10/8/24, 6:58 AM Course Profiles - The University of Queensland

Course Profiles

Printed: 8 October 2024 at 6:58 am

This printed course profile is valid at the date and time specified above. The course profile may be subject to change during the semester - the online version
is the authoritative version.

MGTS7610 - Management Communication

Semester: Sem 1 2024 | Administrative Campus: St Lucia | Mode: In Person

Printed: 08 October 2024, 08:58 am

This printed course profile is valid at the date and time specified above. The course profile may be subject to change during the semester - the online
version is the authoritative version.

1. General Course Information

1.1 Course Details
Course Code: MGTS7610

Course Title: Management Communication

Coordinating Unit: School of Business

Semester: Semester 1, 2024

Mode: In Person

Level: Postgraduate Coursework

Delivery Location: St Lucia

Number of Units: 2

Contact Hours Per Week: LEC 1 Hour/ Week TUT 2 Hours/ Week

Incompatible: MGTS7602

Course Description: The course will develop written and spoken skills. Students will enhance their writing by learning about and applying skills of
paragraph development, 'Plain English' style, and the syntactic structure of clauses and phrases. Students will apply these skills in business contexts
(for example: reports, proposals, letters) and academic contexts (the research paper and case study). Speaking skills will be enhanced by
understanding and applying oral communication in impromptu and formal speaking (the 5 minute 'pitch').

Assumed Background:

UQ Business School assumes all students have the English language competency needed to complete this course.

If you speak English as an Additional Language, please consider taking English for Academic Communication (EAC).

EAC is a free course, designed to fit around your UQ degree.

Completing an EAC workshop series can contribute towards the UQ Employability Award (https://employability.uq.edu.au/award).
You can sign up for EAC (https://uqcollege.uq.edu.au/study-options/english-courses/eac) with The University of Queensland College.

1.2 Course Introduction

Communication is important in the workplace and at University. It builds knowledge and coordinates action. It helps us to perform our roles
appropriately and relate with one another.

This course will help you understand business and academic contexts, and think about how you communicate in both of those contexts. It will
introduce you to key written and spoken genres used in the workplace, and help you produce academic genres for the UQ Business School. During
this course, you will also consider corporate social responsibility, focusing on human rights and environmental sustainability

IMPORTANT INFORMATION ABOUT THIS COURSE:

1) Each week, you should attend ONE Lecture (1 hour) and ONE Tutorial (2 hours).

Choose EITHER the Monday 8am Lecture OR the Tuesday 1pm Lecture
you MUST attend the same Lecture every week.
you can review the Lecture materials via Online Learning Modules available on Blackboard.

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Tutorials start in Week 2 - sign up for a Tutorial that meets AFTER your Lecture
you MUST attend the same Tutorial every week.
you MUST attend a Lecture and/or complete the OLM BEFORE your Tutorial
Lectures are recorded. Tutorials are not recorded.
Tutorials give you an opportunity to practice Lecture materials and prepare for the assessment tasks.
At the end of every Online Learning Module (OLM), you can find a Tutorial Exercise -
you MUST complete the OLM Tutorial Exercise BEFORE attending your Tutorial.

2) During this semester, you will be asked to complete the UQ MOOC ACE101X "How to write an essay"

You are expected to complete ACE101X before the end of semester: particular modules are required preparation in Weeks 6 & 11.
ACE101X is free for all MGTS7610 students
You can access ACE101X via Blackboard
Use the coupon provided to gain access to the "Verified" version of this MOOC, which will allow you to earn an additional credential.
The final exam for this course will assess material presented in regular classes, as well as via ACE101X.

3) You MAY NOT take photographs (or any other digital recording) during Lectures or Tutorials.

UQ does not allow students to make their own recordings of Lectures or Tutorials (3.20.06 Recording of Teaching at UQ
(https://ppl.app.uq.edu.au/content/3.20.06-recording-teaching-uq#Procedures))
All MGTS7610 Lecture materials are available via the OLMs.
Powerpoint slides will NOT be circulated, but some Tutorial Exercise "answer sheets" will be posted to Blackboard after all of the week's
tutorials have met.

Course Changes in Response to Previous Student Feedback

MGTS7610 will be returning to "live" Lectures this semester, for the first time since Semester 1, 2022.

Due to public health restrictions related to the COVID-19 pandemic, Online Learning Modules (OLMs) were developed and used in
MGTS7610 between Semester 2, 2022 and Semester 2, 2023.
Because student feedback for the MGTS7610 OLMs has been positive, these modules have been updated to support our live lectures.
Because the MGTS7610 OLMs include all of the Lecture materials, you can use them
when completing your assessment tasks and studying for the final exam.
if you need to miss a Lecture (they are easier to scroll through than the Lecture recordings).

Further changes to MGTS7610 are being introduced this semester in response to

1) The 2024 calendar Some course content has been rearranged and will be taught in different weeks.

The use of generative AI will be permitted in MGTS7610 for the first time this semester.
2) The widespread availability of generative AI
(e.g., ChatGPT) You may use AI for Assignments 1 and 2 (business communication).
However, academic writing will be assessed under exam conditions, without the use of AI.

In previous semesters, MGTS7610 taught and assessed academic writing, alongside business communication.

