SOFT SKILLS MCQs

1. What are soft skills?

a) Specific technical abilities related to a particular job
b) Non-technical interpersonal and personal attributes
c) Computer programming skills
d) Academic qualifications and degrees

2. Which of the following is an example of a soft skill?

a) Coding in Python
b) Problem-solving
c) Operating heavy machinery
d) Data analysis

3. Why are soft skills important in the workplace?

a) They are not essential for career success.
b) They contribute to a positive work environment and enhance teamwork.
c) Soft skills are only relevant for leadership positions.
d) Soft skills are not transferable to different job roles.

4. Which soft skill refers to the ability to convey information effectively and listen actively
to others?
a) Creativity
b) Emotional intelligence
c) Communication
d) Time management

5. What is emotional intelligence?

a) The ability to understand and manage one’s emotions and empathize with others
b) The capability to learn programming languages quickly
c) The skill of managing time effectively
d) The aptitude to work well in a team environment

6. How do soft skills differ from hard skills?

a) Soft skills are specific and measurable abilities, while hard skills are transferable.
b) Soft skills are technical, while hard skills are interpersonal.
c) Soft skills are not essential in the workplace.
d) Soft skills and hard skills are synonymous terms.

7. Which soft skill involves the capability to adjust to changing circumstances and embrace
new challenges?
a) Emotional intelligence
b) Adaptability
c) Leadership
d) Conflict resolution

8. Why are employers seeking candidates with strong soft skills?

a) Soft skills are irrelevant in the workplace.
b) Soft skills contribute to a negative work environment.
c) Soft skills enhance teamwork and productivity.
d) Soft skills are only needed in creative fields.

9. What soft skill involves the capacity to influence and guide others toward shared goals?
a) Communication
b) Adaptability
c) Leadership
d) Decision making

10. Which soft skill is crucial for effectively managing and resolving disagreements or
disputes?
a) Time management
b) Creativity
c) Conflict resolution
d) Emotional intelligence

11. What is the significance of time management as a soft skill?

a) Time management leads to inefficiency and missed deadlines.
b) Time management has no impact on productivity.
c) Time management allows individuals to prioritize tasks and meet deadlines effectively.
d) Time management is irrelevant in the workplace.

12. How can soft skills contribute to personal relationships?

a) Soft skills limit effective communication and understanding.
b) Soft skills avoid empathy and emotional connection.
c) Soft skills foster effective communication, empathy, and mutual understanding.
d) Soft skills are not applicable in personal relationships.

13. Why is adaptability important in today’s fast-paced work environment?

a) Adaptability limits creativity and innovation.
b) Adaptability avoids change and challenges.
c) Adaptability allows individuals to adjust to evolving circumstances and remain effective.
d) Adaptability is only relevant for leadership positions.

14. How can individuals develop their soft skills?

a) Soft skills cannot be developed or improved.
b) Soft skills are innate and cannot be refined.
c) Soft skills can be developed through training, practice, and real-life experiences.
d) Soft skills are irrelevant in personal development.
15. What soft skill involves the capability to think innovatively and generate original ideas
and solutions?
a) Creativity
b) Decision making
c) Collaboration
d) Conflict resolution

16. How can soft skills benefit employees in customer-facing roles?

a) Soft skills are not relevant for customer interactions.
b) Soft skills enhance effective communication and build rapport with customers.
c) Soft skills lead to conflicts and challenges with customers.
d) Soft skills are not transferable to customer service roles.

17. What is the role of collaboration as a soft skill?

a) Collaboration limits effective teamwork and productivity.
b) Collaboration fosters the generation of multiple ideas and perspectives.
c) Collaboration avoids communication and interaction with others.
d) Collaboration has no impact on the work environment.

18. How does emotional intelligence impact interpersonal relationships?

a) Emotional intelligence leads to a lack of understanding of one’s emotions and others’.
b) Emotional intelligence fosters empathy, understanding, and effective communication
with others.
c) Emotional intelligence limits the development of soft skills.
d) Emotional intelligence is irrelevant in interpersonal interactions.

