© 2023. DNP Imagingcomm America Corporation. All rights reserved.

Rev: 20230831
Contents
Introduction .................................................................................................................................................................. 3
What is WCM-Plus .................................................................................................................................................... 3
Included in the Box ................................................................................................................................................... 3
Compatibility ............................................................................................................................................................. 4
Key Features .............................................................................................................................................................. 4
Getting Started .............................................................................................................................................................. 5
Quick Start ................................................................................................................................................................. 5
Connect to the WCM-Plus Hotspot ........................................................................................................................... 5
Printing ...................................................................................................................................................................... 5
WCM Print ............................................................................................................................................................. 5
AirPrint®/IPP.......................................................................................................................................................... 6
Wired Printing ....................................................................................................................................................... 6
Print Queue ........................................................................................................................................................... 6
Menu Review ................................................................................................................................................................ 7
Main Menu ................................................................................................................................................................ 7
Printers ...................................................................................................................................................................... 7
Device ........................................................................................................................................................................ 8
Device Info ............................................................................................................................................................ 8
Date/Time ............................................................................................................................................................. 8
Logging .................................................................................................................................................................. 8
Factory Reset......................................................................................................................................................... 8
Power .................................................................................................................................................................... 8
Software Version ................................................................................................................................................... 8
Software License ................................................................................................................................................... 8
Network Settings ....................................................................................................................................................... 9
Hotspot Settings .................................................................................................................................................... 9
Wi-Fi Connection ................................................................................................................................................... 9
Ethernet Connection ............................................................................................................................................. 9
Antenna Configuration ........................................................................................................................................ 10
System Settings ....................................................................................................................................................... 10
Login .................................................................................................................................................................... 10
WCM Print ........................................................................................................................................................... 10
Party Print ........................................................................................................................................................... 11
Page 1 of 25
 Settings ................................................................................................................................................................ 11
Borders ................................................................................................................................................................ 11
Archive Images .................................................................................................................................................... 12
Image Editing............................................................................................................................................................... 13
Crop / Rotate ........................................................................................................................................................... 13
Finetune .................................................................................................................................................................. 13
Filter ........................................................................................................................................................................ 14
Annotate ................................................................................................................................................................. 14
Borders ........................................................................................................................................................................ 15
Requirements .......................................................................................................................................................... 15
Uploading custom borders...................................................................................................................................... 15
Applying borders using WCM Print ......................................................................................................................... 16
Applying borders AirPrint®/IPP, Hot Folder, and SFTP printing .............................................................................. 17
Hot Folder ................................................................................................................................................................... 18
Hot Folder Printing .................................................................................................................................................. 18
To setup hot folders for iOS ................................................................................................................................ 18
To setup hot folders for Android ........................................................................................................................ 19
To setup hot folders for Windows ...................................................................................................................... 20
SFTP ............................................................................................................................................................................. 22
File Transfer Printing (SFTP for developers)............................................................................................................ 22
Sending files by SFTP ........................................................................................................................................... 22
Selecting images.................................................................................................................................................. 23
Known Issues ............................................................................................................................................................... 24
Acknowledgements ..................................................................................................................................................... 25

Page 2 of 25
Introduction
What is WCM-Plus
The DNP WCM-Plus is a device that allows wireless printing to any of the current DNP printers. Printing from
mobile devices (iPhone, iPad, and Android), Windows PCs and Tablets, and Macs can be done using the direct
printing feature (which allows cropping and basic editing), AirPrint®/IPP, Hot Folder, or SFTP.

The WCM-Plus portal is accessed when a device is connected using the hotspot or Ethernet connection and
provides access to all the controls and capabilities of the WCM-Plus.

When connected to a local WiFi network, the WCM-Plus provides internet access to anyone that is connected to
the hotspot. In addition, the “printers” will be available to any device that is connected to the same WiFi network.

The new WCM-Plus brings incredible speed along with other great features like Print Borders, Basic Editing
Capability, Hot Folder & SFTP Printing.