Starting in S1, 2024, UQ's Massive Open Online Course (MOOC) titled ACE101X "How to Write an Essay" will be required
3) The availability of two new UQ Academic preparation for Weeks 6 & 11.
Writing MOOCs This MOOC is an excellent guide to academic writing and will be helpful for all students (not only those who speak
English as an Additional Language).
If you are planning to complete an original thesis as part of your degree, you should also take ACE201X "How to Write a
Thesis."

1.3 Course Staff

Course Coordinator: Dr Kate Power

1.4 Timetable
Timetables are available on the UQ Public Timetable. (https://my.uq.edu.au/public-timetable)

Additional Timetable Information

1. TUTORIALS

Teaching staff do not have access to the timetabling system to help with tutorial allocation.

Please do NOT ask the Course Coordinator or other staff for help with joining a tutorial.
If you need help with your timetable and/or allocation of classes, please email [email protected]
(mailto:[email protected]) from your UQ student email account with the following details:
Your full name
Your student ID
The course code (MGTS7610)

2. SCHEDULE ADJUSTMENTS

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2.1 Two of our lectures will be "flipped" classes: Weeks 6 (starting 25 March) and Week 11 (starting 6 May).

To prepare for these lectures, please complete the following ACE101X modules (accessible via Blackboard):
Week 6: Modules 2 & 5
Week 11: Modules 1, 3 & 4

NOTE: The additional preparation work required for Weeks 6 & 11 is offset by less-than-usual required reading in other weeks. You can also begin
working on these modules at any time before the Week 6 & 11 lectures.

Tutorials will run as usual during these weeks, except those affected by the public holidays:
Week 6: all Friday tutorials
Week 11: all Monday tutorials
"Make-up" classes will be available for students affected by the public holiday.
More detail will be provided in class and via Blackboard Announcements.

2.2 During Week 9 (starting 22 April), the Thursday tutorials will meet asynchronously online due to the ANZAC Day public holiday.

All other classes will meet as usual.

2.1 Course Aims

This course aims to equip students for effective business and academic management communication.

2.2 Learning Objectives

After successfully completing this course you should be able to:

1 Express your opinions clearly by using words and sentence structures efficiently.
2 Communicate with colleagues and customers in a polite and effective way.
3 Make a convincing argument by structuring your ideas coherently and persuasively.
4 Speak confidently and persuasively to an audience.
5 Use visual aids and digital technology to engage the audience.

3. Learning Resources
3.1 Required Resources
All of the Lecture materials for this course are delivered via weekly "live lectures" AND via Online Learning Modules (OLMs).

You can access the OLMs via Blackboard.

Jaworska, S. (2020). Corporate Discourse. In A. Georgakopoulou & A. De Fina (Eds.), The Cambridge Handbook of Discourse Studies (pp. 666-686).
Cambridge University Press. https://doi.org/DOI: 10.1017/9781108348195.031

http://www-cambridge-org.ezproxy.library.uq.edu.au/core/books/cambridge-handbook-of-discourse-studies/corporate-
discourse/8E3CC4FA65E9C5C3733CFD7D782123CC (http://www-cambridge-org.ezproxy.library.uq.edu.au/core/books/cambridge-handbook-of-
discourse-studies/corporate-discourse/8E3CC4FA65E9C5C3733CFD7D782123CC)

Taylor, S. (2012). Model business letters, emails and other business documents. Pearson Education, Limited.

https://ebookcentral-proquest-com.ezproxy.library.uq.edu.au/lib/uql/detail.action?docID=5175835# (https://ebookcentral-proquest-
com.ezproxy.library.uq.edu.au/lib/uql/detail.action?docID=5175835#)

The University of Queensland. (n.d.). UQ academic integrity tutorial.

http://www.uq.edu.au/integrity/ (http://www.uq.edu.au/integrity/)

The University of Queensland Library. (n.d.). APA 7th referencing style.

https://guides.library.uq.edu.au/referencing/apa7 (https://guides.library.uq.edu.au/referencing/apa7)

UQx ACE101x Academic English: How to Write an Essay (accessible via Blackboard)

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3.2 Recommended Resources

UQx Write 101x English Grammar and Style (accessible via Blackboard)

3.3 University Learning Resources

Access to required and recommended resources, plus past central exam papers, is available at the UQ Library website
(http://www.library.uq.edu.au/lr/MGTS7610 (http://www.library.uq.edu.au/lr/MGTS7610)).

The University offers a range of resources and services to support student learning. Details are available on the myUQ website (https://my.uq.edu.au/
(https://student.my.uq.edu.au/)).

3.4 School of Business Learning Resources

Not applicable.

3.5 Other Learning Resources & Information

LEARN (BLACKBOARD): This course is supported by the UQ Learning Management System, Blackboard Learn. Blackboard is a web‐based
application. You may access it via PC, Mac, or Mobile (Apps). Your computer will need a recently‐released browser.

To log on to Blackboard, please go to: https://learn.uq.edu.au (https://learn.uq.edu.au)

For help with Learn.UQ (Blackboard), please:

see https://web.library.uq.edu.au/library-services/it/learnuq-blackboard-help/learnuq-blackboard-contacts
(https://web.library.uq.edu.au/library-services/it/learnuq-blackboard-help/learnuq-blackboard-contacts)
contact AskUs https://web.library.uq.edu.au/contact-us (https://web.library.uq.edu.au/contact-us)
telephone +61-7-334 64312.

