WB e-District e-District 2.

0 User Manual

User Manual for Application for Registration of Firms, Societies and Non-Trading Corporations

User Manual – WB e District 2.0

User Manual for Applicants for Registration of Firms, Societies and Non-Trading
Corporations

Version 1.0

Created On: 19/05/2024

Revised On: ___________
Released On: __________

Disclaimer:
The specimen images used in this document are for illustration purpose and have
no link whatsoever to actual data related to applicants, actors or applications
under the actual portal.

Target Audience:
This document is intended to provide a basic overview of the WB eDistrict 2.0
portal to the following:

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• Citizens of the State intending to avail services or schemes (as per their
requirement/eligibility).
• Actors involved in providing the identified services to these Citizens.
• Nodal Authorities and designated Govt. Officials for reviewing and governance
purpose.

CAUTION
The information contained in this document is confidential and no part of this
document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior consent from M/s WTL, the State Nodal Agency (SNA)
and State Implementing Agency (SIA) for all e- Governance related activities in
West Bengal and Department of P&AR, Govt. of West Bengal.

Revision Control History

S. No. Nature of Amendment Document Document Remarks

Version No. Release Date
1 Draft 1.0

Document Details
Name Version No. Description

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Prepared by: NANDITA DEY Date: ______________

Reviewed by: ______________ Date: ______________

Authorized by: Date: ______________

Table of Contents
List of Abbreviations ....................................................................................................................... 4
1.0 Introduction .............................................................................................................................. 5
1.1 Accessing eDistrict 2.0 ........................................................................................................................... 5
1.2 User Navigation flow ............................................................................................................................... 6
1.3 Important Sections .................................................................................................................................. 8
2.0 Service Discovery ..................................................................................................................... 9
3.0 Scheme Discovery .................................................................................................................. 11
4.0 User Registration .................................................................................................................... 14
5.0 Applying for Renewal of Fire Safety Certificate ...................................................................... 17
5.1 Filling up the Application ...................................................................................................................... 19
5.2 Adding Supporting Documents. ............................................................................................................ 28
5.3 Deleting Draft Application that is no longer needed ............................................................................ 30
5.4 Editing a Draft Application .................................................................................................................... 31
5.5 Download Application Acknowledgment ............................................................................................. 31
5.6 Searching an Application ....................................................................................................................... 32
5.7 Tracking Application Status ................................................................................................................... 34
5.8 Edit an Application ................................................................................................................................ 36
5.9 Checking the Application Outcome ...................................................................................................... 36
5.10 Downloading the Output .................................................................................................................... 37
6.0 Connecting Help desk ............................................................................................................ 39
7.0 Submitting Feedback ............................................................................................................. 40
8.0 Logging Out ........................................................................................................................... 41

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8.0 Raising a Grievance ............................................................................................................... 42

List of Abbreviations
SIL# Test Meaning

1. AIN Application Identification Number

2. RFSNC Registration of Firms, Societies and Non-Trading

Corporations

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

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15.

16.

1.0 Introduction
e-District 2.0 portal has been envisaged by the Government of West Bengal to provide advanced
automated workflow solution for District Administration to improve upon the existing standards
for providing services to the citizens. This project harbors the dream to earn the reputation of
being paramount importance to help the State to establish higher acceptance standards for
electronic workflow system for the district administration as well as various departments for
processing the applications submitted either by citizens themselves or through Kiosk
Centers/BSKs, which are the primary front-end channels as envisaged in the project.

1.1 Accessing eDistrict 2.0

eDistrict 2.0 portal is a web-based application. The application has support for all the popular
web browsers like Chrome, Edge and Mozilla. It can be accessed by typing the URL identifier
on any of the above-mentioned browsers.

URL: http://10.10.98.51/portal
The following screen opens up.

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1.2 User Navigation flow

The home page can be divided into two distinct sections. The Header and Body. The Header section
contains a few common features which are a part of the standard design and may be used by the
users as per their convenience. The common features have distinct icons, and the usage is mentioned
below.:

Icon / Link Usage

The Night mode icon palette provided icons to select the

preference for viewing the portal in the dark mode or in the
normal mode.