Easily connect multiple DNP printers to the WCM-Plus. Connecting different printer/media combinations will
provide added print size offerings.

Included in the Box

• The WCM-Plus device
• 5V3A Power Supply with USB-C connection.
• WiFi Dongle (already plugged into the WCM-Plus)
• Printer Cable
• Quick Start Guide

Optional: a high gain antenna can be purchased to improve connection to the local WiFi or improve the range
of the hotspot coverage. Compatible antennas include:

• TP Link Archer T3U Plus

DNP makes no guarantee of compatibility of other antennas. If you choose to use another antenna,
confirm it supports Linux operating systems.

WCM-Plus Power Adapter Printer Cable Quick Start Guide

Page 3 of 25
Compatibility
WCM-Plus compatibility includes:

• iPhones and iPads running iOS 14 and later • Android devices running Android 11 and later
• Microsoft Windows 10 and 11 • MacOS version 12 and 13

WCM-Plus supports all of the current DNP printers and select legacy printers, including:

• DS620A • DS-RX1HS
• DS820A • DS40
• QW410 • DS80

Key Features
• Easy Setup! WCM-Plus identifies the printer and media type so you do not need to setup printer instances
for each print size.
• Fast! The WCM-Plus uses powerful hardware to provide transfer speeds up to 10 seconds. (results may vary
due to variations in connected devices, WiFi traffic, file size, etc.)
• Crop/Edit Capability. When using the WCM Print feature you can crop and edit images for the best print
experience. Edit functions include color correction, filters, fit/fill, and drawing tools!
• Borders! Borders can be added to your prints from any of the printing methods. Custom borders can be
easily loaded, providing fun and unique frames or business branding to promote your business!
• Image Archive! Turn on image archiving to select pictures for reprints, additional edits, and downloads.
• Instant Reprint! The print queue includes a printer icon to reprint any of the last ten images directly from
the print queue.
• Changeable Antennas. WCM-Plus uses two WiFI antennas. One to connect to the hotspot and the other to
connect to a local WiFi network. Depending on your needs and the environmental conditions, the antenna
that is used for each connection can be switched. High Gain antennas can also be added improve coverage.
(high gain antennas are not provided or sold by DNP)
• Hard-Wire Printing. An Ethernet adapter for your mobile device can be added to provide a wired
connection from your device to the WCM-Plus using an Ethernet cable. This can be helpful in situations
where too much WiFi traffic interferes with the transfer of image data.
• Three USB Ports. Three USB ports are available for easily connecting three DNP printers simultaneously,
allowing a wide range of print sizes or redundancy to reduce media loading frequency.
• Hot Folder. Hot folders can be easily setup on iOS, Android, Windows, and Mac systems to drag and drop
images for fast and easy printing
• Print from Multiple Sources. Many devices can print to the WCM-Plus simultaneously, making the WCM-
Plus a great tool for parties and events.
• Party Print! Party Print is a subscription service from DNP designed for photobooth operators and event
photographers or venues to expand their product offering and allow event guests to contribute their
photos. WCM-Plus can handle the printing and slideshow features of Party Print!
• Admin Portal. Access the admin portal to manage all settings, controls, and features of WCM-Plus from any
mobile device, PC, or Mac that is connected to the WCM-Plus hotspot network.

Page 4 of 25
Getting Started
Quick Start
Plug in and power on your DNP printer.
NOTE: Make sure media is properly loaded in your DNP printer and there are no error lights flashing on the front of the printer.

Connect the WCM-Plus to your DNP printer with the provided USB printer cable. The WCM-Plus has three (3)
available USB ports, allowing three (3) printers to be connected directly to the WCM-Plus. Any open USB port can
be used.

WCM-Plus comes with a 5V3A power supply with a USB-C connector. Plug the power supply connector into the
USB-C port on the WCM-Plus.

Once the WCM-Plus boots, it will print a test page that includes a QR code for the hotspot SSID and printer info for
any printers that are connected.