4. Teaching & Learning Activities

4.1 Learning Activities
Recording of Lectures: Please be aware that teaching at UQ may be recorded for the benefit of student learning. If you would prefer not to be
captured either by voice or image, please advise your course coordinator before class so accommodations can be made. For further information see
PPL 3.20.06 Recording of Teaching at UQ ().

Date Lecture Tutorial Other Activities

Mon - Tue
Introduction & business correspondence :
Mon - Fri
Welcome & introductions. Course overview.
Tutorials start NEXT WEEK : If you haven't
Acknowledgements of Country. Introduction to
19 Feb - 25 Feb already done so, please complete UQ's Academic
communication theory.
Integrity Tutorial this week.
Learning Objectives: 1, 2, 3
Readings/Ref: Integrity
Readings/Ref: Online Learning; Write101x (Week
1 - L1.2, L1.3; Activity 1.3.2); Jaworska (2020)

Mon - Fri
Business correspondence : Please complete the
Mon - Tue
Tutorial Exercise at the end of this week's OLM
Business correspondence : Letters. Emails.
before attending your class.
26 Feb - 03 Mar Tone / facework.
Learning Objectives: 1, 2, 3
Learning Objectives: 1, 2, 3
Readings/Ref: Online Learning; Write101x (Week
Readings/Ref: Online Learning
2 - Crystal Interview; L2.1; Activities 2.1.1 &
2.1.2); Taylor (2012) (pp.57-72 only)

Mon - Tue Mon - Fri

Clear writing for business : Audience-design. Rapport Management : Please complete the
Relevance theory. Sentence structure & clear Tutorial Exercise at the end of this week's OLM
04 Mar - 10 Mar writing. Author-animator. Projection. Persuasive before attending your class.
language. Learning Objectives: 1, 2, 3
Learning Objectives: 1, 2, 3, 4 Readings/Ref: Online Learning; Write101x (Week
Readings/Ref: Online Learning 2 - L2.2; Activity 2.2; L2.3; Activity 2.3.1 & 2.3.2)

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Date Lecture Tutorial Other Activities

Mon - Fri
Mon - Tue
Communicating through the media : Please
Communicating through the media : Media
complete the Tutorial Exercise at the end of this
releases. Academic integrity / Artificial
11 Mar - 17 Mar week's OLM before attending your class.
Intelligence.
Learning Objectives: 1, 2, 3
Learning Objectives: 1, 2, 3
Readings/Ref: Online Learning; Write101x (Week
Readings/Ref: Online Learning
8 - L8.1; Activity 8.1.2; L8.2; Activity 8.2.2)

Mon - Fri
Rapport management : Please complete the
Mon - Tue
Tutorial Exercise at the end of this week's OLM
Rapport management : Metadiscourse. Modality.
18 Mar - 24 Mar before attending your class.
Learning Objectives: 1, 2, 3
Learning Objectives: 1, 2, 3
Readings/Ref: Online Learning
Readings/Ref: Online Learning; Write101x (Week
6 - Fogarty Interview; L6.1; L6.2; Activity 6.2.1)

Mon - Tue Mon - Thu

This week's lectures are "flipped" classes : Choosing and Using sources : DUE TO THE
Complete ACE101x Modules 1 & 3 in preparation GOOD FRIDAY PUBLIC HOLIDAY, ALL FRIDAY
25 Mar - 31 Mar for the lecture. CLASSES WILL BE RESCHEDULED.
Learning Objectives: 1, 3 Learning Objectives: 3
Readings/Ref: ACE101x (Complete Modules 1 & Readings/Ref: ACE101x (Complete Modules 1 &
3) 3 BEFORE your tutorial)

Mon - Fri
NO CLASSES (IN-SEMESTER BREAK) : Use this
01 Apr - 07 Apr
week to rest and relax. Maybe explore other
parts of beautiful Queensland!

Mon - Tue
Mon - Fri
Problem-solving communication : Problem-
Problem-solving communication : Please
solving (and other types of) research papers.
complete the Tutorial Exercise at the end of this
08 Apr - 14 Apr Effective titles. Using & citing sources. Academic
week's OLM before attending your class.
vocabulary.
Learning Objectives: 1, 2, 3
Learning Objectives: 1, 2, 3
Readings/Ref: Online Learning
Readings/Ref: Online Learning

Mon - Tue
Mon - Fri
Multimodal business communication #1 :
Multimodal business communication #1 :
Multimodal communication. Visual storytelling.
Please complete the Tutorial Exercise at the end
15 Apr - 21 Apr Visual communication in business. Appeal
of this week's OLM before attending your class.
genre.
Learning Objectives: 1, 2, 3, 5
Learning Objectives: 1, 2, 3, 5
Readings/Ref: Online Learning
Readings/Ref: Online Learning

Mon - Fri
Multimodal business communication #2 :
Mon - Tue Please complete the Tutorial Exercise at the end
Multimodal business communication #2 : of this week's OLM before attending your class.
22 Apr - 28 Apr Design elements in PPTs and web pages. DUE TO THE ANZAC DAY PUBLIC HOLIDAY, ALL
Learning Objectives: 2, 3, 5 THURSDAY CLASSES WILL BE HELD
Readings/Ref: Online Learning ASYNCHRONOUSLY ONLINE.
Learning Objectives: 2, 3, 5
Readings/Ref: Online Learning

