Agilysys InfoGenesis POS Terminal 12.3.7.8 Release Notes
Agilysys InfoGenesis POS Terminal 12.3.7.8 Release Notes
Terminal 12.3.7.8
Release Notes
Copyright © 2023 by Agilysys NV, LLC. All rights reserved. Neither this documentation
nor any portion of the contents of this documentation may be reproduced or transmitted Scope: Customer
in any form or by any means without the prior written permission of Agilysys NV, LLC.
This documentation may be changed at any time without notice. This documentation Document Revision Date: October 10, 2023
contains confidential information of Agilysys NV, LLC, which may not be used or further
disclosed without the prior written permission of Agilysys NV, LLC. All trademarks and
registered trademarks are the property of their respective owners.
Certified
Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Contents
Overview .................................................................................................................................... 4
Agilysys InfoGenesis POS 12.3.7.8............................................................................................ 5
Support Discounts with Employee Cards for RPOS PMS ...................................................... 5
Universal Desktop Settings............................................................................................. 5
Implementation at the POS Terminal .............................................................................. 7
Archive – Previously Released................................................................................................... 9
Agilysys InfoGenesis POS 12.3.7.6 Features ........................................................................ 9
Restrict Tips for Credit Card Tenders ............................................................................. 9
Support Restrict Auth for Reopened Checks Based on Tenders....................................10
POS Terminal Sign On Screen Updates ........................................................................11
MM Hayes Food Service Loyalty Updates .....................................................................12
Support Discounts with Employee Cards for RPOS PMS ..............................................12
QPC Certification ...........................................................................................................15
Japan Fiscal Enhancements..........................................................................................15
Agilysys InfoGenesis POS 12.3.7 Features ..........................................................................16
Download Packages from Azure Blob Storage ..............................................................16
Restricting Employee Login to the POS Terminal after Configured Time .......................17
Allow Employees to Transfer Gratuity to their Payroll Account ......................................20
Enhance Card Number Field for Everi Gift Card ............................................................26
Support Multiple Modifiers for Choice Groups................................................................27
Inquiry Name on Printed Chits .......................................................................................28
Quebec Fiscal Enhancement .........................................................................................28
Print Fiscal Details on Receipt .......................................................................................29
Arabic Language Support ..............................................................................................31
Support Automated Receipts for France Fiscal..............................................................39
Printing Selection Group Name in KP Chit and Receipts ...............................................42
Display Card Balance upon Authorization - RTP ...........................................................44
Support Offline Payments (Credit Cards) to Improve Transaction Speed ......................44
Data Dump for Mobile Devices ......................................................................................44
Display Special Instructions next to Corresponding Modifiers/Items ..............................46
Enhance to Display Drop-down List for Profile ID and Terminal ID ................................46
Loyalty & Promotions Enhancement ..............................................................................48
Enhanced to Print CPFSUB Tokens on Receipt ............................................................51
FreedomPay: Pass Token Type in Transaction Requests .............................................52
Support Displaying Device Notifications ........................................................................52
Support EFTPOS Card Transactions .............................................................................53
Manual Card Entry Support ...........................................................................................53
Check Type Prompt for New Checks .............................................................................54
Send Additional Details for RTP ....................................................................................54
Literals Support for POS Terminal .................................................................................55
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
October 10, 2023 | Copyright © 2023 by Agilysys NV, LLC. All rights reserved | Scope: Customer Page 3
Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Overview
This document provides information on the new features released and the list of issues in this
release for InfoGenesis POS.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Configure Tender
□ Navigate to Financials → Tender. The Tender form appears.
□ Select Add.
□ Create tenders with the following tender verification code:
▪ 130 (Interactive Account: XML lookup and charging)
▪ 131 (Interactive Room via XML (charging only))
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
October 10, 2023 | Copyright © 2023 by Agilysys NV, LLC. All rights reserved | Scope: Customer Page 6
Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Save.
This is an optional step. The functions can be accessed directly from the Functions screen
in the POS terminal. If not, they can be added to a custom screen.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select the tender. A screen requesting the employee’s account number appears. If only one
tender is available, the account number screen appears directly.
□ Swipe/tap/scan or enter the employee's account number. A maximum of 30 characters are
accepted as input.
A list of discounts appears if Terminal Option 1277 (Use best discount logic when processing
discount in ATPG and Order APIs) is disabled, and more than one discount is eligible for the
employee’s account. In the case of only one eligible discount, the discount is applied
automatically.
