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Meta Support Page 4

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18 views1 page

Meta Support Page 4

4

Uploaded by

matinongnikkialbert
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Our system is designed to close out cases that have gone more than 48 hours without

a response. Suppose you're unable to get back to me within that timeframe. In that
case, you may get an email regarding the issue being closed and a survey that will
ask you about your overall experience with Meta Pro Team. Not to worry, if that
happens, you can still reply to this email, and I'll be able to help, or you can chat back
with us, and we will be able to reference this interaction at that time as well.

For any other issues, please feel free to initiate a chat support session at the link:
Advertiser Help Center (https://www.facebook.com/business/help/support).

Thank you for contacting Meta Pro Team. Have a nice day!

Please know that our system is set up to close out cases that have gone more than 48
hours without a response. Not to worry! If that happens, you may initiate another chat
support session through this link: facebook.com/business/help (https://facebook.com/
business/help).

Thank you for contacting Meta Pro Team. Have a nice day!

This is to ensure that I provide you with a correct resolution as your concern is
important to us and I want you to have a positive customer service experience.

Ad rejected Email:

In case your ad is disapproved and you have already reviewed our Ads Policies and
Community Standards, and you believe that it was mistakenly disapproved by our
system, you can request a manual review through this link: https://www.facebook.com/
accountquality. This link brings the appeal directly to our Policy team. If you wish for
us to request for a manual review for you instead, kindly reach us out without filing an
appeal on your end and use the Case ID 203656788730910 and I will be the one to
request for a manual request for your Ad if it still gets rejected after you have edited
and made adjustments.

Update for Ongoing case:

I hope you’re having a wonderful day. For reference, here's your Case ID :
1316923455849699.

We appreciate your understanding and patience all the while regarding this matter.
No further action is needed at this moment, but we'll keep you posted once there's an

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