Mon - Tue
Mon - Fri
Multimodal business communication #3 : Oral
Multimodal business communication #3 :
communication. Workplace presentations. Body
Please complete the Tutorial Exercise at the end
29 Apr - 05 May language. Structuring solution-focused
of this week's OLM before attending your class.
presentations.
Learning Objectives: 2, 3, 4
Learning Objectives: 2, 3, 4
Readings/Ref: Online Learning
Readings/Ref: Online Learning

Mon - Tue
Mon - Fri
No Monday lecture; Tuesday lecture "flipped" :
Argumentative essays, paragraphs, academic
Monday's lecture is cancelled due to the public
tone : DUE TO THE LABOUR DAY PUBLIC
holiday. Tuesday's lecture is a "flipped" class:
HOLIDAY, ALL MONDAY TUTORIALS WILL BE
06 May - 12 May complete ACE101x Modules 4 & 5 in preparation
RESCHEDULED.
for the lecture.
Learning Objectives: 1, 3
Learning Objectives: 1, 3
Readings/Ref: ACE101x (Complete Modules 4 &
Readings/Ref: ACE101x (Complete Modules 4 &
5 BEFORE your tutorial)
5 BEFORE your tutorial)

Mon - Fri
Mon - Tue
Ethics & business communication : Please
Ethics & business communication : CSR
complete the Tutorial Exercise at the end of this
13 May - 19 May reporting. CEO statements.
week's OLM before attending your class.
Learning Objectives: 2, 3
Learning Objectives: 2, 3
Readings/Ref: Online Learning
Readings/Ref: Online Learning

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Date Lecture Tutorial Other Activities

Mon - Fri
Mon - Tue
Crisis communication : Please complete the
Crisis communication : Crisis communication.
Tutorial Exercise at the end of this week's OLM
20 May - 26 May Corporate apologies.
before attending your class.
Learning Objectives: 1, 2, 3
Learning Objectives: 1, 2, 3
Readings/Ref: Online Learning
Readings/Ref: Online Learning

4.2 Other Teaching and Learning Activities Information

Tutorials:

Tutorials begin in Week 2.

Tutorials give you an opportunity to practice what you learn from the Online Learning Module.
Weekly Tutorial Exercises will help you prepare for assessment tasks.
Please complete the Tutorial Exercises BEFORE your tutorial.
Your tutor will work through the Tutorial Exercises with you in class.

Consultation:

If you have any questions about the course content, please use the Discussion Board (accessible via Blackboard).
If you have personal questions, please email the Course Coordinator: [email protected]
(mailto:[email protected]).

Administration:

If you have questions about your course enrolment, timetable, or application for extensions, please contact the UQ Business School Student
Reception on level 2 of Colin Clark building, or email them at [email protected] (mailto:[email protected]).

IT assistance:

If you experience difficulty accessing Blackboard and other online resources, please contact IT support
through https://my.uq.edu.au/information-and-services/information-technology/student-it-support (https://my.uq.edu.au/information-and-
services/information-technology/student-it-support)

Sustainable Development Goal Integration:

This course integrates the Sustainable Development Goals through course content and assessment.

5. Assessment
5.1 Assessment Summary
This is a summary of the assessment in the course. For detailed information on each assessment, see 5.5 Assessment Detail below.

Assessment Task Due Date Weighting Learning

Objectives
Portfolio 40%
28 Mar 24 16:00 1, 2, 3
Business writing portfolio Individual

Presentation 30%
10 May 24 16:00 1, 4, 5
Business pitch Individual; 5 minute

Exam - during Exam Period (Central)

Examination Period 30% 1, 2, 3
Final Exam

5.2 Course Grading

Example criteria for each of the grades can be found in PPL 3.10.02 Assessment Procedures (https://ppl.app.uq.edu.au/content/3.10.02-
assessment#Procedures) - section 7 Appendix.

Grade X: No assessable work received.

Grade 1, Low Fail: Absence of evidence of achievement of course learning outcomes:

Grade 2, Fail: Minimal evidence of achievement of course learning outcomes:

Grade 3, Marginal Fail: Demonstrated evidence of developing achievement of course learning outcomes:

Grade 4, Pass: Demonstrated evidence of functional achievement of course learning outcomes:

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Grade 5, Credit: Demonstrated evidence of proficient achievement of course learning outcomes:

Grade 6, Distinction: Demonstrated evidence of advanced achievement of course learning outcomes:

Grade 7, High Distinction: Demonstrated evidence of exceptional achievement of course learning outcomes:

Other Requirements & Comments:

Grades will be allocated according to University-wide standards of criterion Based Assessment.

Grade Cut Off % Range

1 (Low Fail) 0 - 29

2 (Fail) 30 - 46

3 (Marginal Fail) 47 - 49

4 (Pass) 50 - 64

5 (Credit) 65 - 74

6 (Distinction) 75 - 84

7 (High Distinction) 85+

5.3 Late Submission

Late submission of assessment/Extensions to assessment due date
A student may apply for an extension to assessment due date if they are unable to meet an assessment deadline due to extenuating circumstances.