Connect to the WCM-Plus Hotspot

You can connect to the WCM-Plus hotspot with an iPhone, iPad, Android, Windows, or Mac.

To connect to the WCM-Plus hotspot you can use the QR code that was
printed on the test page or go to your WiFi settings and select WCMPlus-
xxx.

SSID: WCMPlus-xxx (The last three digits are unique to

your WCM-Plus.)
Password: dnp12345
NOTE: Both the SSID (name) and password for the hotspot can
be changed in the Network Settings.
The first time you connect to the WCM-Plus, you are required to acknowledge and agree to the end user license
agreement (EULA).

Printing
WCM Print
Note: the following steps are for an iOS device and may be different from Android
or Windows.

Note: If you are using cloud storage for your photos, the WCM-Plus needs to be
connected to the internet using either WiFi or ethernet.

To access the WCM-Plus portal, scan the WCMPlus Portal QR code on the
test print or open a browser and enter 192.168.4.1 in the address bar.

The portal should open to the Printers menu, which also can be accessed
by tapping on the menu bars in the upper left corner and selecting WCM
Print.

Page 5 of 25
Tap the +Select Images button, select the images you wish to print, and tap
Add.

Select the desired print size from the drop-down menu above the preview
image.

Select the number of copies you wish to print.

See the image editing section for detailed information about the crop/edit
features

Tap Print.

AirPrint®/IPP

Open a picture from your photo gallery.

Tap the Share Icon (iOS) or the Menu Icon (Android).

NOTE: If you are using cloud storage for your photos, the WCM-
Plus needs to be connected to the internet using either WiFi or
ethernet.

Select Print from the menu and select the printer/print size
you want.

Tap Print.

Wired Printing

If you are printing from a mobile device such as a phone or tablet, it is possible to establish a wired connection.
You will need to purchase an Ethernet adapter that is compatible with your device. Connect an Ethernet cable
from the WCM-Plus to the mobile device with the adapter. Your device can now print from the WCM Print feature
or using AirPrint®/IPP.

This capability is especially beneficial to photobooth operators where WiFi is not a viable choice.

Print Queue

The print queue shows the last ten images that were sent to print using the WCM-Plus. The
print queue will indicate if a print is processing, has completed transfer to the WCM-Plus, or if
the print failed.

Re-prints can be made quickly and easily by tapping the printer icon in the print queue
thumbnail. If you wish to clear an image from the print queue, tap the trashcan to remove the
thumbnail.
Note: if you have Archive Images turned on, deleting images from the print queue does not remove them
from the image archive.

Page 6 of 25
Menu Review
Main Menu
The Main Menu is accessed from the menu bars in the upper left corner of
the screen

Printers
The printer menu provides a quick display showing the printer, media loaded
and remaining prints. If you tap on the printer, the dropdown menu provides
information about the printers, including:

• Printer serial number

• Printer Firmware version
• Printer Life Print Count
• Current Printer Status
• Access to Printer Settings
• Ability to Print a Test Page

Tap Printer Settings to access optional available ICM

Profiles, Finish Type, and available Print Sizes.

• ICM Profiles are available to support different

media types
• Finish Types allow you to select glossy, matte, or
any other available finishes.
• Print Sizes show all available print sizes available
for the loaded media. Check the print sizes you
want to be available when using the WCM. This can
help keep the menu from becoming cluttered with
print sizes that are not frequently used.

Tap Save to keep any changes.

Page 7 of 25
Device
The Device menu provides access to the WCM-Plus information and settings menus.

Device Info – provides system operating conditions that

can be helpful in assessing the system’s well-being,
including CPU usage, CPU temperature, RAM usage, and
Disk space in use.

Date/Time – these settings are helpful when viewing the

log files. The WCM-Plus does not have an internal battery
and cannot maintain time when not powered on. It will
register the correct time when it is connected to a WiFi
network.

Logging – In the event there are issues with the WCM-Plus,

accessing the logs can provide information that may lead
to an understanding of the situation. Get Log provides information from the current session and Get All Logs
provides information from the last 10 sessions.

