decision shape to add a conditional path.
Configure an assignment to gather customer information.
Configure a decision tree.

23.In the Travel booking case type, if a passenger indicates that they are
traveling with a service animal, they must document the type, size, and age of the
animal.
How do you configure the case life cycle to meet this requirement?

Create a Service animal accommodation child case that is automatically resolved if

the passenger is not traveling with a service animal.
Add an Identify service animal process within the Travel booking case life cycle
and apply a condition to determine when to run the process.
Configure a validation rule in the Travel booking case type settings to check
whether the passenger is traveling with a service animal.
Apply an optional action to the Travel booking case type to allow the passenger to
provide the information as needed.

24.An event center has a case type that allows customers to book a dining room for
events. After customers provide basic information and indicate whether they wars
catering for the event, the following behavior occurs:
If customers do not ask for catering, they receive a rental rate quote for the
dining room.
If customers indicate that they want catering for the event, they must choose a
menu before they can receive a quote. Which two options do you use to configure the
case type to achieve the requested behavior? (Choose Two)

Create parallel processes for providing menu preferences and for providing the
customer with the rental rate quote.
Configure the menu preferences and appointment date fields with a visibility
condition if the customer selects the catering checkbox.
Create a checkbox for customers to indicate whether they want catering for the
event. Add a decision shape that evaluates whether the customer checks the box.
Create a process for customers to indicate menu preferences. Add the process as a
case-wide optional action.

25.Which two statements about the Constellation design system are true? (Choose
Two)

Constellation design system components are not available in the Traditional UI

architecture.
Constellation design system uses a modular design.
Constellation design system is a section-based architecture.
Constellation design system improves context switching or multitasking.

26.Which one of the following statements about configuring application access is

true?

The Persona access landing page is available in Dev Studio.

Production-level values impact whether certain Access When rules evaluate to true.
The system uses the most restrictive setting when an access group lists more than
one role.
You must configure an Access Deny record to prevent user access.

27.Identify the security Policies and map them

Multifactor authentication policies/captacha policies/Lockout policies

user is required to verify their identity Multi-factor authentication policies with

a one-time password sent by SMS over a text message.
stop or slow a brute-force attack by forcing a challenge-response test Don
authentication failure.
stop or slow a brute-force attack by enforcing a waiting period after three failed
attempts

28.Which of the following statements about responsive breakpoints is true?

Responsive breakpoints rely on fixed widths.

Responsive breakpoint behavior changes based on the device brand.
By default, tables have two responsive breakpoints.
Custom responsive breakpoints are configured in App Studio.

29.Which two statements are true about insights? (Choose Two)

ou can transform sharable visualizations into data queries.

You can search for and select the fields that you want to include in an insight.
You can transform data queries into sharable visualizations.
You can edit application data directly in an insight.

30.All managers need to view the Employee vacation request report in thier manager
portal dashboards. Only managers have access to the reports.
which configuration do you perform to fullfill the requirements?
Add a report widget to the manager portal dashboard and then click publish.
Add a report to the public category and then add out of the box Reports landing
page to the manager portal.
Add a report widget to the manager portal dashboard and then click publish to
default
Create a new landing page on the manager portal with a new report saved in public
category

31.In the Answer area, select the appropriate accessibility role for each element.

Dropdown Control - Landmark, Document Structure, Component /Widget

Navigation Breadcrumbs - Landmark, Document Structure, Component /Widget
Column headers in a table - Landmark, Document Structure, Component /Widget

32.You need to correspondence into a language that is unavailable in the pega

language pack.
Which option satisfies the requirement?

Leverage translations services SOAP calls and enable records for translation
Configure a field value record that contains correspondence text
Create the translation file manually and include the rule in the application
ruleset.
run the localization wizard and add translations to Translation.html

33. You should consider using a field value when the list of allowed values is

updated often
shared across all case types
three or fewer items
mostly static

34. A developer configures a button with the action set as shown in the below :
Event - Click
Action - Refresh this section
Target : Section
data Transform : SetDefaultValues
Arrange the events flow:
The System applies a data transform
The System refresh the section
The Order ID Values is set to the value of the confirmation number if the
System confirms
the payment.
A user clicks the button

35. Match the following

Business report / Process report

Deliviries per month versus damaged goods

customer support cases handled per month
profilt margin by types of good sold monthly
sales training investment versus annual revenue
Average number of days for customer deliveries.

37. Which two statements about data records are True?

Data record requires external storage
Data record allows permissible values for data fields
Data record need unique, user generated ID's
Data record are displayed in a dropdown list by default.

38. A data page holds product information. The data page's Reload if older Than
field is set to 15 minutes.
The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.
When is the data page reloaded?

06:35
06:20
06:27
06:42

39.An international online car parts business wants customers to find parts for any
vehicle easily. You are asked to implement the following requirement: Customers
muse select a make, model, and year to initiate a vehicle-specific search.
How do you configure the data storage in the application to implement the
requirement?

Configure a data page to store the make, model, and year vehicle data.
Configure a connection to an external system of record that contains the make,
model, and year vehicle data
Configure a static list of the make, model, and year vehicle data.
Configure a local data storage of the make, model, and year vehicle data.