Please refer to my.UQ for information on applying for assessment extension: Applying for an assessment extension
(https://my.uq.edu.au/information-and-services/manage-my-program/exams-and-assessment/applying-assessment-extension)

Additional information on extensions can be found within the Assessment Procedure (https://ppl.app.uq.edu.au/content/3.10.02-assessment).

Students applying for an extension must submit a request through my.UQ and provide evidence of their circumstances, as soon as it becomes
evident that an extension is needed, but no later than the assessment item submission due date and time.

Requests for extensions received after the assessment item submission due date and time must include evidence of the reasons for the late request
and will require the decision maker listed in the Student Grievance Resolution Procedures (https://ppl.app.uq.edu.au/content/3.60.02-student-
grievance-resolution) to accept the request for consideration.

In the Business School, all extension requests are processed by the Business School Exams Team.

Unless there is pedagogical reason provided in the ECP regarding limitations on extensions, Business School extensions will generally be limited to
one week in the first instance.

In exceptional circumstances, approved extensions may be granted for more than one week but will not exceed four weeks in total. Where a student
is incapacitated for a period exceeding four weeks of the teaching period, they might be advised to apply for removal of course.

Penalties for late assessment submission

The following penalties apply to late submission of an assessment item, assuming that an extension has not been approved, and that late
submission is academically possible (e.g., it does not delay feedback to a cohort, or interfere with course delivery).

Late period recorded from time

Penalty (see clause 2 for alternatives)
submission is due

10% per 24 hours of the maximum possible mark for the assessment item.
First 7 periods of 24 hours (or part thereof) For example, a report worth a maximum of 40 marks, submitted 28 hours late will attract a penalty of 8 marks,
calculated as 2 periods of 24 hours x 10% x 40 marks

More than 7 periods of 24 hours 100%

Late submission of exams

Penalties for late submission will apply to the total mark available for an online (digital) examination unless a student can demonstrate system and/or
process issues beyond their control resulted in the late submission of the examination.

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Penalties for late submission are outlined in the University’s assessment policy. Please refer to: Examinations
(https://ppl.app.uq.edu.au/content/3.10.11-examinations).

5.4 Other Assessment Information

Supplementary Assessment
Should you fail a course with a grade of 3, or a non-graded ‘N’, you may be eligible for supplementary assessment. Refer to my.UQ
(https://my.uq.edu.au/information-and-services/manage-my-program/exams-and-assessment/supplementary-assessment) for information on
supplementary assessment.

Supplementary assessment may not be available for all courses, or for some of the assessment items for a course. The highest grade you can
receive following supplementary assessment is a 4 or P. Details of availability of supplementary assessment for this course are set out below.

Supplementary Assessment is available for this Course.

Refer to my.UQ (https://my.uq.edu.au/information-and-services/manage-my-program/exams-and-assessment/supplementary-assessment) for how

to apply for supplementary assessment.

Supplementary assessment can take any form, for example, an oral or a written exam. Students who are eligible and approved for a supplementary
assessment and the form of assessment is an examination, are expected to be available to sit the supplementary exam during the University’s
Deferred and Supplementary examination period. Once approved, supplementary assessment cannot be rescinded by the student.

Other
ASSIGNMENT SUBMISSION

Unless otherwise advised by your course coordinator, all written assignments are to be electronically submitted using Learn.UQ (Blackboard)
(https://learn.uq.edu.au/).

IMPORTANT: Online Submission

After submitting, ensure you view your Turnitin Digital Receipt or Learn.UQ confirmation number, and retain this number as proof of submission.

It is your responsibility to ensure the assignment has been successfully submitted. Any requests to waive the late submission penalty without proof
of submission will not be considered under any circumstances.

Please note, emailing of assessment is not an acceptable form of submission.

Comprehensive submission instructions can be found on the UQ Library website, in the Learn.UQ Assessment section.
(https://web.library.uq.edu.au/library-services/it/learnuq-blackboard-help/learnuq-assessment)

Turnitin Submission Instructions (https://web.library.uq.edu.au/library-services/it/learnuq-blackboard-help/learnuq-assessment/turnitin-

assignments/submit-your-turnitin-assignment)
Blackboard Assignment Submission Instructions (https://web.library.uq.edu.au/library-services/it/learnuq-blackboard-help/learnuq-
assessment/blackboard-assignments/assignment-submission-instructions)

DEFERRED EXAMS

If you are unable to sit an exam, you must apply for a deferred exam no later than 5 days after the original examination.

Please refer to my.UQ for information on deferring an exam: https://my.uq.edu.au/information-and-services/manage-my-program/exams-and-

assessment/deferring-exam (https://my.uq.edu.au/information-and-services/manage-my-program/exams-and-assessment/deferring-exam)

Further information on deferred examinations can be found in the Examinations Procedure: https://ppl.app.uq.edu.au/content/3.10.11-examinations
(https://ppl.app.uq.edu.au/content/3.10.11-examinations)

Deferred in-semester exam requests are processed by the School. End of semester exams are processed Centrally.

5.5 Assessment Detail

Business writing portfolio
Type: Portfolio
Learning Objectives Assessed: 1, 2, 3
Due Date: 28 Mar 24 16:00
Weight: 40%
Individual
Task Description:
In this assessment task, you will create a portfolio of written documents suited to different business situations.

