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JSP JOB SUCCESS PROFILE
MANAGER QUALITY CONTROL Doc. Level: III Doc. Version: I
Grade: MG-3 Cadre: Management. Status: Permanent Doc. No: RAS/HR/SP052-F11(00) w.e.f: JOB OBJECTIVE To ensure that the highest level of quality control across all products according to the QMS is implemented through designated personnel and documented procedures. D.M QC assists in developing, implementing and maintaining ISO 9001:2015 QMS and IATF 16949 Automotive QMS requirements COMPETENCY REQUIREMENTS EDUCATION & EXP CORE & FUNCTIONAL SKILLS HIRING AGE LIMIT BE-Mech, B-Tech, Bs Engineering, + 35-50 8-10 Years Active Listening, Speaking, Critical Thinking, Judgment and Decision KNOWLEDGE AREA Making, Monitoring, Reading Comprehension, Time Management, JOB EXECUTION TOOLS Quality Assurance and Quality Management of Personnel Resources. IATF QMS Core Tools Control/Standard Compliance Computer, Stationary, Printer International Certification Quality Management System Compliance OPERATING CIRCLES IMMEDIATE BOSS SUBORDINATES MEETINGS INTRINSIC CONTACTS COO All HODs Deputy Manger All Requisite meeting (on call). AUTHORIZED SUBSTITUTE Assistant Manager EXTRINSIC CONTACTS Weekly Meetings. MRM, QRM, Regulatory Institutions Deputy Manager ARM Vendors
PERFORMANCE MANAGEMENT & EVALUATION CRITERIA
Job Outcome Key Performance WTG Critical Success Factor Indicator % 1.1 Ensure supplier selection as per supplier selection criteria 1.2 1.1 Rejection % Effective Vendor Development Program 1.3 1. Reduce Vendor 10 % % Vendor Rejection Vendor Audit Compliance Rejection 2.1 Effective Inspection Management (in-coming, in-process and final inspection) 2. Reduce number 20 % 2.2 Effective complaint handling (NC Management) 2.1 Average Number of of Customer 2.3 Timely Customer Communication in case of abnormality found Customer Complaints complaints 2.4 Effective Non-conformity Management by using problem solving techniques
3.1 Ensure product development is timely
3. Product 3.1 No. of products 3.2 Product development plan 10% development developed as per plan 3.3 Monitoring of execution of plan in development phase 3.1 Effective Calibration Management 4. In-Time 3.2 Ensure Internal and External Laboratory scope requirements 4.1 % Equipment Equipment 3.3 Ensure that calibration is done by the technical staff who is authorized for Calibration in-time 15 % Calibration calibration 3.4 Ensure timely execution of equipment calibration plan 5. Enhance 5.1 Enhance Supplier Quality Manuals Requirements/ Customer Specific customers’ audit 4.1 5. % Customer Requirements 20 % (2nd party audits Audit Compliance 5.2 Effective Internal Audit Management compliance) 5.3 Effective Product and Process Audit Management 6.1. 3rd Party Audit (Certification body) Compliance as per ISO 9001:2015 QMS and IATF 16949:2016 Automotive QMS Requirements clauses applicable to QA/QC 6. Enhance Quality Function 6.1 % Management Management 15 % 6.2 2nd Party Audit (Customer) Compliance as per customer requirements applicable System Compliance System Compliance to QA/QC Function 6.3 Internal Audit Compliance as per ISO, IATF requirements applicable clauses to QA/QC function 7.1 Training plan 7. Team 7.1 # Of training 7.2 Training conduct as per plan 10 % development conducted as per 7.3 Training & developing resource for succession planning. training plan 7.4 Skill matrix update
PREPARED BY REVIEWED BY ENDORSED BY APPROVED BY
HR Manager HOD MANAGER QUALITY COO/CFO RAVI AUTOS SUNDAR (PVT) LTD. Page 1 of 1