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SMA Unit 3

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0% found this document useful (0 votes)
24 views28 pages

SMA Unit 3

Uploaded by

handarilaza12
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Analytics

Action Analytics
• Action analytics is a type of data analysis focused on using data insights to drive
specific, actionable decisions and improvements. It involves collecting, processing,
and analyzing data to inform and guide actions that can optimize performance,
enhance user experiences, or improve processes.
• Proactive Approach: Unlike traditional analytics, which may just provide
descriptive statistics or passive insights, action analytics emphasizes actionable
insights that can directly inform decisions and strategies.
• Real-Time Data: Often, action analytics leverages real-time or near-real-time data
to enable immediate responses and adjustments.
• Feedback Loops: The approach often incorporates mechanisms for evaluating the
results of actions taken, creating a loop where data leads to action, action leads to
new data, and new data refines further actions.
• Use Cases: Action analytics is widely used in business sectors like marketing (e.g.,
campaign adjustments based on real-time user engagement), operations (e.g.,
inventory management), healthcare (e.g., clinical decision support), and customer
service (e.g., tailoring responses based on data-driven user needs).
1.Liking/Reacting
•Liking: Showing appreciation for a post, comment, or content by tapping or clicking the "like" button.
•Reactions: Using different emojis or icons to express emotions such as love, laughter, surprise, or sadness.
2. Commenting
•Leaving Comments: Adding text responses to posts or content, contributing to discussions or sharing opinions.
•Replying: Responding directly to other users’ comments within a thread.
3. Sharing/Retweeting/Reposting
•Sharing: Posting content from another source to one's own profile or feed to share it with followers.
•Retweeting (Twitter/X): Sharing someone else’s tweet to your own feed.
•Reposting: A similar action across platforms like Instagram or TikTok, where users share content to their own profile or
story.
4. Posting/Uploading Content
•Posts: Publishing text, images, videos, or multimedia content to a personal or business profile.
•Stories: Temporary posts that last for 24 hours, common on Instagram, Facebook, and Snapchat.
•Reels/Short Videos: Posting short-form video content to engage followers, popular on platforms like Instagram and
TikTok.
5. Following/Subscribing
•Following: Opting to receive updates from a person, page, or account in your feed.
•Subscribing: Committing to regularly receive content, often seen on platforms like YouTube.
6. Messaging/Direct Messaging (DMs)
•Private Messages: Sending direct, private communications between users.
•Group Chats: Conversations involving multiple participants.
7. Tagging/Mentioning
•Tagging: Including another user’s handle or account in a post or photo, linking them to the content.
•Mentioning: Referring to a user within a post or comment using their handle.
8. Hashtagging
•Using Hashtags: Adding a "#" followed by a keyword or phrase to categorize content and make it discoverable.
•Searching Hashtags: Finding posts or trends associated with specific hashtags.
9. Joining/Participating in Live Sessions
•Live Streaming: Broadcasting live video to followers.
•Participating in Live Events: Joining as a viewer and interacting through comments or reactions during a live
broadcast.
10. Saving/Bookmarking
•Saving Posts: Bookmarking or saving content to revisit later.
•Collections: Organizing saved content into folders or categories.
11. Reporting/Flagging Content
•Reporting: Alerting platform administrators to inappropriate or violating content.
•Flagging: Marking posts or comments for potential review.
12. Engaging in Polls/Surveys
•Voting: Participating in polls or surveys within posts or stories.
•Creating Polls: Posting questions with response options to engage the audience.
13. Collaborating/Inviting Co-Creators
•Co-Posting: Posting jointly with another user to share the content on both profiles.
•Inviting Collaborators: Allowing others to contribute content to a post or project
Action Analytics Tools
• An action analytics tool is a type of analytics software that goes beyond
just collecting and reporting data. Instead, it actively helps users make
decisions by turning insights into specific, actionable recommendations.
These tools are particularly useful in areas like digital marketing, customer
engagement, sales, and product management, where data-driven decisions
can significantly improve outcomes.
• Key features:
1. Data Collection and Integration: Collect data from multiple sources (e.g.,
social media, websites, CRMs, and IoT devices) and integrate it into a
unified platform for analysis.
2. Real-Time Analytics: Provide real-time insights to help users respond to
trends or issues as they happen.
3. Automated Insights and Recommendations: Use algorithms and
machine learning to generate recommendations for actions, based on
patterns in the data (e.g., suggesting a marketing strategy adjustment
based on customer behavior changes).
4. Goal Tracking and KPIs: Track specific business goals and KPIs to help users
measure the effectiveness of their actions over time.
5. Customizable Dashboards and Reports: Enable users to create dashboards
tailored to their unique needs, focusing on the metrics and KPIs most
relevant to them.
6. A/B Testing and Experimentation: Provide support for testing different
strategies or changes to assess what actions are most effective.
7. Predictive Analytics: Use historical data to forecast future trends, which
helps in planning and proactive decision-making.
Tools are:
Examples of action analytics tools include platforms like Google Analytics 4
(with its automated insights feature), Salesforce Einstein Analytics, Mixpanel,
Amplitude, and Adobe Analytics. Each of these offers a range of actionable
insights that can empower organizations to not just analyze data, but to act
on it effectively.
Types of Hyperlinks
• Hyperlinks are the primary method used to navigate between pages and
Web sites. Links can point to other web pages, web sites, graphics, files,
sounds, e-mail addresses, and other locations on the same web page.
When text is used as a hyperlink, it is usually underlined and appears as a
different color. There are four types of hyperlinks.
• Text hyperlink – Uses a word or phrase to take visitors to another page, file
or document.
• Image hyperlink – Uses an image to take visitors to another page, file or
document.
• Bookmark hyperlink – Uses text or an image to take visitors to another part
of a web page.
• E-mail hyperlink – Allows visitors to send an e-mail message to the
displayed e-mail address.
Types of Hyperlink analytics
Social Media Hyperlink Analytics

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