Do NOT change the set question. Assignments that do not answer the set question or address the set business situation will NOT be
graded.
So, you will receive a grade of ZERO (0/40) for this assessment task.

Submit this assessment task via Turnitin (on Blackboard).

Please see the Instruction Guide on Blackboard for more detail.
Artificial Intelligence (AI) provides emerging tools that may support students in completing this assessment task. Students may appropriately use AI
in completing this assessment task.. Students must clearly reference any use of AI in each instance.

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A failure to reference generative AI use may constitute student misconduct under the Student Code of Conduct.
Criteria & Marking:
UQ Students: Please access the profile from Learn.UQ (https://learn.uq.edu.au/) or mySI-net (https://www.sinet.uq.edu.au/) to access marking criteria
held in this profile.
Submission:
To be submitted via Blackboard

Business pitch
Type: Presentation
Learning Objectives Assessed: 1, 4, 5
Due Date: 10 May 24 16:00
Weight: 30%
Individual; 5 minute
Task Description:
In this assessment task, you will recommend a solution to a business problem, via a pre-recorded 5 minute video.

Do NOT change the set question. Assignments that do not answer the set question or address the set business situation will NOT be
graded.
So, you will receive a grade of ZERO (0/40) for this assessment task.

You MAY use generative AI (e.g., ChatGPT) for this assignment.

Submit this assessment task via Kaltura (on Blackboard).
Please see the Instruction Guide posted on Blackboard for more detail.
Criteria & Marking:
UQ Students: Please access the profile from Learn.UQ (https://learn.uq.edu.au/) or mySI-net (https://www.sinet.uq.edu.au/) to access marking criteria
held in this profile.

Final Exam
Type: Exam - during Exam Period (Central)
Learning Objectives Assessed: 1, 2, 3
Due Date: Examination Period
Weight: 30%
Reading: 10 minutes
Duration: 120 minutes
Format: Short answer
Task Description:
In this assessment task, you will answer questions about academic and business communication under exam conditions.

The exam will cover material presented via regular lectures, the Online Learning Modules, Tutorials, and the ACE101X course (accessible
via Blackboard)

Please see the Instruction Guide posted on Blackboard for more detail.
This assessment task evaluates students' abilities, skills and knowledge without the aid of generative Artificial Intelligence (AI). Students are
advised that the use of AI technologies to develop responses is strictly prohibited and may constitute student misconduct under the Student Code of
Conduct.

6. Policies & Guidelines

This section contains the details of and links to the most relevant policies and course guidelines. For further details on University Policies please visit
my.UQ (https://my.uq.edu.au/) and the Policy and Procedures Library (http://ppl.app.uq.edu.au/).

6.1 Assessment Related Policies and Guidelines

University Policies & Guidelines
An overview of the University's assessment-related procedures can be found on my.UQ. (https://my.uq.edu.au/services/exams-and-assessment
(https://my.uq.edu.au/services/exams-and-assessment))

Academic Integrity
It is the University's task to encourage ethical scholarship and to inform students and staff about the institutional standards of academic behaviour
expected of them in learning, teaching and research. Students have a responsibility to maintain the highest standards of academic integrity in their
work. Students must not cheat in examinations or other forms of assessment and must ensure they do not plagiarise.

Academic Integrity Modules - Support for Students

It may seem simple – don’t cheat and do reference your work. However, there are many issues involved in understanding what is meant by academic
integrity and how you could be misled into engaging in an action which may be academic misconduct. The Academic Integrity Modules (AIM)
(https://web.library.uq.edu.au/library-services/it/learnuq-blackboard-help/academic-integrity-modules) will enable you to uphold academic integrity

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throughout your studies at UQ and beyond. From Semester 1, 2021, completion of the modules in your first semester of enrolment will be compulsory
for all commencing students.

Plagiarism
The University has adopted the following definition of plagiarism:

Plagiarism is the act of misrepresenting as one's own original work the ideas, interpretations, words or creative works of another. These include
published and unpublished documents, designs, music, sounds, images, photographs, computer codes and ideas gained through working in a group.
These ideas, interpretations, words or works may be found in print and/or electronic media.

Students are encouraged to read the UQ Student Integrity and Misconduct policy (http://ppl.app.uq.edu.au/content/3.60.04-student-integrity-and-
misconduct (http://ppl.app.uq.edu.au/content/3.60.04-student-integrity-and-misconduct)) which makes a comprehensive statement about the
University's approach to plagiarism, including the approved use of plagiarism detection software, the consequences of plagiarism and the principles
associated with preventing plagiarism.

Applications for Extensions

An application for an Extension of Assessment Due Date for medical grounds and/or other exceptional circumstances shall be submitted by lodging
the appropriate (online) form (https://portal.my.uq.edu.au/#/apps/my-
requests/process/Extension%2520of%2520Assessment%2520Due%2520Date) with supporting documentation by the date specified in Section 5.3
of the Electronic Course Profile. Students will be notified of the outcome of their request via the myRequests section of my.UQ (and an email sent to
their student account).

Additional details associated with extension requests, including acceptable and unacceptable reasons, may be found at my.UQ
(https://my.uq.edu.au/information-and-services/manage-my-program/exams-and-assessment/applying-extension).