If Terminal Option 1277 (Use best discount logic when processing discount in ATPG and Order
APIs) is enabled, and more than one discount is eligible for the employee’s account, the highest
discount is applied.
Once the discount is applied, users cannot apply another discount by performing the Employee
Discount (#2066) or Pass Discount (#2050) functions.
The Employee Discount (#2066) or Pass Discount (#2050) function cannot be used on a
check with a partial tender or when the terminal is offline (red) state.
The function buttons are supported when the terminal is online (green) and partially online
(yellow) state.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
If the check is closed with multiple tenders, for which the Disable Auth to Reopened Check
option is enabled for one tender and disabled for another, the results vary according to the
selection of this checkbox. The following table shows different results:
Terminal Option Terminal Option 1318 Terminal Option 1299 Result
415 (Display (Preserve tip and (Allow tip addition into
tenders on a authorization amount in check financial without
reopened check) reopened check) any restrictions)
Enabled Disabled Disabled The tender that supports
auth appears with the
amount 0. User can use
Modify Auth function to
enter appropriate value.
Enabled Enabled Disabled The tender that supports
auth appears with the
corresponding amount
excluding the tip.
Enabled Enabled Enabled The tender that supports
auth appears with the
corresponding amount
including the tip.
Disabled Enabled/Disabled Enabled/Disabled The tender does not
appear.
Earlier, the profit center and store names were displayed in the same row with a separator in
between. With this enhancement, the profit center and store names are displayed in different
rows. This way, it is easier for the user to view the profit center and store names in case they
are large as opposed to having them in a single field.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Large store names and profit center names appear in their respective fields along with an
ellipsis.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Configure Tender
□ Navigate to Financials → Tender. The Tender form appears.
□ Select Add.
□ Create tenders with the following tender verification code:
▪ 130 (Interactive Account: XML lookup and charging))
▪ 131(Interactive Room via XML (charging only))
▪ 132 (Interactive Account: XML (lookup only))
▪ 190 (Interactive Account XML Real-time Posting)
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Save.
This is an optional step. The functions can be accessed directly from the Functions screen
in the POS terminal. If not, they can be added to a custom screen.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select the tender. A screen requesting the employee’s account number appears. If only one
tender is available, the account number screen appears directly.
□ Swipe/tap/scan or enter the employee's account number. A maximum of 30 characters are
accepted as input.
A list of discounts appears if Terminal Option 1277 (Use best discount logic when processing
discount in ATPG and Order APIs) is disabled, and more than one discount is eligible for the
employee’s account. In the case of only one eligible discount, the discount is applied
automatically.
If Terminal Option 1277 (Use best discount logic when processing discount in ATPG and Order
APIs) is enabled, and more than one discount is eligible for the employee’s account, the highest
discount is applied.
Once the discount is applied, users cannot apply another discount by performing the Employee
Discount (#2066) or PMS Discount (#546) functions.
The Employee Discount (#2066) or PMS Discount (#546) function cannot be used on a check
with a partial tender or when the terminal is offline (red) state.
The function buttons are supported when the terminal is online (green) and partially online
(yellow) state.
QPC Certification
InfoGenesis POS has been enhanced to support the latest SDK version (v1.5.14) for QPC 252
NFC reader.
Important Points
▪ The format of the tax summary is in accordance with the 0 decimal currency system used
by Japan. If the enterprise has a 2 decimal system, the values are multiplied by 100, 1000
for 3 decimal system, and 10000 for 4 decimal system.
▪ The tax is calculated on the total sale of all items with the same tax percent. and then
rounded. Tax is not calculated at the item level.
▪ Taxes are grouped by tax percentage in the summary, so if two taxes of different tax IDs
have the same percentage, they are summarized on the same line.
▪ Tax percentages with no basis and tax amounts are not displayed in the summary.
▪ The tax summary is displayed for tax inclusive items also.
▪ This integration supports VAT and Non - VAT modes. In Non-VAT mode, all items must be
tax inclusive.
▪ This integration does not support Inclusive Grat mode.
▪ An item must have only one tax percentage.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Tender Check
□ Log on to the POS terminal.
□ Open a check and add appropriate items.
□ Tender the check. The check is tendered, and a receipt is printed with the tax summary at
the bottom.
The tax summary is printed on the receipt when a check is refunded or reprinted as well.
This is applicable to all the existing customers (both SaaS and Traditional).