19. What soft skill involves the skill of making informed and effective decisions based on
available information?
a) Communication
b) Creativity
c) Decision making
d) Conflict resolution

20. How can creative thinking benefit problem-solving?

a) Creative thinking leads to avoiding problem-solving and challenges.
b) Creative thinking has no impact on problem-solving.
c) Creative thinking fosters innovative and effective solutions to problems.
d) Creative thinking is irrelevant in problem-solving.

21. Which soft skill involves the capability to manage and resolve disagreements or conflicts
constructively?
a) Time management
b) Adaptability
c) Conflict resolution
d) Leadership

22. How can soft skills contribute to effective teamwork?

a) Soft skills hinder effective communication and collaboration in teams.
b) Soft skills lead to conflicts and challenges in team dynamics.
c) Soft skills foster mutual understanding, communication, and respect among team
members.
d) Soft skills are irrelevant in team environments.

23. What soft skill involves the capability to adjust to changing circumstances and embrace
new challenges?
a) Emotional intelligence
b) Adaptability
c) Leadership
d) Conflict resolution

24. Why do employers value candidates with strong soft skills?

a) Soft skills are not essential for career success.
b) Soft skills contribute to a negative work environment.
c) Soft skills enhance teamwork and productivity.
d) Soft skills are only needed in creative fields.

25. What is the role of leadership as a soft skill?

a) Leadership involves following established rules and guidelines.
b) Leadership fosters effective communication and collaboration in teams.
c) Leadership has no impact on team dynamics.
d) Leadership involves influencing and guiding others toward shared goals.

26. How does conflict resolution contribute to effective team dynamics?

a) Conflict resolution encourages conflicts and disputes among team members.
b) Conflict resolution avoids effective communication and understanding.
c) Conflict resolution fosters constructive problem-solving and collaboration in teams.
d) Conflict resolution is irrelevant in team environments.

27. What is the role of time management as a soft skill?

a) Time management leads to inefficiency and missed deadlines.
b) Time management has no impact on productivity.
c) Time management allows individuals to prioritize tasks and meet deadlines effectively.
d) Time management is irrelevant in the workplace.

28. How can soft skills benefit personal relationships?

a) Soft skills limit effective communication and understanding in personal relationships.
b) Soft skills avoid empathy and emotional connection.
c) Soft skills foster effective communication, empathy, and mutual understanding in
personal relationships.
d) Soft skills are not applicable in personal relationships.

29. Why is adaptability important in today’s fast-paced work environment?

a) Adaptability limits creativity and innovation.
b) Adaptability avoids change and challenges.
c) Adaptability allows individuals to adjust to evolving circumstances and remain effective.
d) Adaptability is only relevant for leadership positions.

30. How can individuals develop their soft skills?

a) Soft skills cannot be developed or improved.
b) Soft skills are innate and cannot be refined.
c) Soft skills can be developed through training, practice, and real-life experiences.
d) Soft skills are irrelevant in personal development.

31. Communication strengthens _________ & __________ relationship in an organization.

a) Employer-Father
b) Employer-Employee
c) Mother-Employer
d) Mother-Child

32. ___________ context refers to the similarity of backgrounds between the sender and the
receiver.
a) Social
b) Chronological
c) Physical
d) Cultural

33. When there is similarity of background between the sender and the receiver such as age,
language, nationality, religion, gender, then this is called _____________ context.
a) Cultural
b) Social
c) Physical
d) Dynamic

34. It is of paramount importance that one needs to construct a __________ sentence in day-
to-day affairs.
a) Correct
b) Wrong
c) Incorrect
d) Night

35. _______________ communication includes tone of voice, body language, facial expressions,
etc.
a) Verbal
b) Letter
c) Nonverbal
d) Notice

36. Communication is a non-stop ____________.

a) Process
b) Programme
c) Paper
d) Plan

37. Understanding __________ different parts of speech forms the base of learning grammar.
a) Eight
b) Five
c) Seven
d) Six

