Leadership Management
Leadership Management
future of organisations. Leaders must constantly improve their skills and stay abreast of new
challenges in the dynamic business world (Kouzes & Posner, 2023). The assessment of the
organisations wishing to build long-term success. Positive indicators which would point to
successful leadership initiatives would be; high achieving culture, higher staff satisfaction
ratings, low rate of leavers, vacancies oversubscribed, and financial results, stretch targets met or
exceeded.
Value-Added KPIs Value-added KPIs are quantitative metrics that directly relate to
organizational goals and performance (Verhaelen et.al, 2021). These KPIs are beneficial as they
provide clear, measurable outcomes of leadership initiatives, like increases in revenue, market
share, or customer satisfaction. They offer tangible evidence of the ROI in leadership
development programs (Phillips, Phillips, & Ray, 2020). However, the limitation lies in their sole
focus on quantifiable outcomes, which may overlook qualitative aspects of leadership, such as
improved team morale or enhanced problem-solving skills (Verhaelen et.al, 2021). Additionally,
Employee Involvement and Satisfaction Employee involvement and satisfaction are critical
indicators of the effectiveness of leadership development. Engaged employees are often more
productive, innovative, and committed. This approach aligns with the Kirkpatrick Model's Level
3 (Behaviour), which assesses changes in behaviour and application of learning in the workplace
(Kurrohman, Utomo, & Widokarti, 2023). The advantage of focusing on employee satisfaction is
the insight it provides into the organizational culture and how well leaders foster a positive work
environment. However, measuring satisfaction can be subjective, and high satisfaction doesn't
always correlate with high performance (García et.al 2019). Furthermore, it's difficult to
satisfaction.
Effective Succession and Retention Rates Succession planning and retention rates are practical
indicators of the success of leadership development initiatives. A robust succession plan, as part
of leadership development, ensures long-term organizational stability and readiness for change.
High retention rates often reflect effective leadership and a positive organizational culture (Ali &
Mehreen, 2019). However, external factors like market conditions can also influence retention
succession planning can be limited by a lack of diversity in the leadership pipeline, which may
Thus, while value-added KPIs, employee involvement and satisfaction, and effective succession
and retention rates are potent indicators of successful leadership and management development
initiatives, each comes with its benefits and limitations. It's essential to adopt a balanced
approach that combines quantitative and qualitative measures, informed by key theories like
Ali, Z., & Mehreen, A. (2019). Understanding succession planning as a combating strategy for
García, G. A., Gonzales-Miranda, D. R., Gallo, O., & Roman-Calderon, J. P. (2019). Employee
involvement and job satisfaction: a tale of the millennial generation. Employee Relations:
Kouzes, J. M., & Posner, B. Z. (2023). The leadership challenge: How to make extraordinary
Kurrohman, T., Utomo, K. W., & Widokarti, J. R. (2023). The influence of e-learning and in
Phillips, P. P., Phillips, J. J., & Ray, R. (2020). Proving the value of soft skills: Measuring
Verhaelen, B., Mayer, F., Peukert, S., & Lanza, G. (2021). A comprehensive KPI network for the