This URL is bidirectional (inbound and outbound) for a customer.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Existing Customers
For existing customers, the current process of downloading packages will remain the same for
the next 3 months or so. The network team at the customer site must utilize this period to work
on whitelisting the Azure Blob Storage URL in all the terminals and interface servers.
New Customers
New customers must whitelist the given Azure Blob Storage URL in all the terminals and
interface servers during the initial installation itself to avoid the failure of package download and
auto upgrade processes.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
▪ A new field, Employee Last Login Date, has been added to the Main tab of the
Employee form. When the employee logs in and logs out of the terminal, the last log in
date and time will be recorded.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
▪ A Reset option has been added next to Employee Last Login Date field to reset the
employee last login date and time. Users with edit permission to the Employee form can
use the Reset button. The following prompt will be displayed on selecting Reset. Users
must select Yes to proceed with the reset.
Important Points
▪ The employee last login time and date are recorded in the Employee Last Login Date
field under the Employee form in YYYY/MM/DD HH:MM:SS format.
▪ Employee last login date and time will be updated every time the user logs in.
▪ When Reset is done, the current date and time will be updated to the default value in the
Employee Last Login Date field.
▪ When the Inactive Employee checkbox is unselected, the Inactive Employee after field
will be read-only.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
If the gratuity or tip is withdrawn partially, the remaining amount is transferred to the employee’s
payroll account, and it is paid as a part of their paycheck. The IRS Tips and Gratuity report in
the Universal Desktop displays the gratuity and service charge amount withdrawn or transferred
to employee’s payroll account.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Yes. The Shift Reset wizard appears. It displays the Employee Selection prompt.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Self to reset the shift to the employee who is currently logged into the terminal or
Other to reset the shift to another employee. The Enter Employee ID field is enabled only
when Other is selected. After the employee ID is entered, the Tip Transfer prompt appears.
It displays the total tip amount available and allows the user to select the mode of transfer.
□ Enter the tip amount or percentage based on the selection and select Next. The Tip
Transfer prompt appears.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Enter the server ID and password. The user can enter their own employee ID or another
employee’s ID. A confirmation prompt appears. The subsequent tip transfer, gratuity
transfer, tip payout, and gratuity payout are credited to the server whose ID is given here.
□ Select Yes to confirm the tip transfer. The Gratuity Transfer prompt appears. It displays the
total gratuity available and allows the user to select the mode of transfer.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Enter the gratuity amount or percentage based on the selection and select Next. A
confirmation prompt appears.
□ Select Yes to confirm the gratuity transfer. The Tip Payout prompt appears. It displays the
tip amount available for the payout.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Enter the full or partial tip amount to be paid out and select Next. A confirmation prompt
appears.
□ Select Yes to confirm the tip payout. The Gratuity Payout prompt appears. It displays the
gratuity available for the payout.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Enter the full or partial gratuity amount to be paid out and select Next. A confirmation prompt
appears.
□ Select Yes to confirm the gratuity payout. The gratuity payout is complete, and the shift
reset is done successfully.
Updated Documentation: Configuring InfoGenesis POS; Using InfoGenesis POS 12.3.7
October 10, 2023 | Copyright © 2023 by Agilysys NV, LLC. All rights reserved | Scope: Customer Page 26
Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
is processed. The card number and the reference number are displayed at the check view.
During authorization of the check, the masked QR code is displayed alone.
Users can also refund a check with QR code at the terminal for Everi gift cards.
Updated Documentation: Agilysys InfoGenesis POS Integration with Agilysys Pay Gift Card
When the number of modifiers is more than 20, the modifier selection is displayed as:
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Important Points
▪ The QST number is displayed in the format 10 digits, letters TQ, and 4 digits.
▪ For Table mode operations, Compoir will be shown as N and in Counter mode, Compoir
will be shown as O in the logs.
▪ In Table mode, the earlier saved Numero ID and Date trans ID will be updated as
Reference in logs when that check is closed. The time displayed in the terminal and the
time under the barcode printed in the receipt are the same.
▪ In the logs, O is shown only for receipts printed using Duplicata or Reimpre functions.
▪ For receipts printed using Merchant Copy (# 2068) function button, Duplicata receipts will
be shown as O.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select the Merchant Copy (# 2068) to print a merchant copy of the closed check. A
merchant copy is printed.
Sample Merchant Copy Receipt
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Save.
Printing Receipt
Perform the following steps to configure printing a receipt in Arabic:
□ Navigate to Profiler → POS Terminal → Files.