38. Letter, email, and telephone are examples of __________.

a) Feedback
b) Message
c) Channel
d) Encoding

39. A __________ is defined as the name of a person, place, or thing.

a) Noun
b) Pronoun
c) Verb
d) Adverb

40. Communication is a part of ________ skills.

a) Hard
b) Soft
c) Short
d) Rough

41. _____________ is the person who notices, decodes, and attaches some meaning to a
message.
a) Driver
b) Receiver
c) Cleaner
d) Sender

42. Environmental barriers are the same as ___________ noise.

a) Physical
b) Physiological
c) Psychological
d) Sociological

43. According to Hoben, communication is the ________ interchange of thought or idea.

a) Verbal
b) Audio
c) Visual
d) Written

44. The _______________ is the person who transmits the message.

a) Receiver
b) Sender
c) Driver
d) Cleaner

45. _________ refers to all these factors that disrupt the communication.
a) Noise
b) Nobody
c) Nowhere
d) None of the above

46. Our dress code is an example of _____________ communication.

a) Nonverbal
b) Written
c) Verbal
d) Spoken

47. The person who transmits the message is called the _________
a) Giver
b) Taker
c) Sender
d) Receiver

48. Proper nouns always begin with ________ letters.

a) Capital
b) Small
c) Running
d) Numerical

49. A message is any signal that triggers the response of a ________

a) Driver
b) Receiver
c) Cleaner
d) Sender
50. The response to a sender’s message is called _________.
a) Feedback
b) Food bank
c) Food
d) Back

51. ___________ context refers to the relationship between the sender and the receiver.
a) Cultural
b) Social
c) Physical
d) Chronological

52. In oral communication, there is a possibility of immediate __________.

a) Response
b) Reaction
c) Reset
d) Reflection

53. A _________ indicates the action done by the subject.

a) Adverb
b) Noun
c) Verb
d) Pronoun

54. A ___________ is a word that connects words, phrases, clauses, or sentences.

a) Conjunction
b) Preposition
c) Interjection
d) Verb

55. While talking to friends, you do not pay attention to the skills of _____ communication.
a) Oral
b) Audio
c) Written
d) Visual

56. The Christian sign of the ____ is a gesture pertaining to religion and spirituality.
a) Minus
b) Division
c) Plus
d) Cross

57. Any word that adds more meaning to the noun is called an __________.
a) Verb
b) Adverb
c) Noun
d) Adjective

58. In oral presentation outside your organization, you must first give the audience a ______
of your organization.
a) Background
b) Front view
c) Flashback
d) Forward view

59. In oral communication, the speaker can observe the listener’s _________ to what is being
related.
a) Response
b) Reaction
c) Reset
d) Rejection

60. Countries, when referred to by names, are also considered ____________.

a) Feminine
b) Common
c) Masculine
d) Neuter

61. The __________ are used to present using overhead projectors.

a) Paper sheets
b) Polythene sheet
c) Acetate film transparent sheet
d) Butter paper

62. The information which is transferred to the receiver has to be interpreted; this process is
called ___________.
a) Closing
b) Decoding
c) Encoding
d) Opening

63. A noun that defines neither a male nor a female is ___________ gender.
a) Feminine
b) Masculine
c) Neuter
d) Common

64. The nouns which cannot be felt, seen, or heard are called ___________.
a) Proper
b) Abstract
c) Common
d) Collective

65. The message may be misinterpreted because of _________.

a) Distortions
b) Distractions
c) Barriers
d) None of the above

66. The environment in which the transmitter or receiver are should be __________.
a) Competent
b) Complete
c) Complex
d) Compatible

67. Once the message is encoded in a desired format, it is transferred through a medium
called _________.
a) Medium
b) Media
c) Channel
d) Way

68. Personifications of strength and violence are considered as __________ gender.

a) Common
b) Masculine
c) Feminine
d) Neuter

69. All communication events have a ___________.

a) Resource
b) Start
c) Source
d) End

70. ______________ nouns require capitalization only if they start the sentence or are part of a
title.
a) Proper
b) Common
c) Abstract
d) Collective
SOFT SKILLS MCQs
1. What are soft skills?
a) Specific technical abilities related to a particular job
b) Non-technical interpersonal and personal attributes
c) Computer programming skills
d) Academic qualifications and degrees

2. Which of the following is an example of a soft skill?

a) Coding in Python
b) Problem-solving
c) Operating heavy machinery
d) Data analysis

3. Why are soft skills important in the workplace?

a) They are not essential for career success.
b) They contribute to a positive work environment and enhance teamwork.
c) Soft skills are only relevant for leadership positions.
d) Soft skills are not transferable to different job roles.

