Manali Resume
Manali Resume
Manali Resume
Email: [email protected]
Career Objective:
Work Experience:
Job Profile:
• Understand their insurance protection and investment needs
• Complete the formalities necessary to get the policy issued
• Keep in touch with customers to ensure that their service requests towards policies are
managed properly
• Facilitate settlement of claims
• Developed and Streamlined commission payables to Sales Agents
• Identified transaction errors in Agency Management system
• Consistently exceeded sales goals
Job Profile:
• knowledge of health insurance procedures, accuracy, customer
service, attention to details, good numeracy skills, and computer
competences
• Believes each customer in a group policy requires individual support.
• Strong training skills.
• Computer database proficiency.
• Manage relationships with key operations vendors
• Review and approve all operational invoices and ensure they are submitted for payment
• Communicate customer issues with operations team and devise ways of improving the customer
experience, including resolving problems and complaints
Relevent Skills:
• Customer service
• Risk Assessment and Management
• Policy Underwriting
• Claims Processing and Investigation
• Sales and Marketing
• Customer Service
• Product Knowledge
• Negotiation and Communication
• Numeracy
• Problem-solving
• Attention to detail
• Analytical skills
• Communication
• MS Office, MS Word, MS Excel, MS powerpoint
Project:
Academic Profile:
Personal Details:
Declaration:
(SIGNATURE)