□ Select Settings.ini from the Files drop-down list.
□ Navigate to the Hardware section.
□ Enter Courier New font in the Fontface field. Any other font would result in alignment
issues.
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Arabic Keyboard
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Settings View
About View
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Users can choose the preferred receipt and select Run Command to initiate printing. Receipts
are printed automatically for the terminals that are setup for France Fiscal.
Users can also schedule tasks alternatively in Scheduling → POS Schedule.
Three new tasks have been created in Scheduling → Task Setup to print receipts:
▪ SMU Archive Fiscal Request
▪ SMU Daily Fiscal Receipt
▪ SMU Monthly Fiscal Receipt
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
▪ SMU Yearly Fiscal Receipts must be scheduled using only the One Time option in the
Recurrence filter.
At the scheduled time, the request is sent to FiskalTrust via cashbox and after receiving the
response, receipts are generated automatically.
Updated Documentation: Agilysys InfoGenesis POS - France Fiscal Configuration Guide
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
This terminal option is disabled by default. Previously, this terminal option was used to print
selection group names on receipts only. After this enhancement, the same terminal option is
used to print selection group names on receipts and kitchen printer chits as well as display the
selection group name in the check view.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
For both Android and iOS devices, the data dump is extracted to the root of the InfoGenesis
POS folder (the folder set up at the time of installation).
The file name of the data dump is of the following format: app-dataYYYY-MM-DDTHH-MM-
SS.zip. For example, app-data2023-07-11T11-03-02.zip.
For effective space management, it is recommended to ensure the device has a minimum of
2GB free space for a dump, and the older data dump files, if any, must be deleted once
analyzed.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Select the Data Dump option to dump the data in the mobile device. A message, Data dumped
successfully, is displayed after the data is dumped.
Updated Documentation: Using InfoGenesis POS 12.3.7
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Universal Desktop will be displayed in the drop-down list. All the terminal IDs created in the
Universal Desktop are also displayed in the Terminal Number drop-down list when the Set
Term ID function is used in the terminal.
Users can search for a profile ID/terminal ID by entering the value in the corresponding fields.
Once the searched value is displayed, users must select that value and proceed. Otherwise, a
message, To register select valid profile ID/To register select valid Terminal ID is displayed.
Limitations
▪ Nexus mode is not supported for both Set Profile ID and Set Term ID functions.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
When the user logs in to the terminal whose terminal ID is 1 and reassigns the terminal ID to 2
using the Set Term ID function, or if re-run registration is performed, then terminal ID 1 appears
in the Terminal ID drop-down list only after a duration of 5 minutes.
Updated Documentation: Configuring InfoGenesis POS; Using InfoGenesis POS 12.3.7.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Item Item Price Flat Price Difference Discount applied Amount to be Paid
(Universal (Loyalty &
Desktop) Promotions)
Fried Rice $20 $15 $5 $5
Wonton $10 $15 N/A
Soup
Total $30 $5 $5 $25
If the prize amount configured in the Loyalty & Promotions system is higher than the item price
configured in the Universal Desktop, promotional discount is not applied.
The discount amount varies based on the status of Terminal Option 1284 (Give best discount
to guest while applying promotions).
▪ The best discount is applied if the terminal option is enabled as the highest priced items
on the check are considered for discount.
▪ The least discount is applied if the terminal option is disabled as the lowest priced items
are considered while calculating discount.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
The number of items chosen to calculate the discount is configured in the Quantity field of the
Prize menu in the Loyalty & Promotions system.
For example,
Terminal Item Item Price Flat Price Difference Discount New Price
Option (Universal (Loyalty & applied
1284 Desktop) Promotions)
Waffles $30 $20
Pancakes $25
BLT $23
Sandwich
Total $78
Enabled - Waffles $30 $20 $10
Highest Pancakes $25 $20 $5
Discount
Total $15 $15 $78 - $15 = $63
Disabled - Pancakes $25 $20 $5
Least BLT $23 $20 $3
Discount Sandwich
Total $8 $8 $78 - $8 = $70
For check level discounts, the discount is applied on the total eligible item price available on the
check.
Updated Documentation: Agilysys InfoGenesis POS Integration with Loyalty & Promotions,
eCash, Membership Interface
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Field Description
UsePayPosNotificationService When this field is set to true ( (all lower case), the terminal will
display a small notification window on the bottom right
whenever the payment device is in use. The default value is
false.