Factory Reset – In the event the WCM-Plus stops working a Factory Reset
may be able to restore your device to original working condition. This will
install the version of WCM-Plus that was installed when it shipped. Factory
reset will delete any stored settings and images. You will need to connect to
the internet for the most recent updates.

Power – provides the option to Restart or Shutdown the WCM-Plus through

software instead of disconnecting power.

Software Version – provides the current software version

running on the WCM-Plus. When connected to the
internet, it will also indicate any available updates that can
be installed. Software updates can include feature
improvements or bug fixes. After tapping Update, you will
be asked to confirm the update. The update process will
take several minutes. During that time the WCM-Plus will
not be functional. Once the update is complete the WCM-
Plus will print a test print with the new version number for
confirmation.

Software License – This is the same document you were

required to agree to when first starting the WCM-Plus. It is available for you to review at any time.

Page 8 of 25
Network Settings
Hotspot Settings – allow you to connect your device directly to the WCM-
Plus. Both the hotspot SSID and password are case sensitive. The default
settings are:

SSID: WCM-Plus-xxx (xxx is a unique identifier for the WCM-Plus)

Password: dnp12345
Both the SSID and Password can be changed. Once you change either the
SSID or password, tap Set to save your settings. If you forget your SSID and
Password you can access the WCM-Plus using the QR code on the test print.

Print QR code is a convenient way to provide access to guests or

employees.

Wi-Fi Connection – allow a connection to a local Wi-Fi network for internet access while your
device is connected to the WCM-Plus. It also makes IPP (AirPrint®) possible for all devices
connected to the same network.

The pull-down under Wi-Fi will display the available local networks. Select the desired
network, enter the password for that network, and tap Join. Once the connection has been
established the IP address will be displayed for the Wi-Fi network.
Note: Wi-Fi networks that require an agreement page cannot be used with the WCM-Plus

Ethernet Connection - If an Ethernet cable is plugged into the WCM-Plus the IP address will be
displayed in the Ethernet Connection pull-down. An Ethernet connection will often increase
processing speeds and can eliminate interference on Wi-Fi channels.

Devices will be able to see available printers if the Ethernet connection is on the same
network as the Wi-Fi network the devices are connected to.
Note: The system may take a few seconds to detect network connection. This allows the WCM-Plus to
determine if the Ethernet connection is being used for networking or printing.

Page 9 of 25
Antenna Configuration – Antenna configuration allows you to switch the antenna that is used
for the hotspot and the antenna that is used for Wi-Fi. There are several benefits to this
feature.

• If either the hotspot or Wi-Fi signal strength are less that optimal, switching the
antenna configuration may provide a better connection.
• A high gain antenna can be purchased to increase range and connectivity.
(recommend TP-Link Archer T3U Plus, this device can be purchased from Amazon)
• If the external antenna is lost, the system will default to the internal antenna for the
hotspot connection

System Settings
Login – You can password protect access to the WCM-Plus admin portal.
Selecting the checkbox will prompt you for a username and password.
Default settings are:

Username: dnpwcm
Password: password
Note: both the username and password are case sensitive. The username and
password can be changed.

Tap Set to set the password protection.

Note: the username and password can be reset to the default username and
password from the login screen if necessary.

WCM Print – allows guest access to the Print function without providing access to the admin
portal. This activates the same login password requirement as above, but still allows access to
http://192.168.4.1/print. Selecting the WCM Print checkbox will prompt you for a for a
username and password. Default settings are:

Username: dnpwcm
Password: password

You can set the maximum number of images a guest is able to send to the WCM-Plus at a time.
You can also print a QR code for guest access to http://192.168.4.1/print.

Page 10 of 25
Party Print – If you subscribe to Party Print (www.partyprint.com) you can use WCM-Plus to
manage printing and slideshow displays. Selecting the checkbox for PartyPrint will provide an
activation code that will associate the WCM-Plus with the Party Print system. Selecting the
checkbox for Slideshow allows a TV/Monitor to be connected to the WCM-Plus using a micro-
HDMI to HDMI cable and present a slideshow from Party Print events.