4. Which soft skill refers to the ability to convey information effectively and listen actively
to others?
a) Creativity
b) Emotional intelligence
c) Communication
d) Time management

5. What is emotional intelligence?

a) The ability to understand and manage one’s emotions and empathize with others
b) The capability to learn programming languages quickly
c) The skill of managing time effectively
d) The aptitude to work well in a team environment

6. How do soft skills differ from hard skills?

a) Soft skills are specific and measurable abilities, while hard skills are transferable.
b) Soft skills are technical, while hard skills are interpersonal.
c) Soft skills are not essential in the workplace.
d) Soft skills and hard skills are synonymous terms.

7. Which soft skill involves the capability to adjust to changing circumstances and embrace
new challenges?
a) Emotional intelligence
b) Adaptability
c) Leadership
d) Conflict resolution

8. Why are employers seeking candidates with strong soft skills?

a) Soft skills are irrelevant in the workplace.
b) Soft skills contribute to a negative work environment.
c) Soft skills enhance teamwork and productivity.
d) Soft skills are only needed in creative fields.

9. What soft skill involves the capacity to influence and guide others toward shared goals?
a) Communication
b) Adaptability
c) Leadership
d) Decision making

10. Which soft skill is crucial for effectively managing and resolving disagreements or
disputes?
a) Time management
b) Creativity
c) Conflict resolution
d) Emotional intelligence

11. What is the significance of time management as a soft skill?

a) Time management leads to inefficiency and missed deadlines.
b) Time management has no impact on productivity.
c) Time management allows individuals to prioritize tasks and meet deadlines effectively.
d) Time management is irrelevant in the workplace.

12. How can soft skills contribute to personal relationships?

a) Soft skills limit effective communication and understanding.
b) Soft skills avoid empathy and emotional connection.
c) Soft skills foster effective communication, empathy, and mutual understanding.
d) Soft skills are not applicable in personal relationships.

13. Why is adaptability important in today’s fast-paced work environment?

a) Adaptability limits creativity and innovation.
b) Adaptability avoids change and challenges.
c) Adaptability allows individuals to adjust to evolving circumstances and remain effective.
d) Adaptability is only relevant for leadership positions.

14. How can individuals develop their soft skills?

a) Soft skills cannot be developed or improved.
b) Soft skills are innate and cannot be refined.
c) Soft skills can be developed through training, practice, and real-life experiences.
d) Soft skills are irrelevant in personal development.
15. What soft skill involves the capability to think innovatively and generate original ideas
and solutions?
a) Creativity
b) Decision making
c) Collaboration
d) Conflict resolution

16. How can soft skills benefit employees in customer-facing roles?

a) Soft skills are not relevant for customer interactions.
b) Soft skills enhance effective communication and build rapport with customers.
c) Soft skills lead to conflicts and challenges with customers.
d) Soft skills are not transferable to customer service roles.

17. What is the role of collaboration as a soft skill?

a) Collaboration limits effective teamwork and productivity.
b) Collaboration fosters the generation of multiple ideas and perspectives.
c) Collaboration avoids communication and interaction with others.
d) Collaboration has no impact on the work environment.

18. How does emotional intelligence impact interpersonal relationships?

a) Emotional intelligence leads to a lack of understanding of one’s emotions and others’.
b) Emotional intelligence fosters empathy, understanding, and effective communication with
others.
c) Emotional intelligence limits the development of soft skills.
d) Emotional intelligence is irrelevant in interpersonal interactions.