UsepayposNotificationservice field must be set to True in the serviceconfig.ini file.
Notification Window examples::
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
▪ On the Verifone P400 device, when a user enters an invalid card number or expiration
date the device does not display an error, but an error is returned to the POS terminal.
▪ On the Ingenico IPP350 device, when a user enters an invalid card number or expiration
date the device will display an error.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
This enhancement is only supported for tenders configured with Tender Verification 178
(Resort Payments (Linked CC)).
Tender Verification Code 230 (Stored Value) is not supported for this feature.
Updated Documentation: Agilysys InfoGenesis POS Integration with RTP Resort Management
□ Select the appropriate literal from the left pane or search using the search bar in the top right
corner. The left pane window displays only the list of existing literals in the POS terminal.
The form is auto populated based on the selection. For example, the Tap to create new
check literal is selected here.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Edit and make the preferred changes to the literal. Only Name, Description, and
Language Type are editable. For example, Tap to create new check can be modified to
Tap to create new order.
□ Select Save.
□ Navigate to Profiler → POS Terminal. The POS Terminal form appears.
□ Select Files tab and select Settings.ini from the File drop-down list.
□ Set IsUseMDBJsonFromCook value to True.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
▪ A new field, Passcode, has been added to the Main tab of under the Employee form
(Employees → Employee).
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
▪ A new terminal option, Terminal Option 1329 (Use passcode for employee sign on), has
been introduced.
Important Points
▪ The passcode must be unique for each employee.
▪ The passcode can be alphanumeric with special characters of length from 6 to 50
characters and is case sensitive.
▪ The Passcode field on the Employee form will be enabled only if the Allow passcode
for sign on checkbox is selected in the Enterprise form.
▪ Users can still sign on to the POS terminal using the Swipe Employee Card option, even
if Passcode option is enabled.
▪ The passcode cannot be changed using Change/Set Password (#1922) function button.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Field Description
Terminal Option 1329 (Use Select this option to use passcode of the employee to sign on
passcode for employee sign to the terminal. When this option is enabled, employee can
on) enter only the passcode. When it is disabled, the employee can
enter username and password. This terminal option overrides
Terminal Option 44 (Prohibits employee sign-on using
numeric keypad).
□ Select Save.
Configure Passcode
□ Navigate to Employee → Main.
□ Enter the Passcode in the Passcode field.
□ Select Save.
The following message will be displayed when a wrong Passcode is entered on the POS
terminal: The passcode is not valid. Try again.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Important Points
▪ Guest’s wallet balance is not displayed on the terminal for security reasons.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Configure Tender
Create a tender for each tender verify code that needs to be supported:
□ Navigate to Financials → Tender.
□ Under the Main tab, select Add and enter the preferred tender name.
□ Select Tender Verification Code 176 (Gift Card (without inquiry)) from the Verification
Code drop-down list.
□ Select the adapter name from the Adapter drop-down.
□ Enter the card code as PAYAW.
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Enter the card number manually. A waiting for response GIF appears.
The waiting response is timed for 120 seconds. This timer is not configurable.
An authorization prompt is sent to the guest’s account. The guest must login to their Pay.aw
mobile application and accept the request to process the transaction.
□ An authorization prompt is sent to the guest’s account. The guest must login to their Pay.aw
mobile application and accept the request to process the transaction.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
The guest’s account number is associated with the check and the reference number is
displayed in the check view.
Refund Check
□ Select the Closed Checks function button. The Check Number prompt is displayed.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Enter the check number and select the Refund Cls Check (#441) function. A confirmation
prompt appears.
□ Select Yes. The check is refunded, and the transaction amount will be reimbursed to the
guest’s Pay.aw wallet.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Important Points
eGiftify
▪ Gift Card Cash Out (#450) and Gift Card Transfer are not supported.
▪ Gift Card will be activated after funds are added.
Koin Wallet
▪ Issuing gift cards or reversing the issued gift cards are not supported.
▪ Gift card Return is not supported.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Configure Tenders
Create a tender for each tender verify code that needs to be supported:
□ Navigate to Financials → Tender.
□ Under the Main tab, select Add and enter the tender name.
□ Select the following tender verification codes from the Verification Code drop-down list and
create tenders.
▪ 176 (Gift Card (without inquiry))
▪ 177 (Gift Card (with inquiry))
▪ 179 (Gift Card Sale or Funding)
eGiftify
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select the terminal group to which the terminal belongs, from the left pane or create a new
terminal group and assign the terminal to the terminal group.