Size icons are provided to aid the users select the font size in
accordance with the individual reading preferences.

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The Search Option is provided to the user so that they can

search for a desired service/scheme from within the portal

The Picture Gallery icon, can be used to view the departmental

images.

The Home Icon, helps the user to navigate to the home page.

Language selector allows the user to toggle between the

available. The portal supports English and Bengali la

Clicking on this allows the user to login to the portal and avail
the desired service

The Helpdesk link re-directs the user to the Helpdesk

information

The Hamburger icon on the extreme left provides further

alternative navigation options mentioned below :

• Login
• Services
• Schemes
• Contact Us

Icon / Link Usage

User can jump to the Login screen, browse for the available
services, schemes and also jump to the Contact Us.

Users can Register themselves with the revamped eDistrict

Portal by clicking the link and filling up the necessary details.

Users can Check the details related to the Various live services
by clicking the link and filling up the necessary details.

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Users can access the details related to the Various live schemes
available by clicking the link and filling out the necessary details.

1.3 Important Sections

Other Important Sections present in the home screen are:

• Latest Updates : The Latest Updates section shows latest updates or the important changes which have
been newly implemented vide the portal. It serves as a medium of imparting the latest communication to
the target audience.

• e-District Mobile: e District Mobile application details

• Welcome : Provides the basic introduction of what the portal is about.

• Notice : It is an archive of the latest Govt. Notices / Circulars.

2.0 Service Discovery

In case any user wants to know about a particular service, he or she can do so by clicking the Services link.
The Service Discovery screen appears as follows.

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To know more about the service, a user should click on the name of the service. The user is provided
with navigation icons (> and <) to navigate across various Departments. The following screen appears
when the user clicks the service Registration of Firms, Societies and Non-Trading Corporations.

In case the user intends to avail a service, the user must register itself with the portal first using the
REGISTER option and then login to the portal using the LOGIN option and complete the process by
providing his or her unique username and click on Sign In.

To go-back to the previous screen, the user needs to click on the CANCEL button.

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3.0 Scheme Discovery

In addition to citizen-centric services, WB eDistrict 2.0 positions itself as a Single Window access point
for the various beneficiary schemes. In order to see the available schemes, the user needs to click on
the Schemes link to open the Scheme Discovery window as shown below.

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In order to know more about the scheme, the user can either use the Search option to search for the
necessary scheme by typing the name or use the available Filters. In case the user wants to know more
about say the Krishak Bandhu Scheme, a popular scheme, falling under the Loan, the user can click on
the Scheme Name and learn more about the same. The following screen appears.

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In case the user intends to avail a scheme, the user must register itself with the portal first using the
REGISTER option and then login to the portal using the LOGIN option and complete the process by
providing his or her unique username and click on Sign In.

4.0 User Registration

User Registration is mandatory for availing any of the available schemes or services. In case the visitor
to the portal is an occasional surfer, he or she can get a good idea of the portal without going through
the registration process.

In case the visitor to the portal wants to avail the service, then he or she needs to be a registered user.
Users can register themselves with the revamped eDistrict Portal by clicking the REGISTER link and
filling in the necessary details. The following screen appears as the user clicks on the REGISTER link.

The default screen is designed to capture the Personal Details of the user. This includes Name, Email Id,
Mobile Number and Date of Birth. All the details are Mandatory in Nature. Users are required to fill-up
the necessary details and click on the Register button. This leads to the next screen.

The user is required to select a Username of his or her choice. This entry is validated against the user
names which are already registered. In case the same is repeated, an appropriate user message is
flashed to warn the user regarding the non-availability of the same. Once the user provides valid values
for all the remaining fields, he or she needs to click on the Register button to move to the final screen
where the OTP shared must be validated to complete the User Registration process.

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Once the User Registration is Successful, the User needs to login using the User ID and the OTP. The user
is directed to the following page which is the dashboard.

The Dashboard shows the application count against various statuses. For a new user this count is Zero
for all the status categories.