Request for Deferral of Exams

A request for deferral of an exam must be submitted by lodging the appropriate (online) form with supporting documentation via mySI-net > my
Requests no later than five (5) calendar days after the date of the original exam. Students are encouraged to familiarise themselves with the
information on deferring an exam available on my.UQ (https://my.uq.edu.au/information-and-services/manage-my-program/exams-and-
assessment/deferring-exam).

Feedback on Assessment
There are certain steps you can take if you feel your result does not reflect your performance. Please refer to the my.UQ web site.
(https://my.uq.edu.au/information-and-services/manage-my-program/academic-progress-and-final-results/querying-result
(https://my.uq.edu.au/information-and-services/manage-my-program/academic-progress-and-final-results/querying-result))

As a student you have a responsibility to incorporate feedback into your learning; make use of the assessment criteria that you are given; be aware of
the rules, policies and other documents related to assessment; and provide teachers with feedback on their assessment practices.

Supplementary assessment
A supplementary assessment is designed to give you a second chance at achieving a passing grade for a course, should you receive a final course
grade of 3 (or N subject to the Supplementary Assessment Procedures (https://ppl.app.uq.edu.au/content/3.10.09-supplementary-assessment)). It
isn't a repeat of an exam, or a specific assignment – it's designed to test the learning outcomes for the entire course, or specific learning outcomes
tailored to you.

Supplementary assessment can take any form (e.g. oral, written, examination etc.), and the highest grade you can receive is a 4 (or P). Supplementary
assessment isn't available for every course and is only granted in accordance with the Supplementary Assessment Procedures
(https://ppl.app.uq.edu.au/content/3.10.09-supplementary-assessment).

Please check the course profile to see if your course is fully or partially exempt from supplementary assessment. If you have any questions about
supplementary assessment, or if you're unsure whether you qualify, please contact staff in your school office or faculty office.

Course grade cut-offs

Any change to grade cut-offs will be in accordance with PPL 3.10.02 Assessment – Procedures (https://ppl.app.uq.edu.au/content/3.10.02-
assessment#Procedures).

Feedback in this Course

Feedback in this course goes two ways:

you will receive feedback on each of your assessment tasks, via the Grading Criteria.
you may provide feedback about your learning and the course to the Course Coordinator.

School of Business Assessment Guidelines

Viewing an Exam
For information on viewing an end of semester exam, please refer to: Exams and assessment advice (https://business.uq.edu.au/students/program-
and-course-advice/exams-and-assessment)

Re-marks
For information on the re-mark process, please refer to: Querying a result (https://my.uq.edu.au/querying-result)

6.2 Other Policies and Guidelines

University Policies and Guidelines

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Placement Courses
Students on a placement course – also known as a work placement, internship, industry study, industry experience, clinical practice, clinical
placement, practical work, practicum, fieldwork, teaching practice – should refer to the University’s Work Integrated Learning and Work Experience
Policy (https://ppl.app.uq.edu.au/content/3.10.04-work-integrated-learning-and-work-experience (https://ppl.app.uq.edu.au/content/3.10.04-work-
integrated-learning-and-work-experience)) for detailed information.

Working with Children

Students whose studies include a professional/work placement, internship, clinical practice, teaching practice or other similar activity which involves
them in regular contact with children should refer to the University policy, Working with Children Check - "blue card"
(http://ppl.app.uq.edu.au/content/1.60.07-working-children (http://ppl.app.uq.edu.au/content/1.60.07-working-children)) to find out how to apply for a
‘blue card’.

Students with a Disability

Any student with a disability who may require alternative academic arrangements, including assessment, in the course/program is encouraged to
seek advice at the commencement of the semester from a Disability Advisor at Student Services. Refer to the University policy, Students with a
Disability (Disability Action Plan) (https://ppl.app.uq.edu.au/content/3.50.08-alternative-academic-arrangements-students-disability
(https://ppl.app.uq.edu.au/content/3.50.08-alternative-academic-arrangements-students-disability)) and to the policy on Special Arrangements for
Examinations for Students with a Disability (https://ppl.app.uq.edu.au/content/3.50.09-arrangements-reasonable-adjustments-examinations-
students-disability#Procedures (https://ppl.app.uq.edu.au/content/3.50.09-arrangements-reasonable-adjustments-examinations-students-
disability#Procedures)).

While it is the responsibility of the relevant faculty to liaise with professional and registration bodies regarding the acceptability of any adjustment to
an academic program, the University Health Service can arrange appropriate advice and assistance on personal and public health issues.

Occupational Health and Safety

Undergraduate and Postgraduate Students should be familiar with the University policies on occupational health and safety in the laboratory
(https://ppl.app.uq.edu.au/content/2.30.14-occupational-health-and-safety-laboratory (https://ppl.app.uq.edu.au/content/2.30.14-occupational-
health-and-safety-laboratory)).

Fitness to Practise
Students enrolled in programs and courses that include a practical placement component (also known as work integrated learning, clinical
immersion, clinical placement, clinical practice, externship, fieldwork, industry experience, industry study, internship, practicum, teaching practice,
work placement) should refer to the University policy Fitness to Practise (https://ppl.app.uq.edu.au/content/3.30.14-fitness-practise
(https://ppl.app.uq.edu.au/content/3.30.14-fitness-practise)) for detailed information on issues of competence and on management of concerns
relating to patient and public safety.