□ Select the Tenders tab.
□ Assign the configured tenders to the terminal group.
□ Select Save.
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Save.
Adding Gift Card Item to Screen
□ Navigate to Items → Screens.
□ Add the gift cards to the appropriate screen layout(s).
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Enter the card value and select Enter. The Card Number prompt is displayed.
□ Swipe the card or input the card number manually and select Enter. The Select Tender
prompt is displayed.
□ Select the required tender button (cash/card) to complete the transaction. The gift card is
sold.
It is not possible to tender a check using a gift card before it is sold to the guest.
Once the gift card is active for a guest, it can no longer be sold again to another guest.
The tax associated with the item is not applicable to the gift card. The gift card’s value is the
base price of the item.
In case, the base price of the item exceeds the maximum amount configured for the gift card,
an error message is displayed, and the sale does not happen.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Get Balance
The Get Balance function is used to check the balance available in the card.
□ Select the Get Balance (#333) function button. The Select Tender screen consisting of the
applicable tenders appears.
□ Select the tender for which the balance needs to be fetched. A prompt for the card number
appears.
□ Enter the card number. The gift card balance is displayed.
Add Funds
The Add Funds (#334) function is used to recharge the card holder’s funds.
□ Select the Add Funds function button. The Select Tender screen with the applicable
tenders appears.
□ Select the gift card to which funds must be added. A prompt the amount to be added
appears.
□ Enter the amount to be credited. A prompt for the card number appears.
□ Swipe the card or input the card number manually and select Enter. The Select Tender
dialog box consisting of the configured tenders appears.
□ Select the tender. The entered amount is credited to the card holder’s account and the Card
Credited prompt is displayed.
If the tender screen is cancelled while adding funds, the fund will be reversed.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Apply a tender configured with the Tender Verification Code 176 (Gift Card without
enquiry) or 177 (Gift Card with enquiry). The Card Number prompt appears.
□ Enter the gift card number and select Next. An error appears if the gift card is inactive. If
active, the gift card is associated with the check and the check is tendered.
□ Enter the closed check number in the prompt and select Enter.
□ Select Refund from the prompt displayed.
□ Select Yes to print the receipt, otherwise select No. The refund will be processed, and the
transaction amount will be reimbursed to the guest’s gift card.
The following functions can be used to refund a check.
▪ Refund Check (#48)
▪ Refund Cls Check (#441)
▪ Reopen Closed Check (#160)
▪ Closed Checks (#54)
Updated Documentation: Agilysys InfoGenesis POS Integration with Agilysys Pay Gift Card
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
The following gateways support capturing employee credentials when swiping employee cards
on payment devices:
▪ FreedomPay - If using Windows terminals, swiping employee cards functionality is
directly supported. However, if using Android or iOS devices (other than Moby/5500), the
device must be added as part of the terminal profile of an already existing Windows
terminal (running the Agilysys Pay gateway agent).
▪ Shift4 - If using Windows terminals, swiping employee cards functionality is directly
supported. However, if using Android or iOS devices, the device must be added as part of
the terminal profile of an already existing Windows terminal (running the Agilysys Pay
gateway agent).
Properties that do not have a Windows terminal can run the Agilysys Pay agent in a central
server and configure the IP of that server in the POS Terminal profile that the iOS and/or
Android terminal is mapped to. For more information, contact Agilysys.
Users must perform the following settings in the Universal Desktop:
Form & Field Setting
Payment Processing ▪ Create records for FreedomPay and Shift 4 gateways.
Type ▪ Select the profile created and choose the appropriate
payment gateway from the Type drop-down list.
Profit Center ▪ Select the appropriate profit center profile.
Payment Processing ▪ Select the payment gateways in the Payment Processing
drop-down list.
Terminals ▪ Assign the profit center to the appropriate terminal in the
Terminal Profit Center tab.
Terminal Option Group ▪ Enable Terminal Option 43 (Prevent use of barcode
scanner for employee ID input). Select this option to
prevent the use of a barcode scanner when the terminal
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
The additional information can be any detail associated with the item such as the ingredients or
calorie count. For example: Contains Nut or Extra Spicy.
The additional information must be configured as tags in the Universal Desktop. These tags
must then be assigned to the appropriate items.