Status Meaning

Pending Actions Count of Applications which have been

successfully submitted and are yet to be acted
upon by the actor

Draft Count of Applications which are saved as Draft

Approved Count of Applications that have been approved

Reject Count of Applications that are rejected on various

grounds

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Submitted Count of Applications that have been submitted

successfully

5.0 Applying for Registration of Firms, Societies and Non-Trading Corporations

User needs to find the service as shown below.

The following screen appears when the user clicks on the Service Name.

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The user needs to click on the Accept button to proceed further. The following screen appears.

5.1 Filling up the Application

The society details provided by the user are validated and in case a match is found, the user is allowed
to proceed. In case the data provided by the user is not present in the WB eDistrict Database, an
appropriate message is displayed. In case the Existing society Number is valid, the system retrieves the
data. User (Applicant) can proceed with the application by clicking on Save and Next. Necessary
changes can be done during the application as per the service design.

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The user can click on the Back button to go to the previous page. The user can use the Save button to save
the Data. Once the data is saved in, the preview button is enabled as shown below.

Next, the user is required to preview the application by clicking on the Preview button. The following screen
may be referred to.

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The user needs to submit all details for the last tab and click on the Submit button. In case the user clicks
on Submit, the system checks for the availability of supporting documents and warns accordingly. The
user must upload the supporting documents to ensure that the application form is submitted successfully

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5.2 Adding Supporting Documents.

Users need to click on the supporting document button. To attach the documents user needs to click on the
Supporting Documents in order to attach the supporting documents.

To attach a document, the user needs to click on the Attach File(s) link. Once all the necessary documents
are uploaded, the User has to click on Save button to save the attachments.

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Now the user can click on Submit to complete the application submission. The Unique AIN is generated for
the application submitted.

The User can close the window and go to the Dashboard to see the application. Also, the Application
acknowledgment can be downloaded / printed for records by clicking on the download button.

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5.3 Deleting Draft Application that is no longer needed

The user needs to click on the Trashcan Icon as shown below.

The following screen appears.

The user has to click on the OK button to confirm the deletion. A confirmatory message appears
confirming the deletion.

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5.4 Editing a Draft Application

The user has to click on the Edit icon as shown below to edit the draft.

5.5 Download Application Acknowledgment

The user needs to click on the Download icon as shown below.

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5.6 Searching an application

To search for an application the user should enter the Unique AIN of the application in the Search Box.
The following screen shot may be referred to.

In case the application has been Sent Back by any actor the same process may be followed.

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Since the application has been sent back the user can view the reasons / comments for the same by clicking
on Send Back Remarks as shown above. The following screen appears.

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5.7 Tracking Application Status

To track the status the user has to click on the Track Case Status Icon as shown below.

The following screen appears showing the real time status.

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5.9 Checking the Application Outcome

In order to check the outcome of an application, the user has to follow the following steps:

Login to WB e District portal

• Search the application using the search features with the help of the Unique AIN as mentioned in the
previous section.
• Application may have the outcome as Approved or Rejected as per the merit of the case. The following
screen shot shows an application which has been rejected.

5.10 Downloading the Output

In order to check the outcome of an application, the user has to follow the following steps:

• Login to WB e District portal

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• Search the application using the search features with the help of the Unique AIN as mentioned in the
previous sections.
• Click on the Download Certificate icon under the Actions heading as shown below

The following screen appears.

The user has to click on the Download icon and download the document.

6.0 Connecting Helpdesk

WB eDistrict portal aims to serve a huge number of individuals under different roles. In case, the user gets
stuck at a specific point, he or she can click on the Helpdesk link or select the Contact Us menu provided. The
following screen appears.

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The Contact Us section also provides the user to submit generic feedback on the portal as well as provides an
option to Submit the Grievance if any.

7.0 Submitting Feedback

In order to submit the feedback, the user needs to enter the name and mobile number and select the
rating against the feedback survey parameters and finally enter the comments as shown below.

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The user has to click on the SUBMIT button to successfully register the feedback with the portal. In case the
user needs to change the selection, he or she can click on the RESET button provided.

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8.0 Logging Out

To Logout the user needs to click the

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