Settings – provides controls for turning the test page on or off, selecting the unit of measure,
and the Theme (look) of the WCM-Plus admin portal.

Select the Print welcome page checkbox to print a startup “test” welcome page and unselect
the checkbox if you do not wish to print the welcome page. This page provides a color print to
confirm the printer is configured correctly, a QR code to easily connect to the WCM-Plus
hotspot, the printer status of each printer connected to the WCM, and a second QR code to
easily connect to the WCM-Plus admin portal.

Unit lets you choose how you prefer to see print sizes, whether in inches or centimeters

Theme provides several selections for how the WCM-Plus portal looks, including a dark theme.

Borders – provides several border options to select from.

Borders are available in the WCM Print feature, but when
selected here will apply the selected border to prints using
AirPrint®/IPP or Hotfolder.

Tap Select Border to choose from several available

borders. You must select the print size that will be used
and choose a border in both portrait and landscape
orientations. Tap the icon to preview the border. Tap
the icon to delete a border. Tap the border to select and
then save .

Custom borders can be added and are applied as an overlay.

See the Borders section for detailed information about borders.

Page 11 of 25
Archive Images – Select the checkbox to store all the images from each
session on the WCM-Plus. Once the checkbox is selected you will have an
option to set the number of days you would like the WCM-Plus to store the
images, between 1 and 30.

Depending on the file size, the WCM-Plus can store up to 2000 images. If the
number of images nears the capacity of the WCM-Plus you will receive a
warning that images should be cleared from memory.

Tap View Images to see the archive gallery. You can reprint images as
needed, download them to a USB drive (inserted into the WCM-Plus), or
delete the image(s).

From the gallery you can select one or all images to delete or save to a USB drive. You can
select up to ten images for reprinting.

Page 12 of 25
Image Editing
Images can be edited in the WCM-Plus portal when using the WCM-Print feature.

On the Printers Menu select WCM Print and + Select Images

Images can be selected from your Photo Library, from your Camera, or from Files.

This will add the picture to the edit gallery.

Tap the pencil icon to enter the edit menu

The edit menu allows you to crop and rotate images, apply image controls, add filters, and annotate images.

Crop / Rotate

Selecting the crop icon provides the ability to crop or rotate the image

To crop the image, select Scale and either drag the crop corners, pinch the
image, or move the slider to adjust the size.

Tap the check mark in the upper right corner to save or select another edit
tool to make additional adjustments.

To rotate the image, select Rotation and use the slider to rotate the image
to the desired position.

Finetune

Selecting the Finetune icon provides the ability to adjust the following color controls:

• Brightness
• Contrast, Saturation
• Exposure
• Temperature
• Gamma
• Clarity
• Vignette

Each element can be adjusted with the sliders.

Tap the check mark in the upper right corner to save or select another edit tool to make
additional adjustments.

Page 13 of 25
Filter
Selecting the Filter icon provides the ability to add filters like:

• Enhanced
• Greyscale
• Sepia

Tap to select the desired filter.

Tap the check mark in the upper right corner to save or select another edit tool to make
additional adjustments.

Annotate

Selecting the Annotate icon opens tools to mark or add text to the
image.

Tools like the Sharpie and text allow you to add messages to the
pictures.

Tap the check mark in the upper right corner to save or select another
edit tool to make additional adjustments.

Page 14 of 25
Borders
Borders refer to an overlay that can be applied to prints. Borders can be a frame that is printed around the picture
or a business logo to promote your business. The WCM-Plus has a few ready to use borders that can be selected,
and custom borders can be created and uploaded.

Requirements:
File type: Files must be saved as .png to support transparency. Borders are overlays so there must be a
transparent area to allow the picture to show.

File Size: Border files need to be sized to match each print size that will be used. Picture orientation also needs to
be considered, each border template should include a portrait and landscape orientation.