19. What soft skill involves the skill of making informed and effective decisions based on
available information?
a) Communication
b) Creativity
c) Decision making
d) Conflict resolution

20. How can creative thinking benefit problem-solving?

a) Creative thinking leads to avoiding problem-solving and challenges.
b) Creative thinking has no impact on problem-solving.
c) Creative thinking fosters innovative and effective solutions to problems.
d) Creative thinking is irrelevant in problem-solving.

21. Which soft skill involves the capability to manage and resolve disagreements or conflicts
constructively?
a) Time management
b) Adaptability
c) Conflict resolution
d) Leadership

22. How can soft skills contribute to effective teamwork?

a) Soft skills hinder effective communication and collaboration in teams.
b) Soft skills lead to conflicts and challenges in team dynamics.
c) Soft skills foster mutual understanding, communication, and respect among team
members.
d) Soft skills are irrelevant in team environments.

23. What soft skill involves the capability to adjust to changing circumstances and embrace
new challenges?
a) Emotional intelligence
b) Adaptability
c) Leadership
d) Conflict resolution

24. Why do employers value candidates with strong soft skills?

a) Soft skills are not essential for career success.
b) Soft skills contribute to a negative work environment.
c) Soft skills enhance teamwork and productivity.
d) Soft skills are only needed in creative fields.

25. What is the role of leadership as a soft skill?

a) Leadership involves following established rules and guidelines.
b) Leadership fosters effective communication and collaboration in teams.
c) Leadership has no impact on team dynamics.
d) Leadership involves influencing and guiding others toward shared goals.

26. How does conflict resolution contribute to effective team dynamics?

a) Conflict resolution encourages conflicts and disputes among team members.
b) Conflict resolution avoids effective communication and understanding.
c) Conflict resolution fosters constructive problem-solving and collaboration in teams.
d) Conflict resolution is irrelevant in team environments.

27. What is the role of time management as a soft skill?

a) Time management leads to inefficiency and missed deadlines.
b) Time management has no impact on productivity.
c) Time management allows individuals to prioritize tasks and meet deadlines effectively.
d) Time management is irrelevant in the workplace.

28. How can soft skills benefit personal relationships?

a) Soft skills limit effective communication and understanding in personal relationships.
b) Soft skills avoid empathy and emotional connection.
c) Soft skills foster effective communication, empathy, and mutual understanding in personal
relationships.
d) Soft skills are not applicable in personal relationships.

29. Why is adaptability important in today’s fast-paced work environment?

a) Adaptability limits creativity and innovation.
b) Adaptability avoids change and challenges.
c) Adaptability allows individuals to adjust to evolving circumstances and remain effective.
d) Adaptability is only relevant for leadership positions.

30. How can individuals develop their soft skills?

a) Soft skills cannot be developed or improved.
b) Soft skills are innate and cannot be refined.
c) Soft skills can be developed through training, practice, and real-life experiences.
d) Soft skills are irrelevant in personal development.

31. Communication strengthens _________ & __________ relationship in an organization.

a) Employer-Father
b) Employer-Employee
c) Mother-Employer
d) Mother-Child

32. ___________ context refers to the similarity of backgrounds between the sender and the
receiver.
a) Social
b) Chronological
c) Physical
d) Cultural

33. When there is similarity of background between the sender and the receiver such as age,
language, nationality, religion, gender, then this is called _____________ context.
a) Cultural
b) Social
c) Physical
d) Dynamic

34. It is of paramount importance that one needs to construct a __________ sentence in the
day-to-day affairs.
a) Correct
b) Wrong
c) Incorrect
d) Night

35. _______________ communication includes tone of voice, body language, facial expressions,
etc.
a) Verbal
b) Letter
c) Nonverbal
d) Notice

36. Communication is a non-stop ____________.

a) Process
b) Programme
c) Paper
d) Plan

37. Understanding __________ different parts of speech forms the base of learning grammar.
a) Eight
b) Five
c) Seven
d) Six

