SACHIN J SHETTY

Sales Operations
Enterprising leader & planner with a strong record of contributions in streamlining operations, heightening productivity,
systems & procedures, aiming for assignments in Sales Operations; preferably in India/ International Locations

https://www.linkedin.com/in/sachinshetty-0ba5526/
[email protected] +91- 7022879155

PROFILE SUMMARY
❖ An accomplishment-driven professional with an experience of over 15 years (including international market experience in Canada &
Europe) in Sales Operations & Salesforce Effectiveness; rich working experience in multiple industries including Pharma, FMCD,
FMCG, Logistics & Medical Devices
❖ Hands-on experience in providing guidance about market trends, developing resources and tracking long-term sales data; proficient
in implementing new technologies as needed to support marketing and sales teams
❖ Proven track record in developing and monitoring smooth and effective sales process to provide growth opportunities for the
company; diligently assessed and organized data as well as provided support to the Accounting, Marketing, and Sales Teams
❖ Optimized forecasting to improve team productivity; established and communicated understandable sales goals; proficient in working
across various domains, business & budget planning, scheme management and implementing digital transformation initiatives
❖ Resourceful in using technologies/ tools like CRM (SFDC, MS Dynamics, CRM Next, Smiles CRM), SAP, Knowledge portal preparing
innovative KPI dashboards and achieving organizational objectives
❖ Analytical decision-maker & strategic thinker with impeccable capability to plan and meticulously execute short & long term plans of
the company; rich experience of working in multicultural environment

CORE COMPETENCIES
Sales Operations Strategic Planning & Execution Business Process Management

Project Management Leadership & Team Management Data Management & Analytics

Marketing Support/ Vendor

Digital Transformation Cross-Functional Coordination
Management

EDUCATION
❖ 2010: Post-Graduation & Diploma in Marketing Management
SOFT SKILLS Leader from IMT – Ghaziabad
❖ 2000: B.Com. from University of Mumbai
Problem Solver ❖ 2000: Diploma in Software. Specialisation in ASP, Oracle, SQL,
Java from Wintech Computers
Multi Tasker

CERTIFICATIONS
Critical Thinker
❖ 2008: ICE (IQP Crystal Excellence)
❖ 2007: IQP (Innovation Quality Productivity) - Silver belt
Planner

Team Management

Aug’14-May’17 ACHIEVEMENT
❖ Awarded as employee of the year for successful digital
transformation in 2010 at AkzoNobel

CAREER TIMELINE (RECENT 5)

Jun’09- Apr’11- Mar’15- Dec’16- Since

Apr’11 Sep’13 Nov’16 Sep’19 Sep’19

Since
Dec-22
 WORK EXPERIENCE
Since Sep’19, O&M Halyard India Pvt. Ltd., Pune; Designation: Manager-Sales Operations
Key Result Areas:
❖ Supporting the Sales Team with process improvement, measurement, tracking and analytics relevant to their functional areas; tracking
and analyzing key metrics including pipeline growth, win/loss rates, and quota attainment
❖ Owning the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; defining
and delivering techniques to improve the funnel performance for sales management
❖ Optimizing the company’s digital CRM, customer relationship management system to ensure there is clear and effective communication
between the sales team and clients
❖ Ensuring that contacts are moving through their company’s sales funnel smoothly; tracking conversion rates through each stage of the
funnel and analyzing pertinent data
❖ Developing sales reporting tools, driving business processes, creating workflow & reengineering, coordinating with the Sales, Marketing &
Finance, analyzing sales potential, setting targets, performing competitive analysis and designing sales incentive plans
❖ Working with the Sales leaders to provide data-driven input on future organizational goals; monitoring the processes, tools, and
technologies that support the Sales and Marketing teams of a company

PREVIOUS EXPERIENCE
Dec’16-Sep’19, Anheuser-Busch InBev / Accenture Solutions, Bengaluru; Designation: TL- Tech Sales Reporting
Highlights:
❖ Identified and improved reporting needs and opportunities enhance reporting on current sales trends and estimate future circulation sales
❖ Built, validated, and maintained reports to fulfill standard and ad-hoc requests from the customers, which include Business Management,
Sales Management, the sales force, and Finance
❖ Led Sales operations of AB – Inbev for Europe & Canada Zone; drove insights & recommendations on various KPI’s through multiple data
sources (SFDC, ERP)
❖ Executed continuous process improvement & exploring opportunities for automation of process and reduced 4 FTE’s

Mar’15-Nov’16, Akzonobel India Ltd., Performance coatings, Bengaluru; Designation: Manager – CRM & MIS
Highlights:
❖ Successfully executed Tablet and Web based CRM (MS Dynamics) for 6 business verticals (600 users); ensured 100% completion of training
in CRM for sales users, integrated various modules like Campaign Management, Service Management & Capex Management, reviewed SFE
KPI metrics, drove channel partner schemes

Apr’11-Sep’13, Arshiya International Ltd., Mumbai; Designation: Senior Manager – Sales CRM
Highlights:
❖ Successfully evaluated and selected CRM vendor rolled out Tablet and Web based CRM (CRMNext) for 7 business verticals (480 users),
ensured compliance, managed CRM budget, provided Pan India training, drove campaigns & generated healthy pipelines

Jun’09-Apr’11, Akzonobel India Ltd., Decorative Paints, Gurugram; Designation: CRM & Personnel Development – Manager
Highlights:
❖ Successfully executed Tablet and Web based CRM (SmilesCRM) for 1000 users, integrated various modules like Campaign Management,
Discount Management, Preview Services, Dulux PRO Knowledge Centre - virtual Knowledge, & Contractor Loyalty
❖ Led the conceptualization & managed the channel partners (contractor, dealers) rewards & recognition schemes with Total A&P budget:
15 Crores, integrated CRM application with SAP, set-up “Preview Centers” by appointing vendors

Sep’06-Dec’08, Novartis India Ltd., General Medicine, Mumbai; Designation: Executive – Field Force Effectiveness
Highlights:
❖ Executed Sales Force Effectiveness (SFE) strategy, identified core process improvement, designed incentives, built sales targets, provided
market research analytics
❖ Managed the implementation of NOVASTAR (IQP) Sales Analysis Tool across business units

Dec’00-Sep’06, STIEFEL India Pvt. Ltd., Mumbai; Designation: Assistant Mngr. – Sales Admin & MIS, Executive – Sales Admin & MIS
Highlights:
❖ Successfully evaluated and selected CRM vendor in roll-out Web based SFA for 2 business verticals (150 users); implemented SOP, focused
on SFE (Sales Force Effectiveness) through preparation of Sales Targets/ Budget Analysis/ ORG Analysis, ROI reports, PMP, Growth, and
Tgt vs. Ach reports, New Product Launch Feedback report, Ageing report on a daily basis from S&D tool
❖ Coordinated with the Regional Teams with SKU/ CFA wise forecasting; Conducted training sessions on S&D tool at all C&F’s

PERSONAL DETAILS
Date of Birth: 22nd July 1978
Languages Known: English, Hindi, Tulu, & Marathi
Address: C 201 Amarapolis, DN Parande Park Marg, Lohegoan, Pune – 411047
Passport Details: No. ; V6927528; Validity: 15/03/2032