Basic print sizes are:

Print Size Portrait pixel size (300 dpi) Landscape pixel size (300 dpi)
4x6 1200 x 1800 1800 x 1200
5x7 1500 x 2100 2100 x 1500
6x8 1800 x 2400 2400 x 1800
8 x 10 2400 x 3000 3000 x 2400
8 x 12 2400 x 3600 3600 x 2400

Custom borders can be created in Photoshop or other graphic editing software that supports transparent layers.
Borders can include other overlay images such as your company logo.

Uploading custom borders:

Once you have created the custom borders, save them on the device you are using to access the WCM-Plus portal.

From the WCM-Plus portal menu, tap System Settings and Borders and then
tap Add Border.

Page 15 of 25
To add a border, choose the category you wish to use followed by the print
size the border will be applied to. In the Landscape section, tap + File to
select the custom border that was created for the landscape orientation.
Follow the same process for the Portrait section but select the file that was
created for the portrait orientation.

Once the borders have been added, tap or click the Save icon on the lower
right of the screen.

Once the border has been saved it can be applied two ways. Either by using
the Edit feature in WCM Print or by choosing Select Border in the System
Settings/Borders menu.

Applying borders using WCM Print:

Open WCM Print under Printers Menu

Tap + Select Images and choose pictures from the photo gallery, the camera,
or from files.

Tap the Border icon to see the available borders.

Select the border of choice and tap the Save icon in the lower right of the
screen.

The picture with the border will be previewed. Tap Print to send the image to
the printer.

Page 16 of 25
Applying borders AirPrint®/IPP, Hot Folder, and SFTP printing:
Go to the System Settings/Borders menu

Tap Select Border to see the available borders.

Choose the print size you will apply the border to.

Choose the orientation (Landscape or Portrait)

Tap the icon to preview the full border.

Tap the border to choose the one you want to use and tap
the Save icon in the lower right of the screen.

Follow steps 4~6 for the other orientation.

All prints that are sent from AirPrint®/IPP, Hot Folder, or SFTP will have the chosen border applied.

Page 17 of 25
Hot Folder
Hot Folder Printing
Setting up a hot folder allows image files to be placed in a specific folder which automatically sends the image to
print a specific size and a specific printer. A hot folder can be set up for iOS, Android, Mac, and Windows.

To use a hot folder the device must be connected to the WCM-Plus hotspot and have a DNP printer connected to
the WCM-Plus.

To setup hot folders for iOS

1. Connect the iOS device to the WCM-Plus hotspot.

2. Open the Files app on your iPad or iPhone

3. Tap the circle with three dots and then tap “Connect to Server”

Enter 192.168.4.1 and tap Connect

Connect as Registered User and enter the name and

password:

• Name = dnpwcm
• Password = dnp12345

Page 18 of 25
This will show the shared network folder: dnpwcm. Open the dnpwcm folder
to see the hot folders. There will be a hot folder for each available print size.
You can copy image files into the desired print size folder, and it will print on
the first available printer that supports the desired print size.

If you have multiple printers connected to the WCM-Plus and want the print
to go to a specific printer, open the print size folder to see the connected
printer. You can copy image files into the printer folder, and it will print the
desired print size on the specified printer.

To setup hot folders for Android

1. Connect the Android device to the WCM-Plus hotspot.

2. Open the My Files app and scroll down and tap Network storage and
Add network storage.

3. Select DNPIMAGE (it may take a few seconds to appear)

4. Enter the username and password
• Name = dnpwcm
• Password = dnp12345

Page 19 of 25
 This will show the shared network folder: dnpwcm. Open
the dnpwcm folder to see the hot folders. There will be a
hot folder for each available print size. You can copy image
files into the desired print size folder and it will print on the
first available printer that supports the desired print size.

If you have multiple printers connected to the WCM-Plus

and want the print to go to a specific printer, open the
print size folder to see the connected printer. You can copy
image files into the printer folder and it will print the
desired print size on the specified printer

Return to the primary page in My Files and select the Images folder.