38. Letter, email, telephone are examples of __________.

a) Feedback
b) Message
c) Channel
d) Encoding

39. A __________ is defined as the name of a person, place, or thing.

a) Noun
b) Pronoun
c) Verb
d) Adverb

40. Communication is a part of ________ skills.

a) Hard
b) Soft
c) Short
d) Rough

41. _____________ is the person who notices, decodes, and attaches some meaning to a
message.
a) Driver
b) Receiver
c) Cleaner
d) Sender

42. Environmental barriers are the same as ___________ noise.

a) Physical
b) Physiological
c) Psychological
d) Sociological

43. According to Hoben, communication is the ________ interchange of thought or idea.

a) Verbal
b) Audio
c) Visual
d) Written

44. The _______________ is the person who transmits the message.

a) Receiver
b) Sender
c) Driver
d) Cleaner

45. _________ refers to all these factors that disrupt communication.

a) Noise
b) Nobody
c) Nowhere
d) None of the above

46. Our dress code is an example of _____________ communication.

a) Nonverbal
b) Written
c) Verbal
d) Spoken

47. The person who transmits the message is called the _________.
a) Giver
b) Taker
c) Sender
d) Receiver

48. Proper nouns always begin with ________ letters.

a) Capital
b) Small
c) Running
d) Numerical

49. A message is any signal that triggers the response of a _________.

a) Driver
b) Receiver
c) Cleaner
d) Sender
50. The response to a sender’s message is called _________.
a) Feedback
b) Food bank
c) Food
d) Back

51. ___________ context refers to the relationship between the sender and the receiver.
a) Cultural
b) Social
c) Physical
d) Chronological

52. In oral communication, there is a possibility of immediate __________.

a) Response
b) Reaction
c) Reset
d) Reflection

53. A __________ indicates the action done by the subject.

a) Adverb
b) Noun
c) Verb
d) Pronoun

54. A ___________ is a word which connects words, phrases, clauses, or sentences.

a) Conjunction
b) Preposition
c) Interjection
d) Verb

55. While talking to friends, you do not pay attention to the skills of _____ communication.
a) Oral
b) Audio
c) Written
d) Visual

56. The Christian sign of the ____ is a gesture pertaining to religion and spirituality.
a) Minus
b) Division
c) Plus
d) Cross

57. Any word that adds more meaning to the noun is called an __________.
a) Verb
b) Adverb
c) Noun
d) Adjective

58. In oral presentation outside your organization, you must first give the audience a ______
of your organization.
a) Background
b) Front view
c) Flashback
d) Forward view

59. In oral communication, the speaker can observe the listener’s _________ to what is being
relayed.
a) Response
b) Reaction
c) Reset
d) Rejection

60. Countries when referred to by names are also considered ____________.

a) Feminine
b) Common
c) Masculine
d) Neuter

61. The __________ are used to present using overhead projectors.

a) Paper sheets
b) Polythene sheet
c) Acetate film transparent sheet
d) Butter paper

62. The information which is transferred to the receiver has to be interpreted; this process is
called ___________.
a) Closing
b) Decoding
c) Encoding
d) Opening

63. A noun that defines neither a male nor a female is ___________ gender.
a) Feminine
b) Masculine
c) Neuter
d) Common

64. The nouns which cannot be felt, seen, or heard are called ___________.
a) Proper
b) Abstract
c) Common
d) Collective

65. The message may be misinterpreted because of _________.

a) Distortions
b) Distractions
c) Barriers
d) None of the above

66. The environment in which the transmitter or receiver are should be __________.
a) Competent
b) Complete
c) Complex
d) Compatible

67. Once the message is encoded in a desired format, it is transferred through a medium
called _________.
a) Medium
b) Media
c) Channel
d) Way

68. Personifications of strength and violence are considered as __________ gender.

a) Common
b) Masculine
c) Feminine
d) Neuter

69. All communication events have a ___________.

a) Resource
b) Start
c) Source
d) End

70. ______________ nouns require capitalization only if they start the sentence or are part of a
title.
a) Proper
b) Common
c) Abstract
d) Collective