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### **Part 1: Directing the Operation**
- **Slide 1: Title Slide**
- Title: *Operations Management: Directing, Designing, Delivering, and Developing Operations* - Subtitle: Key Concepts and Strategies Across Operations Management - Presenter Name & Date
- **Slide 2: Introduction to Operations
Management** - Definition of Operations Management - Importance in Business Success - Overview of Key Topics
- **Slide 3: Chapter 1 – Scope of Operations
Management** - Input-Output Model - Key Concepts: Transformation Process - Examples of Operations in Different Industries
- **Slide 4: Chapter 2 – Operations Performance
Objectives** - Five Performance Objectives: Quality, Speed, Flexibility, Dependability, and Cost - Importance of Balancing Trade-offs
- **Slide 5: Chapter 2 – Measuring Operations
Performance** - Tools for Performance Measurement (KPIs, Balanced Scorecard) - Case Example: Performance Improvements in a Manufacturing Process
- **Slide 6: Chapter 3 – Operations Strategy
Overview** - Defining Operations Strategy - Role of Operations in Competitive Strategy - Case Study of Successful Operations Strategy Alignment
- **Slide 7: Chapter 3 – Aligning Operations and
Business Strategy** - Strategic Operations Decisions (Capacity, Supply Network, Process Technology) - Long-term Planning in Operations
### **Part 2: Designing the Operation**
- **Slide 8: Part 2 Title Slide**
- Title: *Designing the Operation* - Subtitle: Process Design, Technology, and People
- **Slide 9: Chapter 6 – Introduction to Process
Design** - Types of Process Designs: Project, Jobbing, Batch, Mass, Continuous - Factors Impacting Process Design (Volume and Variety)
- **Slide 10: Chapter 6 – Process Layout and
Flow** - Layout Types: Fixed Position, Functional, Cell, Product Layouts - Managing Process Flows in Operations
- **Slide 11: Chapter 8 – Role of Process
Technology** - Definition and Role of Technology in Operations - How Technology Improves Process Efficiency - Examples: Automation, AI, Robotics
- **Slide 12: Chapter 8 – Implementation of
Process Technology** - Challenges of Introducing New Technology - Strategies for Successful Implementation - Case Example: Automation in Manufacturing
- **Slide 13: Chapter 9 – People in Operations**
- Role of Human Resources in Operations - Job Design and Motivation (Job Enrichment, Enlargement) - Example: Implementing Lean Management in Teams - **Slide 14: Chapter 9 – Managing Teams and Leadership in Operations** - Effective Team Dynamics in Operations - Leadership Styles and Their Impact on Performance - Strategies for Enhancing Employee Engagement
### **Part 3: Delivering the Operation**
- **Slide 15: Part 3 Title Slide**
- Title: *Delivering the Operation* - Subtitle: Planning, Control, Capacity, and Supply Chain
- **Slide 16: Chapter 10 – Planning and Control
Overview** - Importance of Planning in Operations - Tools: Gantt Charts, Critical Path Method (CPM)
- **Slide 17: Chapter 11 – Capacity
Management** - Understanding Capacity in Operations - Strategies: Level Production, Chase Demand - Tools: Forecasting Demand and Capacity Planning
- **Slide 18: Chapter 12 – Supply Chain
Management** - Definition of Supply Chain Management - Key Components: Suppliers, Manufacturers, Distributors, Customers - Supply Chain Coordination and Integration
### **Part 4: Developing the Operation**
- **Slide 19: Chapter 18 – Managing Risk in
Operations** - Identifying Risks in Operations (Supply Chain Disruptions, Equipment Failures, Human Error) - Risk Assessment and Mitigation Strategies - Importance of Developing Business Continuity Plans - **Slide 20: Conclusion** - Recap of Key Topics from All Parts - Final Thoughts on Operations Management: Aligning Operations with Business Strategy - Questions & Discussion