Tap and hold the image(s) you want to print and tap Copy (or Move)

Return to the dnpwcm folder and select the print size folder

Tap Copy Here (or Move Here) to drop the image file(s) in the hot folder

To setup hot folders for Windows

Connect the Windows device to the WCM-Plus hotspot.

Click on the Start Menu, type run, and enter

Enter \\192.168.4.1 and click OK to open the shared folders

Double click the dnpwcm shared network folder to access the hot folders.

You will need to enter your network credentials

Name = dnpwcm

Password = dnp12345

There will be a hot folder for each available print size. You can drag-and-drop or
copy image files into the desired print size folder and it will print on the first
available printer that supports the desired print size.

Page 20 of 25
If you have multiple printers connected to the WCM-Plus and want the print to go
to a specific printer, open the print size folder to see the connected printer. You can
drag-and-drop or copy image files into the printer folder and it will print the desired
print size on the specified printer.

Page 21 of 25
SFTP
File Transfer Printing (SFTP for developers)
Using an SFTP program like WinSCP or FileZilla, users can have files sent to a hot folder for direct printing. (The
screenshots below are from WinSCP and may not be the same in other programs.)
Hostname =192.168.4.1
Port = 22
Username = dnpwcm
Password = dnp12345

Sending files by SFTP

Files can be sent to a specified print size.

If there are multiple printers connected to the WCM, placing

images in the print size folder will send prints to the first
available printer.

If a specific printer needs to be specified, open the print size

folder, and select the desired printer.

Note: WinSCP has a setting that is enabled by default that

transfers files larger than 100kb to a temporary file name, with
the .filepart extension, and then renames the file. This should be
disabled for the WCM to function correctly. To disable this
setting go to Options, preferences, select Endurance in the
Transfer tree, and disable the setting for "Enable transfer
resume/transfer to temporary file name for"

Page 22 of 25
Selecting images

Images can be selected in WINSCP by

selecting the folder containing the images on
the "home" directory (left side of the
screen). The images can be dragged and
dropped to the appropriate WCM folder
(right side of the screen).

Page 23 of 25
Known Issues
Phones that save images in heic (high efficiency image container) format send the image to the WCM
that will not allow the WCM-Plus to see the actual size of the picture. Because of this the printed picture
may have white edges because the WCM-Plus cannot properly crop the image.
There are two options to address this condition.
1. Go to the camera settings and select Most Compatible as the format. This will save images as .jpg and the
WCM can correctly see the edges of the image and crop to fill the print size.
2. Resize the image to the correct print size before sending it to print. This can be done in the WCM Print edit
feature
a. Select the desired image in WCM Print and choose the pencil icon to edit the image.
b. For 4x6 prints select the crop tool and select 4:6 for portrait and 6:4 for portrait. Drag the edit buttons to
include the desired print area and save.
c. If another print size is wanted, select the resize tool and enter the pixel size for the desired print. Pixel size
can be calculated by multiplying the print size in inches by 300dpi. So, a 5x7 print size will be 1500x2100
pixels. Tap the lock icon to unlock the aspect ratio and enter the correct sizes.
d. You can also use native edit tools in the phone’s gallery to select the correct aspect ratio.

Aspect ratios are as follows:

4x6 = 2:3
5x7 = 5:7
6x8 = 3:4
6x9 = 2:3
8x10 = 4:5
8x12 = 2:3
Square = 1:1

Page 24 of 25
Acknowledgements
The ICC profiles provided by DNP Imagingcomm America Corporation are prepared using the technology of XRite,
Incorporated. YOU ACKNOWLEDGE YOU HAVE READ AND UNDERSTAND THIS AGREEMENT AND AGREE TO BE BOUND BY ITS
TERMS. YOU FURTHER AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT
BETWEEN YOU AND LICENSOR, AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY
OTHER COMMUNICATIONS RELATING TO THE SOFTWARE ADDRESSED IN THIS AGREEMENT.

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