Other School of Business Guidelines

Computing Facilities
Courses offered by UQ Business School utilise the internet and other computer facilities. Students should be familiar with these resources prior to
undertaking a course. AskUs, available through the University of Queensland Library, offers computing help and training free to UQ
students. https://web.library.uq.edu.au/contact-us (https://web.library.uq.edu.au/contact-us)

Professional Code of Conduct

The University of Queensland has strict guidelines around academic integrity, plagiarism, and assessment which should be carefully read in the policy
sections of this eCP. In addition, UQ Business School expects that as future business leaders and entrepreneurs, our students will adhere to the
highest standards of ethical behaviour in all of their coursework.

Attendance at lectures, tutorials, seminars and workshops is expected and students are reminded that lecture recordings are not designed
to replace in-class interactions and learning experiences.
It is a common courtesy to your fellow students and teaching staff to ensure you are on time for all class sessions, that you come prepared
and are ready and willing to actively participate in class activities. Leaving class early is also disruptive to your fellow students and
lecturers/tutors.
Please use professional etiquette and courtesy in all of your written and oral communication with teaching staff and fellow students. Please
also ensure that all written correspondence includes your name and student ID.
Another matter of etiquette is the use of phones, laptops and other electronic devices in class. Some in-class activities may require the use
of devices but otherwise we expect that these will be switched off during class time.
Students are not to make their own recordings of lectures or tutorials as this contravenes the UQ policy on Student Integrity and
Misconduct. This includes taking photos of lecture or tutorial slides and/or other materials. Teaching staff will distribute all required
materials to you via Blackboard.

Course Coordinators and lecturers may set additional requirements and expectations for their respective courses.

Other Course Guidelines

University of Queensland's values and guiding principles

The University of Queensland Business School is committed to establishing and sustaining a community that supports independent scholarly
learning, critical judgment, academic integrity and ethical standards in all students.
As a member of the University community, we also expect students to accept shared responsibility, conducting themselves in a manner consistent
with the University’s values and guiding principles.

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In accordance with the Student Charter (https://ppl.app.uq.edu.au/sites/default/files/student-charter%2020180814.pdf) and Student Integrity &
Misconduct policy (http://ppl.app.uq.edu.au/content/3.60.04-student-integrity-and-misconduct), students must ensure they:

(a) are familiar and compliant with the expectations and responsibilities prescribed under the student charter
(http://ppl.app.uq.edu.au/content/3.60.01-student-charter);

(b) submit only work that is their own or that properly acknowledges the ideas, interpretations, words or creative works of others;

(c) avoid lending original work to others for any reason;

(d) comply with assessment conditions for policies and procedures, rules and regulations;

(e) be clear about what is appropriate referencing and the consequences of inappropriate referencing in their discipline;

(f) do not collude with people, including fellow students and external third-party services, when completing assessment work;

(g) complete the academic integrity online tutorial (https://www.uq.edu.au/integrity/)within the first semester of study at the University prior to the
census date.

If you do require support with your studies, please contact your Course Coordinator, tutor or UQ Student Services (https://my.uq.edu.au/information-
and-services/student-support).

Learning Summary
Below is a table showing the relationship between the learning objectives for this course, the learning activities used to develop each objective and
the assessment task used to assess each objective.

Learning Objectives
After successfully completing this course you should be able to:

1 Express your opinions clearly by using words and sentence structures efficiently.
2 Communicate with colleagues and customers in a polite and effective way.
3 Make a convincing argument by structuring your ideas coherently and persuasively.
4 Speak confidently and persuasively to an audience.
5 Use visual aids and digital technology to engage the audience.
Assessment & Learning Activities

Learning Objectives
1 2 3 4 5

Learning Activities

Introduction & business correspondence (Lecture)   

Tutorials start NEXT WEEK (Tutorial)

Business correspondence (Lecture)   

Business correspondence (Tutorial)   

Clear writing for business (Lecture)    

Rapport Management (Tutorial)   

Communicating through the media (Lecture)   

Communicating through the media (Tutorial)   

Rapport management (Lecture)   

Rapport management (Tutorial)   

Journal articles 2 (Lecture)

This week's lectures are "flipped" classes (Lecture)  

Choosing and Using sources (Tutorial) 

NO CLASSES (Other)

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Learning Objectives
Problem-solving communication (Lecture)   

Problem-solving communication (Tutorial)   

Multimodal business communication #1 (Lecture)    

Multimodal business communication #1 (Tutorial)    

Multimodal business communication #2 (Lecture)   

Multimodal business communication #2 (Tutorial)   

Multimodal business communication #3 (Lecture)   

Multimodal business communication #3 (Tutorial)   

No Monday lecture; Tuesday lecture "flipped" (Lecture)  

Argumentative essays, paragraphs, academic tone (Tutorial)  

Ethics & business communication (Lecture)  

Ethics & business communication (Tutorial)  

Crisis communication (Lecture)   

Crisis communication (Tutorial)   

Assessment Tasks

Business writing portfolio (Portfolio)   

Business pitch (Presentation)   

Final Exam (Exam - during Exam Period (Central))   

© The University of Queensland

Enquiries: +61 7 3365 1111 (tel:+61733651111) | Contact directory (https://uq.edu.au/contacts)
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