□ In the Main tab, enter a suitable name for the tag in the Tag Name field. For example: Extra
Spicy. The maximum length allowed is 20 characters. If the tag name has more than 20
characters, up to 20 characters is displayed, and the rest are replaced with ellipsis.
□ Select Edit in the Image field to upload a suitable image for the tag. The file size must be
300*300, with a minimum resolution of 50* 50 and a maximum resolution of 1500*1500. The
file type must be .jpg or .png.
□ Select Save.
The Display as Filter and Display as Negative Filter options are not supported for this
feature.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Save.
□ Enter the basic and maximum calories for the item in the Calories/Energy field.
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select the Exit icon in the prompt to close it manually or click anywhere outside the prompt,
and it gets closed automatically.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Important Points
▪ The item information prompt appears in the Home screen and global search screen only.
It does not appear for items in the Header and Footer sections.
▪ The color of the scroller in the item information prompt changes as per the POS terminal
theme selected. This applies to Windows and Android devices only and not to iOS
devices.
▪ The values configured in the Font Size and Button Size fields in the Appearance tab in
the Settings screen are not applicable for the item information prompt.
▪ If image is not configured for a tag, it appears in the item information prompt with a default
placeholder image as shown below:
▪ The thickness of the scroller in the item information prompt cannot be increased using the
IncreaseScrollWidth field in the Settings.ini file.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
When the Smart Cook option is enabled, the SmartCook.exe program is triggered, and the
smart cook files are read by the POS terminal alongside the usual. json cook files. The JSON
Cook and LSR Cook options are enabled by default. If the Smart Cook option is not enabled,
the usual Json cook process happens instead of smart cook.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
▪ When this option is set to false, the configuration files are downloaded as a .zip file, and
there are chances that some of the files may be missing, and the Unable to download
configuration message appears when trying to launch the terminal. This is the default
setting.
This option is automatically enabled when the Smart Cook option is enabled. When enabled,
the smart cook process overrides the json cook process. If not, the smart cook process happens
alongside the json cook process as the Json Cook option is always enabled by default. The
user can enable or disable this option as required. However, it is mandatory that the Smart
Cook option must be enabled for this feature.
When downgrading from the POS terminal 12.3.7 to 12.3.6 version, users must prepare the
terminal data after disabling the Smart Cook checkbox and enable the Json Cook
checkbox. This prevents the POS terminal from crashing during downgrading.
Updated Documentation: Configuring InfoGenesis POS
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Important Points:
▪ The 86 icon overlaps the configured item image.
▪ The 86/Un86 icons in the Function screen, Quick Action screen, and Main screen
remain the same.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
▪ Items 86’d via the SMU command do not appear 86’d after reloading the terminal.
Updated Documentation: Using InfoGenesis POS 12.3.7
Limitation
Perform the following steps in the POS7303-II Customer Display utility if an alignment issue
occurs in the pole display:
□ Select Scan Device.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ If the terminal is open while performing the above steps, navigate to Settings → Hardware
→ Line Display and select the Reinit Hardware function to reinitialize the line display
device.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Similarly, the minimum disk space required to install the POS terminal application is set as 1
GB. If the user tries to install the POS terminal application when there is no sufficient disk
space, the Insufficient Disk Space prompt appears informing the user of the exact space to be
freed.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
different screens are, in turn, mapped to terminal groups in the particular profit center. So, when
items are searched, the terminal does not display items that belong to other profit centers.
Earlier, all items were displayed in the search result, irrespective of the terminal group
configurations. This terminal option is disabled by default.
Countdown Groups
Perform the following steps in the POS terminal to configure countdown groups:
□ Navigate to Jump Bar → Functions screen.
□ Select Countdown Groups. The Countdown Groups screen appears. It displays the
countdown groups based on Terminal Option 291 (Specify Countdown Group ID at
Terminal).
When Terminal Option 291 is enabled, all the profit centers mapped to the terminal in the
Universal Desktop appear as countdown groups. Among these, the countdown group that
represents the profit center that is configured in the Item Countdown Group (291) drop-down
list in the Terminal form appears with a green tick symbol. The green tick symbol
indicates that the countdown group is the default choice.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
The user can long-press the countdown group to view the Tracking Off/On options and the Set
Countdown Group option.
When Terminal Option 291 is disabled, only one countdown group that represents the primary
profit center assigned to the terminal appears. In this case, only the Tracking On/Off option is
available in the terminal and Set Countdown Group is not displayed. So, the green tick does
not appear in the countdown group. However, the primary profit center can be changed with the
Set Profit Center function in the terminal and its corresponding countdown group can be
viewed and edited.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
On clicking the countdown group, the Countdown Items screen opens with the list of items
configured for that countdown group.
