Job Description - AI ML Engineer

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Job Description - AI ML Engineer

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Uploaded by

akhilrajsasikala92

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Job Description: AI/ML Engineer (Chatbot Development and

Automation)
Location: Remote
Experience: Minimum 4 Years in AI/ML Development
Position: Full-Time
Start Date: Immediate Joiners Preferred

Role Overview

As an AI/ML Engineer, you will be responsible for developing and enhancing chatbot
functionalities with a focus on automation and interaction optimization. You will work closely
with cross-functional teams to design intelligent systems, integrate AI/ML models, and create
seamless customer interactions. This role offers the opportunity to work on impactful projects
that transform banking services and beyond.

Key Responsibilities

Chatbot Development & Enhancement

• Design, develop, and maintain AI-driven chatbot solutions with advanced automation
capabilities.
• Implement and optimize NLP algorithms to enable natural and dynamic customer
interactions.
• Build and refine conversational flows, ensuring accuracy, responsiveness, and user
satisfaction.

Automation Process Integration

• Develop automation scripts to enhance chatbot functionalities for banking applications.

• Leverage AI/ML to improve the efficiency of customer interactions, reducing manual
interventions.
• Create scalable automation frameworks to streamline chatbot processes across
applications.

www.talksandtalks.ai | [email protected] | +447506463918

Talks & Talks Technologies Ltd, International House, 36-38, Cornhill, London, England, EC3V 3NG
Data Engineering & Model Optimization

• Work with structured and unstructured data to train, test, and deploy AI/ML models.
• Ensure high performance and accuracy of chatbots by continually fine-tuning models.
• Manage and utilize SQL and NoSQL databases to support chatbot interactions and data
storage.

System Integration & Deployment

• Integrate AI/ML models with chatbot platforms for seamless functionality and scalability.
• Collaborate with DevOps teams to deploy chatbot solutions within CI/CD pipelines.
• Ensure smooth integration of chatbots with APIs and external systems.

Quality Assurance & User Feedback

• Conduct extensive testing to ensure chatbot reliability and robustness under various
scenarios.
• Gather and analyze user feedback to refine chatbot capabilities and enhance customer
satisfaction.
• Implement error-handling and fallback mechanisms to ensure uninterrupted
interactions.

Collaboration & Cross-Functional Coordination

• Work closely with product managers, developers, and business stakeholders to align
chatbot development with business goals.
• Provide technical expertise and guidance to improve project outcomes.
• Contribute to the documentation and sharing of best practices in chatbot development.

Qualifications

Educational Background:

• Bachelor’s degree in Engineering, Computer Science, or a related field (preferred).

www.talksandtalks.ai | [email protected] | +447506463918

Talks & Talks Technologies Ltd, International House, 36-38, Cornhill, London, England, EC3V 3NG
Technical Experience:

• Minimum of 4 years of experience in AI/ML development with a focus on chatbot

technologies.
• Proficiency in Python, TensorFlow, PyTorch, and other AI/ML frameworks.
• Hands-on experience with NLP libraries such as Rasa, Dialogflow, spaCy, or BERT.
• Strong knowledge of databases, including SQL and NoSQL, for data management and
interaction tracking.
• Expertise in developing and testing automation scripts to enhance chatbot performance.

Preferred Skills:

• Familiarity with AI-powered solutions for banking or financial applications.

• Understanding of cloud platforms (AWS, Azure, Google Cloud AI) and containerization
tools (Docker, Kubernetes).
• Experience integrating chatbots with APIs and third-party platforms.
• Knowledge of DevOps practices and CI/CD pipelines for AI/ML deployment.

Soft Skills:

• Strong problem-solving abilities and attention to detail.

• Excellent communication and collaboration skills.
• Ability to work in an agile and remote team environment.

Why Join Us?

• Collaborate on innovative projects that redefine chatbot technologies and automation.

• Work with a passionate and diverse team in a flexible, remote environment.
• Opportunity to make a tangible impact on banking services and customer experience.
• Access to cutting-edge tools and resources for AI/ML development.

www.talksandtalks.ai | [email protected] | +447506463918

Talks & Talks Technologies Ltd, International House, 36-38, Cornhill, London, England, EC3V 3NG
How to Apply
If you are excited about transforming chatbot technologies and automation processes, we’d
love to hear from you! Please send your updated resume, portfolio, and a brief cover letter to
[email protected].