40. A disputed transaction case records account information using a page

property.
Account information is recored at the time case is created and does not update when
the case is further processed. Account information is stored in an external system
and accessed by the data page.
How do you configure the account information page?

Define a reference property that refers to the data page

Configure page property to refer to keyed data page
Select refer to data page on page property
Select copy from data page on page property

41. An Organization request the following behaviour for a case type that allows
customer to place orders for fullfillment.
when the customer logs in :
Application identifies the customer upon log in
Case types list the last 10 orders placed by the customers
Customer can select one of the previous 10 order as the basis of current order.

Match the following :

Previous order - Data pages
Customer Information - System pages
Current order - User pages

42. To qualify the instant loan , an applicant name must earn a monthly income of
at least GBP2000 and cannot exceed GBP2000 in total liability.
How do you enforce these restricitions when requesting an instant loan?
Use a validate rule to call two edit validate rules : one for income and one for
liability
use two edit validate rules : one for income and one for liability
use a single Validate rule with two conditions : one for income and one for
liability
use UI Controls to validate the entries in the income and liability fields.

43.which two requirements ensures that valid data is used in the case?

the data is locally sourced.

the data fits the business logic
the data is organized in the data type
the data is the correct field type

44.During testing , you notice that the send case status email step does not send
an email.
which work item do you create in Agile workbench to address this issue?

Status
Feedback
Bug
User Story

45.A survey is sent to a customer via email.How do you configure a solution to

ensure the email includes the Case ID for the survey?

Create a required field for the CaseID that must be entered by the user.
call the data transform to copy the case ID from pyWorkPage to the email.
Create a process using send email step allowing representatives to quickly add the
case id to the email.
use the insert property feature of the Send Email step to add the case id when
composing the message dialog.

46. On a service level, the passed deadline interval is measured from _________

when the assignment is ready for a user

the end of the goal interval
when a user begins the assignment
the end of the deadline interval

47. An order fullfillment case type allows a customer to update user profile
information during order placement stage.
the user profile consist of three pages.
Account ID and password
Customer contact information
A list of open orders with the status of each order.
How do you configure the case type to allow customers to update any of the user
profile pages at any time during case processing?

Add a set of optional actions to the case workflow.

Add an alternate stage to the case life cycle.
Add an optional process to the case workflow.
Add a button for each profile page to each assignment

48. A company often recieves multiple IT tickets for the same issue, such as "The
office Wi-Fi is down" .
You configure a duplicate search cases step to identify duplicate IT tickets.
What is the basic condition for the Search duplicate cases step?
Office location is Same.
Department is Same
Issue type is Same
Name of the submitter is Same.

49. Sales manager must be able to approve sales quote proposals by email and from
mobile device.
how to achieve this requirement?

Add an approve/reject step and enable email and mobile approval

Add an approve/reject step and send email step
Add an approve/reject step with mobile approval enabled and send email step
Add an approve/reject step and enable email notifications on the case type.

50. A case type for voice over request includes two task : Edit script and Record
Script.
Your team has been asked to route edit script task to editors and record script
task to actors.
which approach fullfill the requirement?

Create one new workqueue and split the task by type.

Create one work group for both personas and route to the work group
Create two new work group in Dev Studio that reference one work queue
Create two new work queues , one for editors and one for actors

51. The business process for an automobile insurance claim consists of the
following phases:
• Submission: The customer contacts a customer service representative (CSR) to file
the claim.
• Review: An adjuster reviews the claim, assesses the damages to each vehicle, and
provides an estimate of the cost of repairs.
• Repair: A third party performs the repairs on each vehicle, communicating with
the adjuster and customer as necessary.
• Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?

Review
Verification
Repair
Submission

52. Medical claim must be resolved within 5 days we must set ________ to 5 days

START
GOAL
DEADLINE
PASSED DEADLINE

53. An internal application currently grants 75 employees access to one of four

roles : Admin, Author , User and Manager
A new analyst that joins the company requires all the Author roles access but only
some of the reporting capabilities available to the manager role.
How do you satisfy the security requirement? (instead of author exam it was system
administraors)

Add the analyst to the manager role

Create a new analyst role with the required acccess
Update the author role to include required analyst reports.
add the analyst to both author and manager role

54. Which two usecases are supported by configuring a mobile channel in app
studio?

Grant access to application for a specific user

Set the width of application as 180 X 180 pixels
Configure a left swipe behaviour to open a message
Lock the application after 20 minutes of inactivity

55.ABC Bank Corp wants to create a mobile app experience for users and CSR's for
its Transaction dispute application.
of the following requirements ,which option requires you to configure distinct
mobile app channels?

the mobile app customizes currency units and date/time format according to the
location of the users.
Mobile app color palettes are different for users and CSR's
CSR's can create other case type instances on the mobile app.
the mobile app supports all mobile phone operating systems.

56. Which option follows best practices for naming a ruleset in pega platform?

Credit Check: 03-01-02

Expense: 01-02-05
Pega-Prod : 01-04-01
Grand-Corporation-Human-Resources-Department:01-01-03

57. Match the appropriate report type : Business or Process report

The number of Customer support request cases created per week.

Average duration and timeliness per assignment
Top 10 merchants with highest number of fraud cases.
Total Customer inquiry cases per state per product line