Countdown Items
Perform the following steps in the POS terminal to configure countdown items:
□ Navigate to Jump Bar → Functions screen.
□ Select Countdown Items. The Countdown Items screen appears.
All items configured for a countdown group (Inventory → Item Countdown) appear with the
On-Hand, Warn, and Cutoff quantities.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Field Description
Item Search Bar Items can be searched by its Name or PLU.
Reload Reloads the page by fetching newly added items and the latest item
count from the database.
Tracked ▪ Enabled - Tracks the increment and decrement of the item
count.
▪ Disabled - Does not track the item count.
▪ Default - Tracking is disabled.
Add Items that are configured to different screens of the terminal can be
added.
Edit The On-Hand, Warn, and Cutoff values for items in the countdown
items list can be edited.
Delete The item can be deleted from the list.
Add Item
Perform the following steps to add the item to the countdown group:
□ Select Add.
□ Select the appropriate screen from the drop-down list in the top-right corner that displays all
screens configured for the terminal. The search bar can be used to find items associated
with the selected screen.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Edit Item
Perform the following steps to edit the item count:
□ Select the item.
□ Select Edit.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Edit the On Hand, Warn, and Cutoff fields with appropriate values. If the same on-hand,
warn, and cutoff quantities have to be entered for other items, select the checkbox and click
Apply.
Delete Item
Perform the following steps to delete the item:
□ Select the item.
□ Select Delete to delete the item. Select Delete All to delete all the items in the countdown
group. The following message appears when Delete All is selected: Are you sure want to
remove all?
□ Select OK.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Under the Main tab, select add and enter the adapter configuration name.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Save.
Configure Tenders
Perform the following steps to configure the tender:
□ Navigate to Financials → Tender.
□ Under the Main tab, select Add and enter the preferred tender name.
□ Select the Tender Verification Code 204 (Campus Card System – Other Funds) from the
Verification Code drop-down list.
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Enable Terminal Option 1319 (Read Campus Card number data from MSR track 1). When
this terminal option is enabled, campus card number information is read from MSR track 1
instead of track 2. By default, campus card information is read from track 2.
□ Select Save.
□ Select the appropriate tender. A screen requesting for the card number appears.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select the preferred tender configured with Tender verification code 204 (Campus Card
System – Other Funds). The Card Number prompt appears.
□ Enter the card number and select Enter. The check will be tendered.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Refund
Users can refund checks using the following functions:
▪ Refund Check (#48)
▪ Refund Cls Check (#441)
▪ Reopen Closed Check (#160)
▪ Closed Checks (#54)
□ Navigate to Functions → Refund Cls Chk. The Check Number prompt is displayed.
□ Select Yes. The check is refunded, and the amount is reimbursed to the guest’s card.
Updated balance is displayed at the check view.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Configure Tender
□ Navigate to Financials → Tender.
□ Create tenders with the following tender verification codes:
▪ 130 (Interactive Account: XML lookup and charging)
▪ 131 (Interactive Room via XML (charging only))
▪ 133 (Interactive Room via XML)
▪ 190 (Interactive Account XML Real-time Posting)
▪ 191 (Interactive Room XML Real-time Posting)
▪ 199 (Interactive Room via XML enhanced)
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Save.
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Field Description
Service_URL http://x.x.x.x/wso2wsas/services/InfoGenesis?wsdl
Replace x.x.x.x with the hostname of the system where the
ResortSuite web service is hosted.
□ Select Save.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
□ Select Room Number or Guest Name from the Type drop-down list.
□ Enter the input based on the selection and select Enter. The guest information is displayed.
□ Select Done. The check is tendered, and the charges are posted to the room successfully.
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
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Agilysys InfoGenesis POS Terminal 12.3.7.8 | Release Notes
Universal Desktop. Closed checks can be refunded till the time configured in the
RefundCheckExpiry(DD:HH:MM) field. The default value and the maximum value is 89:23:59
(Days:Hours:Minutes). When set to 00:00:00, no closed check can be refunded. When a user
tries to refund a check after the configured time, a message, Refund check not allowed after the
configured time, is displayed. The checked, however, will remain in the database and can be
viewed using Recreate Check in Utilities in the Universal Desktop. A scheduled order cannot
be restricted.
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